Call Record Analyzer Description
Looking to create insightful visual reports from your Cisco UC setup? Look no further than CRA, a robust cloud-based platform designed for seamless web call detail reporting and analytics tailored specifically for Cisco® Unified Communications Environments. This innovative tool provides unprecedented insights into your UC landscape, allowing you to quickly grasp vital calling trends. You can easily generate tailored reports for various departments, which helps in troubleshooting voice and video Quality of Service (QoS) issues on a call-by-call basis. With features like customizable column title definitions and flexible data formatting, you can drill down into call record specifics effortlessly. Additionally, CRA offers visual representations of call flows, comprehensive device usage reports, and the ability to distinguish between internal and external calls. You can even assign custom caller-ID labels and monitor the talk utilization of any device, uncovering who made or received specific calls. Furthermore, it allows you to investigate reasons behind call disconnections and identify the top talkers in each department, facilitating better communication management overall.
Call Record Analyzer Alternatives
CloudTalk
Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales).
You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch.
We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher.
CloudTalk offers a 14-day free trial (no credit card details necessary).
Learn more
AdRem NetCrunch
NetCrunch runs on Windows Server (virtual or physical) and allows for efficient, agentless network monitoring, network visibility and advanced alert and remediation action management system. It can monitor practically any device, system or data source in your network, as non standard data can be pushed to NetCrunch or read from log, file or database to be included in NetCrunch network atlas.
Developed by AdRem Software, NetCrunch includes 540+ predefined monitoring packs and ready to use sensors to track and troubleshoot network services uptime, performance of switches, routers, storage devices and applications, cloud services, bandwidth, and traffic flow. AdRem NetCrunch supports monitoring of all major OS types, such as Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD.
It allows creating all types of live network maps, performance charts, flexible dashboards and graphical views that are updated automatically, displaying live status of any monitored device, connection link, metric or alert.
Data collected by NetCrunch can be shared securely via web console or any of over 30 ready to use integrations with most popular help desk systems (Jira, Freshdesk) or group collaboration (Slack, MS Teams, PagerDuty, Trello).
Learn more
Site24x7
Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.
Learn more
ManageEngine OpManager
OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls.
Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency.
Seamlessly manage faults and alerts with instant notifications and detailed logs.
Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures.
The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards.
Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network.
Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.
Learn more
Pricing
Pricing Starts At:
$415 per month
Pricing Information:
Essentials Plan - $415 per month
Plus Plan - $725 per month
Enterprise Plan - $1295 per month
Plus Plan - $725 per month
Enterprise Plan - $1295 per month
Free Trial:
Yes
Integrations
Company Details
Company:
Intelligent Visibility
Year Founded:
2014
Headquarters:
United States
Website:
www.callrecordanalyzer.com
Media
Recommended Products
Passwordless Authentication and Passwordless Security
It’s no secret — passwords can be a real headache, both for the people who use them and the people who manage them. Over time, we’ve created hundreds of passwords, it’s easy to lose track of them and they’re easily compromised. Fortunately, passwordless authentication is becoming a feasible reality for many businesses. Duo can help you get there.
Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Live Rep (24/7)
Online Support
Call Record Analyzer Features and Options
Call Accounting Software
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
VoIP Monitoring Software
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Call Record Analyzer User Reviews
Write a Review- Previous
- Next