Mailfence Reviews

Summary: Overall, I've been having a smooth experience with Mailfence. Their customer support team is responsive and consistently provided prompt and helpful solutions to any doubts or questions I've had.

Positive: The user friendly interface made setting up my account, a smooth experience. Mailfence offers a wide range of features and creates a cohesive workspace, which is a major advantage.

Negative: Some features are currently missing from the mobile app.

Summary: Definitely recommend using Mailfence. It truly provides end to end encryption and has an integrated digital signature that is great for security and privacy.

Positive: Easy to use and has great security features. Has many useful tools like documents, messages and calendars.

Negative: Overall design of the main menu could be improved.

Summary: Mailfence is a great alternative to Gmail and it has several features that I was looking for like documents and contacts. Definitely would recommend using Mailfence.

Positive: Provide end to end encryption and other great security features. Easy to create an account and features are easy and nice to use.

Negative: Interface is a bit plain. Fonts and size of text could be improved. Sharing documents outside the tool is difficult.

Summary: This is definitely my go to when it comes to email. Great support, they solved my problem efficiently without problem. Most of the functions I need are there and everything is intuitive.

Positive: Good security features without being too intrusive, also very easy to use and light weight. No ads or unnecessary clutter which I truly appreciate.

Negative: Limited number of recipients when sending email, you can upgrade it but you have to pay.

Summary: I would highly recommend the service to anyone who is looking to make a change to a more secure option of an email server.

Positive: I got tired of receiving spam from pages I had never even been with and didn’t realize how unsafe my old email was, I tried Mailfence because the server is based where I’m from, and I have to say I’ve been surprised as to how easy it was.

Negative: As of now, I don't have anything to complain about.

Summary: My company has been using G-Suite services for years when they decided the service would no longer be free. We had to quickly find an alternative for our clients and, fortunately, the Mailfence team was able to help us, and we managed to make the transition before being charged by Google. I would say I really appreciate how simple it was and I am fully satisfied with the different features (the Calendar, the chat...). It is a true alternative that worked well for us.

Positive: I really enjoyed the contact with the Mailfence team and how simple the service is to use with all the different features.

Negative: I don't really have any cons to say about the service.

Summary: I would recommend this service based on my first few weeks of experience.

For the money this is a great service and enhances not only the user experience but privacy too through use of state of the art encryption technologies.

Positive: Great and responsive customer service. Fair behaviour towards customer and super helpful.
Super easy to set up IMAP account in thunderbird and good explanation and assistance with PGP encryption. I feel safer using this service now.

Negative: Nothing so far. There is nothing negative to say about this service. I made a small mistake with adding credit balance and the guys fixed this in less than a day. What more can you ask for?

Summary: Excellent overall experience. I would have preferred if the interface had walked me through the setup step by step, but maybe that was just "me."

Positive: I have used Mailfence for a year now and have been super pleased. I have the Entry plan...one step up from the free version, which I think I got because it let me have aliases. The trigger for me to leave earthlink after 20+ years and switch specifically to Mailfence was Mailfence pointing out to me their use of TLS/SSL Connection Security, which solved the "does not support encrypted password" messages I suddenly had started getting when using my earthlink email service. I also like that I got to create my own 10 aliases, as opposed to goofy aliases that earthlink had picked for me, and doing it was super easy. And Mailfence costs half of what I had been paying for Earthlink. And instead of getting into shouting matches with Earthlink's customer service, now I get pleasant exchanges with people who listen. They told me it's possible to arrange for a phone call, which seems a bit tricky, but so far emails have worked out great. I even prefer email to phone calls since it gives me a documented knowledge base.

Negative: Setup was a bit non-intuitive to me. It was also a bit tricky achieving what I was used to....having email come into different aliases and end up in different buckets. But once I understood the system, by using filters, it felt easy-peasy.

Summary: Reliable service that has everything I need and even more. After deciding to switch from Google services because of their security issues, Mailfence was an easy alternative to choose because of their secure and friendly services.

Positive: Easy to set up your account after having used Google for so long. The pricing is very competitive for the number of services they’re offering, Messages, Documents, Calendar. Very strong security system with great customer support. While I couldn’t sync my contacts from another account, an email to them solved it by the end of the day.

Negative: No major issues discovered until now. The website might seem a bit crowded at the beginning but after getting used to it, it feels very intuitive.

Summary: Due to my lack of a technical knowledge, I had some troubles with the creation of a new account; the people @Mailfence were very supportive and helpful from A to Z of the whole process.

Do not hesitate to contact them with any questions, comments or concerns regarding the technical issues; these people are REAL professionals and open to help!

Positive: Professionalism and empathy.

The team @Mailfence is above any expectations!
A BIG and heartfelt THANK YOU for your outstanding support with my registration!

Negative: None.

Summary: Professional, easy to set up, first-rate tech support and all the features I require and it works perfectly on all of my devices.

Positive: I have been a long-time premium user of ProtonMail and its desktop and IMAP functions have worked well. However, I have had issues with the Android app and neither tech support or the sub-Reddit have been able to help me out, so I went looking for an end to end encrypted alternative.

The shortlist consisted of mailbox.org, Posteo and Mailfence. Many years ago I worked on a project for the European Commission and as Mailfence was Belgium-based I asked a former colleague who lives in the country was the company and its service secure and reputable. Both came back affirmative, so I signed up for a year with the basic premium version.

I am not a huge fan of browser-based email systems. Also, spending more time away from the desktop, it was important to find a service that had bombproof IMAP and SMTP for Aqua Mail on my Android devices. Set up was simplicity itself, as was putting it on my desktop third-party email clients Postbox and Mailbird.

Mailfence also has a calendar and document storage area, although neither works on remote devices, this was not an issue for me.

What I found outstanding was due to operator error (me) I was locked out of my account due to a 2FA issue. I fired off an email to Mailfence support and after answering some pretty in-depth questions (top notch security) I was back up and running in around an hour. Unbeatable service.

This was a clincher and I have no problem in now spending time switching relevant services and website logins to Mailfence.

Negative: Nothing has been discovered as yet and due to the positive reviews from experts, I do not expect to find any. However, due to a very positive experience with their tech support, if something does arise, I am sure the tech team will resolve them swiftly.

Summary: High security encrypted mail service that takes care of your privacy.

Positive: Great tool kit that replaces the G-suit. Variety of features starting from calendar, documents, contacts and many more.

Negative: Haven’t detected any cons yet.

Summary: In conclusion i feel very safe and secure with Mailfence. A great experience and great value.

Positive: Comparing the fees paid to the services provided, i think the package is very valuable. They serve me the best just by paying less than half of what other professional companies are offering.

Negative: Some features are only used with Mailfence subscribers which is not a good thing. If I want to use these features with friends or colleges, they will have to subscribe.

Summary: Overall, I very satisfied with the services. It's an option where my emails are not spammed. I enjoy using it.

Positive: The support I received when I need to resolve a problem is very satisfactory.
They kept helping me until the problem is resolved which is lacking in some groups.

Negative: Once in a while I do need help in finding things within the site.

Summary: Great experience and great service I would recommend it to anyone who would want a little more privacy and security.

Positive: The complete tool kit which is just amazing to replace gsuite. That plus the ease of use that Mailfence offer.

Best secure email!

Negative: The fact that I couldn't have my own @without a domain, that being said I didn't know I needed one when I tried.