Alternatives to Mantium

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. She makes it easy to find what you need to know when you need to know it. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge. She does this without moving it from the places it resides.. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She connects to third-party data sources to include their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. Lucy reads and absorbs every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.

Unleash is a one-stop shop that simplifies knowledge management, and makes information more accessible. Our engine analyzes word relationships to find relevant results even when your query is imperfect. Ask a question to receive AI-generated answers from your knowledge base. You can easily find and access all the information you need with top search capabilities. Integrate Unleash’s AI-powered Bot into Slack Teams, Zendesk and more to empower your team with instant automated responses sourced directly from the knowledge base of your company. You can fine-tune the bot's knowledge to provide accurate and relevant answers to questions asked on your platforms. Find out who is working with whom, on what and who are the experts in related fields. Manage company knowledge using wikis, collections and go links, and access them from anywhere.

Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Amazon Kendra, a machine learning-powered enterprise search service, is highly accurate and simple to use. Kendra provides powerful natural language search capabilities for your websites and apps so that your end users can find the information they need in the large amount of content across your company. Natural language questions are better than keywords. This will allow you to find the answers you need, whether it is a specific answer or an entire document. You can stop searching through endless links for the information you are looking for and just focus on finding it. Information silos can be eliminated. Kendra allows you to easily add content from file system, SharePoint, intranet websites, file sharing services, etc. into a central location. This will allow you to quickly search for all your information and find the best answer. Kendra's machine-learning algorithms learn which results are most valuable to you and improve your search results.

Zive is an enterprise knowledge and AI platform that connects, organizes and maintains the collective knowledge of your company, making it efficient and enjoyable for all. Empower your employees to search for and find anything using a unified intelligent searching. Zive organizes your company's data automatically. API allows you to explore your company's knowledge graph, including the connections. Zive helps your business to realize the full potential of AI. Your employees will save time, become up to 40% more engaged and productive at work. Zive is a novel AI-powered knowledge management solution that allows your employees to move from asking questions to actually doing them. Zive is an AI-powered software solution that can be implemented in your company within a few days. No complex implementation, no professional services, no training. Our customer success team will assist you from platform setup through internal rollout.

Refinder is a search and assistant solution powered by AI, designed to empower professionals and companies. Refinder, which seamlessly connects personal and business applications, provides a unified interface for searching data that you didn't know was there. Refinder uses advanced AI and Retrieval - Augmented Generation (RAG), which searches deep within your organization's content and across your entire organization, to deliver critical information exactly when your employees are in need. Refinder comes with pre-built integrations to essential tools such as Confluence, Jira and Notion. It is ready to use and implement right out of box. Refinder helps you quickly and accurately locate the information you require, allowing your team to make more informed decisions about strategic planning and customer interaction.

Dashworks is where the work begins. All your documents, messages, tickets, or other knowledge scattered across all of your company's apps, and people, are seamlessly merged into Dashworks. You and your team can communicate and work together. Dashworks acts like your company's "know-it-all" by seamlessly and securely integrating all of your company apps. Dashworks uses advanced natural language processing to automatically organize and understand your company knowledge. This allows you to find up-to date company policies, get acquainted with your team, resolve customer issues, fix bugs, and view other answers in a single click. Dashworks offers powerful automations and primitives that make it easy for your team to manage knowledge. This will allow you to keep important documents accessible and optimized as your company grows.

AI-powered search allows you to streamline your work and find everything in all apps using just one search bar. Stop wasting your time by asking for links or creating documents that already exist. Instantly find what you need with AI-powered search at work. Chat with Findr for answers, to generate summaries and compose emails with relevant information. Sync your favorite apps, such as Gmail, Slack Jira Drive etc. Answer customer questions in real-time. Find information quickly. Make decisions based on company knowledge. Findr allows you to use workplace search immediately after connecting your first app. Findr prioritizes safety with robust encryption, a secure infrastructure, and tight access controls. Learn how we protect each bit of data. We use search APIs to retrieve the information in real time.

Search powered by AI allows you to find specific answers and trends in documents and websites. Watson Discovery is an AI-powered search engine and text-analytics. It uses market-leading natural language processing technology to understand the unique language of your industry. It quickly finds answers in your content and uncovers business insights from documents, webpages, and big data. This reduces research time by more that 75%. Semantic search goes beyond keyword search. Watson Discovery provides context for answers to questions, which is a departure from traditional search engines. It quickly scans your connected data sources to find the most relevant passage, and then provides the source documents or webpage. Natural language processing and next-level search capabilities make all information accessible.

Qatalog binds together your company's goals, tools, and processes to keep your teams aligned. Without constant pings or meetings. Qatalog organizes all the ingredients of collaboration - all your people, projects and tools - in an integrated work hub. All of the information is connected so that your teams can find what they need and align themselves without having to be in the same place. All in one place. All teams should be aligned on common goals. Make them visible to all teams to build momentum. Transparency and accessibility for all company processes is key. Qatalog posts link work updates to projects and teams, and share them with the right people via email and Slack. Qatalog goals can be linked to projects or teams so that everyone can see them, track them and stay on the same page. Qatalog workflows are a repository of all company processes that is available to everyone. From the moment they join, everyone can become an expert.

uman.ai is a search engine for knowledge-driven teams. It connects to your collaboration tools and helps find internal experts and knowledge to help you be more productive, learn quicker, and stay competitive. Information is always at our fingertips, but inside most organisations, it's a different story. Your company knowledge is locked in siloed systems, and in the heads your employees. This is preventing your team, your organisation and you from learning from one another and reaching your full potential. Document management systems are siloed and contain too much content. Chat channels are exploding and content is drowning. Your company probably already has the right expertise. It is just a matter of getting it out of siloed systems into the hands of those who really need it.

Customer Interaction Management platform using symbolic Ai. Maximize self-service rates. Increase customer satisfaction and brand loyalty Understands the meaning of every word. Inbenta can understand all the different ways users ask for the same thing. Rapid time-to market (days, not months) + high performance AI out-of the-box Patented NLP technology that uses Meaning-Text Theory + is highly conversational. Uses your existing knowledge, products, and content. Native support available in over 30 languages. Web, mobile, social, SMS, etc. Open APIs and SDKs that can easily be extended to suit your needs. Inbenta is trusted by many companies. Use our AI platform to manage common business use cases and other unique situations. Uses your existing knowledge, products, and content. Integrate, import, or manually add to Inbenta. You can create decision trees with our visual drag-and drop editor.

Use a private ChatGPT support platform to maximize the potential of your content. Korra revolutionizes how customers access support. It uses advanced NLP to understand complicated queries and delivers context-aware results that are sourced exclusively from your content. Customers can expect accurate answers that are highlighted or time-stamped in the results. Experience a more intelligent, efficient, and constantly improving AI knowledgebase that keeps up with the ever-changing needs of your organization. Create your automated, confidential AI Knowledge Base in seconds. Korra can handle all file types including video and learns only from the files you share. Create, brand and launch your AI Chat Support experience in seconds. Korra can be accessed from any device and at any time with 3 powerful deployment options. Search results are displayed in a traditional knowledge base style with a dedicated URL for support.

Glean was founded by ex-Google search engineers. It uses context, language and behavior to understand other people's relationships to provide personalized answers to your questions. Glean learns the language of your company and trains to improve its search performance. Glean uncovers insights you didn't know existed and connects you with people who can help. Everyone is on the same page, and can focus on what they need. Quick setup. Instant performance. Start in less than two hours Glean searches your company's collective knowledge to find your content. There's no need to remember what or whereabouts things are. Find out who people are and what they're doing to help others.

Knowliah leads the way in providing cutting-edge AI-driven software solutions for Enterprise Legal Management (ELM). Our innovative platform assists legal departments of all sizes in efficiently capturing, organizing, and delivering crucial information. We offer a modular system designed to streamline key legal processes such as Contract Lifecycle Management (CLM), Matter & Spend Management, Litigation Management, Entity Management, and Third Party Risk & Compliance Management. Our platform also features advanced analysis and reporting capabilities, empowering businesses to identify potential opportunities and risks. With Knowliah, you can optimize your legal operations and stay ahead in the ever-changing legal landscape. Our intuitive interface can be tailored to meet your specific needs, and our robust security and privacy features provide peace of mind. No matter if you're a small business or a large corporation, Knowliah's ELM & CLM solutions enable you to showcase the value of your business. Furthermore, our solutions have received recognition from industry leaders Gartner and Forrester in their latest reports.

Your employees will be more productive if they have a business search solution that you can add to their team, department, or company. Did you know that Copernic's Business Server Search allows you to quickly roll out a high-quality search experience at a fraction the cost of more complicated search products? Your IT department will not be burdened by tedious setup and implementation. You can simply download the Windows installation file, and then configure your file sources. You can create indexes that are specific to teams or departments, while still respecting confidentiality and permissions. Copernic's team is available to answer any questions. Copernic's advanced keyword index (index) gives employees the tools to locate all types of business information currently stored in shared servers. This includes text documents, emails, multimedia files and cloud data.

Search Trello, Slack and Google Drive. Digital companies can use the search, data exploration, and GDPR compliance tools. You can save time by always being able find the email, JIRA issue, or Slack message you are looking for. It's easy to forget whether the crucial piece of information was in a JIRA topic, in Slack, or emailed in. It doesn't matter. You will receive a Slack message when anyone mentions your project (or you name or anything else) in any of the tools. ctx is always up-to-date. We ensure that data is updated as soon as it is changed in a source. This gives you a consistent and timely view of your data. Advanced search techniques are used to drill down into your data. You can slice and dice your data by date, type, and many other criteria. Filter or browse through the results. We'll add your team. We'll invite and sign them up so that they can search the same data as you.

Integrated search ensures that your customers have easy access to the most recent information from all sources within their organization. AppWise offers a single searchable view that allows you to connect siloed information. It securely processes information from 40+ cloud apps to locate and reuse documents. AppWise unlocks knowledge hidden in emails, templates, presentations, and other documents. Securely search across multiple accounts and apps to increase productivity. Don't reinvent the wheel. Instead, find and reuse assets that have already been created. Create and save complex filters. You can use powerful advanced search options or refine your search by author, title, and document type. It is easy to get started with a private search engine. It takes just a few clicks to set up a private search engine. Users don't even have to share passwords or type any words.

You can access countless corporate documents and systems, regardless of platform, and keep track millions of data. A combination of state-of-the art neural search techniques, enterprise search functionality, and many standard connectors create a new search experience. INTERGATOR Cloud can also be hosted by a German hoster. This allows you to comply with all requirements of German and European law, especially data protection. We adapt to your needs. INTERGATOR Cloud is easily scaleable to meet your search needs. You can search your company data anywhere in the world, and access information without complicated VPN solutions. Natural Language Processing (NLP), and neural networks are used to train models that can extract the most important information from documents and data, and then consider the entire information stock. This comprehensive solution provides you with the best information and knowledge management.

Software that reduces mistakes, questions, onboarding time, and other costs. Interactive, "dummy-proof" guides that employees can follow without getting lost in the middle of a process. You can increase QA scores, decrease questions, and reduce training time by creating an online searchable knowledge base that will keep everyone in your call centre on the same page. Your employees can learn new procedures and deal with complex situations by helping them to increase productivity, decrease mistakes, and reduce training time. Step-by-step guides that are customizable and easy to follow will help you capture your company's unique procedures. This will improve employee performance.

INDICA Enterprise Search allows companies to quickly search through their systems and find the data they need in a matter of seconds. INDICA's patented data platform indexes both structured and unstructured data, ranking the results according to relevance. This is in contrast to other Enterprise Search solutions. This allows you to quickly find the data you need in just a few clicks. Enterprise Search is built on our Basic Data Platform, Enterprise Search Module, and can be customized to meet your needs.

You can instantly access your organization's knowledge resources, find information on Slack and tap into previous conversations. Pragma organizes and reveals organizational knowledge that is otherwise hidden on multiple platforms or scattered. It makes it easy to access it whenever you need it. Chat with your Data allows you to get instant answers with our Chat feature. You can access your organization's knowledge resources, find information on Slack and tap into previous client conversations to gain valuable insights. Access to verified responses, and the continual enabling of new updates and processes, will help you facilitate learning and fuel best practices in business. Identify outdated or missing information and create updated knowledge. Subject matter experts are invited to provide input, approve and improve.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

Collaboration and knowledge sharing can speed up the process of onboarding new talent. Use integrated cyber knowledge to reduce time spent on knowledge management, asking and answering questions, and reduce the amount of time it takes to do so. From day 0, collaborate and align. A transparent and aligned delivery process to accelerate readiness. Single points of failure can be identified and addressed before they cause employee attrition. High-availability backup of your organization's cybersecurity configurations and decisions. Get to know your colleagues and share your insights. Your own organizational collaboration network will help you move faster. Find community-shared cyber content that you can reuse and enhance for your own cyber programs. Live collaboration with contributors to stories, chat, or live sessions. Keep your team updated on the status of content, tasking, and commentary.

Empower your team by providing structured channels. Find answers to your questions all in one place. Automatically map and find experts within your company. Earn badges and rewards. SylloTips is an integrated knowledge-sharing tool that uses artificial intelligence to maximize the dissemination of skills and information among employees. It revolutionizes the management of knowledge by integrating tacit knowledge from users with structured data from your company through its intuitive channel structure. SylloTips is a platform that allows companies and institutions share knowledge and expertise with their members. It is an innovative software that allows users to access a central repository of information and to contribute to it. Users can ask questions, search for relevant information, and receive answers based on the platform's collective wisdom.

The complete platform for all aspects of research. {Instantly retrieve and wrangle the insights you need, no matter your source of unstructured data.|No matter what source of unstructured data, you can instantly retrieve and extract the insights that you need.} Find answers from millions of public sources like SEC Filings, Earnings Calls and expert network transcripts. Or leverage your firm's expertise. Hebbia can instantly connect to any source of unstructured information in your company, and can ingest any file type or API. You can work faster by using tools for diligence and research processes, regardless of the task. With a single click, you can spread financials, find public comps or structure unstructured information. Hebbia is trusted with the most sensitive data by some of the world's most powerful financial institutions and governments. Security is our core. Hebbia is the only encrypted search engine available on the market.

It is all about getting insight. TAS Insight Engine gives you all the information you need to make the right business decisions. In order to support business decision making, getting insight is a type of information extraction from enterprise data. It is clear why insight is so important in today's business world. Understanding your data and getting answers are crucial to meet the challenges of today's market. Every sector and every area is important. TAS Insight Engine combines the best of text analytics, natural language processing (NLP), and machine learning (ML) to make this possible.

You can find all the information you need to run your company without leaving Salesforce. Deep search automation turns your search into action. While consumer search is tailored to each individual's behavior, organizations are more interested finding the right answer. We search all files and objects across orgs, as well as external data sources. Results are returned to a record view or workflow. Recruiting firms face constant challenges to remain competitive in a rapidly changing market. To match candidates to job orders or vice versa, we automate workflow and provide more relevant results. With a live monitoring system, we deliver compliance and governance. It automatically deep scans new data, flagging suspicious files, cleaning them, and quarantining them for further analysis.

Importing any type of Office or PDF file is possible. There is no need to categorize, tag or organize contents to make them searchable. You can simply type in questions to receive the exact paragraph with relevant information from your documents. If you want to quickly find information, you will need to organize your files. You can search your applications to find the entire document you are looking for. You will need to manage the copy-paste between different locations if you want to keep track relevant information.

Reduce the frustration in your team by using amberSearch. AmberSearch allows you to focus on the work that adds value and not on internal research and searching. AmberSearch allows you work more focused towards your goals, instead of wasting time on internal research. Check if the topic on which you are working already has information. This is possible with amberSearch. The world is becoming increasingly asynchronous. You don't need to wait for your colleagues to provide you with the answers you require. AmberSearch gives you the answers you need. Decentralization is a growing trend in the distribution of information. Accessing existing knowledge becomes unnecessarily complicated. AmberSearch offers a central contact point from which users can jump between the various systems. amberSearch quickly gains a high level acceptance and delivers on the promised added value.

Big Data returns almost any search query. This can often make it difficult to review the results. Each user has their own needs. It is not possible to find useful information if you base your search on general data statistics and user queries. eDiscovery, finance, healthcare, consulting, academia, and other fields must be able quickly to find accurate information. Rinalogy Search, a next-generation search tool, uses machine learning to interact with each user to return personalized results based upon user's feedback in real-time. Rinalogy Search calculates relevancy scores for each document in the search results. Rinalogy Search can also be deployed in client's IT infrastructure, close by your data and behind your firewall.

As content grows in quantity and variety within organizations, so do the challenges associated with its creation, management and distribution. As a result, the ball is dropped. It is essential to break this cycle, but it requires the right tools to harness the power of an organization’s information. ContentSuite360, an enterprise content management platform (ECM), offers a powerful, simple-to-use suite of services that automates any high-value business process. You will see rapid returns on your investment in areas like accounts payable, contract management, case management and risk assessments.

InfoNgen is a text analytics solution and sentiment analysis tool that automatically uncovers actionable insights in mountains of data. To dramatically reduce the time required to make informed strategic decisions, your teams will be able to share, analyze, and share only critical information from both structured and unstructured data. InfoNgen's proprietary tools for sentiment analysis and text analytics allow you to uncover patterns, trends, and anomalies deep within your data. InfoNgen is the only product that combines its unique use cases with powerful features. This will empower your employees to make better decisions and get there faster. InfoNgen provides businesses with a powerful resource for finding critical information. It has pre-built industry taxonomies and customizable delivery options.

Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.

Are you spending too much time searching for the right information? It is estimated that up to 30% of your work time is spent searching for accurate, valid, and current information. Matterial allows you to collect all corporate knowledge, connect it into a comprehensible network, and make it easily searchable. This allows everyone to get the information they need immediately. Do you want to improve your knowledge management? Matterial helps you to keep your company's knowledge alive and documents processes. It also informs your employees and customers. All answers are available from one source, which allows you to communicate with a variety of channels. We will show you how your knowledge base for the future could look in a live demonstration. No obligation and free of charge The automotive industry would not survive without you as a partial, system, or module supplier. Your creative, highly-specialized medium-sized business must have the knowledge to succeed in order to keep up with product development.

Keeping up-to-date on industry developments is essential for law and advisory firms in order to grow and maintain client relationships. It can be time-consuming to sort through market intelligence and find actionable insights. It doesn't have it to be. Automated content discovery, analysis, and evaluation will help you maintain your knowledge and expertise. All employees and teams within the organization should have access to current awareness, monitoring, and alerting capabilities. You can now focus on providing the best possible client experience. A well-informed law company is better positioned to drive new business and strengthen relationships. Keep an eye on all areas of interest to your law firm, from clients to prospects to competitors. Search options that are pre-built and designed to make it easy for people to find what they need.

Yenta Bot, a conversational AI Knowledge Base in Slack, is a conversational AI. Ask YentaBot a question and receive answers based on past conversations. Yenta Bot indexes conversations from public channels to which it has been invited. It uses this data to answer questions, and shares links to the conversations which informed the answer. Yenta Bot has been built during Miami Hack Week. We won the 1st Place along with "Best Use of Open AI". QuickNode HQ was represented. We're building in the open! Substack will provide daily updates during hackweek. Yenta, like a human, only indexes and sees public channels you have invited it to. It will not use direct messages or private channels for answering questions. Yenta, just like a human, only indexes and sees public channels you have invited it to. It will not use direct messages or private channels for answering questions. If it does not have a confident response, it will claim that it is missing context. Answers are often surprising accurate.

As organizations grow, they tend not to document and collect team knowledge in a systematic way. This knowledge can be found in various documents, spreadsheets and legacy wikis. It can also be stored in email threads and chat rooms. AllAnswered is a single platform that allows your team to easily access all the information they need. Mentorship and institutional knowledge are essential to the long-term success for any organization. To ensure that everyone has easy access, you need to tap into the expertise of your top team members. A custom Questions & Answers portal ensures that team knowledge is always available and that no one has to learn everything from scratch. If someone relies on outdated information, an outdated document repository can lead to serious mistakes. If your knowledge base cannot be trusted, it is of little value. AllAnswered provides your organization with a modern Wiki editor, built-in workflow and makes it easy to keep your knowledge base current.

eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time.

Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.

Document your team's language, including acronyms and other terms. Make it easy to access in the apps you already use like Slack. Wonderus allows you to have a universal language and a data dictionary that is always available for your products and processes. Wonderus allows sales and support teams to help customers more quickly by providing instant access to company knowledge. Wonderus helps you get your busiest and newest team members up-to-speed with the unique language and knowledge of your team. Your team language is constantly evolving. Slack or Wonderus can be used to request new entries from team members. You can avoid repeat questions by linking questions with cards. Traditional wikis don't work. They are difficult to search and require team members to switch contexts. Slack makes team knowledge readily available to those who are already working in the area, just a click away.

Graphlytic is a web-based BI platform that allows knowledge graph visualization and analysis. Interactively explore the graph and look for patterns using the Cypher query language or query templates for non-technical users. Users can also use filters to find answers to any graph question. The graph visualization provides deep insights into industries such as scientific research and anti-fraud investigation. Even users with little knowledge of graph theory can quickly explore the data. Cytoscape.js allows graph rendering. It can render tens to thousands of nodes and hundreds upon thousands of relationships. The application is available in three formats: Desktop, Cloud, or Server. Graphlytic Desktop is a Neo4j Desktop app that can be installed in just a few mouse clicks. Cloud instances are great for small teams who don't want or need to worry about installing and need to be up and running quickly.

Slack allows you to access all the knowledge of your company. DataQA is a Slack-native knowledge manager app that allows teams to tag, save and bookmark information within Slack. Access to information is more productive, accountable and helps employees onboard successfully. Bookmark important product discussions, screenshots, explainers. Keep track of all links and content about companies and market trends. To help new members, save frequently asked questions. Follow your interests and receive digests so that you don't miss any. You can save frequently-asked questions, screenshots, and important discussions. Enhance the onboarding experience for senior employees and new members. You don't have to leave Slack, or rewrite any content. This app is unlike other apps. DataQA works on your current flow.

Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation.

All your knowledge and learning can be found in one place. Sana is an AI-powered learning platform that empowers groups to share, discover, and harness the knowledge needed to accomplish their missions. Blending live collaboration sessions with personalized, self-paced courses gives everyone a more immersive learning experience. All from one platform. Sana Assistant can generate questions, explanations and images from scratch, which lowers the barriers to sharing knowledge. Interactive quizzes, Q&As, stickynotes and reflection cards, as well as recordings, can help anyone keep the energy up and engage. Integrate Sana into all your team apps to make your entire company's knowledge searchable within 100ms. Github, Google Workspace (Notion, Slack and Salesforce), Github. You name it, Sana can query it.