LogMeIn Rescue by GoTo Reviews

Summary: Over all it's an amazing product for remote customer with multiscreen remote access. Then unattended access is very helpful.

Positive: The best thing that you will have best remote support. The speed is really goo d with lots of connection Info.

Negative: The price is high for remote control. It takes time to implement a new feature.

Summary: This software is useful, clean, simple, and therefore exceeds expectations. I especially appreciate the "resources" tab on the webpage that allows you to solve any problems you're having.

Positive: I didn't have high hopes for this software, but after experiencing it and hearing about it from my IT friends it seems very useful. It succeeds at what it is supposed to do, and makes connecting remotely easier. Thats all one could really ask for!

Negative: I found the price for this service to be a bit high for my liking, considering what it offers. If the company using it is well off however it should be no problem.

Summary: Overall, LogMeIn Rescue is a reliable service desk tool that can be used to fix client's problems remotely.

Positive: - You can copy files and documents to the connected PC very easily.
- It provides a very reliable remote access feature.
- The issues of the client can be fixed without any hassle remotely.

Negative: - It has a limited timeout that feels very annoying when you are dealing with an issue that is taking a long time.

Summary: Overall I recommend the platform due to its ease of use. It is user friendly, efficient, and saves time.

Positive: The ease of being able to provide remote support has been crucial, especially during the last year with more personnel working remotely.

Negative: Occasionally the lag time or software freeze was troublesome.

Summary: Overall, LogMeIn Rescue is a great remote access software that lets you fix the client's PC without any hassle.

Positive: -You can copy the files of the connected computer very easily.
-You can install software to the connected computer with ease.
-You get all the necessary features like notification, speed, and consistency.

Negative: -Sometimes the screen gets frozen suddenly and you have to restart the system to fix that.

Summary: Overall, it is the best and easiest way to provide immediate remote access to the customer. Also, it is effortless for the end-user to establish a connection with the technician.

Positive: -The feature is that you can deploy the remote in several ways like email links or direct download.
-You can move files to a remote computer, and it has low host system requirements.
-Technicians can collaborate and quickly fix the problem of the end-user by remote access.

Negative: -The chat feature does not work properly and takes a lot of time to reconnect.
-Some features are not beginner friendly and requires deep tech knowledge to use.

Summary: While there may be less expensive alternatives out there, I still used this just because I was never surprised by it not working. Reliability leads to happy customers.

Positive: When someone calls and they need help now, this is simple and effective to get you remoted into their system to troubleshoot. I don't recall it ever not working exactly as I expected it to.

Negative: It's a bit on the pricey side. There are less expensive alternatives out there.

Summary: Overall, the application does provide a secure connection with your all devices but with a heavy price.

Positive: - This application provides a secure path to connect with all your devices and control them remotely.
-Along with virtualization of the device it let users to collaboration for a single goal.
- Customer support service is quite good.

Negative: Price is way too high for what you get, they should definitely revise their pricing, furthermore their should be a free trial version of it.

Summary: Overall, this piece of software is amazing. The features that it has, the user-friendly interface, it truly stands out from the rest.

Positive: LogMeIn Rescue is a great piece of software to have especially for people with large businesses. It has built-in file transfer, the user-interface is very friendly as well as you can record everything that you do.

Negative: The pricing is a bit high because it is targeted for large companies and businesses.

Summary: I would definitely recommend this, mostly because of how well the user interface functions, and what you're getting at this price point for your money is absolutely worth it.

Positive: The software comes from the developers of Hamachi, which is a well known tool mostly used for gaming, so we're not talking about a 'no-name' company pushing out a product. They have the pedigree, and also a decent support set up, so if anything goes wrong, you can expect to get the help you need in a short time frame. The software itself is really easy to use, and functions a lot better than TeamViewer.

Negative: Some requested features are not yet available, however, we were promised that in the near future, they will be included. Additionally some design options slightly annoy me, but that's just my own preference.

Summary: It's appropriate for any IT Support association. Technical support to fix PCs. Bolster job for driver issues, for example, a printer, scanner, and other equipment. Assisting with keeping up corporate end-clients. Keeping up a business power that is out and about and not effectively available. We use it to make firmware updates to copiers, set up drivers for printing, arranging email, and sweep to the organizer.

Positive: You can associate with your clients/customers remotely by sending them a web connection and a safe pin code for them to enter. You can demand control of the PC and the client approves this activity. There is the capacity to record the meeting excessively which is useful for assessing bolster cases.

Negative: The only con I see in this is product is the price. It is a little bit expensive with respect to competitors.

Summary: As it is having very good interactive features I just felt very delighted and easy working with LogMeIn Rescue.

Positive: I just admire the fast access to their network and the good ability to quickly correct their issues.

Negative: I think the yearly price is a bit high. No other cons.

Summary: LogMeIn Rescue is perfect if you going to use it in a huge volume of a remote system. but I honestly think the price of it is very expensive for its usage wherein you can find much cheaper for the same functions or sometimes even for free. if you're just going to use it in a short period of time.

Positive: compatible with User account control, its security features are superb. you chat use the chatbox while remoting and you can do multiple sessions without experiencing any slowness.

Negative: Some of the analyses are a bit complicated to read but they can get better. It's a bit overwhelming to use for first-time users and the subscription amount is very expensive.

Summary: I wish there were a lite version for this product for smaller businesses. It is ideal for larger companies.

Positive: With all the media attention schools get and the constant scrutiny of stakeholders, the highest level of security isn’t optional. This platform keeps my users safe through heightened security measures.

Negative: Not enough bang for the money spent. Not as cost effective as I would have liked.

Summary: I would continue using the application once I get the hang of it. I am not a fan of switching apps. But the cost aspect should always be considered. When it comes to value for money, you can move on with other alternatives.

Positive: This an a friendly app once you get the hang of it. Monitoring is made easier through remote monitoring of devices, A friendly user interface. It is one of the leaders among the number of remote support softwares.

Negative: It is quite expensive for a remote support software. Especially when you have quite a good number of options in the market, any client maybe tempted to switch unless an offer is put forth which cant be resisted.