Alternatives to MeetRecord

Transform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers.

Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes.

Clari Copilot (previously Wingman) transforms your revenue team by enabling them to win every revenue-critical situation. Clari Copilot’s conversation intelligence platform gives reps and managers everything they need to compete fiercely and spot revenue leaks. They can also close deals faster. Clari Copilot and Clari together give you everything you need to manage revenue on a single platform. Clari Copilot stores your conversation data right where your sales team is working, Clari. Clari Copilot is used by top sales teams from Chargebee, Oktopost and Properly Homes to manage their revenue.

Every customer conversation is critical to the success of your business and the revenue you can deliver. At Jiminny we help you record, capture and analyze each customer interaction to generate actionable insights on what is and is not happening; enabling you to move the needle and support your biggest objectives across the business. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams.

The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions. It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call. VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.

Allego's learning platform and enablement platform improves sales performance by combining content, learning, and collaboration into one app that is designed for the flow and efficiency of work. Allego helps teams to get onboard faster, deliver the right messaging and collateral, quickly adopt best practices and content, coach and practice more often, and collaborate with their peers and the home office more effectively.

Revenue intelligence gives you powerful insight into customer interactions. Win more deals. Skyrocket rep success. Gain critical market intelligence. Replicate what your top reps do. Transform your team into quota-shattering super sellers. Stop deals stalling. Every deal should be on a track to closure. Every time, solidify the next steps. Listen to the raw voice of your market. You can be sure of success when you launch new initiatives. Your most successful sellers should be cloned. Data shows that the best reps are different from the rest. Your average sellers can become stars.

ZoomInfo Sales allows you to maximize productivity, increase pipeline and reach a revenue potential that you never imagined possible. Create an account universe based upon your Ideal Customer Profiles. Reach decision makers with the largest B2B database of 65M+ phone numbers and 150M+ verified email addresses. Track companies searching for solutions similar to yours on the internet to identify and reach prospects early in their buyer's journey. Find and connect with decision-makers from companies that visit your website. Analyze customer calls, emails, and meetings to drive process improvements that will impact your bottom line. With our native phone dialer, and email tool, you can create and execute multi-touch sales campaigns. ZoomInfo Chat is a data-driven chatbot tool that reduces the time it takes to close sales. To free up your internal staff, set real-time lead alerts and automate lead-qualifying communications.

Mindtickle's Sales Readiness platform is trusted by revenue leaders to identify and drive winning rep behavior. A great onboarding experience helps reps succeed and reduces ramp time. Based on each rep's skills and knowledge, develop personalized skills and capabilities. Engaging field communications, gamification and mobile experiences can drive high adoption. You can impact measurable revenue outcomes such as rep productivity, time-to-first deal, and win rates. The true north in sales performance should be set by setting skill benchmarks that every rep should strive for. You can track skill gaps and create a culture that holds everyone accountable. Engage and motivate teams to achieve measurable revenue results. Coaching is a great way to track and fix skill gaps at both the individual and team levels. Help reps get through the early stages of a deal by reviewing their call recordings and coaching them. Enablement can help you create customized training and content that is tailored to each rep's needs.

The Ultimate Sales Coaching Success Kit will help you understand the foundation of a great program, how call recordings compare to best-in-class companies, how your coaching efforts rank and how to build a culture of coaching in your company. Conversation intelligence is the ability to recognize and respond to signals in verbal conversations. It is the ability to identify key behaviors that have an impact on outcomes and replicate them in future conversations. Or, it can be used to leverage data from customer interactions to make better decisions and improve customer service. Conversation intelligence technology analyzes and transcribes voice and video conference conversations. The software uses deep learning, machine learning, AI, and machine learning to provide valuable insights that can be used by businesses and their employees to reach their full potential.

A new conversation intelligence platform has arrived. Instantly optimize your revenue organization and extract revenue-accelerating insight from customer conversations. Your sales teams can crush their quotas by quarter using conversation intelligence derived from calls, emails and video meetings. Conversation intelligence from trusted leaders in cloud voice. Accelerate your sales pipeline, automate operations, and improve your sales team. Automate mundane tasks to free up reps to focus on winning. Eliminate tedious tasks and workflows to achieve peak performance. Inform the right people when it is appropriate. Artificial intelligence (AI), highlights critical moments in the buyer journey, so you can identify and fix any pain points.

Every sales error and missed opportunity are now behind closed doors. Every conversation has become more important. Refract analyzes every demo and call, identifying the revenue-defining moments that lead to success for your team. Conversation intelligence allows you to identify where revenue is lost and won in every interaction. Find the most valuable conversations and key moments for review, coaching, and sharing. Discover the DNA of successful conversations. Every meeting, call, and demo will provide you with actionable insights. Your team will grow faster by reflecting, replicating top performers and delivering 'conversation-triggered' learning & resource.

Bonjour is videoconferencing for sales professionals. It has built-in sales intelligence that will help you set the foundations for your sales team's growth. Bonjour is your secret weapon for closing more deals. Objection handling, use case management, feature sets: Create your playbook and share your best practices with your team. With snippets taken from call recordings and transcripts, analyze your team's conversations. Train new team members and onboard new reps with recordings of real-life conversations. No need to manually enter: your CRM will automatically be updated with notes, transcripts and call data. No login, no downloads: Let your future customers connect instantly with you.

Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.

Sales spends 6 to 8 hours per week on average on administration. Leexi gives your sales team valuable time back by automatically generating Meeting Summaries and Follow-up emails. Transcribe, analyze and summarize your video conferences and calls. Automate your follow-up email, automate onboarding, and surpass your quotas. Make every interaction count. Leexi's automatic insights will help you become a top seller. It is amazing and impossible before 2023. Record every interaction you have with your prospects, and base your marketing strategies on their expectations. Discover your customers' major objections and issues. Find out what they use most. Understanding how your customers perceive you and how to support their purchasing decisions.

Meetings and calls are the backbone of your work. Ineffective conversations can be a barrier to your success. Avoma's Conversation Management platform will transform the way you work. Learn about topic trends, talk-patterns that win, key coaching insights, and how to deal with risks. Search for any word and share key moments. Comment to give feedback. Automate data entry and note-taking to allow you to focus on the conversations. To coach your team faster, learn the most important insights from their conversations. Collaboration with cross-functional teams is key to better alignment Automatic video recording, high quality Transcripts and AI-generated Notes are available for key topics. Don't let action items slip by the wayside and don't forget to follow-up. To recall the details, search the transcript and playback the recording using time-stamped notes.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Find out what drives your team to success. See how 10,000+ companies have increased revenue growth, reduced risk and unlocked upside by synchronizing lead to opportunity, renewal to cross-sell, and more. Automated sync of deal activity and engagement levels allows you to truly analyze your sales process. Activity data is the most important indicator of sales results. We automate, connect, and write-back the entire team's activities to your CRM. So you can get more consistent and predictable results, discover exactly which activities your sales team completed, what steps they missed, how prospects responded, and so much more. It's never been easier to understand what your top reps do differently. Every customer call throughout the sales process should be recorded, transcribed and analyzed. Record transcripts, keywords and trends as well as talk time. Combine conversation data with full lifecycle activity capture and robust Machine Learning to enrich every aspect of your business, including forecasts, reporting, product routes, and more.

Zoom Revenue Accelerator, a conversation intelligence tool for Zoom Meetings users, is a conversation intelligence software. Zoom Revenue Accelerator provides seller guidance, including highlights and talk-listen ratio. It also includes filler words, call review, which allows you to find the parts of the conversation that the prospect found engaging, as well as next step reminders. Zoom Revenue Accelerator is an intelligence tool that aims to: - Actionable Feedback - Reduces anecdotal comments and identifies improvement areas using post-meeting analyses that include transcription highlights, sentiment and engagement scores. - Accurate Forecasting - Digestible and aggregated insights integrated in a CRM provide context to the sales funnel, highlight deals which need attention, identify pipeline trends. - A better understanding of deals - Displays deals by stage, team, size and opportunity name. Analyzes the number of interactions and customer sentiments.

Get real-time intelligence on important conversations. Easy-to-use APIs allow you to extend your communication workflow. Marsview is an all in one platform for real-time conversation Intelligence. Marsview Notes allows you to record, transcribe, and generate insights automatically from video, voice, and text-based communications at large scale. Learn how Marsview APIs are used by developers to provide the best user experience. Zoom integrates with Zoom to record voice calls and video conferences from any phone or web app. In minutes, you will receive clean, punctuated transcripts with assigned speakers in your email. To collaborate and share, edit or download transcripts and notes. Marsview, an AI-powered meeting assistant, helps you automatically schedule, record and transcribe voice and video conversations. Users can use the intelligent MeetingspaceTM to manage all client relationships.

Salesloft provides the most powerful sales engagement platform to help sellers and their sales teams generate more revenue. The Modern Revenue Workspace™, a Salesloft platform, allows sellers to manage all their digital selling tasks, communicate effectively with buyers, understand the next steps, and gain the insights and coaching they need to win. Salesloft helps thousands of the most successful sales teams around the globe, such as those at Square, Square, Cisco, IBM, Shopify, Square and Square, generate more revenue. Visit salesloft.com for more information.

Understand the top areas where your customers are satisfied and dissatisfied at a very fine scale. Discover your customers' frustrations and their suggestions to implement action plans. AlloIntelligence analyzes 100% of the conversations between your agents, your customers and their agents. We refine our understanding models based on state-of-the-art models to match the language of your customers. Discover the underlying causes of barriers to growth and conversion in sales, and take steps to overcome them. Replicate assignments within your team, identifying agent shortcomings and identifying best practices. Understand what your customers feel about your business and what they value.

24sessions offers many ways to have an interaction. Our booking technology allows for scheduled meetings, click to call journeys, and escalation via chat. Meet customers in the way that suits them best. You can have a rich video chat with screen sharing, a voice chat on your website, or a full fledged co-browse session. You can use it on any device, mobile or not, without the need for installation. Your interactions will be more effective and efficient thanks to automated transcriptions and recordings. Our analytics suite gives you insights into customer satisfaction, compliance and script adherence, as well as goal attainment. All video calls are encrypted and take place on your trusted domain. They can only be started by the designated agent. Your data is stored securely in Europe, AES256 encrypted. Access is protected by advanced access management, audit trails, and user federation.

Chorus by ZoomInfo is a conversation intelligence platform that can help your sales team achieve greater success. Chorus by ZoomInfo allows sales teams to capture, summarize and analyze customer meetings in order to identify customer interests and identify opportunities. Chorus is also easy to use and integrates with Salesforce Enterprise, leading online meeting platforms and sales engagement platforms. Capture and share the best conversations of your sales team to create more "A" players who crush quotas. Uncover hidden insights from conversations with customers that close deals.

Sybill is a video assistant that can be used to help sales teams feel more connected emotionally. It records the body language and expressions of your buyer during a call to provide insight into who might be a champion and what gets them excited. Sybill gives sellers deep prospect insight, which allows them to move the deal forward. It allows sales leaders and coaches to modify their messaging and decks according to what resonates with prospects and help them coach their teams to be more successful. Sybill will show you the most memorable moments that got your prospects excited so that you can follow up with them on the things that matter most to them. Your prospects will have a pleasant experience if you are always in touch with their needs.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

Abstrakt's Real-time Conversational Coaching Software works for all levels of sales, allowing organizations to build consistent, repeatable sales motions for new reps. Our software empowers teams to deliver on their targets using Real-Time Frameworks and Recommended Responses. Abstrakt's job is to help decrease ramp timelines, decrease loss rates and replicate your Top Performers. A real-time alternative to reactive call recording analytics our solutions are a proactive alternative to reactive call recording analytics and work across your tech stack or video and dialer technologies - no integrations or phone systems are required, ever. Your SDR team may struggle to book meetings and demos, and now they are live on a sales call with a prospect. Using Abstrakt's Inbound and Outbound Frameworks, they can guide the prospect through a journey that acknowledges where they are in their journey. Abstrakt helps teams ramp up faster, by literally duplicating your top performers. Across the revenue lifecycle from Sales Development Representative to Account Executive through to Account Management and Customer Success, Abstrakt ensures each customer touchpoint is consistent and optimized for successful outcomes.

Salesken helps companies reap the benefits of the "Science of Sales". Based on customer conversations, you can see which leads are most likely to convert. Your sales team will be able to use real-time cues and contextual cues to close every deal. Make sure that every salesperson follows your winning strategy. Get insight into the strengths and weaknesses of your team. Leverage real-time cues during your conversations. Analytics and diagnostics can help you improve every day. Based on real customer conversations, get an X-Ray of the pipeline. Reps can use these conversations to get real-time talking points and advanced analytics after the call. Affordable pricing plans, pay-as-you go and integrations with all your favorite tools.

Launch your CX insights and performance into a new era. Happitu, a platform for workforce and scripting, acts as a personal coach to your service team, providing them with the resources, insights, and processes they need to deliver exemplary customer service over the phone. It analyzes all of your interactions to highlight what your customers are experiencing. Happitu Vision automatically records, analyzes, and scores all your customer calls. A dashboard view allows you to drill into specific moments of your customer interactions and identify opportunities for CX improvements. Create your own metrics for monitoring unique and changing customer interaction. Search for calls based on sentiment and identify key moments quickly. Happitu guide guides your agents through every interaction using custom workflows, dynamic help topics, and responsive scripting.

Transform your sales team into a high-performing revenue engine. Modjo is a conversational analytics tool that supports and coaches sales teams. You can increase your conversion rate by accurately identifying sales pitches and creating a powerful script. Your teams can be coached and onboarded in a straightforward and efficient manner. Analyze your conversations to make informed decisions and pilot them. Conversational analysis can be used to train your team and improve your sales performance. Develop a strong sales pitch by identifying your sales pitches. Your teams' best practices will guide your ramp-up process. Make use of the data that comes from conversations to unlock its full potential. This is the essential tool to bring together all business lines within your company. Sharing best practices helps you make rapid progress. Manage the feedback from your conversations efficiently. Increase communication and follow up with customers.

Your inside sales team can thrive from anywhere. Get ready for virtual selling. High Velocity sales can help you increase productivity, scale best practices and adapt quickly. Every day, every sales rep can improve their productivity and redesign their sales processes. The Work Queue allows you to reach the right customers through the right channels. Einstein Activity Capture automates manual tasks and data entry to help your team stay productive. You can adapt to changing buying habits by continually improving your Sales Cadences. Keep your selling flexible and adaptable to changing demands. Use Sales Cadences to equip your team with new messaging templates that can be used in every channel. You can improve customer relationships by creating feedback loops for your team and coaching reps with Einstein Call Coaching. You can improve team effectiveness and make data-driven decision using KPIs and AI insights.

OnePgr is a pioneer in a fundamentally new approach. OnePgr delivers information to you in context of your conversations. This will redefine the way sales reps prospect and sell, support professionals support customers, and how teams get their projects done. OnePgr's vision is based on three fundamental principles: aggregated business information in one location, contextual, embedded communication and shared access for all team members. OnePgr allows you to seed your shared workspace by inviting your team or adding content. All information is automatically gathered. Embedded communication allows you and your team to exchange video messages, hold meetings, share documents, and add bookmarks to the shared workspace. All interaction history, including phone recordings, video recordings, and live chat messages, is preserved. OnePgr recognizes that every functional team requires different workflows, so we have combined OnePgr building blocks to make apps.

Our AI engine analyzes the data to provide unparalleled insights and answers questions that others cannot. Save your team's time each week by listening to recorded calls, and manually copying and pasteing feedback. In real-time, identify trends, themes and patterns to prove that you are making the right decision. If your teams are forced to make decisions based on long research projects or guesswork they will always opt for the latter. This leads to crucial insights about market trends, customer requirements, and the competitive environment being ignored and unused. Stop manually extracting snippets of transcripts and adding to CRM data on spreadsheets. Any team member can instantly access the information they need by using both sales and product methodologies.

Productive is the first productivity multiplier for mobile phones that helps you remember details, win deals, work 10x faster, and retain them. Productive makes it easy to remember, organize, use, and share details from your calls in order to take your work to the next stage. You can set up custom recording options for CRM, personal, and new contacts. Keep track of every call to ensure your CRM is always up-to-date. Live voicemail transcriptions allow you to avoid feeling guilty about missing a call. You can see your CRM or personal notes as soon as your phone rings, so you are ready to greet them with confidence and perfect recall. Productive will connect your CRM contacts, giving you CRM Caller ID and call-logging. You can also automate note-taking and recordings. Screen pop is a feature that provides caller information, notes and call history for your CRM contacts. You can see notes from your last call history, and their favorite sports team.

Put an AI sales trainer in the pocket of every rep. AI can unlock revenue that is missing and help you record face-toface sales conversations. Siro's AI has been trained on millions of sales conversations in the field (and it's growing daily) so that leadership can see what's working and where reps miss opportunities. Reps can start recording and transcription by tapping a button in the app, or directly from the lock screen or home screen. Siro will isolate and separate sales conversations if you enable auto-split. Siro won't drain your battery. Reps can quickly access the best examples of their peers to better handle key moments in your sales process. Your recordings can be transcribed in seconds, both online and offline, with an Internet connection. Siro's AI analyzes what you say as well as how you say it, to determine where you are missing out on revenue.

Record, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights. Integrate with more than 10 web-conferencing platforms Zoom Google Meet GotoMeeting UberConference MicrosoftTeams Skype for Business + More 12+ App Integrations Slack Salesforce Zapier Hubspot CRM Pipedrive Zoho CRM Freshsales Copper CRM Close.io + More

Sales superstars can be created through standardized pitches and live coaching. To save demos for qualified buyers, make an informed virtual assessment of leads. Listen to senior buyers demo their products and get tips and tricks for pitching effectively. Upload the presentation flow and material to the meeting platform before. To tackle difficult buyer conversations, arm teams with AI and human support. To be relevant and effective, you must be able to understand non-verbal cues and adjust your sales pitch. Automate all non-selling tasks to increase your sales and make every meeting more effective. Assess the strengths and weaknesses of your sales team members to identify coaching opportunities. Next steps to train sales teams and change sales strategies to win more demos.

Achieve Revenue Excellence, Quarter after Quarter. Goodbye seller opinions. Welcome, contextual intelligence. Get accurate and reliable forecasting. Increase forecast accuracy by 25% Forecast risk is not determined by seller opinions, but context from emails and phone calls. Get real-time BI and reporting agility. You can save 20+ hours per week by automating the assembly of your reports and forecasts. Create new reports quickly and easily using the BI dashboards. Enhance the performance of frontline managers. To prevent deals from falling, identify at-risk deals early and often to save $1M+ per year. Get alerts about deal risk and engagement early. Performance of frontline managers can be improved. To prevent deals from falling, identify at-risk deals early and often to save $1M+ per year. Get alerts about deal risk and engagement early. The BoostUp Advantage. All functionality right out of the box Complete, Flexible Forecasting Forecast risk management

Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.

It is vital to analyze customer calls in order to generate revenue and lower costs. Infinity helps businesses sell more, streamline their operational processes, and optimize their marketing budgets. Infinity is a cloud-based call analytics platform that can be used to analyze customer calls and make sales decisions. It is an integral part of the technology stack in marketing, sales and contact centers. Advanced call tracking technology plays an important role in determining the true sentiment of customer conversations. Your customer engagement results will be significantly improved if you understand the context and feelings behind each call.

Success is predicted by sales activity. The Gryphon One Platform combines: 1) ACCESS FOR REP: Outbound calling and tracking from any device, connection or application 2) CONTROL FOR COMPANIES - Real-time rules enforcement to ensure compliance and company control 3) VISIBILITY for Leaders: Performance dashboards provide insight into individual and group effectiveness Gryphon platform allows you to conduct sales and service calls using any phone, tablet or PC. You can empower and protect your organization with real-time screening and automatic collection of call data. Unsurpassed, real-time visibility into service rep activity and performance.

Aviso's predictive AI modeling expertise has been proven at Fortune 500 ($5B+) and high-growth business leaders for over six years. Aviso's predictive modeling is highly accurate and flexible across all net new and renewed business models. It also allows for deep enterprise customization. Aviso's unified Forecasting blends the best in human and AI judgements with the most sophisticated global rolling up forecasting in industry. This allows sales reps, managers and VPs to focus on the future and drive timely team actions. Aviso is the only tool that can predict run rate business. With Deal Level Forecasting, you can see all deals that were called in or out of forecast. Audit your trail of judgment across all levels of management (roles and deal amounts, CRM fields). You should immediately spot discrepancies in your forecast and resolve disagreements among members of your sales team.

Conversation intelligence and real time guidance for contact center managers. Creovai uses AI for all your customer interactions, to guide your agents in real-time, and to deliver insights to improve your contact center performance. All this is done within a single platform. Creovai analyzes and listens to every voice and digital interaction, based on criteria that you care about. This reduces manual QA time while giving your team an overall view of agent performance and the customer experience. Answer the most important "what" and 'why" questions regarding your customer conversations using AI-powered predictive score models, pre-built insights categories, and prescriptive Dashboards. Based on customer insights and conversation insights, make informed CX decisions. Agents will receive automatic real-time feedback based on these insights. Close the feedback loop. Use insights from customer conversations to optimize your call scripts, provide real-time guidance and drive continuous operational improvements.

Salesforce claims that 95% of organizations have made the phone their primary communication channel. However, being present is not enough. Customers expect consistent and personal experiences across all channels. Voice is no exception. You can achieve a 360-degree view of your customers to deliver award-winning, highly personalized customer experiences. Continuous improvement can be achieved by prioritizing the right contacts, and automatically logging calls into Salesforce. To improve customer satisfaction and gain insight, leverage your Salesforce call data in dashboards and reports. Use Natterbox as your phone. You can use it through your existing phone or via Microsoft Teams. Natterbox streamlines the productivity of your call center agents, sales teams and operations. No matter what your role is, our CTI solution can be tailored to suit you.

Live prompts to help you decide what the best thing is to say during customer interactions can dramatically improve your team's performance. There are experts on every team who are more productive than their peers. Cresta's AI is powerful and can learn from top performers and provide real-time guidance and coaching to help others. The result? The result? An expert at every customer touchpoint. Cresta's powerful AI engine continuously learns and optimizes to help teams improve performance across channels and use-cases. Your top performers will help you improve team performance and compliance. Cresta analyzes every conversation and tracks agent performance to identify coaching opportunities for managers so they can spend more time coaching than reviewing transcripts.

Traq.ai analyzes each call made by your sales team and provides actionable insight to help them achieve superhuman levels success. You know that your sales team can do more. The best way to help is to find out what happens during their calls. You can't listen to each call to provide coaching. Every call made by your team is recorded and transcribed. This information can be used to make valuable decisions. Traq.ai’s Conversation Intelligence Tool listens to each word spoken and identifies those that reveal the buyer's thoughts. Our AI collects a vast amount of data from your conversations to create a system that is objective and unbiased. Use objective, unbiased insight to coach your representatives.

Real-time coaching, automatic note-taking & custom meeting reports. When you're not selling, it's important to keep your database up-to-date and clean. It is very disturbing to take notes and switch between knowledge base and customers. Details are important. Details are important, especially in sales, where a few small details can turn a loss into a victory. Maximize the chance of getting a meeting on your first call. Create the best interview guide, and get a summary of the candidates' answers. Create an SEO page right after your podcast. Uncover hidden insights in your interview. Understand feedbacks and feelings quickly. Record every VoIP call and online meeting. Add notes, screenshots and follow guidelines. Classify your notes and improve meeting performance. In less than two minutes, you can fully understand any call. Transcription and topic analysis.

Voice communications are still the most popular way for customers to communicate with organizations. Voice is the most natural interface. However, it can be the most difficult to get insights from. Consider the contact center as an example. Although contact centers are experts in measuring call data, they rely on post-call surveys for quality measurements. The actual content of conversations is often ignored. Post-call surveys are not able to capture or understand the depth and meaning of what is being said. The number of VoiceAI ecosystem users have used in the past 12 months to process their calls. Reduced fines through improved risk management and compliance processes Reduced fines through improved risk management and compliance processes. Increased sales offering and customer profiling through deeper insight into customer journey. Conversion can be boosted by identifying verbal trends that lead directly to a sale.

VoiceIQ collects real-time information from every conversation so you can stop guessing, and instead start learning. VoiceIQ automates repetitive tasks and triggers CRM workflows so your team can focus on making calls. Innovative voice technology unlocks actionable insights from every call your team makes. Your team can make more successful calls with real-time AI guidance.

Actionable Chatbot & Voice Analysis. Optimize Response Effectiveness. Understanding user behavior. Enhance User Satisfaction, Engagement and Monetization. Increase customer service chatbot response effectiveness. Increase conversions in Commerce Chatbots.