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Average Ratings 9 Ratings

Total
ease
features
design
support

Description

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

Description

WizCommerce is an AI commerce platform designed to modernize wholesale sales and operations. It is built for wholesale businesses that manage complex sales workflows, large catalogs, rep-assisted selling, and long-term customer relationships—areas where traditional ecommerce platforms and legacy systems often struggle. Many wholesalers continue to operate using a combination of legacy software, spreadsheets, email-based order intake, and manual data entry. WizCommerce addresses these challenges by offering a flexible platform that aligns with how wholesale businesses sell today, reducing operational friction without requiring teams to overhaul their core processes. The platform is structured around four core products: a Sales Rep App that supports assisted order-taking and quoting, a B2B e-commerce platform built for wholesale-native buying experiences, an AI-powered catalog and product imagery tool that produces studio-quality visuals without photoshoots, and an embedded B2B payments solution that integrates directly into wholesale sales workflows. In addition, WizCommerce includes AI Co-Workers that automate repetitive tasks such as order intake from emails and PDFs, quote creation, data cleanup, and follow-ups. These AI-driven workflows are designed to improve efficiency, reduce manual effort, and help teams scale operations without adding unnecessary complexity or headcount.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP
BigCommerce
EasyPost
Flexprice
Microsoft 365
MyGlue
Oracle Fusion Cloud ERP
QuickBooks Accountants
QuickBooks Cash
QuickBooks Commerce
QuickBooks Desktop Pro
QuickBooks Enterprise
QuickBooks Live Bookkeeping
SAGE
SAP ERP
SOS Inventory
Sage X3
Shopify
Zoho Books
Zoho CRM

Integrations

Acumatica Cloud ERP
BigCommerce
EasyPost
Flexprice
Microsoft 365
MyGlue
Oracle Fusion Cloud ERP
QuickBooks Accountants
QuickBooks Cash
QuickBooks Commerce
QuickBooks Desktop Pro
QuickBooks Enterprise
QuickBooks Live Bookkeeping
SAGE
SAP ERP
SOS Inventory
Sage X3
Shopify
Zoho Books
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$250
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Continuum

Country

United States

Website

www.gocontinuum.ai

Vendor Details

Company Name

WizCommerce

Founded

2019

Country

United States

Website

www.wizcommerce.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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