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Description
The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.
Description
EasyEcom serves as a comprehensive operating system tailored for contemporary commerce, specifically designed for large enterprises, high-volume brands, retailers, and third-party logistics providers. By consolidating orders, inventory management, warehouse operations, and financial reconciliation into a single platform, it enables businesses to effectively sell through various channels, including marketplaces, direct-to-consumer (D2C), retail, and B2B. The platform currently supports over 1,800 brands and 3PLs across 12 countries while offering more than 455 integrations.
The functionality of EasyEcom is driven by four core products. EasyOMS streamlines order management by directing orders to appropriate warehouses and ensuring inventory levels are accurately maintained. EasyWMS facilitates the processes of picking, packing, and inventory movement through scanning technology. EasyReco focuses on reconciling financial transactions, including payments, returns, and marketplace deductions, to retrieve lost revenue. Lastly, EasyVMS connects packing and return documentation to specific orders, aiding in dispute resolution.
Collectively, these products facilitate a seamless journey from the initial order placement through to fulfillment, reconciliation, and the resolution of any disputes, all within an integrated system designed for efficiency and effectiveness. This comprehensive approach ultimately empowers businesses to enhance their operational workflows and improve customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Acumatica Cloud ERP
Yes
Amazon
No
EasyPost
Yes
Etsy
No
FedEx Ship Manager
No
Flipkart
No
Magento
No
MyGlue
Yes
Oracle Fusion Cloud ERP
Yes
PayPal
No
Integrations
Acumatica Cloud ERP
No
Amazon
Yes
EasyPost
No
Etsy
Yes
FedEx Ship Manager
Yes
Flipkart
Yes
Magento
Yes
MyGlue
No
Oracle Fusion Cloud ERP
No
PayPal
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.59$ per order
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Continuum
Country
United States
Website
www.gocontinuum.ai
Vendor Details
Company Name
EasyEcom
Founded
2014
Country
India
Website
easyecom.io
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Inventory Control
Allocation
Yes
Barcoding
No
Cost Tracking
No
Forecasting
Yes
Item Management
Yes
Order Management
Yes
Procurement Management
Yes
Reorder Management
Yes
SKU / UPC Codes
Yes
Serial Number Tracking
Yes
Supplier Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
No
Forecasting
Yes
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
No
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
Yes
Channel Management
Yes
Demand Planning
Yes
Inventory Management
Yes
Location Control
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
No
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
