BrandMail Reviews

Summary: It has been relatively easy to teach my coworkers how to use BrandMail and they are using the templates frequently, which streamlines and provides consistent communication with our clients.

Positive: Our company is very happy with the professional branding of our emails. It's definitely an upgrade in professionalism and marketing, and the shared templates have proved useful for multiple departments. We have a complex setup, with multiple offices internationally and BrandMail is able to accommodate easily. Paula has been especially devoted and helpful in getting us up and running and happily making all the tweaks requested by upper management. Simon has been an excellent technical resource, walking me through installation challenges and other hiccups.

Negative: I would love to see BrandMail offer the ability to copy templates between toolbars/companies. This would make my job as an admin a little bit easier. We did have some technical IT challenges with BrandMail installation, but these were likely due to specific parameters of our server and remote setup.

Summary: We've been able to standardize our email signatures that confirm to the branding standards in our organization, without having to sit down with all 500 of our employees to make sure they followed all the directions on each of their devices. On top of that, the design of the signature is very well done - we've gotten numerous compliments on it, both internally and from external contacts.

Positive: The best thing about BrandMail is their people. They've been extremely helpful and patient as we figured out how to roll our branded signatures out to staff in multiple buildings with dozens of titles that needed to be changed. Simon, in particular, has been about as friendly and supportive of a representative as I've come across in the 13 years I've been doing my job.

Negative: There is nothing I've run across that I don't like.

Summary: The BrandMail Platform comes with a friendly support team ready to assist with any request, ensuring a smooth experience. My overall experience with BrandMail was positive, and I firmly believe that any business can reap benefits by integrating it into their email server.

Positive: BrandMail stands out as an exceptional platform for email marketing due to its unparalleled ease of use and user-friendly interface. It offers powerful features that enable businesses to create, send, and manage email campaigns effortlessly. With intuitive design tools and customizable templates, maintaining brand consistency is a breeze. Whether it's storing brand assets, accessing a content library, or utilizing automation, BrandMail streamlines the entire process, ensuring that every email aligns perfectly with your brand's identity.

Negative: I find no significant drawbacks with the BrandMail platform.

Summary: My overall experience has been stellar from the Founder of the company to everyone else. This company knows the meaning of what stellar customer service and customer experience is. It's rare that I will do a review but, in this case, because of the care and the experience from BrandMail, I had to.

Positive: What I like most is the people, specifically the owner, Paula. She's an amazing entrepreneur AND person. This product is the best all-in-one solution specific for email mail communication and branding. You can tell it was well thought out and that they put themselves in the shoes of the people that would be using the product. The features are many and can replace having many other products. I'm thrilled to have found this company because as a startup that needed to get out of the gate quickly with a stellar looking brand, they made it happen quickly. I recommend them to anyone, and I will!

Negative: There is a little learning curve but nothing that prohibits being able to quickly use it.

Summary: I recently took over a new position, and BrandQuantum were the only business who had reached out to *me*. They truly stood out for many reasons, but Paula, the CEO, took time out to have a chat with me and personally demonstrated an immaculate level of commitment and support.

Regardless of the size of our company, Paula made time for me. She accommodated me, gave me a detailed demo, and patiently addressed ALL the questions that I had and more. Her kindness, willingness, and attentiveness is commendable.

Positive: BQ has amazing features, and during our demo - Paula showed me how easy they were to use and implement for all departments in our company! Very versatile.

I cannot thank Paula and Bronwyn enough. The service and personalized attention that I had received from BQ is something I am confident no other company will provide. Paula's dedication merits an 20 out of 10. She went above and beyond to make me feel comfortable. She is incredibly knowledgeable and is inherently a peoples person.

A heartfelt shoutout to the entire BQ team for the remarkable standard of customer care and support.

Negative: There are no cons to me personally, I think due to the fact that there are so many features, one would need a demo to be shown how to do all of these, but I still do not see this as a con.

Summary: Overall, BrandMail has significantly enhanced our email marketing efforts, making it an indispensable tool in our business toolkit. I highly recommend BrandMail by BrandQuantum to any company looking to elevate their email communications and establish a strong, consistent brand presence.

Positive: What I love most about BrandMail is its seamless integration of branding elements into emails. The ability to maintain consistent branding across all communication is crucial for any business, and BrandMail excels in this aspect. Customizable templates allow me to effortlessly create professional and visually appealing emails that perfectly represent our brand identity.

Moreover, the platform's user-friendly design makes it incredibly easy to navigate, even for those with limited technical expertise.

The customer support provided by BrandQuantum is also top-notch. Any questions or concerns I've had were addressed promptly and effectively, showcasing their dedication to customer satisfaction.

Negative: I have been happy with everything BrandMail has offered and implemented, I have no complaints.

Summary: The BrandMail support and assistance is next level. I'm a small customer but was treated with the utmost respect.

Positive: The product was quick and easy to install. My signature is stunning, I'm really happy with the design they gave me.
There is so much you can do to with regards to customisation. You have to see the product to understand the depth of options.
I wasn't sure if people were noticing my new signature but the insight dashboard quickly showed me that there were many clickthroughs to my website.

Negative: So far there have been no cons. There is a bit of a learning curve with the back end if you want to do everything yourself.

Summary: BrandMail has solved several key problems relating to our email communication and branding (including but not limited to):
Tailoring solutions for different departments' personalities and preferences - this allowed us to give an idea of what we wanted the email footers to show but without all the work of actually creating them.
Technical Integration and Compatibility - integrating a third party system with the email footers even when they had never used said third party system before. (Saved us a pain!)
Email professionalism and brand colour consistency - our brand colours were consistently integrated into every staff member's email signature, striking the perfect balance between a vibrant appearance and professional simplicity.

Positive: Their unwavering commitment to excellence from the initial consultation to the final implementation. They demonstrated a level of dedication and attention to detail that sets them apart from other companies we had looked into collaborating with. We also really enjoyed how straight to the point and friendly Paula and the team were.

Negative: While our experience with BrandMail has been largely positive, the technical integration of the email footers, while being successful overall, still a few minor compatibility issues that required further attention, I feel this could have been communicated better initially but was solved quickly regardless.

Summary: I truly recommend BrandMail and their team; it's a great product and they are very fun to work with. What's awesome is how responsive the BrandQuantum team has continued to be! Any time we have an issue, I'm amazed at the speediness of responses and how quickly things are resolved. They make sure we feel comfortable bringing up any problems and have so much enthusiasm to help out. Highly suggest!

Positive: We looked at a few different email signature softwares, but ended up going with BrandMail because of their focus on design, user-friendliness, and their general responsiveness! They were super quick to draft up beautiful signatures and get us started on a trial. Set-up with our workspace was a breeze; Simon walked us through how it works so we can change things if we need but also don't have to struggle through a bunch of written directions just to get going.

Negative: BrandMail is more than I could ask for in terms of signature software; I can't think of any downsides that you wouldn't experience with other companies. Technology always requires working out kinks; what makes it easiest is having people to work with who are knowledgable and excited to help, and BrandMail definitely provides that!

Summary: From strat to full implementation, the BrandMail team have been excellent and their service, outstanding. I wouldn't hesitate in recommending BrandMail to all.

Positive: Easy to use, offers so many additional features that we hadn't even considered. We started with one requirement and are now using the full features of the platform.

Negative: We have not found any so far, its very simple and easy to use.

Summary: Excellent product. Support and design studio are excellent and helped us customise our banners and mail.

Positive: Great Product, easy migration from our previous signature program. Excellent support and responses from the team at BrandMail. Would recommend without hesitation.

Negative: Absolutely nothing at all. Would recommend without any hesitation.

Summary: Our users are excited to use this system. Our trainer has set up email templates for them to use and we can manage their signatures quickly and easily from the dashboard.

Positive: This product delivered exactly what we were looking for! It allows us to provide contact information and helps our people when they are on the road by letting them show their QR codes to others they meet so that their contact information goes directly into the viewers contacts.

Negative: We really have not found features we don't like. We are still learning how to do different things with this system.

Summary: I have had a very positive experience overall. Easy to use, uncomplicated admin, efficient support team and Brand uniformity carried across the company.

Positive: BrandMail allows for the Company brand to be professionally displayed and allows for company-wide efficiency and uniformity of staff communications by using BrandMail features such as Mail Templates. In addition to creating a professional front for our clients, it is easy to use.
Paula, Simon and the rest of the BrandMail team have always been nothing less than a pleasure to work with.

Negative: There is no obvious down-side to using BrandMail from my experience, as it is versatile enough to make adjustments throughout the process of making use of the features.

Summary: Absolutely top-notch! The level of customer service provided by BrandMail is genuinely remarkable and praiseworthy.

Positive: From the get-go, BrandMail has distinguished itself with an exceptional level of customer service. Even though I'm not one of their biggest clients, they've consistently accorded me the highest level of attention and respect, making me feel valued. Their customer service truly stands out in the software industry.

The product itself has been nothing short of indispensable for us. Our new email signatures, with their impeccable quality and striking design, have drawn much admiration. Initially, I was the only one using these signatures. However, upon seeing my first email adorned with the new signature, my business partner was so captivated that she immediately inquired, "How do I get this?" She was signed up without delay.

In essence, the combination of BrandMail's extraordinary customer service and their impressive product redefines standards in the email signature industry.

Negative: Thus far, I can't say I have any issues with BrandMail. It's been amazing to this point.

Summary: BrandMail ensures a consistent, high-quality branding experience across my organization. Integrating the brand in email correspondence with clients reinforces the value of our organization. BrandMail has exceptional customer service that provides attentive and responsive support.

Positive: Before BrandMail, employees had multiple variations of email signatures that created an inconsistent brand image to clients and potential customers. It degraded the value of our company brand. BrandMail resolves that issue with a consistent brand image.

Negative: BrandMail has proved to be a solid platform with attentive and responsive customer service.