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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.

Description

TagCare Home Care Software, developed by Tagtronics, is a comprehensive cloud-based solution designed to streamline essential home care operations within a single platform, enabling providers to transition from paper documentation to digital formats for care plans, staff schedules, visit logs, electronic medication administration records (eMAR), invoicing, payroll, and live monitoring. This software features integrated mobile applications that allow caregivers to access their daily schedules, check in and out using QR/NFC technology, and record medication and visit notes while on the move, along with apps for family members to stay informed and provide feedback, fostering improved communication among care teams and stakeholders. Additionally, it facilitates person-centered care planning by simplifying the conversion of paper documents into digital formats, offering real-time dashboards that provide managers with insights into care delivery and any missed tasks, as well as automated financial tools for managing invoicing, payroll, travel time, and mileage. Moreover, TagCare ensures secure and easily accessible storage for both client and staff records, promoting efficient care management. Ultimately, this innovative software aims to enhance the overall quality of care provided while ensuring that all stakeholders remain connected and informed.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Yes 
Free Version No 

Pricing Details

$6.72 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Myfinity Ltd

Founded

2025

Country

United Kingdom

Website

carelo.co.uk

Vendor Details

Company Name

TagCare

Founded

1990

Country

United Kingdom

Website

tagtronics.co.uk/home-care-software

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Alternatives

No Alternatives

Alternatives

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