Universal Knowledge Description

Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity.

Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead.

KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base.

KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses.

Available in both SaaS hosted and On Premise deployment models.

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Pricing

Pricing Starts At:
$12.00/month/user
Pricing Information:
Universal Knowledge is priced based on the number of named or concurrent users, or a combination of both of these.
Free Trial:
Yes

Integrations

API:
Yes, Universal Knowledge has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Knowledge Powered Solutions Ltd
Year Founded:
2004
Headquarters:
United Kingdom
Website:
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
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Media

Play Video Visual representation of knowledge base structure using drag and drop to manage relationships between topics and teams Configurable layouts to personalise the knowledge base for users and teams Uploading a file into the Knowledge Base using Drag and Drop Discussions on content to facilitate user adoption and collaboration Ability to leverage content from fileshares, websites and cloud sources of information
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Product Details

Platforms
Web-Based
Windows
Linux
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support

Universal Knowledge Features and Options

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Document Management Software

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Universal Knowledge User Reviews

Write a Review
  • Name: Kathy A.
    Job Title: Knowlegebase Coordinator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent product

    Date: Sep 21 2021

    Summary: One of the best knowledge management products out there! I highly recommend this product. Easy to use.

    Positive: This product is very user friendly. The newest version is very easy to manage, especially for someone who does not have a technical background. Also the Customer Service is outstanding. I highly recommend this product.

    Negative: None. i absolutely love this product and would highly recommend it.

    Read More...
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