Best Jinbox Alternatives in 2024

Find the top alternatives to Jinbox currently available. Compare ratings, reviews, pricing, and features of Jinbox alternatives in 2024. Slashdot lists the best Jinbox alternatives on the market that offer competing products that are similar to Jinbox. Sort through Jinbox alternatives below to make the best choice for your needs

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    LessonBridge Reviews

    LessonBridge

    Secutor Solutions

    $8/user/month
    The LessonBridge lessons learned system from Secutor Solutions provides a database for companies looking to capture and manage lessons learned from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse these valuable lessons learned. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, attachments and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge quality using an automated review process. Reuse - Search and locate for relevant lessons learned to resolve issues, reduce your project risks, and improve processes. Share lessons learned with others or disseminate lessons learned from earlier projects to the teams that need to know. Use your lessons learned to improve your processes, manage your risks and resolve issues. For more information or to schedule a live demonstration please contact us today!
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    elevio Reviews
    Top Pick
    Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.
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    Universal Knowledge  Reviews

    Universal Knowledge

    Knowledge Powered Solutions Ltd

    $12.00/month/user
    1 Rating
    Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity. Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead. KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base. KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses. Available in both SaaS hosted and On Premise deployment models.
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    Spekit Reviews

    Spekit

    Spekit

    $20 per user per month
    1 Rating
    Spekit is the only enablement platform that centralizes and automatically surfaces the answers, content, and training sales reps need to thrive - right when and where they need it. Unite your playbooks, resources, training, and sales content within Spekit, and it becomes instantly accessible, shareable, and trackable from any tool or workflow. If your sales reps are there, now your enablement is, too. Meet the enablement experience that sales reps adopt instantly, use constantly, and love deeply. Key use cases: - Sales content management: Centralize, share, track, and analyze sales content. - Knowledge and enablement: Surface playbooks, onboarding, and coaching where reps are selling. - Tool and process adoption: Guide, support, and align reps through tool & process changes. The Spekit difference Infinitely easier creation. Infinitely versatile access. Spekit is a new enablement experience unlocking sales rep potential by eliminating the distance between questions and answers. - 10x faster content creation with AI - Contextual: Works where your team works - automatically. - Easy, no-code setup: Lightweight and agile.
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    Flowlu Reviews
    Top Pick

    Flowlu

    Cloud Solutions Global FZCO

    $29 USD/mo
    9 Ratings
    Flowlu is your ultimate destination for comprehensive business management. Offering a complete suite of tools for project organization, task delegation, financial tracking, and team collaboration, Flowlu empowers you with complete visibility into your company's operations. Streamlining your business processes, Flowlu serves as a centralized hub where you can efficiently manage all aspects of your operations in one convenient location.
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    SylloTips Reviews
    Empower your team by providing structured channels. Find answers to your questions all in one place. Automatically map and find experts within your company. Earn badges and rewards. SylloTips is an integrated knowledge-sharing tool that uses artificial intelligence to maximize the dissemination of skills and information among employees. It revolutionizes the management of knowledge by integrating tacit knowledge from users with structured data from your company through its intuitive channel structure. SylloTips is a platform that allows companies and institutions share knowledge and expertise with their members. It is an innovative software that allows users to access a central repository of information and to contribute to it. Users can ask questions, search for relevant information, and receive answers based on the platform's collective wisdom.
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    eGain Knowledge+AI Reviews
    eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time.
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    ExxpertApps Reviews

    ExxpertApps

    Calvi Systems

    $50 per month
    You can manage contacts, companies and projects. Your team will be more productive by centralizing information and files, but with limited access rights per user. You can also use specialized applications to perform certain tasks (such as mass mailings) and by easily coordinating with external and internal people. Your company will be able maintain its knowledge and experience by storing key business processes in templates. This knowledge can then be reused in a way that is constantly improved and updated. Our system can store all your business data, adapting to your data model (number type, name of fields, etc.) without programming. You can also customize the application with forms you can create.
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    ProProfs Knowledge Base Reviews
    Top Pick
    ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.
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    Balance Theory Reviews
    Collaboration and knowledge sharing can speed up the process of onboarding new talent. Use integrated cyber knowledge to reduce time spent on knowledge management, asking and answering questions, and reduce the amount of time it takes to do so. From day 0, collaborate and align. A transparent and aligned delivery process to accelerate readiness. Single points of failure can be identified and addressed before they cause employee attrition. High-availability backup of your organization's cybersecurity configurations and decisions. Get to know your colleagues and share your insights. Your own organizational collaboration network will help you move faster. Find community-shared cyber content that you can reuse and enhance for your own cyber programs. Live collaboration with contributors to stories, chat, or live sessions. Keep your team updated on the status of content, tasking, and commentary.
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    GeneralKB Reviews

    GeneralKB

    Astersoft

    $49.99 one-time payment
    GeneralKB (formerly General Knowledge Base), is a flexible and user-friendly database and knowledge base software that can be used by individuals and companies. It is a user-friendly platform that allows you to create, capture, store, retrieve, and retrieve files, web pages, and documents. GeneralKB offers many ways to store and capture information. GeneralKB is also an information organizer, notes manager, and PIM that can help you keep track and retrieve your data quickly. It has many search, sorting and organizing features that make it the best way of managing information and finding things again that are difficult to organize. This unique knowledge management system offers powerful features and easy use. GeneralKB can be your primary tool for information management. It offers a wide range of customization options. GeneralKB includes a comprehensive help file to speed up your learning curve.
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    Serviceware Knowledge Reviews
    You can work from home, or provide top-notch customer service to your clients. In a world of rapid digital transformation and economic uncertainty, it's more important than ever to manage your company’s knowledge efficiently and sustainably. A solid knowledge base must be available anytime, anywhere and instantly. If your helpdesk cannot adapt to the ever-changing environment and the growth of your company's knowledge, you could put your business's short- and long-term future at risk. Even if you don't face the worst-case scenario, high processing times and low first contact resolution rates will place you at a competitive disadvantage. Remote teams, and working from home, exacerbate the flow of information and the exchange of information.
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    Enghouse eKMS Reviews
    Most customers today expect that organizations will offer a self-service experience as part of the customer experience. A solid knowledge management system is the key to a positive, highly effective self service experience. Knowledge Management ensures that the content available via self-service channels are well-written and well-organized, and contain the right information delivered to the correct parties at the right time across all channels and touchpoints. A knowledge management system that is optimized can make self-service channels more effective, reduce the time it takes to resolve issues and create a rewarding customer experience. Data analytics can be used to diagnose and address usability in order to improve self-service processes and the customer experience. By redirecting real-time interactions towards relevant sources of information, transactional support costs can be reduced from dollars to pennies.
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    Matterial Reviews

    Matterial

    Matterial

    €4.99 per user
    Are you spending too much time searching for the right information? It is estimated that up to 30% of your work time is spent searching for accurate, valid, and current information. Matterial allows you to collect all corporate knowledge, connect it into a comprehensible network, and make it easily searchable. This allows everyone to get the information they need immediately. Do you want to improve your knowledge management? Matterial helps you to keep your company's knowledge alive and documents processes. It also informs your employees and customers. All answers are available from one source, which allows you to communicate with a variety of channels. We will show you how your knowledge base for the future could look in a live demonstration. No obligation and free of charge The automotive industry would not survive without you as a partial, system, or module supplier. Your creative, highly-specialized medium-sized business must have the knowledge to succeed in order to keep up with product development.
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    GoSearch Reviews

    GoSearch

    GoSearch

    $8 per month/per user
    2 Ratings
    Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.
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    Logycore Reviews
    Logycore is an integrated knowledge management system that simplifies the management of knowledge with tools that are secure, collaborative and accessible. It meets the dynamic needs today's businesses. Real-time Collaboration: Multiple users can work on documents at the same time, and updates are visible instantly. Mobile-friendly: Fully optimized mobile devices allow knowledge base management and access on the move. Instant search: This feature allows you to search for information quickly without leaving the current page. Access Control: Manages user rights in detail to protect sensitive information and define collaboration boundaries. Scalable solutions: Offers free plans for up to 50 page, with scalable options for larger needs. This ensures that organizations of all sizes will benefit. Amazon-backed security: Uses Amazon's servers to provide world-class data protection and security.
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    PLATO SCIO Reviews
    Experts and moderators love the PLATO software SCIO™. PLATO e1ns, a web-based software, is recommended for easy handling by all members of the engineering department. It includes the most important SCIO™ functions. PLATO e1ns allows for optimal product development process (PDP) design. PLATO has created e1ns to help in the early stages. You lay the foundation for cost- and risk-avoiding. SCIO™,-FMEA's database technology fulfills the requirements for knowledge management, multi-user capability, and foreign language support. SCIO™,-Matrix is a fast method for system analysis. It's used to convert customer requirements into product functionality through optimal implementation. Complete documentation and planning of each step. Securely stored and available for retrieval in SCIO™.
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    OneBar Reviews

    OneBar

    OneBar

    $50 per month
    OneBar is a knowledge management platform that allows your team to collect valuable information and make it accessible anywhere. OneBar allows you to easily document frequently asked questions and answer to share with colleagues. Ask questions, invite others to help, and comment on the answers all from one place. You can tag answers, assign subject matter experts, set expiration notifications, and many other features to ensure that your OneBar information is accurate and up-to-date. OneBar understands your meaning better than traditional keyword-based search engines. Have you already found the answer in Google Drive or Confluence. Send OneBar a link and we'll embed the live preview in a OneBar document. OneBar makes it easier to close deals and share the most up-to-date answers with your sales team. Reduce the time it takes to respond to customer queries. Every support rep should be the best.
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    DoyleSoft Reviews

    DoyleSoft

    DoyleSoft

    $29.95 one-time payment
    We are the first to create the easiest-to-use Knowledge Base software in the world. A Knowledge Base program can give you peace of mind that is more affordable than you might imagine. 1. You can quickly search through hundreds of articles stored in one or several databases to find the information you are looking for. 2. You can easily annotate Knowledge Base articles. 3. Track the usage of Knowledge Base articles. 4. Share your knowledge base articles with employees and customers/clients. 5. Ready to integrate into your existing network. It integrates well with your existing network. 6. Open database design. Your data is your data. Period. 7. Flexible licensing. Fully licensed for up 20 computers 8. You can work offline. No Internet connection is required. 9. Print your articles quickly 10. You can customize the layout, users, and categories. 11. The only "easiest-to-use" Knowledge Base in the world 12. It is affordable. Our knowledge base software is truly the most affordable available. 13. No risk.
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    Portal Reviews

    Portal

    Portal

    $69 per month
    Innovative businesses need a modern client portal. Clients can log in to your website to send messages, sign documents, make payments, and share files. One app for everything you need to run a virtual company, including billing, file sharing and eSignatures, messaging and intake forms. Portal allows you to define exactly what your clients see. Portal can be hosted on your domain. Every pixel will look consistent with your brand. Use our website builder or connect to an existing marketing website to create a page that is optimized for professional services. Your client portal can now include secure file-sharing or eSignatures. Replaces Google Drive and Dropbox, ShareFile, DocuSign, and ShareFile Add the billing module in your portal. Clients will enjoy a customized payment experience. Replaces FreshBooks and Bill.com Add the intake forms module into your client portal. The client intake process can be simplified. Microsoft Forms and Formstack are now obsolete
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    kaams Reviews
    Imagine if organizations could instantly access the expertise and knowledge of subject matter experts (SMEs) at the touch a button. What if experiential knowledge could easily be accessed regardless of where you are located or what language you speak? Imagine if your entire organization could work together as one brain. Kaams®, which captures and stores tacit knowledge, allows clients to tap into the power of their organization’s memory at any time. Kaams®, which is used by some of our clients to protect their business and de-risk it, others use it to help them capitalize on best practices to improve business outputs. Kaams®, regardless of the situation, is the best tool to deliver real business improvements. Kaams®, a cloud-based platform that allows tacit and explicit knowledge to easily be captured, contextualized and retained, shared, and managed across the enterprise, is Kaams®. It allows the entire organization to "record", experiential knowledge as employees do their daily work.
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    SynKEdge Reviews

    SynKEdge

    Synergy Computer Solutions

    It is a well-known fact that change is constant in today's dynamic business environment. It is essential to keep Knowledge, People, and Business in the right perspective when dealing with dynamic business situations. This will allow employees to perform at their best. A strong Knowledge Management practice is key to this. All Knowledge assets should be stored in a structured manner. All employees should have quick and easy access to SME's. Facilitate Knowledge Sharing activities faster and easier. Facilitate participation of more employees in KM. Facilitate easy search and recall of knowledge assets across the organization. Knowledge Management is a discipline that allows organizations to identify, understand and build their competencies. Businesses that harness their Knowledge Assets will reap the benefits of sustainable and profitable growth.
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    HelpSite Reviews

    HelpSite

    HelpSite

    $14.99/month
    Hosted knowledge base software for creating a private or public knowledge base. You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it. HelpSite offers you... Support site with FAQs and knowledge base. It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need. Smart contact form that automatically suggests articles as the user types. Users receive their questions faster and support agents are able to save time. An admin interface that is super easy to use to create knowledge base articles quickly and easily. Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.
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    AllAnswered Reviews

    AllAnswered

    AllAnswered

    $3 per user per month
    As organizations grow, they tend not to document and collect team knowledge in a systematic way. This knowledge can be found in various documents, spreadsheets and legacy wikis. It can also be stored in email threads and chat rooms. AllAnswered is a single platform that allows your team to easily access all the information they need. Mentorship and institutional knowledge are essential to the long-term success for any organization. To ensure that everyone has easy access, you need to tap into the expertise of your top team members. A custom Questions & Answers portal ensures that team knowledge is always available and that no one has to learn everything from scratch. If someone relies on outdated information, an outdated document repository can lead to serious mistakes. If your knowledge base cannot be trusted, it is of little value. AllAnswered provides your organization with a modern Wiki editor, built-in workflow and makes it easy to keep your knowledge base current.
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    Elium Reviews
    According to studies, employees spend an average of 2 hours per day searching for information. Only to be able perform at their job. Now is the time to empower your team to focus on what really matters. Elium is a trusted, flexible resource for sharing and enriching company information. It streamlines the decision-making process, enhances collaboration, and allows for more innovation. What about company-wide procedures, key learnings from projects or market insights? All of them have a place at Elium. Give your team the tools they need to share company knowledge and capitalize on it. Search inside embedded files and stories easily. In seconds, find the most relevant knowledge. It is one thing to capture knowledge, but it is another to ensure that it remains relevant over time. Elium empowers teams with smart tools to use existing knowledge to collaborate around key insights.
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    BioXM Reviews

    BioXM

    Biomax Informatics

    The BioXM™, Knowledge Management Environment is a fully customizable enterprise knowledge management system that can be customized to meet your needs for integrated, evidence-based research. The BioXM platform allows for a central inventory of all information that represents an organization's collective knowledge. Individuals may be focused on their own fields of expertise but the entire organization can benefit from this knowledge to make better decisions, and follow more intelligent strategies. The BioXM platform makes it easy to quickly create highly customized solutions that are driven primarily by business and research needs. The knowledge model can adapt to changing information and circumstances. This allows for greater agility in the face change, higher ROI and ultimately more stability.
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    Quandora Reviews

    Quandora

    Quandora

    $3.00/month/user
    Our AI-powered software allows companies to capture, centralize and structure, nurture, share, search, share, export and share their knowledge. This includes sales content, technical know-how, and general business knowledge. Quandora Question & Answer allows companies to share their knowledge in a safe, simple and enjoyable way. Quandora can either be used in a department or within a company. Technical people face unique learning challenges. They have to deal with changing technologies and dispersed teams. All this while working in a fast-paced environment. Our platform allows teams to ask questions, share their knowledge, and learn from each other. You can share knowledge about the issues that matter to your sales, customers, culture, management, and other areas that transcend hierarchy, location, or departmental boundaries. Learn from your colleagues, the experts.
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    Verizon Knowledge Assist Reviews
    Customers expect prompt and efficient service when they have critical questions for your business. This is true even if they are dealing with virtual agents. Knowledge Assist is an artificial intelligence and machine-learning tool that helps agents in your contact centre resolve customer issues quickly, accurately, and consistently. Knowledge Assist integrates AI-driven knowledge bases into virtual agents' desktops and contact centers to provide up-to-date, accurate and helpful guidance. Our solution allows agents to understand customers' intent, provide consistent answers across channels, build trust, and drive customer conversations. Knowledge Assist uses AI technology to empower contact center agents with accurate and relevant information in real-time. It blends well-crafted responses, integrates with relevant data sources, and can read documents and internal websites to build an evolving knowledge base that gathers the most relevant information.
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    TribalBase Reviews

    TribalBase

    TribalBase

    $29 per month
    Ask questions and get answers based off your conversation history. We convert conversations from your channels into answers for everyone in your company. Our Slack bot can answer questions about any topic that is recorded in your Slack History. Streamlines communication through the capture of essential technical discussions, bugs reports, and code fragments. A knowledge base that is organized can speed up problem-solving and onboarding. It also helps to transfer projects. Centralized repository for crucial insights into deals, client conversations, best practices, etc. Tribalbase facilitates seamless knowledge sharing. This allows your team to close more deals faster and build stronger customer relationships.
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    Knowledgebase Manager Pro Reviews

    Knowledgebase Manager Pro

    Web-Site-Scripts.com

    $196 one-time payment
    Knowledge Base Manager Pro is a web-based knowledge management software that supports and enhances organizational knowledge sharing, creation and storage, retrieval, transfer and application. Our knowledge management software solution will help you improve customer service, reduce customer support costs, assist staff in finding the right information faster, improve decision making, increase efficiency, and preserve business knowledge. You can call it form creator, form builder, or form generator. The Form Maker Pro is the most powerful web application to create beautiful and usable web forms. It's easy to create custom web forms and add them on your website using its intuitive interface. It's never been easier or faster.
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    Galisto Reviews
    Galisto helps you to reduce unnecessary and time-consuming tasks, which are often caused by a large number user applications. Galisto takes away the technical details and gives you an intuitive user interface that allows you to run your daily business efficiently. Your employees are your most valuable resource. They are the ones who make your company unique. How can you support your employees so that they can share their knowledge with others efficiently? Galisto®, supports you on your journey to a knowledge-based business! Our products and services will help you become a knowledge-based organization that shares the best resources with its employees. You can start with a basic set of functions or have specific requirements. Galisto®, has the right answers. Your employees. Your employees are the most valuable resource in your business.
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    LearnLode Reviews
    Knowledge Management leads to better customer services. Improve First Call Resolution and speed up customer service calls. You can access the latest issues via live updates. Call Scripting helps you navigate transactions. Unlock the potential value of your Enterprise's expertise. Collaborate with experts in your field. Facilitate collaboration. SMART analytics allows you to optimize and track your knowledge processes. LearnLode is a SaaS platform that can be self-deployed. Your team leader or Operations Manager can easily create and manage all resources. This allows you to quickly get started with no setup or integration fees. Effective Knowledge Management is essential for improving customer service in your call centre. Give your agents access to our powerful knowledge base, decision support tools, and empower them to deliver outstanding results.
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    Pragma Reviews
    You can instantly access your organization's knowledge resources, find information on Slack and tap into previous conversations. Pragma organizes and reveals organizational knowledge that is otherwise hidden on multiple platforms or scattered. It makes it easy to access it whenever you need it. Chat with your Data allows you to get instant answers with our Chat feature. You can access your organization's knowledge resources, find information on Slack and tap into previous client conversations to gain valuable insights. Access to verified responses, and the continual enabling of new updates and processes, will help you facilitate learning and fuel best practices in business. Identify outdated or missing information and create updated knowledge. Subject matter experts are invited to provide input, approve and improve.
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    ScreenSteps Reviews

    ScreenSteps

    Blue Mango Learning Systems

    $57.00/month
    Software that reduces mistakes, questions, onboarding time, and other costs. Interactive, "dummy-proof" guides that employees can follow without getting lost in the middle of a process. You can increase QA scores, decrease questions, and reduce training time by creating an online searchable knowledge base that will keep everyone in your call centre on the same page. Your employees can learn new procedures and deal with complex situations by helping them to increase productivity, decrease mistakes, and reduce training time. Step-by-step guides that are customizable and easy to follow will help you capture your company's unique procedures. This will improve employee performance.
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    PICC Software Reviews

    PICC Software

    PICC SOLUTION

    €2.5 per day and user
    To improve your business intelligence and innovation capabilities, capture, connect, and share knowledge from experience feedbacks and documents. PICC Software is a platform that is result-oriented and all-in-one for all use cases in which know-how is key to business success. PICC Software is the only platform that can analyze experience feedbacks and data and then combine them with company's specific knowledge. All your employees can access the results immediately, any time, anywhere. PICC Software allows you to stop reinventing the wheel and uncover new opportunities. It also helps you reach new heights of excellence. All the problems in your organization are reviewed and all possible solutions are compiled by artificial intelligence into a collaborative knowledge map. Your experts' creativity enhanced with artificial intelligence. This scientifically proven method will help you manage all your innovation projects efficiently.
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    NICE CXone Expert Reviews
    Smarter knowledge management results in better customer experiences and more efficient call center operations. Customers and prospects can be met at the beginning of their journey via the Internet. Customers will feel like experts when they can find answers on their own via any channel and at any time. Customers who contact you will find it easier to reach you with expert knowledge and crucial insights. Smart knowledge management with NICE CXone Expert makes it easy for consumers to find the right self-service answers. Expert is part of the CXone cloud native platform and optimizes your organization’s content to improve customer journeys. Expert starts at Internet search and extends across web pages, bots and digital channels. Your customers will be empowered with the most relevant content to help them succeed in self-service. They will also receive faster, more accurate and reliable agent-assisted answers that are less time-consuming than calls and transfers.
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    AnswerHub Reviews
    AnswerHub is focused on bringing together today’s digital innovations to create solutions that transform tomorrow’s world by enabling software and technology professionals to collaborate, share their wisdom and connect with each other, as well as with their customers. Our solutions improve productivity, save money, and bring quality products to market faster than ever before.
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    OpenFox Reviews
    The simplicity of openfox.io made it possible to quickly and effectively set up our national knowledge base. Don't get lost in your data. Give your organizational knowledge a central place and make sure you use it effectively in your business processes. Our experts will help guide you through the complexity of your knowledge. Instead of focusing all your energy on organizing and searching, focus on understanding. Give your employees the tools they need, and monitor them with auditing and permissions. Collaboration, powerful editing, multilingual out of the box. Combining your freeform and structured knowledge will help you find the information you need. Mobile, desktop and full mobile support. Compatibility with accessibility requirements.
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    Tettra Reviews
    Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.
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    Flaps Reviews
    Overcome the information chaos in your company. Know what your company knows. Integrate all data sources to create a central hub of knowledge that will help customers and your team find what they need faster. Your company's productivity can be improved by reducing the time that employees spend searching for the information they need. NLP can speed up your research and development. Your knowledge can be re-used and your team will stop repeating the same task. Your team keeps re-doing and revising reports and tasks. You keep doing the same job over and over again, without re-doing the work that was done before. Although you have tried countless solutions to improve knowledge sharing and management, none of them have worked. Knowledge workers spend on average 24% of their work time searching for information. They don't always find what they need.
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    Superpowered AI Reviews
    Superpowered AI is a knowledge retrieval solution that's been designed specifically for LLM applications. We turn complex infrastructure into a few API calls. Give your LLMs private information, such as internal company documents, that was not in the training data. Store old messages in the Knowledge Base, and retrieve the most pertinent ones every time the user sends another message. Reduce hallucinations when you include relevant information in your prompts. Instruct the LLM only to use the information that it has been given. Superpowered AI's knowledge retrieval system allows you to retrieve the correct information and insert it directly into your LLM prompts. This allows you to provide highly relevant responses to users. Create a knowledge database directly from local files or folders, URLs, and query using REST API in less than 10 lines. Multi-stage knowledge retrieval pipeline that is state-of-the art to provide the most relevant results.
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    Wonderus Reviews

    Wonderus

    Wonderus

    $25 per month
    Document your team's language, including acronyms and other terms. Make it easy to access in the apps you already use like Slack. Wonderus allows you to have a universal language and a data dictionary that is always available for your products and processes. Wonderus allows sales and support teams to help customers more quickly by providing instant access to company knowledge. Wonderus helps you get your busiest and newest team members up-to-speed with the unique language and knowledge of your team. Your team language is constantly evolving. Slack or Wonderus can be used to request new entries from team members. You can avoid repeat questions by linking questions with cards. Traditional wikis don't work. They are difficult to search and require team members to switch contexts. Slack makes team knowledge readily available to those who are already working in the area, just a click away.
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    Vectice Reviews
    All enterprise's AI/ML efforts can have a consistent and positive impact. Data scientists deserve a solution that makes their experiments reproducible, each asset discoverable, and simplifies knowledge transfer. Managers deserve a dedicated data science solution. To automate reporting, secure knowledge, and simplify reviews and other processes. Vectice's mission is to revolutionize how data science teams collaborate and work together. All organizations should see consistent and positive AI/ML impacts. Vectice is the first automated knowledge system that is data science-aware, actionable, and compatible with the tools used by data scientists. Vectice automatically captures all assets created by AI/ML teams, such as data, code, notebooks and models, or runs. It then automatically generates documentation, from business requirements to production deployments.
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    IntelligenceBank Knowledge Management Reviews

    IntelligenceBank Knowledge Management

    IntelligenceBank

    $19 per user per month
    IntelligenceBank Knowledge Management makes collaboration easy on documents and data. You get a robust workflow, approvals, and an audit trail. You can keep track of customer contacts, proposals and work products. Invoices and contracts can be tracked. You can give your customer access and collaborate with briefs by giving them granular permissions. You can manage, share, and measure customer insights. You can automatically notify your team when new data becomes available. Also, integrate third-party resources into one platform. You can create custom pages to highlight customer segments or key themes. Our case management software is loved by legal departments. Each case can be tracked and actions can be assigned. Granular permissions allow only those who are interested in cases to see them. Make sure your sales team is updated with the latest marketing and sales collateral. You can customize proposals, give sales managers instant access creative and get alerts.
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    Synaptica Graphite Reviews
    Graphite by Synaptica is a powerful tool that allows you to quickly design, build, and manage Knowledge Organization Systems (KOS). It uses an intuitive graphical user interface. Graphite is based upon Linked Data and Semantic Web standards. It also uses native RDF concept modelling. Graphite is powered by a graph database and allows for speed and flexibility in creating and managing controlled vocabularies, including taxonomies or ontologies. With a simple drag-and-drop interface and workflow, you can quickly design, build, manage, and maintain enterprise Knowledge Organization Systems. Centralize metadata KOS to facilitate rapid delivery to siloed systems. Use schema templates to quickly build standards-compliant EKGs and KOS. With libraries of public domain vocabulary, you can reduce project costs and get your deliverables quickly.
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    Sutherland SmartLeap HelpTree Reviews
    Traditional knowledge management systems suffer from either too little or too much information. According to IDC, 36% time spent by consultants searching for information is wasted. Many organizations are now struggling to find new ways to empower support staff to solve problems consistently. How can you ensure consistent service and compliance in all the regions you serve? The answer is to equip your support staff with a next generation knowledge solution. Sutherland SmartLeap™, HelpTree was designed with live customer interaction in view. It makes it easy for support staff to create and maintain current knowledge. It seamlessly integrates into enterprise systems, ensuring a simple user experience for both content creators and consumers. It allows for faster content creation with minimal training. You can connect with multiple data sources and use machine learning-based searches. Simple UX & UI for enterprise integration to facilitate richer conversations
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    Kangle Reviews
    Kangle - Swaas's proprietary learning platform that goes beyond traditional learning and provides a personalized learning experience. This platform allows you to aggregate on-demand content and distribute it to your chosen audience in a structured and sequential manner. Kangle's use cases are diverse across domains. Franchisee training system for businesses who work in a franchise model. For businesses that require workflow and confidential documents, digital asset management system. Corporate learning management system that focuses on the development and learning of their employees. Knowledge management system for financial institutions that focuses on regulatory compliance. We are a group of process-driven technocrats who have extensive experience. Our frameworks are focused on Digital Engagement, Sales Force Automation and Digital Content Management.
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    Yurts Reviews
    Find information in disparate data sources, including organizational silos. Documents such as employee handbooks, insurance policies, and user manuals. Platform that can be adapted to future applications. Prepare long- and short-form content, such as emails, research reports and proposals. Standardized content such as FAQ responses, status updates, and product descriptions. Use the AI-based guided writing and auto-citation features to create documents that include suggested quotes, facts, and claims based on what you input. After you finish writing, the fact checking feature will review your content to identify invalidated claims. You can then edit as needed. Upload data from your public or private data into knowledge collection and use knowledge extractors for structuring it into claims, quotes, and facts.
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    Korra Reviews

    Korra

    Korra

    $99 per month
    Use a private ChatGPT support platform to maximize the potential of your content. Korra revolutionizes how customers access support. It uses advanced NLP to understand complicated queries and delivers context-aware results that are sourced exclusively from your content. Customers can expect accurate answers that are highlighted or time-stamped in the results. Experience a more intelligent, efficient, and constantly improving AI knowledgebase that keeps up with the ever-changing needs of your organization. Create your automated, confidential AI Knowledge Base in seconds. Korra can handle all file types including video and learns only from the files you share. Create, brand and launch your AI Chat Support experience in seconds. Korra can be accessed from any device and at any time with 3 powerful deployment options. Search results are displayed in a traditional knowledge base style with a dedicated URL for support.
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    Stonly Reviews

    Stonly

    Stonly

    $49 per month
    Your customers will be guided as if you were their friend. Create interactive guides that guide your customers to activation and issue resolution. Stonly makes it easy for you to share, discover, and create knowledge to give your team all the resources and answers they need. Stonly allows you to provide personalized, instant support wherever and whenever it's needed. Stonly offers a complete suite of onboarding tools and adoption tools that combine rich user information with users' real-time actions to help them find their own path to success. Interactive guides are able to adapt to each customer, making them more efficient and enjoyable. Our universal widget gives your customers personal guidance wherever they are. Embed Stonly directly into your customer support, data, knowledge, and other tools.