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Description
Crisp is an innovative firm specializing in Social Media Safety and crisis monitoring. Their advanced technology is relied upon by some of the most prominent brands globally for the swift and accurate identification of critical issues and crises. Founded in 2005 by Adam Hildreth, an entrepreneur in online gaming and social media, Crisp was initially focused on safeguarding children and teenagers from online threats such as abuse, sexual exploitation, and cyberbullying within gaming and social platforms. As businesses began to leverage social media for customer engagement, Crisp expanded its services to assist brands in managing potential liabilities across their social media presence and the broader online environment. Catering to a diverse range of sectors, including luxury, media, pharmaceuticals, and FMCG, Crisp is trusted by global brands to protect over $4.5 trillion in market capitalizations. With continuous monitoring of social media and the internet, Crisp ensures that brands receive immediate notifications about emerging threats. Their comprehensive approach to safety and crisis management not only protects businesses but also enhances their reputation in a digital landscape fraught with challenges.
Description
Social Mention helps identify discussions about your brand or competitors in both news outlets and various social media platforms. This user-friendly tool serves as a social media search engine that compiles content generated by users from all over the web into one cohesive stream. It functions as a monitoring resource, enabling you to observe and quantify what individuals are expressing about your brand globally and in real-time. Integrated within BrandMentions, this comprehensive brand monitoring solution is tailored to track and actively participate in online dialogues as they happen. With Social Mention, you'll never overlook any comments or mentions related to your brand across social media channels, news articles, or other media. Stay informed about when and where your audience engages with you online. By utilizing this tool, you can gain valuable insights into customer interactions, assess the effectiveness of your social media strategies, and develop products that align closely with consumer needs. This ultimately strengthens your brand's presence and responsiveness in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Google Sheets
UserVitals
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crisp
Founded
2005
Country
United Kingdom
Website
www.crispthinking.com
Vendor Details
Company Name
BrandMentions
Founded
2015
Country
Romania
Website
brandmentions.com/socialmention/
Product Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking