Alternatives to Continuum B2B Returns

Distribution software developed by distribution experts and trusted and used by top HVAC, Electrical, Plumbing, and PVF distributors. There are always ways to improve supply chain management. Eclipse ERP software provides real-time data and insights that help you work smarter, from forecasting to fulfillment. It's easy to order large distribution jobs in electrical, HVAC, or plumbing with intuitive job management tools. You can monitor your inventory in real-time to optimize your business's lifeblood. Satisfy customers, increase profits, and reduce inventory. Eclipse has all of this. Warehouse efficiency is dependent on the quality of the warehouse's staff and the tools they use to do their job. Epicor Eclipse makes it easy to manage warehouse activities--including receiving, put-away, picking, inventory adjustments, cycle counts, and more.

Now Commerce is a web-based B2B eCommerce portal seamlessly integrated with QuickBooks. It empowers wholesalers, manufacturers, and distributors to efficiently manage orders from their wholesale customers through a single, intuitive dashboard. As orders are received, they are automatically synchronized with QuickBooks, eliminating the burden of manual order entry. Compatible with both QuickBooks Desktop and QuickBooks Online. Now Commerce offers flexible modules that can be used independently or combined to craft a tailored B2B eCommerce solution. B2B CUSTOMER PORTAL - Allow your wholesale customers to conveniently place orders online. SALES REP PORTAL - Let your sales representatives enter orders online for their designated accounts and deliver exceptional customer service from any location. SHIPMENTS MANAGER - Efficiently dispatch shipment requests from QuickBooks to your 3PL provider or in-house shipping software, while also recording confirmations of completed shipments.

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

Commerce Layer is a composable ecommerce platform with native multi-market capability and works with any frontend - websites, mobile apps, IoT devices, voice-activated assistants, and more. Brands and agencies can either build world-class composable stores from the ground up with our API and developer tools, or they can embed our multi-market checkout and cart capabilities onto their existing stores.

BizAutomation automates your ENTIRE business without any of the "Good, Better, Best", "Sell by the App", or "Teaser Pricing" shinanigans so prevelant with Big Tech software these days. If you like where this is going, take a look at our cloud business suite, the most comprehensive in the industry. It includes: Operations management, ERP, Order Management with Shipping & Fulfillment, Procurement, Accounting (no need for QuickBooks), Warehouse Management, Inventory Management, Ecommerce, MRP, and Workflow Automation, all wrapped up in a single cloud suite designed exclusively for growing small businesses. We're a transparent U.S. based family owned software company with old fashioned values that gets directly involved in our customer's success... Meaning we're a "customer" not "consultant partner" first advocate. If you're a wholesale distributor, retailer, have a shop flor where you assemble or manufacture, or are some combination of all these, you just might find that we're the perfect fit.

Hopted is a cloud-based solution that streamlines data management by syncing live data from various business applications into Google Sheets. It allows users to seamlessly track metrics, make bulk edits, and update apps directly from their sheets without the need for CSV files. Ideal for teams and businesses of all sizes, Hopted ensures that data is always accurate, up-to-date, and accessible. The platform also offers customizable features tailored to specific business needs, improving workflow efficiency and decision-making.

Zoey allows wholesale and B2B businesses to place orders online from any device, anytime, anywhere. A mobile app can be used to capture orders, create sales quotations and search for product/pricing information. Your buyers can place orders online through a self-service portal. Our seller features include quote generation, customer groups and access restrictions. We also offer quick order capabilities, multi-theme support and a mobile app. Self-service buyer tools include order status, account maintenance, reordering and order status. Zoey is made up of three components. Zoey Web provides a self-service ordering option to your customers, either via a public website or internal order portal. Zoey App allows salespeople the ability to sell online or in person. Zoey Admin is a web-based backend that allows you to create and manage orders, products, customers, and other information.

Introducing Kentro – a modern ERP solution crafted for the digital age of E-Commerce. Unlike traditional, cumbersome ERPs like NetSuite or SAP, Kentro offers an intuitive, powerful platform at a fraction of the cost. Manage everything from real-time inventory and multi-channel orders to supply-chain dynamics and accounting automation with ease. Kentro seamlessly connects with over 100 external tools and 5000+ zaps, eliminating disconnected processes and reducing manual work. Our suite includes a multi-purpose online store, drop-ship automation, product catalog management, and a rules engine for workflow automation. Plus, a dedicated vendor dashboard and robust API integration make Kentro the most efficient, user-friendly ERP for today's E-Commerce businesses.

Wholesalers in the United States Automate and optimize your inventory, ecommerce, quotes, shipping, and other operations from any computer or mobile device. What can ZANGERINE do for you? * Eliminate errors to save money Automation can reduce wasted time * Increase sales through more efficient ecommerce * Upgrade to real time data that improves decision-making * Increase security and accountability * Get a competitive edge with custom features ERP FEATURES * Purchasing * Inventory management * Barcode scanning * CRM * Sales quotes * Process payments * B2B ecommerce platform * Customer portals * Order management * Multi-warehouse, 3PL and Dropship fulfillment * Pick, pack, and ship labels * RMA Management * 58 Preset managerial accounting reports What makes ZANGERINE different? * Our software was specifically designed to solve the problems of Wholesalers * Our team will help you go live in just 5 sessions * We are the only ones who can guarantee successful implementation

Return Prime is the best returns app. It allows you to manage all of your returns, exchanges and refunds from one place. It allows customers to request a return or exchange on their own. This will help you reduce support queries and build trust. You can instantly send return labels to your customers via email and refund them via gift card, discount code or to their cards. The app has been rated 5 stars by the App Store and is trusted by thousands upon thousands of merchants around the world. Customer support is a key element of any app. This can be easily verified by our reviews. Take a look at our reviews and you will find that we can solve all your exchange and returns problems in no time. Live chat is available to receive instant answers and solutions.

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator with complete SEO schemas and Social Integration Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity Based on historical processing and delivery, the Delivery Estimate Algorithm Survey on Customer Satisfaction Score and Net Promoter Score Analytics & Statistics for data-driven decisions Branded Tracking Page to provide a premium self-service tracking experience Integrations Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup Shopify - Complete integration with Order Tracking and Returns BigCommerce - Integration from Zapier App Order Tracking Celigo - Netsuite – Full integration via Celigo

One-click exchange suggestions promote the idea of exchanges instead of refunds, leading to significant savings for customers, who typically save around 20% in their first year and receive a 10% guarantee. The in-person return process enhances customer satisfaction and contributes to increased lifetime value, while sustainable reverse logistics not only reduce costs but also align with consumer values. By utilizing returns software that intelligently recommends exchanges, retailers can retain more sales and offer customers the flexibility to return items through various convenient options—whether at over 700 Return Bars nationwide, in-store, or via mail. Moreover, by implementing bulk shipping and streamlined processing at strategically located bicoastal hubs, businesses can significantly reduce reverse logistics expenses. Many retailers find themselves overspending on conventional reverse logistics, yet by embracing in-person exchanges and bulk shipping, they can see an average savings of 20%. Research indicates that three-quarters of online shoppers consider returns the most frustrating aspect of their purchasing experience, and a staggering 87% are unlikely to return to a retailer after a difficult returns process. In stark contrast, customers of Happy Returns report that their most valuable patrons are those who engage in shopping, returning, and exchanging, showcasing the importance of a seamless returns process for customer loyalty and satisfaction. Ultimately, offering a positive returns experience transforms potential pain points into opportunities for lasting customer relationships.

Veeqo is a comprehensive inventory and shipping solution designed specifically for e-commerce businesses, enabling online retailers to provide their customers with the exceptional service they expect. By using Veeqo for shipping, businesses automatically benefit from the most competitive USPS rates available, with users enjoying Commercial Plus Pricing that can lead to savings of as much as 46%. This all-in-one platform allows complete oversight of your inventory, regardless of the number of sales channels or warehouses involved. You can efficiently ship orders in bulk from any sales channel, streamline repetitive shipping tasks, and monitor every shipment from a single dashboard. Veeqo stands out as the premier inventory and shipping platform tailored for both retailers and their customers. Additionally, the system enhances the returns process, ensuring a hassle-free experience that encourages customer loyalty. Manage each return effortlessly within Veeqo, from initiation to completion, by creating return requests, documenting reasons, updating stock levels, and processing refunds—all through one integrated platform that simplifies operations.

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Swap Commerce presents a robust, unified platform aimed at simplifying international ecommerce activities. It equips businesses with essential tools for managing shipping, inventory, returns, and adhering to global compliance standards. With the integration of AI-driven insights, Swap empowers companies to refine their cross-border logistics, decrease operational expenses, and improve overall customer satisfaction. The platform includes functionalities like tax calculations, versatile shipping choices, and live analytics, all of which allow businesses to expand globally while effectively navigating complexities and providing a smooth user experience. This holistic approach ensures that companies not only thrive in international markets but also maintain a competitive edge.

Introducing OrderCast, the innovative solution designed to help wholesalers enhance their operations and effortlessly oversee their B2B orders online. With a user-friendly front office, OrderCast delivers a tailored and streamlined B2B ecommerce experience, featuring capabilities like personalized catalogs, quick order placements, detailed order history, and robust search functionalities. This intuitive e-commerce platform is crafted to simplify the ordering journey for your customers. It also implements advanced pricing and discount structures that cater to each client, taking into account their purchase frequency and volume. Additionally, seamless integration with ERP systems guarantees up-to-date inventory tracking and precise order management. Our proprietary search technology offers a powerful, customizable experience, ensuring customers can swiftly locate the products they seek. Furthermore, OrderCast’s back office equips businesses with a comprehensive set of tools to effectively oversee their B2B operations. It allows users to monitor and manage orders and stock levels across various sales channels and storage facilities from a single, unified platform, ultimately driving efficiency and growth in your business.

Transform returns from a liability into an asset by rapidly restocking inventory. Prioritize high-return items to enhance customer service and gain insights into fraud and quality issues. With seamless integration, you can begin collaborating with Two Boxes immediately upon signing. Experience a return processing speed that is twice as fast as before. Streamline and digitize your brand’s standard operating procedures (SOPs) to reduce training time and boost visibility into performance metrics. Ensure that you capture 100% of the necessary data to drive revenue growth and operational efficiency while accurately billing for value-added services. Two Boxes not only digitizes your SOPs but also integrates with your logistics or warehouse teams and provides training on our return processing platform. Benefit from real-time visibility into return performance and enhance your return management capabilities. Equip your warehouse staff with Two Boxes software in just a single day, empowering them to efficiently handle returns for all your brands, ensuring a smoother operational flow. By doing so, you can maximize both efficiency and customer satisfaction.

Order management and invoice management. NetSymm Order Express allows your customers to place secure orders 24X7. Get started selling online. NetSymm Order Express eliminates mistakes, automates sales orders and sends order updates. You can choose from a variety of suppliers and view their product catalogs and pricing. Customers can place orders 24x7 via phone, tablet, or desktop. Your ERP system automatically processes orders once they are received and checked. View trending categories and products in charts. A list of the most recent messages and POs is also available. Multiple reports show buyer list, POs as well as products and invoices. You can configure dashboards and reports. Customers can easily modify quantities, products, and reorder orders from the past. This increases sales. You can send real-time status updates, such as created, invoiced and shipped, along with shipment tracking information.

PointNXT is a cloud-based Software as a Service (SaaS) platform designed to offer a comprehensive solution for retailers operating across multiple channels. This platform empowers eCommerce sellers to oversee their entire business operations from one centralized system, which simplifies workflows and improves the overall customer journey. It includes a variety of features such as inventory control, order processing, and analytics, along with seamless integration options for widely used e-commerce sites and marketplaces. The intuitive design and sophisticated automation tools of PointNXT enable retailers to boost productivity and foster growth while ensuring a frictionless shopping experience for customers across various platforms. Moreover, the platform provides a range of essential features tailored for sellers looking to optimize their operations. Some of the standout offerings for sellers include: 1. Comprehensive Inventory Management 2. Seamless Shipping API Integration 3. Dedicated ONDC Seller Application 4. Complimentary Processing for the First 1000 Orders 5. WhatsApp Shopping Bot for Client Engagement 6. Efficient Multi-Channel Retail Management 7. On-Demand E-Commerce Performance Reporting 8. Streamlined Returns Management With these features, PointNXT not only addresses the needs of modern retailers but also enhances the overall shopping experience for consumers.

Shopify Returns, done right. Redesign your store's post-purchase workflow using Shopify Returns. We are proud to partner with Shopify's most innovative brands. Shoppers can return their items with no hassle. You'll also benefit from time-saving automation and advanced analytics for your operations and customer success teams. Your shoppers will be able to return their items with ease and consistency, allowing them to retain customers. Our solution integrates with your existing policies and workflows to give you full control, visibility, and time-saving automation over your returns process. You can use the insights from returns data to improve marketing and products, and ultimately increase customer lifetime value.

QuickBooks Commerce (formerly TradeGecko), is a powerful inventory and order management program, designed for multichannel brands as well as wholesalers. It automates omnichannel operations, increasing efficiency and profitability. Customers can set up customized price lists and catalogs, place wholesale orders and receive payment quicker using QuickBooks Commerce Payments. Integrations with Shopify and WooCommerce are seamless. Customers can automate repetitive, time-consuming workflows. This allows them to take control over complex processes and optimize order management workflows, shipping and logistics with supply chains automation. Other features include demand forecasting, intelligence, and a mobile application for iPhone and iPad. Sell. Ship. Grow. QuickBooks Commerce allows you to manage your wholesale and multi-channel business from one place.

EasyEcom is an omnichannel inventory management and reconciliation solution for eCommerce businesses. EasyEcom is a digital platform that helps brands accelerate their digital growth. It offers end-to-end inventory management, warehousing, reconciliation and order management for B2B eCommerce. EasyEcom Offers the Following Value Add-On EasyEcom: Omnichannel Order Processing & Centralized Inventory Management. Inventory Procurement via purchase order management and SKU Management. Modern warehouse management system that allows for order routing, inventory splitting, and inventory distribution across multiple warehouse locations. Advanced shipping rules are also available. Track and prevent unpaid orders, extra shipping costs, and wrong deductions with automated & accurate payment reconciliation. Automated accounting with automatic synchronization with ERP/Tax. Advanced reporting and analytics about customers and their buying habits to identify growth opportunities

Increase conversion with the 'customer date guarantee' Presell ability creates excitement. Real-time visibility and prompt delivery will exceed your expectations. You will also gain recurring customers which will increase your bottom line. All this and intelligent inventory management software. Get an inventory and order management solution that is specifically designed for fashion brands with high SKUs. This software can be used to forecast how much you will need to produce, as well as manage returns and re-fulfillment. All the rest. You can increase your conversion rate by offering the options and experience your customers want. With a promised delivery date, their package will arrive before they order. Always ship from the most efficient warehouse.

An All-Encompassing Returns Solution Tailored for Retailers and Brands. Simple for consumers. Advantageous for retailers. Beneficial for the environment. From the moment a customer initiates a return to the subsequent warehouse handling and resale, we provide a robust solution for retailers and brands aiming to enhance results at every stage of the returns journey. Enhance customer loyalty and decrease churn rates through a customizable and fully personalized online Returns Experience. Cut down on expenses by optimizing returns processing and routing with insights from data-driven Returns Management. Furthermore, maximize the potential of returned merchandise and lessen environmental effects by directing items to their most effective channels through top-tier ReCommerce strategies. Our comprehensive approach empowers retailers to not only streamline their operations but also contribute positively to sustainability efforts.

Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.

An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.

Hafback is a software that manages consumer returns and a marketplace for returns that is specifically designed for ecommerce merchants. This allows you to accept consumer-initiated returns and instantly list them on our marketplace. You can also facilitate peer-to-peer shipping from the marketplace buyer and the returner. This eliminates the need to ship ecommerce returns directly to your warehouse, reducing the environmental and cost impact.

Experience a comprehensive distribution management system that caters to both single and multi-location needs. By utilizing our Ordering and Collection mobile app, you can significantly reduce your order processing and delivery expenses, enabling salespeople to secure more orders with quicker and more precise entry. Achieve greater profit margins by implementing varied pricing tiers and discounts tailored to individual customers, customer groups, and product categories, while effortlessly handling multi-format and multi-company invoicing. Maintain effective oversight of credit limits and payment terms, gaining complete transparency through advanced outstanding and collection reports housed within our cutting-edge financial accounting module. Strengthen customer relationships and boost profitability using distribution management software that offers a range of diverse promotions and schemes tailored to products, categories, customer types, and even selective batches or lots. Gain total control over your inventory, allowing you to track sales and remaining stock levels efficiently while also knowing the optimal timing for purchases via our Automatic Reorder software, ensuring you never miss a sale opportunity. This system not only streamlines operations but also empowers your business with strategic insights for smarter decision-making.

ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.

One system can reduce stress and costs while increasing revenue and productivity. Zupply allows users to transact transparently in real time with an all-in-one inventory, ordering, payment, and order management system. Zupply is the solution foodservice operators need to remain competitive and agile in the future. Zupply automates your admin tasks so that you can concentrate on scaling your business. Created by wholesalers, for wholesalers. Zupply helps you bridge digital gaps as your customers' needs change. Zupply's all in one system will help you increase efficiency. Access your customizable shoppable pantry with live pricing from multiple suppliers and automated notifications. We will take care of all the admin so you can concentrate on providing high-quality food experiences. You have 24/7 visibility into product availability, pricing, and delivery status so you can keep track.

Automate all your accounting, inventory and shipping. Are you ready to optimize your operations and maximize profits? Give Webgility an opportunity today. Stop doing busywork. Get back to work. Automate accounting and operations to support multi-channel commerce. Automate the posting, tracking, and synchronization of all orders, expenses and shipping costs directly into QuickBooks Online and QuickBooks Enterprise. Each order can be recorded individually or grouped by week, month, or settlement period using journal entries.

Salesforce customers have smarter optimization options with 100% Native and 100% Lightning managed packages that are easy to implement and use right out of the box. We connect with our customers to make intelligent software & process decisions that optimize revenue growth. Open communication builds strong relationships. This is where we start and continue to build. You can connect to existing solutions using a pre-built connector. Simply add your login credentials, and you're connected. With a single click, you can pro-rate and co-terms. You can also collaborate with your team to sell future renewals. Pricing and profitability, excellent user experience, quick, accurate, and simple. Salesforce allows you to accept payment from any location in the world.

We simplify your operations by consolidating your sales channels and enhancing your fulfillment and shipping processes, enabling you to concentrate on growth that can scale. By integrating your sales platforms into one user-friendly interface, you can efficiently manage your sales activities. You can send your inventory to any selected warehouse, strategically placing it near your customers to cut down on delivery distances and lower shipping expenses. Orders are processed, picked, packed, and dispatched in accordance with your specified protocols and the most economical shipping options available. Your customers will benefit from the ability to track their orders throughout the entire process, from placement to final delivery. Access to real-time data in one centralized location allows for effective inventory management. We enhance the supply chain by providing greater transparency throughout the product's journey. Regardless of whether you require technology for inventory, order, or warehouse management, Verte is committed to collaborating with your business to ensure an effortless customer experience, leveraging cutting-edge technology and an exceptional supply chain network. With our support, you can elevate your operations to new heights while maintaining a focus on customer satisfaction.

High-quality returns are offered by the fastest-growing merchants. Returnista is a returns management platform that will help you maximize your returns process. E-commerce is changing. Companies that win ensure a positive customer experience at all touch points of the customer journey. Companies that don't do this are behind. Real-time information about all your returns across Europe. You can see where a return is located at any given moment. Customers will appreciate the ability to communicate with them in real-time. This will reduce customer queries. You can reduce the number returns from your web shop by encouraging exchanges during the return process. This will result in higher turnover and more loyal customers. You can get insight into the customer's return behavior by collecting data. This data, down to the SKU level, can help you optimize your offering.

RetJet offers an automated solution for managing returns and complaints in online stores, designed to save time and enhance efficiency. The platform allows customers to easily fill out return forms, while store staff can manage these returns seamlessly through the platform’s powerful tools. By digitalizing the return process, RetJet eliminates the use of paper forms, streamlining the workflow and providing valuable insights through detailed return reports. This automation not only reduces manual labor but also builds customer trust by ensuring a fast, straightforward returns experience. The platform helps businesses improve customer satisfaction while freeing up resources to focus on other important aspects of their operations.

Brands rely on ReturnBear to enhance every aspect of their international ecommerce returns, transforming pixels into parcels. By offering a localized return experience, businesses can decrease logistics expenses while improving customer satisfaction. High cross-border shipping fees can significantly affect your bottom line. Additionally, return fraud can diminish profitability, and ineffective return procedures can delay inventory turnover, hindering future sales opportunities. Customers increasingly prefer more affordable and convenient return methods, and lengthy refund processing times can lead to dissatisfaction and loss of loyalty. Prioritizing customer experience is essential for expanding your brand's reach. Our innovative software operates within local networks of drop-off points and hubs, allowing you to verify returns seamlessly for hassle-free refunds. This also enables you to recover inventory quickly, ensuring it reaches the next local customer promptly. By consolidating returned products locally, you can further cut down on shipping costs. We empower you to engage customers effectively through package-free, label-free drop-off and mail-in solutions, facilitating rapid refunds, exchanges, and store credit without the delays associated with international shipping. Ultimately, ReturnBear is dedicated to streamlining the return process, making it more efficient for both brands and their customers.

RMAportal, a leading cloud-based Returns Management Software, allows you to implement your own ready-made and ready-to-use RMA Processing System. Our Returns Management Software is the missing link in your reverse-logistics for your online sales, whether they are from your branded ecommerce store or other online sales such as eBay, Facebook Marketplace etc., or even those from your offline channels. Vendors receive a great benefit from our system: their customers appreciate that they have a 24x7 access to a world-class interface for tracking repairs. A better "brand" and a more reliable image also help our clients to attract new loyal customers. Join the many companies who have already benefited from our RMA and Repair-tracking solution.

All-in-one shipping platform designed for e-commerce. We help +15,000 ecommerce businesses save time and effort on the most frustrating part of their business: shipping. Get connected to your favorite carriers and ship internationally. Get flexible. Offer shipping options from the best carriers around the world to sell more. You can ship faster. Create a custom workflow that allows you to pick, pack and print shipping labels quickly. Your brand. Your customers will be delighted by fully branded tracking pages and emails. Take control of returns. You can manage the customer experience by having complete control over the return process. We work with the big boys. Your business is unique. We have built relationships and integrations with the top e-commerce platforms around the world and shipping carriers so that you can create the perfect combination for you store. You're in good company. Sendcloud is used by e-commerce businesses of all sizes to automate their shipping processes to scale and go global.

Simplify return management with Returbo! Customers can effortlessly self-register returns, exchanges, and complaints in just a few clicks using the digital return form. A return shipping slip is sent directly to their email or SMS with a QR code—no printing required. Embed the form into your website and tailor the return reasons and post-purchase workflow to match your business needs. Automate the entire process, so you only need to approve or reject returns while everything else runs seamlessly in the background.

Our platform for agile reverse logistics execution and analytics enhances customer satisfaction, increases productivity, and improves operational efficiency while reducing costs. It is a nimble, data-centric solution that utilizes machine learning to facilitate real-time automated decisions, ensuring the best outcomes and maximizing recovery rates. Powered by predictive analytics and responsive supply and demand indicators, our ecommerce solution allows for flexible and impartial channel selection, whether B2B or B2C, to optimize recovery. By comprehensively evaluating product characteristics, workforce and vendor return policies, market trends, and sales forecasts, our platform efficiently directs products to the most appropriate secondary channel. It is important to note that not all reverse logistics challenges are alike, which is why our system offers the adaptability required to address your unique issues and achieve shared goals effectively. This tailored approach ensures that we can meet the diverse needs of our clients and navigate the complexities of reverse logistics efficiently.

MarketTime enables B2B wholesalers, sales rep agencies, and retailers to effortlessly merge their physical and digital commerce efforts. With a legacy of over 36 years supporting global sellers and buyers, we are dedicated to enhancing your business growth. Whether at a tradeshow or in the field, you can swiftly write orders on any iPad, iPhone, or Android device using the MarketTime wholesale order writing app, complete with barcode scanning and comprehensive access to your customer and product information. Additionally, MarketTime provides an easy-to-navigate and highly configurable website that empowers your company to create a wholesale e-commerce shopping experience. This allows you to establish a personalized "private marketplace" for authorized retailers that reflects your brand's unique identity. With MarketTime, you are not just selling; you are building lasting relationships that drive sustained success.

Enhance revenue from returns by creating a seamless customer experience that guides the right choices for every return scenario. Blue Yonder's self-service returns initiation system allows customers to easily start returns online, no matter their location. With Blue Yonder’s Returns Orchestration, businesses gain access to essential data and tools that facilitate automated, intelligent decision-making regarding returns. Additionally, Blue Yonder’s Returns Processing solution equips you to manage returns swiftly and effectively within warehouses and retail locations. By offering a straightforward returns process, you can ensure a more personalized experience for customers, complemented by prompt communications and quicker refunds. Implement automated rules to optimize the management and routing of returns, ultimately minimizing costs while promoting sustainability. Moreover, by gathering and analyzing data throughout the returns journey, businesses can uncover valuable insights into customer behavior and the reasons behind returns, leading to better-informed strategic decisions. This comprehensive approach not only improves efficiency but also fosters customer loyalty and trust.

WizCommerce is a powerful AI-driven platform built to transform B2B sales operations for wholesalers, distributors, and manufacturers. It streamlines the sales process from start to finish, enabling businesses to achieve greater efficiency and productivity. With WizOrder, sales representatives can quickly and accurately record orders, whether online, offline, or during trade shows. WizShop equips businesses with custom-branded eCommerce portals, allowing customers to place bulk orders, set up repeat purchases, and enjoy flexible payment options. WizAI leverages artificial intelligence to suggest upsell opportunities and recommend substitutes for unavailable products. The integrated CRM simplifies customer relationship management, while detailed reporting tools provide actionable insights into sales, team performance, and customer behavior.

Streamline order entry expenses by implementing a B2B e-commerce web portal that replaces traditional paper and phone orders. Cut down catalog distribution costs by utilizing a B2B e-commerce platform to effectively share marketing materials. Prevent pricing attribution mistakes by using a B2B e-commerce web portal that mirrors price policies established in your ERP system. Boost sales for both resellers and customers through a fully customizable B2B online store. Our B2B e-commerce solution represents the third generation of e-commerce, featuring a notarization system for all order transactions on the Commercio network blockchain. Enhance cash flow by integrating a B2B e-commerce web portal that supports credit card transactions. Improve marketing effectiveness with a B2B e-commerce platform that elevates your brand's professionalism. Optimize warehouse management by deploying a B2B e-commerce web portal that reflects your ERP's stock levels. Zotsell was established in 2010, marking a significant milestone in the evolution of e-commerce solutions. This innovative approach not only modernizes business transactions but also fosters a more efficient supply chain.

Brandwise equips you with the necessary tools to perform online sales as efficiently as you would in a traditional retail setting. The Brandwise platform features cutting-edge technology that delivers robust Sales Enablement resources for Agencies, Suppliers, Salespeople, Associations, and Retailers. Designed to improve the wholesale ordering experience, our platform supplies Sales Reps, Sales Management, and Retailers with engaging digital presentations, effective order capture, secure order management, automated delivery of orders, and insightful reporting and analytics. We are excited to announce the launch of Brandwise Passport! This innovative tool streamlines communication and facilitates the sharing of product information between Agency and Supplier administrators within the Brandwise Ecosystem. If you manage product files for your organization, we encourage you to register for your Brandwise Passport and begin connecting with your Business Connections to effortlessly exchange product data. By doing so, you can enhance your operational efficiency and foster stronger partnerships in your industry.