Alternatives to Crisp

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Areto Labs helps companies turn online abuse and spam (now that is turning lemons into lemonade!) into engaged online communities. We do this by quickly eradicating spam, abuse and harassment, promoting genuine engagement and enhancing security, saving social media teams precious time and boosting engagement and brand reputation. Our software helps organizations get the most out of their social media presence.

Just imagine a place where you can collect and curate content created by you or your audience on different channels and then display it in a beautiful feed on screens or on your website. With the Walls.io social aggregator software, you can collect and showcase the best posts, photos or videos from Twitter, Instagram, Facebook, YouTube, Flickr, Tumblr, Pinterest, Vimeo, Reddit, and RSS. You can also upload your own posts, photos or videos. You can also go beyond social media and allow your audience to upload content directly to the wall without posting on social media. A new way to tell your brand's story, boost conversions and establish a stronger community. You can use a Walls.io social media wall at events, in shops, hotels, restaurants and offices, for your hashtag campaign, and even embed it on your website. We are fully GDPR compliant and use official APIs only.

Online safety must be done with rigor, empathy, and a high degree of sensitivity. Online content is constantly being created and shared at an alarming rate. Companies need to have robust systems and human moderators who are vigilant to protect their users from ever-present dangers. TaskUs is committed to creating the best online space possible. Content security is a rapidly growing TaskUs service. TaskUs is committed to being the industry's top content moderation provider and specialist. This goal permeates all aspects of our services, partnerships, and our unrelenting commitment to keeping the internet safe for all. The TaskUs Method is a comprehensive, global program for psychological safety and health for content moderators. It is based on neuroscience and evidence-based psychology. Our business is growing rapidly in the area of content security. Our dedicated Teammates are responsible for some of the most prominent brands in social media and FinTech, as well as gaming.

AI-powered chat filter and content moderator platform for social networks. A powerful, scalable and automated content moderation platform that can be used to moderate social products. To moderate text, usernames and images in real-time, connect to our API. Two Hat's AI-powered content moderator platform categorizes, filters, escalates, and escalates more that 102 billion human interactions per month, including messages and usernames, images and videos, all in real time. We help clients on a variety of social media platforms to create safe and healthy user experiences by highlighting online harms such as cyberbullying, abuse and hate speech. The agency will allow you to manage your content moderation settings, create flexible workflows and receive real-time updates. You also have full access into our solution. Every second matters in a real-world emergency on your platform.

Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!

Tisane API is an NLU API that focuses on law enforcement and abusive content. Tisane detects: • hate speech • Cyberbullying • Criminal activity • Sexual advances • Attempts to establish external contact More. Tisane identifies the issue and pinpoints the text fragment that is infringing. Optionally, an explanation can be provided for audit or sanity checks. Tisane can handle 30 languages, even if it contains slang or obfuscation.

Your brand image is made up of all content from you and your users (UGC). It is essential to manage that image across all digital platforms. We can help you produce, upload standardize, extend and control, as well as answer, alert, and listen... to ensure that all your online brand spaces reflect your brand image and your online communities. Social media is not only advice, forums, and all other platforms that generate UGC. Facebook doesn't stop at weekends. Social Media is a global language and we speak it. Teams based in France or abroad are always on-time and last a long time. Our expertise in recruiting, training and coaching our teams allows us to guarantee quality, continuous management and flexibility that are specific to the worlds of Social Media. We understand the importance and safety of your content. This includes managing some of the most important brands' social media pages.

Social media is never static. It is well-known that any situation can turn into a crisis. One bad tweet can cause a company to lose sales for months. As a Social Media Brand Manager for your business, you need to ask yourself: Are you ready for the worst at any hour of the day? If your answer is not an emphatic "yes", then it's time for you to partner with an expert. ICUC is a multilingual, global social team that works with businesses to engage customers 24 hours a day. ICUC is a global leader of community management and offers social media moderation services. This allows customers to engage in conversations and respond to customer service complaints. Our moderation services can be tailored to your brand. Services include text moderation, canned responses, video/photo moderation, contest moderating, and more. Our experts manage brands in more than 20 languages. This ensures that your customers feel valued and heard.

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

Automation with Utopia AI Moderator improves quality, speeds up publishing speed, and reduces costs. Utopia AI Moderator protects your online community from spam, fraud, cyberbullies, and other abusive content. It learns from previous publishing decisions and works in real-time with a higher level of accuracy than humans. Utopia AI Moderator can understand the context and works in any language. It is particularly adept in informal languages, slang, or dialects. Our tool improves the quality of published content. It eliminates publishing delays and provides consistent, reliable curation 24 hours a day. This allows human moderators to concentrate on moderation policy management and the most difficult cases. Utopia AI Moderator can be used in production within two weeks. It moderates 100% of your incoming material. It learns as it works to keep it current.

Mediatoolkit, an award-winning media intelligence tool that allows businesses of all sizes to monitor online conversations across 100+ millions sources (including social media), in real-time and in any languages, is Mediatoolkit It notifies users when their query is mentioned online via email or Slack or the Mediatoolkit mobile application. The tool will send a Spike alert if a query generates more online buzz than usual. Mediatoolkit offers very sophisticated yet simple-to-understand analytics. You can customize more than 2000 chart combinations to generate reports that are tailored to your business strategy and goals. This results in completely unique datasets. This allows users to identify and manage growth opportunities, monitor brand reputation, gather consumer feedback, avoid crises, and identify influential people. Boolean search, advanced filtering options, custom brands reports and data exports are just a few of the other features.

TELUS International designs and builds next-generation digital solutions that improve the customer experience (CX), for global and disruptive brands. The company's services are designed to support clients' digital transformation journeys throughout their lifecycle and allow them to quickly adopt new-generation digital technologies to improve business outcomes. TELUS International offers integrated solutions and capabilities that span digital strategy, innovation and consulting, design, digital transformation, IT lifecycle solutions and data annotation. It also provides data annotation and intelligent automation. Omnichannel CX solutions include content moderation and trust, safety solutions, as well as managed solutions. TELUS International partners brands in high-growth industries such as tech and gaming, communications and media and fintech, travel and hospitality.

Analysis and monitoring of brand brands in social media and mass media. Brand Analytics will assist with the business tasks of your key divisions. Improve your PR effectiveness and reduce reputational risk. Develop your communication strategy and create sought-after products. Customer loyalty is strengthened and customer service quality improved. Brand Analytics collects data with the highest integrity from all sources. Social networking sites: OK.ru. Instagram, Facebook. YouTube. TikTok. Twitter. Blogs, forums and review websites. Telegram chats and public channels. Online mass media, websites of government agencies, market-forming companies, and organizations. Brand Analytics operates under a contract with VK.com, which gives access to the entire public data stream. This allows Brand Analytics to ensure completeness, speed, and quality of market-specific message analysis. Our monitoring covers all types of messages as well as data.

Bodyguard protects your online communities against hate speech, cyberharassment, and toxic content. You can harness the power of positive interactions to protect your communities from the negativities. Different levels of toxic content and severity. Contextual analysis. Internet language "decoding". From a few blog comments to thousands of comments on social media, all the way to live streaming. This data bank is powerful and can help you make content decisions and find new ways to engage your followers. You can choose which toxic content categories to moderate. Safe platforms are 3x as likely to retain users and attract new members to the community. Visitors will spend 60% more time on your platforms if there is no toxic content. Protect your brand image, users, and employees. Don't expose your brand or business to harmful content. Smooth, quick integration via API. Compatible with any platform. Pricing is based on your requirements.

Social Mention searches for people talking about your brand and competitors in the news and social media. Social Mention is an easy-to-use social media search tool that aggregates user-generated content from all over the internet into one stream of information. It is a social media monitoring tool that allows users to track and measure what people say about your brand around the world, in real time. SocialMention is part BrandMentions, a brand monitoring tool that tracks and engages in online conversations in real time. Never miss a mention or comment about your brand or product on social media accounts, news, or other publications. Learn as much as you can about your audience online. Get a better understanding of your customers' interactions with you, your social media strategy and how to create products that meet their specific needs.

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Engage customers and build brand loyalty through social media. Engage customers with eye-catching images, interactive content and peer-to-peer discussions to increase campaign performance and engagement. Social media allows you to inject contextually relevant emotional arguments that articulate the voices and rare diseases to HCP specialists. Using interactive content, eye-catching photos and peer-to-peer discussions to increase campaign performance and engagement can help you increase campaign performance. Social media can be used to inject contextually relevant emotional arguments, articulating rare diseases or voices to HCP specialists.

Get insight into the content on social media sites such as Twitter, Facebook and Instagram, as well as online forums and messaging service. Although social media was initially used by many companies as a marketing and promotional tool, it has evolved to be a vital customer service channel. Customers, particularly younger ones, are engaging more with organizations via social media, because it is convenient and easily fits into their lives. Verint Social Engagement analyzes and reports on relevant insights from social media content, including Twitter, Facebook and Instagram, LinkedIn, online forums and messaging services like Messenger. The solution can help customers understand their voice across social media channels. It can also reveal current information and trends regarding sentiment, emerging themes, themes, locations, and other relevant factors - in any combination that suits your needs.

Make the most of automation in marketing. Increase sales conversions and customer interaction. Manage leads who interact with your brand and product on social media channels. Identify and nurture social activity. Automate profile discovery and activity gathering. To qualify them, leverage rule-based lead scoring. Search filters to define your buyer personas. Instantly generate leads To identify high-quality leads, you can leverage filters that span organizational and user attributes. You can achieve a high ROI in a very short time. Drive content creation and publish across multiple social media channels simultaneously. Track the content consumption and interactions of your posts to generate leads. Learn how to leverage social media insights. Social listening can be used to monitor social media channels of your brand for customer feedback, brand mentions, and discussions about specific keywords, topics, or industries. Then, an analysis will be performed to gain insights and take action on those opportunities.

Rallio, a SaaS that combines social media technology with creative services and employee advocacy, is a powerful SaaS. Rallio is the preferred supplier for franchise organizations and small business. It allows brands to manage all aspects of their social media presence, online reputation, and online directory listings from one dashboard. Either you can manage your social media on your own with our easy-to-use mobile and desktop technology or hire our agency. Our team of social media strategists and brand managers, writers, producers, designers, engineers, geeks and change-makers will help you get rid of boring content and brighten up your social media pages.

Remove spam, hateful comments, racist comments, and brand-damaging comments from your social media. Moderates 22 languages discreetly in seconds. Useful for NFL, NBA and NHL teams, NASCAR, Premier League brands, NASCAR, Premier League and consumer brands who want to take control of their social media. The malicious comments are detected in seconds and removed from your social media posts, before your players or your fans can see them. Protecting your brand 24/7/365. Everyone except the person who posted them is unaware of the damaging comments. They don't know that the rest of the world has never seen them. A.I. Filtering technology + more than 1,000 human moderators will monitor your social media accounts 24/7/365 so that your team does not have to. The human moderators remove harmful comments that software cannot detect. All social media platforms can be managed and customized with one tool. Our preinstalled, constantly updated keyword and emoji filters allow for immediate moderation. All can be customized to suit your brand.

Truescope helps you make better communications decisions. Truescope uses millions of media posts daily to provide you with real-time information that can influence your business strategy. You can monitor and access the important information you need, via social, online, and mainstream media. Get instant insights through Industry or customized dashboards. Track influencers and their effectiveness to review and take action on your reputation management and competitive intelligence. We have all the important news and conversations you need, so you can be confident. Your Inbox provides personalized information and the tools to share and alert as well as action responses. Truescope is a social listening and media monitoring service.

AI-Powered social media marketing tool for small businesses and busy entrepreneurs. Hookle allows you to easily monitor, publish, schedule, and schedule posts across all your social media channels using one app.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

Do not miss a single mention of your Brand on social media. You can check out who is talking about your brand right now and get in touch with them. Social media has revolutionized how we market our business. Marketers need to learn how to monitor, respond and find social mentions to make sure they are being heard. With a strategy, you can track and use them to your advantage even if you don't have the money. Social mention is when a keyword, hashtag, or brand you monitor is mentioned on social media. Social Searcher can show all of these in one list. Our platform covers all social media mentions and top social media services. With a few clicks, you can reach thousands of people. It works just like other search engines. You can search for keywords or brands that you are interested in tracking, and receive a list of filtered results.

Artificial intelligence detects new child sexual abuse material and saves victims quicker. Our AI is trained on real CSAM and can scan, identify, and flag new images containing child abuse with unmatched accuracy. CEASE.ai was developed in collaboration with law enforcement agencies and top Canadian universities. It is an ensemble neural networks that uses multiple AI models to detect images containing child abuse. Investigators can access an easy-to use plugin to upload case images and run their hashlist to eliminate known images. They then let the AI identify and suggest a label to prioritize images that contain new, unpublished CSAM. Investigators then review flagged images and confirm that they contain illegal content. They also build their case against offenders to help innocent victims get out faster. All images uploaded by users are sent to the CEASE.ai API Endpoint. CEASE.ai then identifies and labels images containing child abuse and sends a response in real-time.

BoomSonar, a self-developed program, provides real-time social media monitoring, analysis, and management. BoomSonar provides social media monitoring as well as account management, online reputation management and R&D applications. It also offers push notifications, research, and other services that can be tailored to your requirements. We understand your digital needs. BoomSonar is Turkey's first and most comprehensive web and social media monitoring, reporting and analysis program. BoomSonar allows users to search any topic, including your brand and competitor, in real time on over 1.6 million Turkish social networks and websites, as well as more than 420 million social networks and websites in English. BoomSonar, Turkey's first and largest real-time search engine, web & social media monitoring and analysis software, is also available in other languages.

We help you monitor, understand, and influence the world around. Using AI-driven insights, we empower PR, communications, and marketing teams with an intuitive, all-in-one product suite. Marketers are constantly on the move in today's world. We created a series products to help you keep on top of your marketing strategy and performance. Our products are designed to solve the problems of modern PR, communications and marketing professionals. Get insights and workflows to help you improve your digital marketing strategy and social media. This flexible solution allows you to monitor social networks for relevant mentions, so you can stay ahead of your competitors. Your social listening capabilities will be unmatched with unlimited ad-hoc search access and no volume restrictions across more 20 channels (including social networks).

BrandBastion is here to help you listen better and respond more on social media. It doesn't matter if you want to increase sales or build brand equity. The key to success is understanding your audience and taking the right actions at the right time. Your brand moderation guidelines will determine what spam, discrimination, and brand attacks are acceptable. Alerts are sent when there is an urgent need for attention. BrandBastion's social engagement analysis can be used to review your organic posts and ads to find: Harmful comments or threats, including spam, discrimination, brand attacks, competitor promotions, and other forms of harassment. Possibilities to engage with questions and complaints. Situations that could be urgent, such as technical issues or negative sentiments due to poor perception. Tips and suggestions for optimization

SemanticForce, the unified media/e-commerce intelligence platform and engagement platform, is SemanticForce. Through the power of deep listening, we make a positive difference. Traditional media listening platforms provide limited data types. The SemanticForce media intelligence platform provides visibility and intelligence on all your data. Our listening ecosystem offers a new level in intelligence and protection, from online news to forums, influencers to domains, pricing to ads, and from online news to forum discussions, our listening ecosystem is able to provide unprecedented visibility and intelligence. To spot trends and tap into relevant topics, organize millions of conversations on social media and news to identify them. Social media is a great place to find positive and negative feedback about your brand. You can quickly respond to negative conversations with real-time notifications.

Protect Your Social Media Presence - Comment Bounce is a social media shield that filters out negativity and spam. It identifies malicious comments or those that resemble spam before they can drag your content down and discourage positive interactions. What happens if someone comments on your ad with a spam link? The ad is less likely to be clicked by other users because they perceive the post as "spammy". What happens when someone says that your product is awful in your ads? Other users will be less likely to interact not only with your ad but also your brand. How much time do spend manually deleting (or hiding) comments on your ads or posts in general on your business pages, because they tend to be negative? You spend more time than necessary. You get it, right? Protect your brand now!

ListenFirst is trusted by the world's most prominent brands as the leading social analytics solution. We offer a one-stop-shop solution for optimizing social media marketing. ListenFirst was founded in 2012. It has received multiple awards, including the 2020 SIIA CODiE Award, the 2020 Cynopsis Award for Outstanding Data Solutions, the 2020 High Performer Recognition, MarTech Breakthrough Award, and a MarTech Breakthrough Award, for Best Social Media Monitor Software. It is also one of Inc. 500’s fastest-growing companies. ListenFirst was founded in 2012. It is trusted by global brands such as AT&T and Amazon, NBCUniversal and Peloton, and is regularly featured on The Wall Street Journal. Variety, Ad Age and Forbes.

MavSocial is a social media and reputation management and advertising solution for businesses, agencies, and marketers to manage their Facebook and Instagram, Twitter, LinkedIn and Google My Business accounts. Publish: Directly to all the channels above with options for scheduling and bulk publishing, targeting, etc. Advertise: Create ads and manage campaigns on Facebook (boosted, unpublished), Twitter, Instagram and LinkedIn, including bulk location targeting ads. Engagement: You can respond to all your social media comments and mentions, DMs, ad comment + your reviews easily from one unified mailbox Collaboration: MavSocial's Incredibly Flexible Teams and Brands module lets you manage profiles, users, teams, and brands in any way you like. Reports: Downloadable reports that allow you to see and analyze the most important metrics in your social media accounts. Digital Library: All your digital assets can be stored in one place for easy access

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

We combine the power AI and trained moderators in order to promote civil and safe online discussions on social media and websites. AI automatically detects and conceals harmful comments while human moderators protect freedom of speech by preventing a false positive. We provide a sophisticated, complex tool for managing communities that not only moderates online conversations automatically but also gives you insights into your audience's emotions. It consolidates all of your social media profiles, websites and community management into one place. This gives you a comprehensive view of your community. AI content moderation uses advanced natural language processing algorithms and machine learning to adapt to evolving linguistic patterns and minimize false-positives for technologically sophisticated and context-aware moderating.

Vigilo®, by Scry Analytics, performs predictive analysis of the internal and external data from various social networking platforms and related news media websites on the internet to provide decision makers with options for effective decision making. Vigilo®, Adverse Event detection uses proprietary algorithms that read, decipher, and analyze data from online communications, blogs, articles and social media channels to determine business success or failure. Vigilo®, Service Ticket Management uses AI to improve the quality of both internal and external technical support services groups by analysing historical data regarding service requests. Vigilo®, Optimal Factory Scheduling generates demand predictions by using a holistic view of data related to customer demand and supply chain manufacturing and distribution operations.

Radarr, powered by AI, is the best social listening and monitoring platform. It helps you get better results quicker. Get a detailed analysis of your campaigns with our Al-powered social intelligence and social analytics tool. Untapped opportunities to succeed! Radarr is a powerful social intelligence tool that allows you to listen, monitor, track, and easily track online conversations. Our AI-powered solution aggregates all online conversations into a single dashboard that makes it easy to understand your audience. Radarr, a social and digital listening platform, helps brands gain actionable insights about their audience's interests and responses. It works in real time and is completely hassle-free. Radarr's command center brings together all your data points into one dashboard. Real-time visualizations of campaign performance and content are available to give you insight to make your life better.

It combines powerful analytics with extensive data sources and is easy to use. Mentionlytics is a Web and Social Media Monitoring Platform for any company size or individual. Monitor your brand, competitors and hashtags across multiple social media platforms. SIA, the A.I., also provides unique insights. Social Intelligence Advisor.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

Track online, social, and earned media in real-time for brand mentions and insights that drive more strategic communications. Monitor the Entire Media Ecosystem, From Print to Podcasts The Notified PR platform gives you real-time access to millions of online and print sources, blogs, and social media conversations. From editorial news articles to niche forums, our coverage spans 150+ countries and multiple languages. You can also monitor key podcasts and broadcast outlets for brand mentions and media exposure. Build Successful Searches, Every Time Build powerful Boolean queries that deliver the results you’re looking for, without being a Boolean expert! Easily configure searches exactly how you want, for every media type and language, and always find what you’re looking for. Rest assured that you will never miss a comment or conversation. Our deep historical archive gives you instant data as soon as you’ve set up a new search profile. Filter Your Results to Surface Actionable Insights We’ve made it easy to customize your search results with just a few clicks to quickly get to the information you need. Sort coverage by date, reach, or engagement, and quickly filter by media type or sentiment.

KPI6 is a Software as a Service Suite that brands and media agencies use to understand their customers, identify their needs, define segments of their audience, and develop marketing strategies. It analyzes a variety of user-generated content as well as unsolicited sources such social and web panels, open data, and online reviews to provide critical strategic insights that a company needs in order to drive innovation, opportunity evaluation, strategic planning, segmentation and creative development. Each person has unique characteristics that can benefit a brand or an industry. These traits can be a great asset to your company. Your leaders should spend their time on strategic planning and management and not on interpreting conversations or building user profiles. Your organization requires custom solutions that do the work and carry out the research.

A custom neural network is trained to triage the reported content. Social networks have relied on users for years to report abuse, hate speech and other online harms. Moderation teams receive all reports and review them individually. Many platforms receive thousands upon thousands of reports every day. Most of these reports can be closed without any action. Reports containing time-sensitive information, such as suicide threats, violence and child abuse, can be overlooked or not reviewed until it's too late. There are also legal implications. NetzDG, a German law that requires platforms to remove hate speech and illegal content within 24hrs or face fines up to 50 million Euros. Similar laws regarding reported content are being implemented in France, Australia and the UK. Two Hat's product Predictive Moderation for reported content allows platforms to train an AI model based on the consistent decisions of their moderation team.

You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.

With the help of AI technology, you can easily keep track of news mentions and social media posts in more than 100 languages. You can also respond in the customer's preferred tongue. To access feedback from a global audience, simply enter your brand name into the search bar. This will allow you to gain valuable insights and respond to people from all over the world in all languages. Twitter, Facebook and Reddit are just a few of the supported social media channels. All users can feel understood using AI-generated responses in their preferred languages, all from the click of one button. Businesses can now make it easier for employees to access their internal documents by using our semantic search and chatbot technology.

We search every corner of the internet for relevant mentions about any topic. Engage with your customers and key influencers in your niche to increase brand exposure and gain valuable insights about your market. Find out what your customers are interested in and create products that meet their needs. BrandMentions helps you find new customers and places to promote your products. You can protect your reputation in a highly competitive market by being aware of what and who is talking about you. You can monitor everything being said about you and your product on any channel that matters, whether it is social media or the web. BrandMentions keeps your up-to-date with everything that is happening in your market, and any other information related to your company. It sends you real-time alerts right to your inbox.

Customers are actively engaging with your brand by leaving glowing comments by day and voicing outlandish complaints at night. You need an experienced Mod to protect and represent your brand in text, image, or video content moderation. ModSquad is the best resource for social and user-generated media moderation across all platforms, languages and regions. Monitoring and engaging in conversations. Assuring audience safety and brand protection. Review chat-room, message boards, and comments content. Stakeholders should be notified of critical issues. Multi-platform strategies to moderate. Implementing behavior management software. Chat and safety toolset recommendations. Coppa compliance and best practices for child safety. Foreign-language/bilingual moderation. Scheduled with full hours and/or fifteen-minute scans. Available 24/7/365 All projects, big or small, are welcome.

ActiveFence is a leading Trust and Safety provider of online platforms. It protects over three billion users daily from malicious content and behavior. ActiveFence is trusted by Trust and Safety teams across the board to protect their users from online harms such as child abuse, disinformation and hate speech, fraud and terror. Our platform is equipped with a full range of capabilities, including AI-driven harmful content detection. ActiveFence protects online platforms in over 100 different languages. This allows people to interact and thrive online safely.

Greenifs AI is a cutting-edge tool that detects greenwashing on social media and ensures compliance with green marketing standards. It also helps you protect your brand's reputation, financial stability, and brand image. Checking that your marketing materials are in compliance with green marketing guidelines. Identifying potential greenwashing mistakes that could undermine the trustworthiness of your brand. Delivering targeted corrections for your marketing communications. Receive targeted corrections to optimize your content. Greenifs AI marketing assistant verifies that your company is in compliance with environmental laws. This prevents fines and disruptions caused by non-compliance. Greenifs AI eliminates "greenwashing", affirming companies' commitment to sustainability, enhancing brand reputation, and fostering customer trust.