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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

Description

Emerald Technology brings specialist talent acquisition, Employer of Record (EOR) software and global payroll together for growth-stage and private equity backed technology companies expanding internationally. A single team finds the hire, then employs and pays them compliantly in 150+ countries, with no local entity needed. Compliant, country-specific contracts are issued within 48 hours of offer acceptance, against a 14-day industry standard, and choosing EOR over setting up an entity saves an average of £100,000 per market. Every account and every employee has a named customer success contact rather than a ticket queue. Emerald has placed technology talent for over 25 years and supports more than 500 technology companies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

2Subscribe Yes 
BambooHR No 
Docusign No 
Expensify No 
Microsoft Outlook Yes 
Slack No 
Veremark No 

Integrations

2Subscribe No 
BambooHR Yes 
Docusign Yes 
Expensify Yes 
Microsoft Outlook No 
Slack Yes 
Veremark Yes 

Pricing Details

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Yes 
Free Version No 

Pricing Details

£500 per employee, per month
Entry: £500 per employee, per month. Growth: £750 per employee, per month, adding custom work benefits configuration.
Enterprise: custom, priced individually, adding work visa services, employee engagement support, and reference and security checks.

Included at every tier: a named customer success contact for administrators and employees, core platform, compliant contract generation within 48 hours of offer acceptance, payroll and employment process management, onboarding, and continuous compliance monitoring.

No markups, no hidden fees, no onboarding or offboarding fees, and no exit costs if a market is later wound down. Set against an average of £100,000 per market in entity setup costs avoided.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Vendor Details

Company Name

Emerald Technology

Founded

2000

Country

United Kingdom

Website

www.emerald-technology.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Employer of Record

Emerald Technology specializes in merging expert talent acquisition with Employer of Record services and international payroll solutions. This allows technology firms, particularly those in growth stages or backed by private equity, to recruit, hire, and compensate employees across more than 150 nations without needing a local entity. This approach accelerates headcount expansion tenfold and typically results in savings of £100,000 per market.

Global Employment Platforms

Emerald efficiently manages the hiring, employment, and payroll processes for your staff across over 150 nations, all through a dedicated team that provides a personalized contact available to respond on the same day.

Global Payroll

Emerald Technology integrates talent recruitment, employer of record services, and international payroll across more than 150 nations. Achieve headcount growth 10 times quicker while saving an average of £100,000 per market.

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