Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dedox is a web-based platform designed for teams to create comprehensive knowledge bases, including customer help centers, internal wikis, and product documentation. Users have the ability to upload various document formats, such as PDFs and Word files, and leverage AI technology to generate drafts of articles and categories. Teams can collaborate by reviewing and editing these drafts, incorporating their branding, and ultimately publishing them on either a Dedox subdomain or a custom domain of their choice. The published help centers feature article searches, feedback mechanisms, and analytics to track views and user searches. Various plan features facilitate team collaboration, support private knowledge bases, offer export options, provide REST API access, enable custom domain integration, and allow for Zapier automations, webhooks, and Model Context Protocol connections for AI assistants. Dedox is particularly beneficial for software and SaaS companies, support teams, and organizations that need to manage both customer-facing and internal documentation effectively. The platform offers a range of plans with varying usage limits and features, including a free tier alongside paid subscription options. Additionally, Dedox continues to evolve, ensuring that it meets the diverse needs of its users.

Description

Glensa functions as an AI assistant that enhances the searchability of product and technical documentation for both employees and customers. Users can upload various documents such as PDF guides, manuals, and product sheets, which Glensa then indexes automatically for easy access. It intelligently interprets user inquiries and pulls answers from the specific sections of the organization's own materials, avoiding dependence on generic AI responses. Glensa is beneficial for internal sales and support teams, and it also offers a public self-service guide that operates around the clock on websites or customer portals. With a no-code admin dashboard, teams can easily manage source documents, customize the assistant's tone and guidelines, and analyze unanswered queries to spot gaps in documentation. As new manuals are added, the answers provided by Glensa automatically update to reflect the latest information. Specifically tailored for B2B manufacturers, wholesalers, and distributors with large product catalogs, Glensa is accessible as a module within Glanser's Function Library. Founded in Jönköping, Sweden, Glanser proudly holds the title of a Litium Premium Partner and continues to innovate in the field of AI-assisted documentation. By streamlining the way organizations access information, Glensa significantly improves operational efficiency and enhances customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Claude Desktop Yes 
Cursor Yes 
Model Context Protocol (MCP) Yes 
Zapier Yes 

Integrations

Claude Desktop No 
Cursor No 
Model Context Protocol (MCP) No 
Zapier No 

Pricing Details

£0/month
Free plan available. Starter 29 GBP per month, Team 59 GBP per month, Pro 99 GBP per month, Enterprise from 299 GBP per month. Monthly plans have a 14-day free trial.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dedox

Founded

2025

Country

United Kingdom

Website

dedox.ai

Vendor Details

Company Name

Glanser

Founded

2025

Country

Sweden

Website

www.glanser.com/glensa

Product Features

Product Features

Alternatives

Glensa Reviews

Glensa

Glanser

Alternatives

1up Reviews

1up

1up.ai