Kaleyra Integrations

WebEngage, the best-in class marketing automation software suite, helps businesses-to-consumer companies (B2C) increase user retention and drive higher revenues. WebEngage is cloud-based and easy-to-use. It allows businesses to manage cross-channel communication with customers. They can send messages via SMS, Emails, SMS, mobile Push Notification, web push Notification, on-site alerts or in-app messaging. This solution allows cross-device tracking, live segmentation and deep data personalization. WebEngage's Journey Designer allows businesses to create complex lifecycle campaigns efficiently.

The best open-source eCommerce platform. Everything you need to start, scale, and manage your business. Open source means transparent. OpenCart is available for free downloads and updates. There are no monthly fees. Our SEO software is included. It's easy to manage customers, products, orders, taxes rules and coupon codes. You have the largest eCommerce selection of modules and themes available to enhance your store's functionality. We've got you covered. OpenCart provides free community and dedicated commercial support. OpenCart offers 13000+ themes and modules to help you grow, jump-start and expand your business. Beautiful themes are available for almost any industry, service integrations and payment providers. You can also find shipping methods, accounting, reporting, language packs, and marketing strategies. You can integrate the world's most respected payment gateways and shipping options.

G Suite has just gotten better -- Google Workspace (previously G Suite) is now available. All the tools you need to accomplish anything, all in one place. Google Workspace is an integrated workspace that's easy to use. It allows you to spend less time managing your work, and more time actually doing it. Google Workspace helps you focus on what's most important and lets you let Google do the rest. It uses best-in-class search technology and AI to help you work smarter. You can work from anywhere and on any device, even offline, with tools that help you integrate, customize, extend, and adapt Google Workspace to your team's needs. All Google Workspace plans offer a customized email for your business, similar to G Suite. It also includes collaboration tools such as Gmail, Calendar and Meet, Chat. There are many plans available that can be tailored to your business's needs. Find the right plan for your business on our pricing and plans page.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Zoho CRM offers a simple and clean interface layout with a variety unique features that increase lead conversion rates. The CRM has an intuitive dashboard that allows you to run'macros' that will streamline the way a lead is contacted. This will also allow you to track the progress of a sale. Administrators can monitor missed opportunities, best performing agents, and make business-impacting decision using the sales report function.

Selling can be difficult! It can be difficult to sell. However, having a clear plan, a supportive environment, and a sales CRM software can help you make it easier. Kylas can help you identify the right sales opportunities and support your sales efforts to increase success. It is essential to keep track of your opportunities and engage with them frequently to convert leads to deals, contacts, and companies. Kylas allows you to quickly search and filter your results. It also gives you a 360o view all your Leads. Deals, Contacts, Companies, and Leads - the core pillars of your Sales Pipeline. Kylas allows you to quickly capture leads from different sources and understand which ones can be converted into deals. Effective Sales Pipeline Management will ensure that your sales deals don't go sideways. You can create multiple and fully customizable lead and deal pipelines with multiple stages that meet your needs.

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

Ngage is a staffing agency software all-in-one by Arca24: ATS based on AI CV Matching cross-language capable of identifying the matching between profiles and job ads in 6 different languages, even if CV and offer are written in different languages + CRM, a complete customer relationship lifecycle management solution + powerful Reporting System. It reduces time for recruiting, manages all customer data, keeps track of the feedback received and simplifies the administration of candidates hired. Ngage has an Applicant Ranking System with a built-in semantic search engine, which enables organizations to sort candidates by skills and identify professional job titles across resumes. Ngage includes a Customer Relationship Management (CRM) module, which allows recruiters to manage active clients and prospects, view customer activities and feedback, store contact information, and communicate with candidates via email and text messages. Ngage includes KPIs Analysis Module to monitor team and business performance. Ngage offers a Contracts & Invoices Module to manage quotations, contracts, timesheets, invoices and salaries.

Talentum by Arca24 is a complete HR software, developed to acquire, manage and optimise the workforce - ATS is based on AI CV Matching cross-language capable of identifying the matching between profiles and job ads, even if CV and offer are written in different languages. The software displays the list of candidates sorted by degree of compatibility, considering both passive candidates present in the CV database and active candidates who have applied for a given job offer. An integrated multiposting tool, a web platform for automated video interviews, tests for assessing both hard and soft skills, over 50 selection filters, a reporting tool and an integrated agenda are included into your recruiting software. - Onboarding software to define the company organisation chart, roles, competencies and expected employee behaviours. - Performance Management Module allows the collection of continuous feedback for more accurate evaluation. Four different evaluation events provide a 360-degree view and to get a picture of personal and departmental work sentiment.

Extensive authorization facilities, role-based permissions, individual permits Complete control over master data, on-the fly add/edit any employee or vendor, vehicle driver, guard, and what not. More than 200 configuration options are available to implement organization policies and control transport flow. Most controls at facility level, with some at individual shift level. Roster control and visibility, including capacity ceiling at shift level, and employee request control at the shift level. Multiple routing algorithms are available to suit different business situations. You can also add/edit employees from the console. High vehicle utilization and employee satisfaction built-in. Extensive financial analytics, including vendor wise and site wise, vehicle wise and route wise, employee wise and project wise, cost centre wise billing, as well as many other.

Every B2B company needs an eCommerce platform to increase sales and maximize profits. To save time and money, launch your dealer portal or customer portal to allow self-service ordering. It takes less than two weeks. Your B2B customers can use a powerful, yet simple-to-use customer portal to place orders anywhere and at the contracted prices. Your salesperson can place orders online while visiting customers. They can also check inventory and take orders. The salesperson can create digital quotes and have 100% visibility. Transparency allows you to close more deals. Your customer support team and Field service team can provide quick answers & resolutions.

Free engineering teams from the management of notification infrastructure. Empower product teams to take control of notification workflows. Manage templates across channels with a central interface. AI insights can be gained on omnichannel messaging to directly impact engagement. Manage workflows and providers with no need to touch the codebase. Send notifications in high volume without scaling issues. Manage and collaborate on channel-specific templates for every communication from a single location. Smart routing flows and failover protocols ensure 100% delivery. Manage all your integrations, workflows, templates and routes in one place. Get real-time insights, reports and analytics right out of the box. Fyno delivers value across your organization. Fyno consolidates all logs from your channels and vendors. No need to log into multiple platforms. Fyno’s in-app SDK allows you to deploy a notification center within your apps and customize it according to your app design.

Raven is a central platform that streamlines the orchestration and tracking for transactional messages over multiple channels including email, SMS and WhatsApp. It integrates with more than 40 major providers on 10 channels and allows users to manage their communications using a single API. The platform includes a template editor that does not require any coding, making it possible to create and update notification templates without deploying, ensuring consistency across channels. Raven's intelligent orchestration enables the configuration of fallbacks and retries based on the user's preferences. This ensures the timely delivery of important notifications. Comprehensive logs and analytics offer actionable insights into channels, providers and notifications. Data from all vendors is consolidated in a single dashboard. To get started with Raven, you need to connect your provider, orchestrate notification workflows, then trigger communications via the Raven API.

Brilliantly personal campaigns that appeal to audiences across multiple channels, including email, search, video, and web, can intrigue them. Oracle Eloqua provides marketers with the best-in-class campaign and lead management tools. This allows them to engage the right buyer at the right time and provide real-time reporting and insight. Marketing automation software can help marketers and businesses streamline engagement, increase efficiency, and expose real-time insights that can drive ROI. Integration and modern platforms are essential for successful lead management, demand generation, and email marketing engagements. They allow potential customers to be tracked across all digital channels and provide exceptional customer experiences. What is your business's marketing automation maturity and performance relative to its peers?

The smartest platform for managing and paying corporate spend. A complete DIY platform that supports a wide range of corporate cards. Easy digital onboarding to create cards instantly. For each business spend, create purpose-based cards. Your branches, departments, and teams can assign spend limits and cards. As per your business needs, you can restrict or allow usage within pre-defined limits. Unique purchase card program, quick credit evaluation & go live. Revolving credit lines that are collateral-free Maximize your balance sheet's potential. Minimum documentation, no foreclosure charges. Flexible credit and billing cycles that are suited to your individual needs. Upgrade to a digital, more secure way of managing your spending. You can pay for marketing, cloud, subscriptions, and more. Global payments can be secured with single-use cards. Create & manage cards via interactive dashboards. You can use your cards to make business payments such as rents, utilities, and taxes.

Gnani.ai’s AI-powered Virtual Assistant is a robust and scalable platform that enhances customer experience while reducing costs. The solution is a low-code/no code platform with more than 100 pre-built workflows. Businesses can go live in under a week. It supports over 40 languages, has zero wait times and boasts a reduction of 70% in operating costs. The platform's advanced Natural Language Understanding (NLU), enables it to handle multiple-intent and multiple-entity queries, with over 90% accuracy. It also has continuous unsupervised learning to ensure that the virtual assistant gets better over time.

Gnani.ai’s voice biometrics platform, Armour365 is an advanced security solution designed to reduce operational costs, improve customer satisfaction, and prevent fraud. This system is equipped with a state-of the-art fraud detection engine capable of recognizing threats like anti-spoofing attacks, synthetic attacks, and replays. It supports active and passive biometrics. Less than a second of speech is required for authentication. The platform is also language and text independent, offers dynamic passphrases, and integrates seamlessly with multiple channels. Benefits include a reduction in average handling time of over 60 seconds, an 80% improvement in fraud detection, and a 30% increase in CSAT scores.

The digitally empowered customer of today is present across multiple channels. It is therefore essential for brands to invest into technology and tools that enable them to listen to the "Voice of Customer" (VoC). Traditional contact center solutions tend to be a little bit focused on speech analysis and miss out on important insights from non-voice channels. Gnani's AI enabled ML-driven omnichannel analysis gleans deep insights from different channels and presents them to enable actions for improving the customer experience.

The "for All" platform was designed to accommodate a new breed of "citizen campaigns managers" who do not require any technical knowledge. Training for 50+ use-cases can be done on the move (10 minutes) to ensure seamless conversations throughout the customer journey. Train bots to be deployed seamlessly across 15+ channels, including telephony and web, social media, WhatsApp, and more. Our templates are ready to use for industries like banking, insurance and automotive. Teams can save time and energy. Web SDK and channel-specific integrations make it easy to deploy bots designed for multiple channels in minutes. Add images, docs, short links, carousels, etc. Make text conversations visually engaging for your customers. This unique feature allows the conversion of text between languages without the need to type manually in each language.