Best NewRA Alternatives in 2024

Find the top alternatives to NewRA currently available. Compare ratings, reviews, pricing, and features of NewRA alternatives in 2024. Slashdot lists the best NewRA alternatives on the market that offer competing products that are similar to NewRA. Sort through NewRA alternatives below to make the best choice for your needs

  • 1
    IBM watsonx Assistant Reviews
    See Software
    Learn More
    Compare Both
    IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
  • 2
    Intercom Reviews
    Top Pick
    No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.
  • 3
    Zendesk Reviews
    Top Pick

    Zendesk

    Zendesk

    $5 per month per user
    20 Ratings
    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
  • 4
    WebAgent Reviews
    WebAgent.ai is a platform that allows you to create AI-powered chatbots without coding, improving website customer service and engagement. Users can train chatbots using uploaded documents or website data to ensure accurate responses to unique questions. The platform allows customization of the appearance to match company branding. Chatbots are programmable with specific instructions for tailoring interactions to customer support, sales or onboarding. Conversations are recorded for future insights that can be used to refine strategies and improve product development. The chatbot also facilitates lead generation, by collecting contact information and providing context to the conversation. WebAgent is also a knowledge base that streamlines access to company information.
  • 5
    Zoom Virtual Agent Reviews
    Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human
  • 6
    PrimeCX Reviews

    PrimeCX

    PrimeCX

    $29 per month
    PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.
  • 7
    ThinkHive Reviews

    ThinkHive

    ThinkHive

    $20 per month
    Your knowledge base can be used to create intelligent chatbots called experts that can provide accurate and quick answers to customers' questions, increasing customer satisfaction. An AI-Powered Business Expert can be a chatbot that has been trained in intelligently answering questions about a set or documents. This chatbot can be trained to become an expert on your business processes. Users or team members can talk to the chatbot at any time to gain a better understanding of your business and its processes. The chatbot can upload any documents that describe your business processes. These documents could include policies, procedures, or guidelines. We support the uploading of PDFs at this time. The entire document is not saved, but only the content is. This information is stored securely using Google Cloud servers. Only users who interact with your Expert can access the content.
  • 8
    SupportRep Reviews

    SupportRep

    SupportRep.ai

    $14/month/user
    In today's user centric landscape, excellent customer service is non-negotiable. It can be difficult to balance efficiency, personalization and resource management. Enter SupportRep.ai - your catalyst for redefining user support. Our AI-driven platform optimizes the customer experience, increasing satisfaction and resource allocation. Explore SupportRep.ai and its transformative features. Automated Efficiency - Discover how our chatbot automates routine inquiries and frees up your team's valuable time. AI-powered personalized engagement: Enhance customer relationships with AI-powered personalized interactions. SupportRep.ai can be integrated into your system without any technical expertise. Empowered Knowledge Base - Enhance support with a knowledgeable bot by integrating your data. SupportRep.ai is the next generation of user support. Let's explore these game-changing options that are waiting for you.
  • 9
    Tohju Reviews
    Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.
  • 10
    Synthetix Reviews
    Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.
  • 11
    Botsheets Reviews

    Botsheets

    Botsheets

    $29 per month
    Chatbots can be programmed to automatically respond to your customers' conversations using AI. Connect your customer's messaging channels to Google Sheets. Use column headers in the sheet to tell AI which data you want to collect. Add your own data into a Google Sheet to trigger automated responses. Manually sorting through chat transcripts can be tedious and error-prone. You also cannot rely on automated chatbot flow to collect data when customers deviate from the script. Botsheets are working in the background, finding and writing the data that you need. Setup takes only 2 minutes, and there is no code involved. It starts working immediately. Add column headers to Google Sheets to ask AI for the data that you need, then connect a message channel with a few clicks. Botsheets extracts the data that you need in seconds and writes it. Add your own data and trigger automated responses by adding a call-to-action.
  • 12
    HCL IntelliService Reviews
    HCL IntelliService, an AI-based services optimization platform, transforms customer service to customer success. The platform supports many connectors that ingests data from customer relationship management, enterprise service management (ESM), emails, and document management systems across multi/hybrid clouds. The AI platform uses advanced technologies like Cognitive Search, Conversational AI Workflow Automation and Augmented Analytics in order to deliver a game-changing experience to customers while providing service agents with sophisticated analytics and tools to reduce resolution time. HCL's AI-driven platform can help you reduce the number of customer support calls and the time it takes to resolve service requests across the entire customer service lifecycle.
  • 13
    Glassix Reviews
    Glassix is an AI-powered unified message platform that connects your customer conversations across all digital channels - instant messaging apps, SMS text, email conversations and live chat on your app or website. The platform is a secure subscription service that offers a robust feature set. It also includes visual chatbot tools with no/low-code, which require no technical expertise to use. Customers can get started quickly with GPT-4-powered conversational AI capabilities, or use the Glassix API for highly customized experiences. Glassix, in collaboration with a global integration partner network, serves a growing client base of established brands, small businesses, and high-growth ventures.
  • 14
    Intellecta AI Reviews
    Intellecta uses GPT models and is trained using your company's data to respond to customer questions across multiple platforms, including chat, social media and email. Intellecta will enhance your social media presence, by automatically liking and replying to comments, DMs and flagging and removing negative remarks to protect your brand and ad spending. Get real-time insights into your social networks, emails, and chats to better understand your customers' interactions with your brand. This allows you to identify trends and problems early. You can stay ahead in customer engagement. Intellecta allows manual input. Users can upload documents or enter data directly to improve customer support and knowledge integration.
  • 15
    Inline Help Reviews

    Inline Help

    Inline Manual

    $97/site/month
    Inline Help is the ultimate proactive solution that anticipates customer questions and answers them before they ask. By seamlessly integrating your knowledgebase with Inline Help you can unlock the power of a dynamic AI assistant in your app that generates content tailored specifically to your users needs. Our innovative 'Explain this' feature allows users to access instant, real time explanations within your application. This enables them to find answers quickly without having to leave their workflow. Interactive tooltips offer additional guidance and ensure a smooth, intuitive user experience. Our chatbot is available 24/7 to answer any questions users may have. This reduces the need for human interaction and streamlines support processes. Efficient ticket management ensures customer inquiries are dealt with promptly and effectively.
  • 16
    Dewstack Reviews

    Dewstack

    Dewstack

    $29 per month
    Create, manage, and host intelligent documents that respond to user questions in real-time, enhance user engagement, and promote self-service. Our intelligent Q&A feature allows you to quickly create user manuals and lets your users find answers immediately. Create FAQs quickly and let our intelligent chatbot answer common questions. Use the private workspace for your daily notes, to-dos, and much more. Use the Q&A feature to make it interactive and comprehensive. Create beautiful product documents for your users and stakeholders. Our smart, instant answer widget will improve comprehension.
  • 17
    Fini Reviews

    Fini

    Fini

    $0.99 per 10 requests
    In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.
  • 18
    Netomi Reviews
    Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.
  • 19
    DeepConverse Reviews
    Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.
  • 20
    Markprompt Reviews
    Give your team AI superpowers to increase support volume instead of increasing staff. Markprompt is integrated into all touchpoints in the agent journey and customer journey. Integrate customer support into your product across all touchpoints. You can integrate customer support into the user experience using our REST APIs and JavaScript libraries. Give your customer service team the tools to automate the mundane so they can focus their efforts on what really matters: delighting the customers. Configure the behavior, design, and instructions of your chatbots, and test them in a play environment before deployment. Learn how customers and agents interact your AI apps in order to identify any gaps in your knowledge.
  • 21
    Jenny Reviews
    Reduce repetitive grunt work by as much as 87% Allow your service agents to solve difficult customer situations and provide more customer service per hour than ever before. Reduce the time it takes to resolve customer problems and provide prompt responses. Increase messaging support and website engagement. Customers can now switch to email and phone support instead. A standalone chatbot can provide fast support, answer customer FAQs, and generate leads. JennyBot works in your live chat window. It deflects more than 80% of common issues, saving you time and money for your human agents. Simpler buying at scale Upsell opportunities are available with value-added support from your agents, and conversational process automation via AI customer service chatbots. You can support your customers 24/7 with instant responses and robotic process automation for tasks such as stock checking, delivery reporting, and ticket creation. Automating customer requests saves your team upto 330 hours per month.
  • 22
    SentiOne Reviews

    SentiOne

    SentiOne

    $299 per month
    You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.
  • 23
    Maven AGI Reviews
    Maven's generative artificial intelligence can transform your customer experience without requiring a complex setup. Answers even the most difficult questions with truthful answers. Can ingest all types of structured and unstructured data. It integrates easily into your knowledge management and ticketing system, and has advanced security and compliance standards. Forget bot frustrations, and manual decision trees. Maven is more than just a ticketing system or a chatbot. It's an integrated generative AI native system designed to transform customer support without any headaches. Our generative AI solutions provide accurate answers, personalize user interaction, and take actions across the entire support process. AI help desks, conversational chat agents, and AI help desks can empower customers to find what they are looking for, wherever they may be. AI knowledge search and copilot assistants will empower human agents to offer the best proactive support.
  • 24
    ThinkOwl Reviews
    Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.
  • 25
    Sapling AI Writing Assistant Reviews
    AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.
  • 26
    My AskAI Reviews

    My AskAI

    My AskAI

    $19.99 per month
    Instant answers for your audience on all your content. You can save hours scrolling, scrolling, searching, waiting, and reading. Join the 12,325 businesses, creators and others who already use My AskAI. Customers, employees, and followers will no longer have to ask the same questions or drown in documents. Instead, they can get faster, more intelligent answers. After processing, your files are deleted and only the text is kept. This is done using bank-grade encryption (AES-256) and stored in an isolated container. Your AskAI is the only one who can access your content. You also have full control over who has access to it, including password protection. My AskAI complies with the GDPR regulations. This means you have complete control over your data. OpenAI's cutting-edge AI is used to provide accurate and truthful answers. AskAI will never falsify any information. You can add content and ask questions using 95 languages. You can also ask questions in a language other than the one used to add the content.
  • 27
    IngestAI Reviews

    IngestAI

    IngestAI

    $39 per month
    Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.
  • 28
    Arcos Reviews
    Arcos's onboarding is like that of a human, but it takes a fraction the time. Arcos will read your knowledge base and then connect to your existing systems and software seamlessly. Arcos integrates Outlook and answers customer questions and FAQs based on what he has learned from your documentation and knowledge base. This allows your team to tackle more complex issues. Arcos integrates with the software and systems that you use today, allowing you to automate tasks and sync data across apps and platforms.
  • 29
    HelpBar Reviews
    HelpBar allows users to navigate your product and launch other "actions", all from within your product. This helps them find answers and achieve success faster. AI answers will help users find the exact information they are looking for without having to switch tabs. HelpBar makes it easy to navigate your app. Allow users to learn quickly and get their work done faster. Keep users in the app while they use their favorite tools. Launch Loom videos and interactive demos. Share Figma prototypes.
  • 30
    EchoHQ Reviews
    EchoHQ is a fast and efficient system that mirrors the skills a human support agent, but faster. It is equipped with a vast database of information and services and SOPs. It can answer calls and respond in a blink of an eye. Infinite support agents at your command - no queues, no delays. EchoHQ will remember your training and deliver precision on each call. Support that never stops, with availability that never sleeps. All agents can be trained in one session, with immediate results. EchoHQ has a 99% confidence that you understand your policy. Speak in your customers' native language instantly.
  • 31
    Gleen AI Reviews
    Gleen AI is a generative AI/ML that works with GPT-4 in order to maximize the accuracy of all generative AI answers. Your customers want action, not idle chatter. Gleen action chat bots can be configured in a way that they perform any action for your customer within the context of a generative AI conversation. Gleen AI can easily gather information from diverse sources, such as your help desk answers and community discussion boards. Gleen AI can be updated with just one click. Gleen AI crawls multiple sources of knowledge for your company in as little time as 2 hours. Gleen AI can be integrated with your help desk or deployed on your support channels. Gleen AI can be used to monitor consumer feedback, documentation inconsistencies, and update knowledge as the company grows. Use Gleen AI for greeting visitors, answering questions, and setting up appointments and demos.
  • 32
    TalkStack AI Reviews
    Scale up your sales and operations team with our AI agent. It can perform complex tasks over text, calls and voice in multiple languages with enterprise-grade safety. AI + human agents are able to work together seamlessly at 100x efficiency. Access to every call which is automatically displayed in a chat. You can also listen to the recording. Review the accuracy of AI agent responses. Create multiple agent paths by connecting checkpoints to calls, wait times and SMS. Create custom workflows powered AI agents with just a few clicks. You can customize your AI agent using our dashboard by cloning the voice, style, tone and knowledge base of your best agent. We support voice, text, and digital messages seamlessly. Stop wasting money on dozens of vendors who can deliver an AI-native stack for call centers.
  • 33
    Neuron7 Reviews
    Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.
  • 34
    TalkForce AI Reviews

    TalkForce AI

    TalkForce AI

    $0.30/min (up to 500 Mins/mon)
    TalkForce AI is an innovative AI-powered solution for customer care that aims to improve customer satisfaction by providing 24/7 support, streamlining operations, and reducing operational costs. Our AI virtual assistants automate routine inquiries, schedule appointments, and provide friendly and professional support. This allows your team to focus their efforts on providing exceptional, personalized customer service. To address the challenges posed by high call volumes, 24/7 support and the desire to allow the customer service team to focus on more personal interactions without increasing costs. Businesses in the ground transportation sector and other sectors that are looking to improve customer service, reduce operational costs and provide high-quality, uninterrupted support.
  • 35
    NVIDIA Tokkio Reviews
    Intelligent AI-powered customer service representatives anywhere. The cloud-based interactive virtual assistant is built utilizing the NVIDIA Tokkio Customer Service AI workflow. Interactive avatars can see, perceive, intelligently speak, and provide suggestions to enhance the customer experience. Are you serious about creating interactive avatars in the cloud? Want to see the Tokkio demo? Please join our Tokkio Early Access Program to share more about your use cases. Please register or login using your company email to help us evaluate access. Please be patient as we expand the program. NVIDIA Tokkio uses Omniverse Avatar Cloud Engine, a suite cloud-native AI services and models that makes it easier to create and customize lifelike digital assistants and virtual humans. ACE is built upon NVIDIA's Unified Compute Framework.
  • 36
    Cleverly.ai Reviews
    Cleverly is your super agent. It assists with real-time triage, intelligent automation, manages knowledge bases, and provides friendly customer service. Intelligently classify, prioritize, and route tickets based upon customer intents. This is possible with the help of over 100 labels. 90% accuracy in ticket classification You can classify in one language, and use that to leverage classification across 12+ languages. Your internal procedures, macros, and FAQs database should be kept up-to-date and accurate. Recognize knowledge gaps and increase knowledge coverage rates. Automating common queries can reduce manual work by reducing deflection rates of 20% to 60%. Agent productivity can be increased by providing the right information at the right moment. The AI and pre-trained models provide a 20% reduction in deflection rates with minimal setup. Integration with your CRM or help-desk is seamless. Dynamic forms that automatically collect the relevant information.
  • 37
    Snoooz Reviews

    Snoooz

    Snoooz

    $49 per month
    Snoooz AI will send personalized responses when you are out of the office and automatically loop backups into urgent conversations to ensure that nothing falls through the cracks. Send personalized responses to high-touch customers, and reduce onboarding delays with backup CSMs and AMs. Sales reps can improve prospect engagement, reduce time to quota and close more deals by involving them in the action of high-value emails. While ensuring that your customers are well looked after, you can improve your employee's experience by encouraging them to take time off. Assign team members to backups either manually or using Snoooz’s advanced round-robin algorithms. Copy them onto the OOO responses. Snoooz will automatically create coverage plans, complete with notes and action points, and share them with backups. You can use rules to segment incoming emails, so that you can customize your responses for each customer segment. Respond intelligently to incoming email based on sender and sentiment.
  • 38
    Dialogview Reviews
    Dialogview is the future of customer communications, combining generative AI and a suite tools to elevate customer support as well as virtual conferencing. Dialogview's core mission is to make interactions more efficient, personal and accessible, across all channels including WhatsApp, Facebook Messenger SMS and VoIP. Dialogview automates more than 70% of customer support queries, allowing agents to focus their attention on more complex issues. Tia, powered with advanced machine learning, provides contextual and personalized answers in over 40+ different languages. This ensures that customers feel valued and understood. The platform's omnichannel strategy ensures that no question goes unanswered and enhances customer satisfaction. Dialogview is a web-based conferencing solution that does not require any downloads and is accessible to all participants.
  • 39
    HelpLook Reviews

    HelpLook

    HelpLook

    $7/user/month
    AI can help you with AI-based document-based customer service, AI search and AI analytics. AI will better understand your business. Save labor costs by building a professional help centre (supports multi-terminal adaption). Support custom domain names and SEO configuration. Provide personalized configuration with a real-time preview. Enhance brand building. Directory interaction is elegant and simple, content status can be seen at a glance and document management is simplified. WYSIWYG Rich Text Editor, supports inserting, editing and saving edited content.
  • 40
    Torvalds Reviews

    Torvalds

    Torvalds

    $249 per month
    Support requests can be handled where your team and users are most comfortable. Let your teams work wherever they feel most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist allows you to tweak AI generated answers, and keeps your supporters at the wheel. Your team can edit and review responses before sending them to your customers, or Torvalds will auto-answer. Streamline collaboration between your technical support, engineering, and customer success teams by keeping chat-based and ticket-based support in sync. Torvalds triages your issues for you with its shared omnichannel inbox, so that you don't miss a beat. The bi-directional sync makes sure that conversations don't get lost in the app, Discord or Slack, Github, or your team's favorite ticketing system like Zendesk.
  • 41
    OneTone.ai Reviews
    OneTone.ai Automated Supervisor is used by hypergrowth companies like Bonami, Twisto Expan.do Sanasport, and others to monitor 100% of customer communications. This allows them to identify issues that lead to customer and revenue losses. OneTone.ai is an AI-powered tool that automates the quality control of all written communications with customers. By using OneTone.ai you can: Save up to 50% of the time of your CS & QA leaders and supervisors. Compare the quality of your agents within a minute, based on data collected from 100% of their conversations. - Replace manual review and improvement (feedbacks) by your customer support agents with an automated AI solution. Get a comparison of the quality of all your multilingual agents. OneTone.ai monitors such issues as: - Missing CTA (Call-To-Action, e.g. Not added link to the products, no solution provided etc. - Negative tones, vulgar words, arguing, spelling mistakes, Company Code errors
  • 42
    Future AGI Reviews
    Use our configurable metrics and automated insights to measure, optimize and continuously improve your GenAI model. Future AGI scores AI model outputs automatically, eliminating the need to manually evaluate QA. This allows your QA staff to focus on strategic tasks and increase their efficiency by up to 10x. Ensure that your AI-powered interactions with customers are always positive and on brand. Optimize your models so that they surface the most relevant, engaging content for each individual user. Fine-tune models to deliver the most accurate summary. Future AGI allows you to create custom metrics for evaluating the accuracy of your AI model based on your specific use case. Use natural language to define the metrics that are most important for your needs. Give your QA team enhanced flexibility and control in assessing model performance. This will ensure alignment with your business goals beyond standard metrics such as relevance.
  • 43
    VirtualReception.AI Reviews

    VirtualReception.AI

    VirtualReception.AI

    $49/month
    VirtualReception.AI, a virtual receptionist service that is state-of-the art, revolutionizes your appointment scheduling process while elevating customer satisfaction. Our AI-driven receptionist is perfect for small business owners and professionals in the service industry. Why VirtualReception.AI? VirtualReception.AI understands the importance of a first impression. Our virtual receptionist ensures that your clients are treated with respect and professionalism from the moment they contact your business. Our reliable and efficient service allows you to focus on providing exceptional service while we take care of your scheduling needs. VirtualReception.AI is the future of automated reception service.
  • 44
    Activechat Reviews
    Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.
  • 45
    Worktual Reviews
    Contact Centre, AI Chatbot and Free Live Chat for Improved Business Communication, Team Collaboration, and Optimized Customer Support + Experience.
  • 46
    Desku.io Reviews

    Desku.io

    Desku.io

    $19 per month
    Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.
  • 47
    AskHandle Reviews
    AskHandle, a personalized AI system, is based on advanced generative AI (GAI) and natural language processing. It allows organizations to harness the incredible capabilities of retrieval augmented generation by simply adding information to data sources. AskHandle is a simple and easy-to-use tool for creating and managing AI-powered chatbots. This allows businesses to streamline their internal and external customer service processes.
  • 48
    Wizerr Reviews
    Create and publish prompts to promote your product. This will increase product adoption. The current manual and fragmented help for product users is not always enough. AI chat tools are used by users to find answers and work on your product. They have to design and test every prompt themselves, which is inefficient and suboptimal. Wizerr allows you to create your own hub of expert prompts for your product, created by your experts. It's also super easy to use! 1. Experts, partners, champions of users, etc., can submit a prompt. You can submit a prompt. 2. The analytics built into the app allows users to quickly identify which apps are most useful. 3. Your company can check the best prompts in one click. 4. ...And voila! You'll get top-notch prompts to supercharge the user-adoption. What are you waiting for now? It's time for you to take your platform adoption to the next level with expertly designed prompts!
  • 49
    CoSupport AI Reviews
    Top Pick
    CoSupport AI enhances your support operations by automating workflows, accelerating response times, and revolutionizing data analysis for informed decision-making. With our patented AI technology, CoSupport AI delivers solutions that are faster, more precise, cost-effective, and secure, promoting business growth and revealing valuable data insights. Our suite of CoSupport AI products is crafted to improve customer support and provide actionable data insights. CoSupport Agent is an AI assistant that generates immediate reply suggestions. CoSupport Customer is a fully autonomous AI chatbot offering highly accurate, human-like interactions. CoSupport BI serves as an AI business analyst, delivering insights, recommendations, and analytical conclusions based on your company’s data.
  • 50
    Siena Reviews
    Empathic AI Customer Service that's almost Human. The autonomous chat platform for commerce combines human empathy with intelligent automation to transform how you operate and engage customers. Conversational customer service that will delight your customers. Create AI Personas to breathe life into your brand.