ClickUp Reviews

Summary: I wanted to like this, but I honestly just hated it. It's cumbersome doing anything in this, when other similar apps out there are very straight-forward and it tries to hold the users hands to such a degree that it feels annoying doing anything. I gave this a try to see if it might be a better option for my needs, but I certainly won't be switching to this over what I'm already using.

Positive: It has a nice looking interface, I'll give it that. You can view tasks by calendar, list, or board. There's an option to set goals, which is nice. As with any software like this, you can assign tasks to specific people and set deadlines for them. There's also an option to keep certain things private and you do get to pick a color theme.

Negative: Please, stop holding the user's hand! Setting up anything in the app takes forever. I don't need everything to be a tutorial. It's a task managing app. I know how to use it! I don't mind some tutorial aspects when using an app, but this one really overdoes it. Likewise, setting up anything in general is very time consuming because each part of the process is a separate aspect instead of all on the screen at once. It's feels more like I'm taking a survey than setting up anything. I also cannot get the templates to work at all.

Summary: The use of the platform has been great but the customer service element from our account manager has been seriously lacking.

Positive: The platform is really user-friendly and the support function is usually really responsive and helpful. Like how things are always being improved.

Negative: Our account manager has frequently changed and finding out who we need to go to for a billing query has been quite difficult.

Summary: All in all, I believe ClickUp is an excellent project management and collaboration tool that is great for teams of any size. Its simple and user-friendly interface, powerful customization features, and third-party integration make it a great choice for users looking for a comprehensive collaboration platform. Despite its few shortcomings, ClickUp is an excellent choice for teams looking to increase their efficiency and productivity.

Positive: I've been using ClickUp for a few months now, and I've been absolutely amazed by its power and simplicity. The platform offers a great user interface that's incredibly easy to use, making it a great tool for teams of any size. I was also impressed by the fact that ClickUp offers a variety of customization options, allowing me to customize my experience to suit my needs. Finally, the platform's integration with third-party applications allows me to further streamline my workflow and collaborate more effectively with my team.

Negative: Although I'm mostly happy with ClickUp, there are a few things that I'm not too pleased with. For one, the platform can be a bit overwhelming for new users. Its customization options can be too complex for those who aren't tech-savvy, while its integration with third-party apps can be a bit unstable, leading to disruptions in the workflow of some users. Additionally, the platform’s layout can be confusing, making it difficult to navigate and find specific tasks or projects.

Summary: ClickUp is a great software that has so many benefits and even though it has a vastly large learning curve, it still remains as a great beneficial tool that has so many advantages and features that can be used to significantly improve the organization of your team. For us, as a business, it has greatly improved so many aspects of our business, but the main one I would say is that it has greatly improved the way we do work as a team overall, the creation of projects and the completion of these become less complicated and more easy to work with and finish, it is relatively easy to become a capable team that can do anything. With ClickUp, it is possible to have so much organization and complete all tasks in time and even earlier than expected, have total control over what needs to be done and what is being done, and have monitoring of the rest of the team and their assigned tasks, it has revolutionized and completely changed the way we structure our projects in order to set up a map of proper goals that adjust to our entire mission as a business and help us achieve even bigger goals as time goes by. It is not only an effective software, but it also has saved us so much money because it is affordable and it allowed us to get rid of so much paperwork that we used to do, when we had to spend our budget in physical stuff to complete all our lists, checklists, schedules, and more, it is possible to do this online with ClickUp, and even have more possibilities to edit and change up many things if a better idea comes up that benefits the project in a major way. It is also great to be integrated with other major softwares and we have been able to customize our workflow based on these integrations, as they allow us to become more proactive and become a better version of our team, with so much more organization, time, creativity, and abilities to work in projects together with the help of an amazing software that gives us the right tools to complete and reach every milestone in the time frames that we set for every one of them easily.

Positive: ClickUp is a very modern and reliable software. It is a very organized software that helps with the monitoring and revision of every task and project that is being worked on in the company. I like how easy it is to have a complete view of everything that needs to be completed during the day, week, or month, it is a tool that has a very neat and clean dashboard that allows me to be constantly organized and up to date with everything, without risking missing any tasks or important dates. For the different tasks that are created every single day, ClickUp gives me the opportunity to create distinctions between all tasks to help figure out a structure that allows me to finish my work day successfully and completing every task, it allows me to have folders, lists, and spaces that help sort out a lot of relevant information that help have more control over them and have a very innovative view that helps map out different future projects.
With ClickUp's tool, it is possible to customize tasks and provide a different outlook to every project thanks to this customization, I am able to set different tasks that adjust to many types of data, it is overall a helpful tool that helps customize every project the way that it is most suitable to get the best results. Additionally, I like the fact that it is a software that helps with the automation of so many tasks, such as automating triggers and actions for many tasks and customizing the triggers to act the way we want them to and complete the tasks in the way that we want to, all of this is possible thanks to the fact that ClickUp's system has so many pre-built automations that help get an idea of how they can work and what they can do, it offers so many templates that one can work with and choose from, this helps open the mind to creativity and not get stuck in one single template, it has so many templates that are very creative and innovative, as well as modern, that are used for many different aspects of the business and help structure all the projects in a cool way and they are viewed in the dashboard in such an organized way without anything crowding the view or occupying too much space, it feels very modern. Lastly, I think that what I like the most about ClickUp is the fact that it allows the collaboration with third party applications and it allows me to share different documents inside and out of the application with no difficulties, getting rid of having to create and send out emails during the day when I can just share them in the application with the integrations that it provides, it is the best way to collaborate on projects continuously and getting all the tasks completed with the team members and it allows me to save so much time and have better communication with the rest of our team.

Negative: What I don't like about ClickUp is the fact that even though it offers so many incredible tools and has the capacity to hold so much data without looking too crowded, it comes with the disadvantage that it takes too long to learn all the aspects and different features of it, the implementation and deployment of the application took too long and we were all confused by it initially because of the same thing that is good at, which is providing a space with so much tools. It is not a good thing that it does not provide enough support for it to be fairly easy to start using, it does not have enough guides either and it would be great if they could improve their support system and tutorials in order to be more comfortable while using it and start working right away with any project without feeling too confused or without feeling that there is a never ending learning curve with this software, this way it is possible to do all the tasks and projects without wasting too much time trying to learn how the platform works and how every feature works. Another thing that I don't like is the way that I have encountered too many bugs while using the software, usually it is okay if it is a couple of bugs that appear from time to time because I would not consider it as relevant, since it is not as often and it can be overlooked without any complications and it is fixed with just reloading the page, but sometimes it happens continuously when there is a new update and the new changes don't load properly, it is a bit annoying when this happens and they need to fix this because it happens too often and it doesn't leave a good look on the platform in general.

Summary: ClickUp is a platform that is very worthwhile, I recommend it mainly for medium or large companies, although it would really be good for a small company to use the company, since this would help it to optimize the guarantee of each of its projects. I consider that this platform has provided me with a fairly good experience, during the last years that we have been using it, it has demonstrated the ability to manage long-term projects. I have loved the working mechanism of this platform, we have been able to manage up to more than five projects simultaneously in our company, since we have various areas within our real estate company, have this platform implemented and that allows us to manage projects simultaneously It has been quite a positive impact, since in this marketing sector you can develop various projects while our finance sector is also developing company projects. I was really delighted with the general experience of this platform, despite being a bit difficult to use and to adapt for the first time to the necessary functionalities and tools, I consider it to be a platform with a lot of potential, it offers functions to be constantly monitoring each of the activities also allows you to program and assign activities to groups of specific people.

Positive: ClickUp is an excellent system for managing projects and managing tasks or activities within a company, with the help of this platform to develop a correct administration of each of the activities that you plan for a specific work team or for a company In general, in addition, you will have a correct administration of all types of projects, managing their budget and managing the amount of materials that will be used to develop those projects. Next, I will mention the positive things that this platform has.

1.- Currently, this platform has several work plans, there are several payment plans but there is also a free plan within this platform, it is important to highlight that I liked the free plan a lot, since when I started using it I I realized that it offered very good functionalities, in addition, it allowed me to manage a large number of projects and tasks without any limits, the free version is very complete and I highly recommend it. We currently use a paid version within the company to have access to many more features of the platform, such as budget management and many other functions, however, it is important to highlight and make it clear that the free version is very beneficial. and it brings a lot of useful functions for new users.

2.- Another of the things that I like within this platform is the main panel and the way in which it shows me the flow of activity that exists within my work team, just by accessing the tab of a work team. specific work, you will be able to see in the main panel the progress they are having as a percentage in each of the planned activities, for example, if you have planned 10 activities for a specific team and they have already completed a part of them, that percentage of activities completed will be reflected in the main panel of the platform. This main panel helps a lot to understand the progress they are having in the preparation of the activities, in addition, within this panel you can see each of the participants for each scheduled activity.

3.- I also love the CRM function that is implemented within this platform. This function helps me a lot, since it allows me to register each of the contacts or potential clients and also allows me to register the amount of negotiation that the company is having with that client. In addition, I am in the CRM, it allows me to modify the priority of each one of the negotiations or invoices to be paid, I can also know the status of each one of the invoices and the amount that has to be avoided to the client, that they know the CRM is very complete, and allows me to have a correct administration of the pending accounts payable by each one of the clients.

4.- The fourth thing that I loved about this platform is the communication service that is implemented within it, this service allows you to transfer all kinds of documents and important information in relation to the project that is being developed, in addition, this section allows you to send and receive messages immediately, for which the employees and participants of a specific activity to develop this activity while communicating within the platform, share ideas and new solutions to complete all scheduled activities in less time. The communication system maintains the interaction between all our employees, which is why it is a very important and very essential function within this platform.

5.- The fifth thing that I love about this platform is the real-time monitoring, every time you have assigned an activity to a specific person or a group of employees, you will be able to monitor very closely the base that you are having in the development of this activity. You will be able to know what changes have been made in that activity during the last minutes, hours, in addition, you will be able to know what documents or what information is being used to manage that project. You will be able to visualize the control of expenses and budget of each project, everything will be visualized in real time, life in real time helps me to stay informed about the latest changes that have taken place within a specific project.

Negative: ClickUp has become a very essential platform for the operation and development of new projects in our company, however, despite the fact that the vast majority of functions provided by this platform are positive, we have also seen several negative things about it. Next, I will mention the negative things that this platform has.

1.- The main negative thing about this platform is customer service, on several occasions I have had various doubts about some specific problems or complicated configurations within the project area, however, the support team has taken more than 48 hours in correctly attending the tickets sent. I consider that the support team should be much more optimal, currently it is not optimal because the response period of each of the cases that we have sent, take up to more than 48 hours to be attended. This platform has a lot of potential, the vast majority of functions help you to develop a successful project, in addition, they allow you to strengthen collaboration between work teams, providing a panela they cannot interact with me and solve an activity in a few minutes, however, it is It is very necessary that they improve the support team so that we have a team that is capable of helping new users and solving any type of doubt.

2.- The second negative thing that this platform has is how complex it is to tie yourself to each of the personalities. As I mentioned before, this platform has a lot of features that help you manage and plan all kinds of activities, however, the process of adapting to these features can be a bit complex for new users, the platform in general is a bit difficult. to handle, you have to be very careful when using any specific point, since being cautious within this platform will help you develop optimal projects. I think the overall platform should have a much more user-friendly interface, also the features should be a bit easier to use as they are currently quite professional features and not easy for new users to use.

Summary: Very good and useful tool but some support in using it might also come in handy to make sure you use it in the most efficient way.

Positive: ClickUp has helped us to improve our team functioning and keep track of our project follow-up.
When looking at some basic tutorials it's easy to use

Negative: - you can easily get lost in the different levels if you don't think very well about a structure before getting started
- if you use it very actively (but maybe not the most efficiently) you can sometimes lose track of all your to-do's if you don't think about a good way for yourself (which can be different for every person)
- we have a paying option but are still limited for some basic options in my opinion (e.g. more than one automation, timeline view)

Summary: ClickUp is a great tool for managing tickets and keeping track of who needs to do what when. I love the options it provides, and I'm glad that my company is paying for a subscription now because the limitations are invisible and many. I really love using ClickUp, and I'd love for it to get more popular!

Positive: There are lots of nice features, views, and ways to handle information. ClickUp is generally very flexible and lets you keep track of a lot of things in a variety of different ways. You can use multiple lists and manage items from one list in others. The flexibility of custom statuses is nice, and the ability to assign items to multiple people is very nice. I also like that you can connect GitHub/GitLab and your commit message will appear in the ticket if you add the ClickUp id to the commit!
Also, the free capabilities are very nice!

Negative: Pages don't always refresh in real time to reflect changes made, managing multiple lists can get tricky and annoying if you forget to think of items "physically". One item lives in one list, but you can also *add* that item to other lists so it displays there, but it still lives in that original list, so if you move an item to a list instead of "adding" it, it can be easy to lose track of that item.
Also, ClickUp has a remarkable upselling system for free users, and you won't know what something costs or even what your limitations are until you suddenly are going beyond the limits or trying to do something you didn't know you needed to purchase access for.

Summary: Easy and nice to use if you already have setup the correct flow. Much better than Jira, whole team loves it!

Positive: Other than Jira for example we can store also docs in one place which is really cool. The design is also great and easy to use.

Negative: The product has a lot of options for customizing the flow and board but it might be a bit too complicated to set up a nice workflow in one click.
Sometimes the app gets stuck.

Summary: One size truly fits all, whether you need something simple and light, up to a more complex and structured PM software.

Easy to use if you have already knowledge of project management, but might take a bit more if you are not familiar.
Good variety of templates, assigning tasks and other "typical" tasks.

I have the feeling I'm just using 5% of the total potential of the product, probably some tips or or a virtual assistant would be nice.

I'm using this software to support some minor projects so can't say much on the use into a team.
Can't comment either on embedded functionality or extensions

Positive: Product - good features overall, easy to understand, and manage. Variety of templates and:

UX - simple to navigate

Mobile version - definitely handy for a lighter use
App for Windows - works perfectly
Browser version - nothing to report works properly

Features
Tags - love them, easy to use and manage
White board - helps a lot

Negative: Improvements rather than cons:
- Raid log template would be a nice to have (if it's there I'll check it again)
- Gantt view grouped by week (e.g. 4/5 cells in a month)
- possibility to export into Excel (we all are using ClickUp to avoid Excel but sometimes we need to go back to it)
- guided process to help someone not expert start building and using it; with particular regards to the fact that most users have the excel structure implemented in the head, they're starting with it.
- print function in the Gantt view could be more than just a print screen (header, footer, zoom in or out) or differently could be specified.
- time reporting: would be nice to know per project the time spent from a PM perspective ( this helps for timesheet or invoicing). Different from having a time column for a task
- Wording/naming convention: is not clear sometimes the difference between space, project folder and list - see guided process to start a project

Summary: Overall, I love this app. Switched from Asana and also tried almost everything out there. This app works and I love the cross over to my phone and tablet. It allowed me to manage and push work to an employee with ease. Would definitely like to see a better Gantt project timeline feature.

Positive: - phone app to make quick reminders and tasks on the go
- Integration with outlook for tasks
- I see the huge potential for project management
- Love the lists and follow up tags that can be added
- Customer service and listening to your clients feedback is the best!!

Negative: - still need a clean functional gantt chart, similar to Smartsheet that is easy to use. ClickUp is still too much and hard to figure out.
- wish you could customize the titles under "My Work" to suit our needs better... similar to Asana.
- Wish the "doc" was set up in folders like Microsoft to easily find a document by category to edit etc.
- Still overwhelming and I feel like I am not using it to its full potential. Would like to get ride of Clockify and its reporting and use ClickUp, just don't know how.

Summary: I definitely would recommend this for a team to manage workflow effectively. Once filter/ templates get the kinks worked out and bugs worked out I think ClickUp would operate nicely.

Positive: Many features to help delegate work and metrics are crystal clear for production. Reporting is a plus.

Negative: Templates and task lists seem to break quite often. It's hard to get your daily view set and see what you have for the week. Filters need a very big revamp.

Summary: It has been an essential solution for managing projects remotely for my company. It has been possible to satisfactorily track all the times used within a project and thanks to this platform it has been possible to orchestrate the workers and their assigned tasks so that there are no setbacks when meeting established deadlines and thus having optimal performance. . This platform was one of the best I could have used because thanks to its tools I was able to solve the communication and organization that was so needed within the company, thus being able to have more control when it was necessary to work optimally. With the help of daily task management, all established deadlines could be followed and met in record time without losing the meaning and order that was needed. With ClickUp I was able to easily manage a large number of tasks, projects and workspaces remotely and in an orderly manner.

Positive: º The capacity and comfort of work is amazing, I like how I can have a perspective of the projects thanks to the Gantt charts which I have a timeline and all the tasks that must be executed within a project until its completion time . This gives me peace of mind and order by being able to have everything under control without having any setbacks and if I have everything, it can be readjusted to continue on the go.

º By logging in I can count on basic things that allow me to see the current status of the projects such as the tasks carried out and tasks that must be carried out on that day. It is comfortable and simplified to have everything in the beginning in a summarized way, but I would like to be able to customize it even more, including having the ability to choose which section I want to go to automatically when I log in with my user, but I will give more details in the negative points on this section.

º I love having the ability to keep track of all the tasks in a project, as well as being able to have reminders for specific tasks if I wish. This gives me more control when deciding how I want to complete my tasks by being able to work calmly without having notifications overwhelming my concentration. In addition, being able to assign a task is very complete because it allows me to prioritize an entire ordered structure on the different roles of each employee involved in a project.

º One of the functions that has been most useful to me is being able to have an extension for Google Chrome, it allows me to do several things without having to enter the website, use the desktop application or the mobile application. It's fascinating to be able to track a project as well as take screenshots and send them through the plugin. Not only that, you can also use commands with Alexa to be able to have reminders, as well as review tasks and some notifications, and I can also perform the same actions through Outlook and thus have my email synchronized with this platform.

º I can manage multiple projects within this platform and be able to have the status of each one at my start, it is essential to have this feature since I can manage several projects without waiting to have one on top of another or look for other platforms to do other projects, having to thus adapt to other functions and other characteristics. It is very comfortable how this platform organizes everything for me so that I don't lose sight of every detail of each project in which I am involved.

Negative: º The mobile application both iOS and Android are a bit clumsy and incomplete, this is disappointing since when I seek to have a multiplatform application I would like platforms like this to be complete and both the web, desktop and mobile versions to be complete for so you can have the ease of having everything at any time and on any platform. But with the ClickUp mobile app, it's incomplete in a number of ways that means I have to be able to manage projects and tasks on my desktop or laptop.

º I would like to be able to choose what the home screen will be each time I log in to my account. It would be more practical to be able to have that facility of being able to choose whether I want to enter a list directly or start managing a project as soon as I log in to my account. I say this as a problem as sometimes I have to wait for everything to load before I can decide what I want to manage and it would be more practical for me to be able to leave the feature I use the most by default for ease and accessibility.

º I would like the tasks to go beyond the subtasks, such as having subtasks within the subtasks, this would be more practical by wanting to detail the tasks more deeply and thus have everything more organized. When I talk about practicality it is the best when I can have the freedom with features like this as I can create tasks with more details that help me and the employees complete the tasks more easily.

º It would be nice to be able to suggest changes to the documents without the need to edit them. Like other platforms such as Office Word or Google Docs which can suggest changes without actually making changes, this is convenient when working collaboratively and you don't lose the content of the document by making simultaneous changes, but it would be better that within the document there should be a section of suggested changes according to X user, in order to also be able to identify who is the one who proposed the change.

º A good function is that it has a good synchronization with the Google calendar, so I can have my agenda more in order without having to export and import everything manually, but simply have to log in with my Google account and everything from my calendar appears in ClickUp.

Summary: We wanted a platform that would allow us to coordinate our work among the entire work team, and this was only possible with ClickUp, although it allows us to unite various work areas on a single platform, truly achieving united and efficient work. where we link each task in a single project and with the purpose of working in a coordinated manner, in this way we evaluate the progress in a single rhythm and carry out various projects at the same time, in this way we have been able to work collaboratively and without a doubt be able to offer better service and quality for each of our customers. The results of this have been incredible, at first it was difficult for us to get along, but once we achieved it, the performance and work productivity was being effective, we reached our goals, and each member of the work team is much more comfortable working with clear purposes and with a 100% quality organization.

Positive: It is a platform with millions of essential options for our work team and to achieve good work coordination, with this we have achieved good work planning through the calendar and a panel of activities that has allowed us to maintain communication, good exchange of tasks and excellent work time management that adequately coordinate what we must do has become simple and practical to carry out. It allows us to keep track of milestones and activities, putting a magnifying glass over the entire activity route, correcting errors, and perfecting the work so that the final task is always impeccable. It has given us the possibility of coordinating the work, distributing the workload, and synchronizing the completion of projects with the entire work team. ClickUp is undoubtedly the push we needed to form a much more solid and fluid work, maintain labor management Actively and correctly supervised and the planning of projects and work administration among the entire team, well distributed and in working harmony. In the same way, it has a prevention and prioritization system that has been a plus for our work and to always maintain active supervision of everything we are doing, as well as the creation of detailed reports that give us a complete evaluation of current work projects.

Negative: Within the various aspects that ClickUp must evaluate, only a couple have been inconvenient for our daily work. The interface is neither comfortable nor intuitive, that is why it took us a while to adapt to the platform and its work methodology, with this we had to adapt to a platform that offered us all the tools we needed, but that did not have a very customizable interface or with the right place to have the tools we needed at hand; however, this was not an impediment to start working. In the same way, the learning curve is quite high, we had to invest time, money, and dedication to be able to adapt our work to a new system and that everything would fit correctly so that it would not be an impediment in the workflow. We got what we needed from the platform, but it did require effort to be able to adapt and customize the platform to what we needed.

Summary: Our business would not be the same without ClickUp. It enables us to work more efficiently and with greater agility than anyone else in our industry. The way we have it set up is exactly what we need, and it's allowed us to work on a vast number of projects with a relatively small team. However, there are occasional faults where it just doesn't work at all, happening a few times a month normally. With such heavy reliance on ClickUp, this is hugely inconvenient.

Positive: It is customisable in the extreme, with enough pre-existing structure to not be too complex. We rely heavily on ClickUp for our daily project management, flicking between multiple projects constantly. The record keeping and subtask setting allows us to make not of things without needing to just individual remember stuff, which is nigh on impossible with the volume we deal with.

Negative: It does periodically go down for no apparent reason. This is very inconvenient as we rely so heavily on it. There are also some minor bugs (some automation rules causing syntax errors when leaving comments due to tasks moving, attachments not always working, subtasks not always being displayed after being created) that sporadically pop up. The reporting and graphs also rarely seem to work as intended, meaning while it is good for project management, it's not particularly useful for team management.

Summary: ClickUp is an excellent tool for day to day task management and project management. It has allowed our company to collaborate better and have much improved team organisation and visibility.

Positive: Very user friendly.
Tonnes of features to customise for how you work best.
Great collaboration, delegation and project management features.
Really helpful and responsive support team.

Negative: Occasionally glitchy but less so over time.
Can be time consuming to use but worth it for the organisation it provides.