Kaleyra Description

Deliver timely and secure transactional messages, OTPs, and promotional content directly to your customers' mobile devices. Our platform supports IVR, Click-to-Call, call forwarding, call recording, and call masking, making it suitable for any application, platform, or website. Engage with your customers on leading instant messaging apps and easily share media files. Enhance your customer interactions by automating engagement flows with AI-driven chatbots designed for scalability. Create communication workflows across multiple channels using our user-friendly drag-and-drop visual editor, or opt for our ready-made templates. While our support team is always available, you will likely find everything you need to manage independently. We prioritize enterprise-level security, especially for clients in tightly regulated industries. Our technology is built to expand any communication channel without restrictions, ensuring you can reach your audience effectively and efficiently. Plus, with our innovative features, you can streamline your customer engagement like never before.

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Pricing

Pricing Starts At:
$ 0.004 per SMS

Integrations

API:
Yes, Kaleyra has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Kaleyra
Year Founded:
1999
Headquarters:
Italy
Website:
www.kaleyra.com

Media

Play Video Kaleyra Screenshot 1 Kaleyra Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Online Support

Kaleyra Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Kaleyra Lists

Kaleyra User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Company, Global Scale, Top Price

    Edited: May 31 2022

    Summary: The price per message is simply the most competitive in the industry for a global scale company. I could not find a single option on the market with this reliability and at the current price. Also really effective for Europe. And now they’ve added US and other countries. So if you need to send something globally, you can. And quite easily. I would recommend.

    Positive: - Cost effective.
    - Global scale.
    - Best rates and connections I could find for a global messaging service.
    - Excellent reach across Europe.
    - Ease of use and simplicity.
    - Highly recommended for all companies working in Europe and/or aiming to reach European customers as well

    Negative: - I hope they can expand to even more product offerings.
    - I wish the email product was just a little better with a drag and drop template creator. But it still worked fine.

    Read More...
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