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Description
Take charge of your collections with Cogent, a comprehensive on-premise solution for debt collection and case management. The features of Cogent include a robust rules engine, seamless onboarding, effective document management, and efficient calendar management. With the rules engine, users benefit from a variety of predefined rules and criteria designed for thorough data evaluation and assessment. Cogent’s case management tools empower users to systematically handle case records and maintain important dates with ease. Our team of analysts consists of skilled professionals who can discern subtleties in conversation and emotional cues during every interaction. We ensure that call recordings are secured through multiple redundant pathways and have the capability to eliminate sensitive customer data as needed. Our processing and call grading times are among the best in the industry, all while upholding a commitment to quality and meticulous attention to detail. Callcap boasts a team of top-tier developers, allowing us to cater to unique project demands effectively. Furthermore, Callcap pioneered the concept of near real-time call monitoring, introducing a proprietary listening system that enhances oversight and responsiveness. This innovative approach not only elevates the efficiency of call assessments but also significantly improves customer interactions.
Description
Skkynet is a global leader in secure industrial data connectivity. Skkynet's Cogent DataHub creates a single, unified data set, also known as a unified namespace, which connected servers and clients can access via any standard industrial data protocol in order to securely exchange, monitor, control, visualize, and consolidate live and historical process data on premise, or in the cloud. New NIS2 Cybersecurity Standards can be maintained without additional effort.
With over 25 years in the industry, Skkynet's software and services are used in over 30,000 installations in 86 countries and are regularly deployed by the top 10 automation providers worldwide. Skkynet is known for its outstanding customer support, flexible solutions, and secure-by-design technology.
API Access
Has API
API Access
Has API
Integrations
AVEVA PI System
AWS IoT Core
Amazon Kinesis
Azure IoT Hub
Azure Marketplace
Blotout
DBRX
Google Analytics
Google Cloud IoT
HighByte Intelligence Hub
Integrations
AVEVA PI System
AWS IoT Core
Amazon Kinesis
Azure IoT Hub
Azure Marketplace
Blotout
DBRX
Google Analytics
Google Cloud IoT
HighByte Intelligence Hub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$495/month - unlimited data
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Callcap
Founded
2001
Country
United States
Website
www.callcap.com
Vendor Details
Company Name
Skkynet
Country
Canada
Website
cogentdatahub.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Product Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
