Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
Description
Ninexhoomie serves as a cloud-driven hotel management solution tailored for independent lodging establishments such as hotels, resorts, hostels, and homestays. This platform integrates various functionalities, including a property management system that handles reservations, room inventory, front-desk tasks, guest information, and billing, along with tools for housekeeping, restaurant point-of-sale, and payment processing. It features a booking engine that facilitates direct reservations, while a channel manager efficiently communicates rates and availability to online travel agencies. Moreover, it includes workflows for QR-based guest check-ins, digital communication with guests, access for travel agents, comprehensive reporting, and revenue management tools. Designed specifically for independent hospitality businesses, Ninexhoomie also offers an Android app for staff and operators, enhancing operational efficiency. Additionally, it provides multi-property management controls and an agent portal to further streamline booking processes and guest service interactions. Overall, this platform enhances the operational efficiency and guest experience for a variety of lodging options.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Agoda
No
Airbnb
No
Booking.com
No
Expedia
No
MakeMyTrip
No
PhonePe
No
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
MakeMyTrip
Yes
PhonePe
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
₹849/month
Hoomie Go is ₹849 per month for up to 10 rooms. A separate advertised plan is ₹999 per month. A 14-day free trial is offered; plan scope varies.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Vendor Details
Company Name
Ninexfold Agency LLP
Founded
2008
Country
India
Website
ninexhoomie.com
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No