Alternatives to EBI.AI

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Vital knowledge is scattered across chat threads, documents, and files, forcing employees into a never-ending game of information hide-and-seek. And both the askers and the answerers suffer. QueryPal auto-answers right in Slack to get them what they need, and keep you on your highest priority tasks. Never answer the same question again on Slack! Get better, faster answers for your whole team with an AI chatbot trained on your company documents. Integrate with Notion, Confluence, Google Drive, OneDrive and others.

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

The world's most user-friendly, no-code, no fuss conversational AI platform. The boost.ai platform, powered by proprietary self-learning AI and equipped with an enterprise-ready feature list, is the easiest, most efficient, and most scaleable way for businesses to automate and streamline their internal business processes. Boost.ai combines deep learning and natural-language processing (NLP), with its proprietary automatic semantic interpretation (ASU), technology to interpret and respond directly to queries via a chatbot, Messenger, Skype, Messenger, or Slack. It provides a host of features, including a centralized information repository and authentication management, pre-defined template, language detection, conversational voice recorder, and more. With support for Microsoft Teams and Zendesk, Salesforce, and other analytics, gain insights into customer conversation data, quality rating, as well as other metrics, to optimize customer engagement.

You can effortlessly connect with your customers, wherever, whenever, and however you want. Interactions Intelligent Virtual assistant makes it easier than ever to communicate with your customers and get things done. We are changing the way customers interact with us by combining the most advanced Conversational AI technologies with human understanding. Our Intelligent Virtual Assistant allows customers to speak or text naturally, in their own words, creating a seamless customer experience from beginning to end. Intelligent Virtual Assistants, or IVAs, provide modernized customer service that is not only conversational but also personal. Interactions IVAs powered by Conversational AI allow customers to speak as naturally as they would with a person, reducing frustrations often associated with automated solutions. Interactions IVAs are able to hear customers' words even in the presence of background noise, accents and poor connections.

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

Intelligent assistant that can go beyond predefined conversations. Artificial Intelligence technology is at the forefront of deciding the bot's next response. Even voice channels make it easy to connect to the next channel. NLU allows you to understand the intent of your customer and extract relevant information. Don't give your sensitive data to third-party services. Keep your data private and use on-prem. Integrate ShoutOUT AI with your APIs and third-party APIs to bring chatbot conversations into real life. This is the new standard for customer service. Transform boring FAQ questions into engaging chatbots that can answer complex queries from your clients. You don't have to be tech-savvy. In just a few steps, you can integrate an answer bot to your site to seamlessly handle all the conversations from multiple users at one time. Find answers to common questions right away.

The most advanced AI for your property. Our intelligent, versatile AI assistant answers all your phone calls, texts, emails, and texts immediately. Elise is your assistant and you will never miss a prospect, follow-up or opportunity. Over 150 top property management companies have used Elise to transform their businesses and create more efficient teams. Elise can help you reach your business goals, convert more leads and increase productivity, regardless of whether you are an owner or manager. Elise manages communication through multiple channels and automatically responds to all questions and requests of prospects. Elise responds instantly to all inquiries, regardless of whether they are sent via email, a contact page, or chat. Connect Elise with a mobile number you choose, and your assistant will reply to prospects' text messages using language designed for mobile messaging.

Increase customer loyalty by using an AI-powered assistant who understands intent and provides quick and relevant answers, while gaining insights into customer behavior. Style Hoory according to your brand identity. Name your widget, choose one of the avatar options and set up the right color scheme. Your assistant can be trained to provide custom answers to the most popular customer questions through an intuitive dashboard. With the code provided, you can embed your widget on multiple websites. Collect information on your users and then share that knowledge with them to create a more personal experience. As a team, you can shape your AI customer service! Invite team members to chat directly with customers in your Inbox, create special task teams, and manage individual permissions easily. Your assistant can be trained to answer frequently asked question in the brand's voice. Hoory uses AI for linguistic and contextual similarities.

ChatFlex, powered by ChatGPT and available on WhatsApp, is a chatbot. This AI assistant will provide relevant results to your requests. Use keywords to get the most out of the AI assistant. For example, "image" will generate images, "document" will analyze a PDF and provide you with answers about its content, or even "web" to search for some information on Google.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

The Conversational AI Platform allows businesses to increase sales and service efficiency. CogniCor's CIRA Digital Assistants will meet these expectations. They will automate daily tasks that can be automated so you can concentrate on building relationships and strengthening portfolios. CogniCor's CIRA platform continues to grow and learn. It will understand your business and engage your clients on your terms. While delivering conversational AI interactions that can be understood and implemented efficiently, it will also understand your business.

It uses machine learning and natural language processing to communicate with leads via chat and email. ZOE connects with your reps and sets up meetings. These calls are then analyzed with voice pattern recognition to uncover key sales insights. ZOE is a pioneer in AI-based marketing. It gives your teams unprecedented leverage in capturing, engaging, and converting leads into opportunities. ZOE is a product from Web Spiders, an enterprise-level software company that specializes in products for HR and marketing. This site is a good place to start small talk. The small talk training database is constantly updated. ZOE can schedule a meeting or makes an instant phone call. ZOE is now smarter and more contextually relevant thanks to the AI Training console.

All-in-one chatbot platform. Sirius is designed for employees to improve their workflow and increase transactional conversions through conversations with customers. It also offers a fun conversation flow. This chatbot platform can be deployed on multiple channels and sources in a matter of hours and offers complete control for administrative teams. Explore Sirius, the coolest chatbot platform. The dashboard of SiriuBOT gives you the most relevant metrics and usage analytics for your user behavior. You can access your Power BI KPIs, reports, and reports on all channels of the bot's chat interface in just seconds, from anywhere, anytime. SiriusBOT can understand the intent of users, and allows you to manage them completely from the backend. You can identify the bot's unanswered questions and train it to be more intelligent for your users with each interaction.

Amazon Q can provide you with fast, relevant answers for pressing questions, solve issues, generate content and take action using the data and expertise in your company's code, enterprise systems, and information repositories. Amazon Q provides you with immediate, relevant advice and information to help streamline tasks and speed up decision-making. It can also help spark creativity and innovative thinking at work. Amazon Q can be customized to your business using more than 40 connectors. Business users, such as marketers, project managers, program managers, sales representatives, and others, can have tailored conversations, solve issues, generate content, and take actions. Amazon Q knows which systems it can access so that users can ask specific, nuanced queries and receive tailored results with only the information they have been authorized to see.

Intelligent chatbots will help you prepare for future CX challenges. Your brand's customer conversations are crucial. It is crucial that you pay attention to every conversation. It's easy to enhance your conversation with Artificial Intelligence, which has unlimited potential. Sensiple is acutely aware of the importance of Conversational AI in providing personalized, proactive, perceptive, and delightful conversations to customers. Our Intelligent Chatbot Jenie, our strong effort to bring technology, people and processes together in a seamless conversational experience where every customer's voice and employee's are heard. Jenie, a multi-lingual chatbot powered by natural language processing, can provide you with round-the-clock customer service. It has the ability to understand the contexts of your users queries and can even be used as a human conversational agent.

Live prompts to help you decide what the best thing is to say during customer interactions can dramatically improve your team's performance. There are experts on every team who are more productive than their peers. Cresta's AI is powerful and can learn from top performers and provide real-time guidance and coaching to help others. The result? The result? An expert at every customer touchpoint. Cresta's powerful AI engine continuously learns and optimizes to help teams improve performance across channels and use-cases. Your top performers will help you improve team performance and compliance. Cresta analyzes every conversation and tracks agent performance to identify coaching opportunities for managers so they can spend more time coaching than reviewing transcripts.

Introducing Microsoft - Copilot Studio. It is a low-code platform that allows users to customize or create their own copilot with advanced conversational capabilities. These include custom GPTs, generative AI plugins, and manual topics. With Copilot Studio, users can easily build, deploy, analyze, and manage standalone copilots and customizations, all from a single web experience. The software-as-a-service (SaaS) nature of Copilot Studio means that all the content created is instantly available. Copilot Studio is based on Microsoft Power Platform technologies and Power Virtual Agents and works well with other conversational AI technologies from Microsoft such as Azure Cognitive Services, Azure Bot Service, and Microsoft Azure OpenAI Studio.

The role of artificial intelligence is growing in our daily lives as machine learning continues to improve. This is no longer a science fiction dream. Voice assistants are everywhere, from smartphones to cars to hi-fi systems to cars to our cars. It was only a matter time before these assistants could be used by companies for customer service support. Chatbots and voice assistants are revolutionizing customer service in all industries, from healthcare to tourism to financial. Chatbot technology is constantly evolving. While companies across all industries are using it to improve customer satisfaction and relieve staff from repetitive tasks and increase productivity, there are still challenges to overcome. These limitations must be understood by organizations using chatbot technology and voice assistants.

Build a custom AI assistant quickly using OpenAI's GPT 3.5 technology. Connect it to the resources of your organization or upload your files to empower the assistant to help you or your team with any inquiries. Create a chatbot that can connect to your business data or integrations. This will save you time and eliminate the need for manual searches. Connecting your data sources will help you get a chatbot assistant for the help desk up and running quickly. Connect integrations, spreadsheets or documents to the chatbot immediately. Emma will ask questions about the information you want your assistant to know. Your assistant will learn from you, and become your ultimate "know it all" assistant. You can communicate with your assistant using the chat website, the desktop application, an integration or the Emma API.

ChatGPT-ChatSonic is a revolutionary AI that works like ChatGPT. The conversational AI chatbot addresses ChatGPT's limitations and proves to be the best Chat GPT replacement. ChatSonic is a conversational AI chatbot that improves upon the limitations of Chat GPT. ChatSonic is powered by Google Search and trained to chat with you about current events and other topics in real time. ChatSonic - ChatGPT alternative will help you create stunning digital AI artworks for your social media posts or digital campaigns. You can personalize and use this personal assistant to solve math problems, prepare for interviews, sort out relationship issues, or help you stay fit. ChatSonic ChatGPT Chrome extension is available to receive content suggestions from any location on the internet. ChatSonic responds to voice commands just like Siri/Google Assistant.

Gartner predicts that artificial intelligence (AI), will be a major investment in customer experience over the next few years. Thus, 47% of organizations will use chatbots to provide customer service, while 40% will employ virtual assistants. This journey can be started now. With plusoft AI, a hub for intelligent solutions in the software-as-a-service (SaaS), model, you can ensure that chatbots interact naturally and intelligently. This tool allows you to create and manage chatbots, voicebots, and virtual assistants that can be integrated with SMS, WhatsApp Telegram, Facebook, Telegram, Telegram, Telegram, Telegram, Facebook, website, and landing pages. Telemedicine is now a reality for millions in Brazil. It is now possible to request exams, schedule appointments and even perform prescreenings via a chatbot.

Haptik is the largest Conversational AI company in the world, having reached more than 100 million devices and processed more than 2 billion conversations. The company's intelligent virtual assistant solutions allow Fortune 500 brands to improve customer experience, reduce costs, and increase sales. Haptik has received numerous industry awards, including the Frost & Sullivan Award as Conversational AI Company Of The Year 2018 and recognition by AI Time Journal as one of the Top 25 AI Companies In the World 2018. Oyo Rooms and Samsung are among Haptik's top clients and partners. Haptik is part of the Reliance Group of Companies, which acquired a majority share in the company in an April 2019 deal worth $100 million.

Amelia is the market-leading Digital Employee and Conversational Artificial Intelligence solution. It delivers the best elements human interaction - expression, emotion, understanding, and conversation - to user experiences every single day, resulting in deeper connections and greater business value. The Digital Employee Builder, powered by Amelia, allows companies to create custom-made, no code Conversational AI at scale for a variety use cases. This speeds up deployment speed and reduces time-to-value. Amelia's brain uses episodic, process, intent recognition, emotional intelligence, and process memory to respond to complex questions, process transactions, and provide personalized customer service. It's why Amelia is the industry's Most Human Artificial Intelligence™. Amelia keeps facts, concepts, as well as the associations between them, in her semantic memory. She can be trained to use them in conversations, from standard operating procedures (SOPs), to policy documents.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

KAI is ready and trained to host the humanizing experiences that today's customers want. KAI also intuitively opens doors to deeper customer engagements. Your customers expect instant, intelligent answers to all their questions, from simple retail transactions to complex corporate banking and wealth management needs. You need a digital platform that is smart enough to delight and robust enough to understand. It should also be flexible enough to adapt to your business's needs. KAI helps you deliver. KAI is pre-packaged with the financial knowledge and skills to enable you to have informed and productive conversations. KAI delivers humanizing experiences, unlike chatbot vendors. KAI is a Digital Experience Platform that allows companies to create branded digital assistants that can deliver intelligent, personalized experiences across multiple channels.

An airtual assistant is a chatbot that can answer questions and provide assistance to users on their website. It is interactive and human-like and can be used 24 hours a days, 7 days a semaine. The virtual assistant (also known as VA, virtual agent or chatbot) can be contacted by customers just like any other human agent. Thanks to a variety of AI technologies, including machine learning and reasoning, the chatbot not only understands what the customer is saying but also what their intent is. eGain's chatbot is a frontline support tool that allows customer service staff to focus on more difficult tasks. The VA acts as a guide and helps customers navigate the website. Virtual assistants can answer any questions and even help with shopping decisions. If necessary, the virtual assistant can escalate seamlessly to agent-assisted channels such as chat.

Superseek helps companies create AI assistants powered by ChatGPT that can be added directly to their websites to instantly answer customer questions. Turn your website or support content into an AI agent who knows your product and service, gives human-like responses, and is always accessible. Use routing buttons to direct customers to the right message or link. Adjust the instructions, AI model and bot role to match your business. Automatic content syncs and answer guardrails ensure that answers are accurate and current. Superseek allows businesses to enhance customer service using AI without disrupting existing tools and workflows.

Dipa is a conversational AI platform. It refers to the IPA (Intelligence Process Automation) software and includes many conversational functionalities as well as personal micro services for employees (VPA), virtual private assistant, and customers (VCA), virtual customers assistant. Your employees can be supported when they move to working remotely. It makes their lives easier and more enjoyable. It can save up to 80% on time employees spend in IT systems. Significantly reduces IT support, training and salary expenses. This increases your business' efficiency and effectiveness as well as speeding up business processes. DIPA allows users to have a conversation with them, which helps them in their daily lives, answer questions about business processes, provide information, and support IT system operations. Dipa can integrate with ITSM systems and even solve simple IT incidents by himself, working 24x7.

Open AI embeddings is an autonomous platform that allows you to easily create, manage and embed custom assistants based on your own data. In less than a minute, hundreds of URLs can be scraped with just one XML. GPT with your documents, your rules. You prefer a chat view, but want to scrape an article and summarize it? Libraria will help you to do this. Create a verified source of truth within seconds. Create a knowledge database that is easy to access and update. This will ensure that your team stays on the same page. Create an assistant based on your audience. Let Libraria handle the rest. Create multiple assistants in one place. Create your own AI Assistant based on documents you have imported. Customize the assistant’s name, avatar and other features. Start requesting insights, make it publicly available, and share it. Synchronize your assistant with your sources to keep it up-to-date.

Meaningful consumer conversations, unique insights and conversions. I am a digital assistant for retail brands and do it all. SID's innovative AI solution stack for retail, which is driven by intelligence in every customer conversation, helps you not only sell more but also sell better and quicker. Unheard of in the industry, a digital shopping assistant that answers complex consumer questions and delivers effective solutions in a very short turnaround time. Our digital shopping assistant uses conversational data to identify consumer needs and generate business ideas. SID's digital shopping assistance, backed by verticalized retailer intelligence, answers all consumer questions in real time, resulting in lower call volumes.

ChatGPT is an OpenAI language model. It can generate human-like responses to a variety prompts, and has been trained on a wide range of internet texts. ChatGPT can be used to perform natural language processing tasks such as conversation, question answering, and text generation. ChatGPT is a pretrained language model that uses deep-learning algorithms to generate text. It was trained using large amounts of text data. This allows it to respond to a wide variety of prompts with human-like ease. It has a transformer architecture that has been proven to be efficient in many NLP tasks. ChatGPT can generate text in addition to answering questions, text classification and language translation. This allows developers to create powerful NLP applications that can do specific tasks more accurately. ChatGPT can also process code and generate it.

Rheobot offers live and automated solutions to customer engagement, lead conversion, and customer management on websites and social media platforms.

We've developed a model, called ChatGPT, that interacts in a conversational manner. ChatGPT can use the dialogue format to answer questions, admit mistakes, challenge incorrect premises and reject inappropriate requests. ChatGPT is the sibling model of InstructGPT. InstructGPT is trained to follow a prompt, and then provide a detailed answer. ChatGPT Plus, a subscription plan to ChatGPT, a conversational AI. ChatGPT Plus is $20/month and subscribers receive a variety of benefits. - ChatGPT is available to all users, even at peak times - Faster response time Access to GPT-4 ChatGPT plugins Chat with Web-browsingGPT - Priority access for new features and improvements ChatGPT Plus will be available to all customers in the United States. We will begin inviting people on our waitlist within the next few weeks. We plan to extend access and support to other countries and regions in the near future.

Zaion automates large volumes of calls and supports advisors on daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher-value-added tasks, better availability to the customer, versatile, cross-functional and higher employee satisfaction. Voice-signal analysis can detect tone, emotions, gender, and more. Security, data protection and compliance with GDPR. The intuitive interface of the Botcenter®, a tool for activity-management and supervision, revolutionizes the way conversations are analysed in real time. A callbot is a program that interprets customer intentions in natural languages and provides a precise response based on the context. Bots become more intelligent over time and more efficient through machine learning. It is the best-selling bot on the market for its cognitive capabilities. It includes models that are applicable to every industry. This allows automation of many different use cases.

Kindly's chatbot uses the most recent technology in machine learning and language technology, to answer customers' questions. We make artificial intelligence accessible to everyone. Your customer service representatives can respond to more difficult queries with Kindly's live chat and provide excellent service. Kindly's analysis tools give you a deep insight into your project by providing historical and current data. You can measure everything, from traffic to the performance of your chatbot. We can offer suggestions as to where automation is most effective. Our API allows you to connect Kindly to your CRM solution, chatbot platform or other systems. You can measure the performance of your digital assistant and identify which dialogues need to be improved.

Membit goes beyond virtual agents and allows market predictions and promises to be made. Our unique platform offers Intelligent Behaviour Management delivering Exceptional CX to the Enterprise Membit has created a conversation behavior & dialog management module that continuously monitors all scenarios and responds correctly to them, ensuring exceptional CX in all circumstances. Conversational AI has seen a rise in demand due to the shift to home-based work and the rise of virtual contact centers. Automation is now a key component of business operations. Membit solves one of the biggest challenges enterprises face: how to deploy solutions that reduce overall costs and improve customer satisfaction.

Automate complex cases and create powerful experiences. Automate up to 80% written conversations Reduce repetitive requests by your support agents. You can respond to every customer immediately and in all 100+ languages. Integrating AI into your CRM workflows allows you to automatically manage contacts, and execute actions. Automate customer service and free your agents. Automate up to 80% repetitive inquiries and provide 24/7 multilingual customer service. Easy to build and manage your chatbot. Automate up to 80 percent of repetitive support requests. Your agents can focus on more valuable work. 60% of agents' time is spent looking through backend systems. Connect your APIs to your agents and instantly retrieve customer details such as delivery times, product specifications, and password resets. ultimate.ai can be integrated into your existing CRM.

Our chatbot integrates seamlessly with your website and allows you to provide excellent support and customer service around the clock. What makes our chatbot unique? It's powered by artificial intelligence technology, which leverages the information that we've meticulously modelled. Our chatbot can understand and respond to your customers' questions in a personalized, efficient manner. With our AI chatbot you can say goodbye to long response times and repetitive work. It can handle a variety of customer queries - from simple information requests to complex problems. Our chat bot can give accurate and current answers by using the information we have modeled. This ensures that your customers get the help they need in real time. Our chatbot not only increases customer satisfaction, it also saves time and money. It can handle several conversations at once, reducing waiting time.

Customer satisfaction will improve with effective self-service and quicker responses to customers' questions. Personalized product advice, suggestions and simplified purchase decisions will dramatically increase your conversion rate. Automate your service and get tickets resolved quickly. This greatly reduces the workload for your service team. Mercury's unique dialog technology allows for unmatched context, personalization, as well as intelligent dialog. This technology allows for more complex use cases, and a better user experience. Active learning behavior has two key advantages. It increases dialog robustness, guides customers to the goal even when they ask difficult questions, and it leads to independent improvement in language comprehension.

Our AI-powered routing system replaces your IVR system so that customers who contact your call center can easily describe the topic they are interested in. It's not just about providing a better customer experience. It also provides data that can be used to improve your customer service processes. Automated systems will let your customers take care of the most common tasks. You are freeing your customer service staff from repetitive work and allowing them to grow their skills. It's a win-win situation for customers, employees, and your business. Lekta is the ideal technology to manage your outbound campaigns such as customer satisfaction surveys or debt monitoring. Every conversation generates a lot business data that you can use to improve your business intelligence systems. Your conversational agent should not only provide the best customer experience but also offer valuable business insights.

Only messaging channels can provide customers with continuous, convenient, and ongoing conversations. Only Conversocial can provide your brand preemptive, one to one, and scalable conversational CX. Join the top brands around the world who believe in the power and potential of messaging. Conversocial can help you care for your customers. Conversocial makes it easy to resolve service-related issues and increase brand loyalty. Conversocial can help you acquire more customers. Adaptive automation drives commerce by delivering memorable customer experiences and boosting sales. Engage more customers with Conversocial You can retain your customers by sending targeted messages and creating personalized customer experiences through messaging channels. One Conversocial partner used Notify to initiate over 2.5 million two-way conversations. The average open rate was 78% and engagement rate was 8%.

Our AI Chatbot and Voicebot platform will help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Automate 80% of your call center operations using hybrid Voicebot/Chatbot. Enhance your customer experience and improve your CSAT score. Our AI Chatbot platform and Voicebot platform can help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Your response to their voice. Speech recognition in vernacular languages is available on the Floatbot platform. 10 languages, 100+ dialects powered by 100,000 hours of voice. You can create your own chatbot workflows with Voicebot Floatbot's No Code platform. It allows for rapid development and deployment using an advanced bot builder.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

ChatGPT Enterprise is the most powerful version yet, with enterprise-grade security and privacy. 1. Training models do not use customer prompts or data 2. Data encryption in transit and at rest (TLS 1.2+). 3. SOC 2 compliant 4. Easy bulk member management and dedicated admin console 5. SSO and Domain Verification 6. Use the analytics dashboard to understand usage 7. Access to GPT-4 Advanced Data Analysis and GPT-4 at high speed is unlimited 8. 32k token context window for 4X longer inputs, memory and inputs 9. Shareable chat templates to help your company collaborate

Mosaicx understands natural language (NLU), which is used by customers. This allows them to do more and create a more enjoyable customer experience. Since decades, the Mosaicx team is constantly innovating technology to improve customer experience. Our team constantly improves Mosaicx by listening to our clients. It's conversational AI that is personalized for you and your customers. Mosaicx offers customer experience reports within the same console that you use to manage your application. The AI can be used to pull information from a database, such as employee resources, company websites, internal spreadsheets and so on. Answers to unexpected questions can be generated by using AI. Searching only approved sources will ensure that answers are not unexpected.

People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.