Linear Integrations

Console is an AI-powered ITSM and automation platform that brings employee requests into one place, handles repetitive work automatically, and takes action across the tools a company already uses. Requests come in through Slack, Teams, or Google Chat and arrive in a shared inbox where Console sorts them, assigns priority, and directs them to the right path. It pulls from your knowledge base to answer routine questions, and runs playbooks to execute more involved requests — including approval chains and connections to identity providers, HR systems, and SaaS apps. The goal isn't ticket tracking; it's actually closing requests out, with intake, decisioning, and execution all handled inside one ITSM.

Spinach AI acts as a dynamic framework for managing conversation data, converting unrefined enterprise meetings into organized knowledge. By facilitating the transformation of dialogues into actionable insights and tasks, it enhances the effectiveness of teams and supports the functionality of AI agents and LLMs throughout the organization. This innovative system ensures that valuable information is not only preserved but also easily accessible for decision-making and strategic planning.