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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mantium’s AI platform facilitates the sharing of knowledge and aligns objectives within organizations, ensuring that teams are unified in their pursuit of shared goals. In environments with extensive distributed teams, effective knowledge management systems (KMS) are vital for collaboration and understanding processes, meetings, events, and other essential information. By utilizing Mantium, organizations can efficiently locate knowledge within their KMS, as the AI swiftly delivers the most relevant answers to inquiries. Should Mantium lack an answer, team members can contribute updated information, allowing the AI to enhance its capabilities for future queries. This comprehensive search capability, powered by Natural Language Processing (NLP), guarantees that your team can swiftly access the information they require. Furthermore, with our seamless Slackbot integration, team members can pose questions directly within Slack, eliminating the need to navigate to a different application to obtain the answers they seek, thus streamlining their workflow even further. This integrated approach not only saves time but also fosters a culture of continuous learning and improvement within the organization.

Description

A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Comprehend
Amazon SageMaker
Amazon Textract
Desktop.com
Indent
Outdoo AI
Rippling
Slack
Teamstack
Zendesk

Integrations

Amazon Comprehend
Amazon SageMaker
Amazon Textract
Desktop.com
Indent
Outdoo AI
Rippling
Slack
Teamstack
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$57.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mantium

Website

mantiumai.com

Vendor Details

Company Name

Blue Mango Learning Systems

Founded

2004

Country

United States

Website

www.bluemangolearning.com

Product Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Alternatives

Alternatives

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