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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services. Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations. Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests. To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs. Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.

Description

Ninexhoomie serves as a cloud-driven hotel management solution tailored for independent lodging establishments such as hotels, resorts, hostels, and homestays. This platform integrates various functionalities, including a property management system that handles reservations, room inventory, front-desk tasks, guest information, and billing, along with tools for housekeeping, restaurant point-of-sale, and payment processing. It features a booking engine that facilitates direct reservations, while a channel manager efficiently communicates rates and availability to online travel agencies. Moreover, it includes workflows for QR-based guest check-ins, digital communication with guests, access for travel agents, comprehensive reporting, and revenue management tools. Designed specifically for independent hospitality businesses, Ninexhoomie also offers an Android app for staff and operators, enhancing operational efficiency. Additionally, it provides multi-property management controls and an agent portal to further streamline booking processes and guest service interactions. Overall, this platform enhances the operational efficiency and guest experience for a variety of lodging options.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
MakeMyTrip No 
PhonePe No 

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
MakeMyTrip Yes 
PhonePe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

₹849/month
Hoomie Go is ₹849 per month for up to 10 rooms. A separate advertised plan is ₹999 per month. A 14-day free trial is offered; plan scope varies.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

go.cendyn.com/cendyn/sourceforge/call-center

Vendor Details

Company Name

Ninexfold Agency LLP

Founded

2008

Country

India

Website

ninexhoomie.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

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