Universal Knowledge Description
Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity.
Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead.
KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base.
KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses.
Available in both SaaS hosted and On Premise deployment models.
Universal Knowledge Alternatives
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Notion
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Centralpoint
Gartner's Magic Quadrant includes Centralpoint as a Digital Experience Platform. It is used by more than 350 clients around the world, and it goes beyond Enterprise Content Management. It securely authenticates (AD/SAML/OpenID, oAuth), all users for self-service interaction. Centralpoint automatically aggregates information from different sources and applies rich metadata against your rules to produce true Knowledge Management. This allows you to search for and relate disparate data sets from anywhere. Centralpoint's Module Gallery is the most robust and can be installed either on-premise or in the cloud. Check out our solutions for Automating Metadata and Automating Retention Policy Management. We also offer solutions to simplify the mashup of disparate data to benefit from AI (Artificial Intelligence). Centralpoint is often used to provide easy migration tools and an intelligent alternative to Sharepoint. It can be used to secure portal solutions for public sites, intranets, members, or extranets.
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IBM watsonx Assistant
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-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
-Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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Pricing
Pricing Starts At:
$12.00/month/user
Pricing Information:
Universal Knowledge is priced based on the number of named or concurrent users, or a combination of both of these.
Free Trial:
Yes
Company Details
Company:
Knowledge Powered Solutions Ltd
Year Founded:
2004
Headquarters:
United Kingdom
Website:
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
Media
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Product Details
Platforms
Web-Based
Windows
Linux
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support
Universal Knowledge Features and Options
Knowledge Management Software
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Document Management Software
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Collaboration Software
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Universal Knowledge User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent product
Date: Sep 21 2021Summary: One of the best knowledge management products out there! I highly recommend this product. Easy to use.
Positive: This product is very user friendly. The newest version is very easy to manage, especially for someone who does not have a technical background. Also the Customer Service is outstanding. I highly recommend this product.
Negative: None. i absolutely love this product and would highly recommend it.
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