Alternatives to Bigsib

Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET. Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.

kama.ai's Designed Emotional Intelligence, kama DEI, truly understands the meaning and human impact behind your client or user's situation or inquiry the way we as people understand each other. Our Natural Language Understanding (NLU) technology, combined with our proprietary knowledge base, and our human value guidance algorithm supports true human-like understanding and inference behind the interactions with users. Our knowledge base content is easily 'programmed' in natural language, rated by human values, that we all understand, creating an ever expanding Virtual Agent that can answer questions for your clients, employees or other stakeholders. Conversation journeys deliver prioritized product and service information, directly the way your product or service experts or client practitioners want to communicate it. No data scientists or programmers are required. kama DEI Agents can 'speak' over our website chat interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we help you get the right information, to the right people, at the right time, providing any-time client engagement, increasing your marketing ROI and building your brand's loyalty

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

WotNot automates customer interactions at scale using chatbots. Chatbots are a great way to solve business problems like booking more appointments and scaling customer support. WotNot is used by customers to offer a personalized customer experience to current and future customers. It is available 24/7, responds instantly and speaks the customer's language. WotNot's No code Bot Builder makes it easy to build bots with an intuitive visual builder. You can manage multiple bots for different activities using the triggers and conditions you have defined. WotNot also offers a service that does the job for you. Our team of conversation design experts can help you understand your business needs and create a conversation flow that suits your business. Then, we review the results and continue to optimize the flow. Join over 3000+ businesses around the globe who trust WotNot with customer interactions.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Boost your sales with innovative business text messaging. Our platform combines the power of artificial intelligence and human engagement to connect with consumers on their preferred mobile communication channels. Foster meaningful interactions through personal conversations while allowing our bots to manage lead qualification, schedule meetings, and follow up with prospects. This enables your team to concentrate on interactions that truly enhance sales. Our adaptable solution works seamlessly with top sales and marketing technologies, ensuring a smooth integration process. Our dedicated customer success team is available to guide you throughout your experience. Utilize automated replies from Sonar’s advanced chatbots, designed with cutting-edge natural language processing and AI capabilities. Streamline the qualification of prospects, arrange meetings, and address common inquiries without any human involvement, which empowers your sales team to engage with multiple clients simultaneously. This approach not only improves efficiency but also elevates customer satisfaction from the outset. As a result, your business can experience a significant increase in overall productivity and sales performance.

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

The Zoom Virtual Agent is an advanced AI-driven chatbot designed to utilize natural language processing and machine learning for effectively understanding and resolving customer issues in real-time. Operating continuously across various support channels, it provides quick and tailored customer interactions, diminishes the workload for human agents, and offers substantial cost efficiencies for businesses. This innovative solution integrates effortlessly with a range of CRM, chat, and contact center systems, and excels as a component of the Zoom Contact Center, a CCaaS platform optimized for video that enhances customer experience through prompt and precise assistance. In addition to its core functionalities, the self-service experience includes a comprehensive knowledge base, easily searchable articles, community forums for peer support, mobile optimization for on-the-go assistance, and personalization features catering to individual user needs. The self-service platform also encompasses essential elements such as branding opportunities, automation capabilities, artificial intelligence enhancements, and various integrations to streamline operations. Moreover, the response system is characterized by customization options, user control, and the ability to seamlessly route inquiries to human representatives when necessary, ensuring a balanced and efficient service approach.

AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.

Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

WebAgent.ai provides a user-friendly no-code platform designed for the development of tailored AI-driven chatbots, significantly boosting customer support and engagement on websites. Users can train these chatbots using documents or content from their sites, which guarantees that the responses are relevant to specific inquiries. The platform supports customization of the chatbot's appearance to ensure it matches the branding of the business. Chatbots can be equipped with targeted instructions to enhance interactions for various purposes, including customer support, sales, and onboarding. All conversations are archived for analysis, which helps in improving strategies and product offerings. Furthermore, the chatbot aids in lead generation by gathering contact details and contextual data from discussions. WebAgent can also act as an internal knowledge repository, making company information more accessible and organized. Overall, the platform is designed to meet diverse business needs while providing a seamless user experience.

Inforobo represents a groundbreaking automated information assistant bot framework that incorporates voice capabilities, functioning as an artificial intelligence-driven response system available through a Software as a Service (SaaS) model, delivering a comprehensive solution for sales, customer support, live chat, lead acquisition, website assistance, and a natural language interface for knowledge management. This innovative bot platform enables website visitors to interact with the virtual assistant through either typing or voice commands, thanks to its speech-to-text and text-to-speech functionalities. Acting as a digital guide, the bot offers responses, aids customers in their purchasing choices, and effectively enhances your sales process. Additionally, Inforobo's artificial intelligence serves as the frontline support, allowing your customer service team to focus on more intricate and demanding tasks. With its advanced capabilities, Inforobo not only streamlines customer interactions but also improves overall operational efficiency, making it a valuable asset for any business.

AIChatbot is a conversational chatbot built with AI for customer service. AIChatbot allows you to create your own GPT chatbot that is trained using your data. You can upload your website URL, PDF file, or sitemap. The AIChatbot is able to respond in multiple languages, and you can embed the chatbot widget on your website. The best part? AIChatbot can handle up to 75% common customer questions. This allows your real agents to focus on solving complex tickets. You can automate email support responses up to 10x faster. AIChatbot can answer questions in less than 5 seconds, compared to the 2 minutes average response time for human agents. AIChatbot is able to tell your customers all about your products and services, capture leads, give you insights into the geolocation of your prospects and make recommendations. It is important to remember that it learns from your customer interactions and stays within the knowledge base.

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

Insight Goat AI provides advanced AI-powered virtual assistants and chatbots that are meticulously designed to revolutionize customer engagement, and automate business processes. Our intelligent AI solutions enhance customer experience by providing instant, accurate responses on multiple communication platforms, including websites, messaging platforms, and social media. Our AI tools are perfect for businesses looking to increase operational efficiency, improve customer satisfaction and drive higher conversion rates. They streamline interactions and free valuable resources. Insight Goat AI enables your business to reduce costs while delivering a seamless experience to customers that adapts to ever-changing demands of the digital era. Our AI-powered virtual assistants can be easily integrated into your existing systems, whether you are looking to optimize your workflows or scale your customer service. Enhance your business with cutting edge AI technology and unlock new levels.

AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Telegram, and WeChat. Try AI Chatbot Support today!

Streamline your support team's workload and enhance customer satisfaction at the same time by incorporating the OMQ Chatbot into your website, WhatsApp, Facebook Messenger, Telegram, and as a Userlike plugin. Given that a significant 80% of customer service inquiries are often repetitive, utilizing this chatbot can significantly decrease your support team’s efforts while boosting your clients' overall experience. The OMQ Chatbot can be effortlessly integrated into your online platforms and messaging applications. With its advanced artificial intelligence, it comprehends the intent behind customer inquiries regardless of how they are articulated. Supporting over 30 languages, the AI delivers prompt and relevant responses. You can easily link the OMQ chatbot to your backend systems, allowing it to retrieve pertinent information during chats, execute actions within the backend, and present suitable responses. Furthermore, any modifications made are directly reflected in your backend system, ensuring seamless updates and consistent information delivery. This level of integration not only optimizes operations but also fosters a more efficient communication channel with your customers.

No coding is required to create the best AI Chatbots. Our AI models and prebuilt agents use your data for accurate answers in any industry. This ensures excellent performance and satisfaction. With a simple JavaScript code, you can quickly set up your AI Chatbot on any website to assist visitors. Create your account, receive your unique code and add it to your website. Your AI chatbot is ready to assist. AI chatbots can be used to talk with your customers. Our chatbots can help them if necessary. So, each customer gets the help they require and feels taken care of. Retrain the chatbot models using new data to ensure it is always up-to-date. Review and access all previous interactions to better understand the customer's needs and improve your service. Use AI models that are contextually relevant and accurate to respond to user queries.

JoyzAI is a sophisticated platform for customer support chatbots, aimed at providing prompt, precise, and beneficial replies to clients' inquiries. It effortlessly integrates with websites and WhatsApp, ensuring round-the-clock assistance in multiple languages. The AI continually learns from interactions, enhancing its response quality over time while alleviating the burden on support staff. By automating approximately 80% of routine questions, JoyzAI enables businesses to optimize their support processes, delivering effective, real-time analytics and insights regarding customer requirements. This solution is ideal for organizations seeking to enhance their customer service capabilities without depending heavily on extensive teams of human agents, ultimately leading to improved efficiency and customer satisfaction.

Mavenoid offers a versatile support system tailored specifically for hardware manufacturers. By integrating both self-service and live assistance, it ensures that you are equipped to assist customers seamlessly, whether they need help with setup, day-to-day usage, or troubleshooting issues. Designed explicitly for hardware support, Mavenoid invites you to explore its capabilities in a test drive area that showcases its effectiveness across various products. From printers and speakers to dishwashers and robotic devices, Mavenoid enhances product support for some of the most renowned brands globally. The implementation of this support solution is swift, enabling it to be operational in just days rather than months. Transform your expertise into a functional product assistant within minutes, automating frequent inquiries related to troubleshooting, installation, and warranty management. The platform also streamlines escalations through a comprehensive set of live support tools, promoting more engaging interactions with your agents, including live video assistance. While chatbots are programmed to manage basic requests efficiently, they are also designed to foster more meaningful conversations rather than idle chit-chat. Mavenoid is committed to addressing genuine customer challenges effectively and efficiently.

Efficiently address customer service queries at unparalleled rates across messaging, chat, email, and voice platforms. Effortlessly handle unexpected surges in ticket volume without limitations. Our AI technology can concurrently manage an endless number of support tickets. The most effective AI chatbots discern not only the wording but also the true intent behind customer inquiries, ensuring comprehension regardless of the phrasing used. Mimicking human interactions, we customize conversations to resonate with each customer’s unique situation. This approach leads to impactful, brand-aligned engagements that effectively resolve issues. Provide outstanding assistance across all channels and scale AI chatbots seamlessly through email, chat, and messaging. Regardless of your customers' preferred communication method, you can offer smooth and significant solutions. Prepare to witness a remarkable increase in customer satisfaction. Getting started is a breeze, and our dedicated customer success team is ready to support you every step of the way, ensuring a smooth transition. Your journey towards exceptional customer service can begin today.

Auralis AI is a cutting-edge platform aimed at transforming customer experiences via automation powered by artificial intelligence. This innovative solution allows businesses to optimize their support functions by managing routine tasks, providing round-the-clock assistance in various languages, and effortlessly fitting into current CRM and helpdesk frameworks. By decreasing response times and limiting human mistakes, Auralis AI significantly enhances operational efficiency and customer satisfaction. With its strong analytical capabilities and ongoing learning processes, the platform adjusts to the changing demands of customers, guaranteeing tailored and effective support. Consequently, Auralis AI stands out as an essential tool for companies looking to implement scalable and intelligent automation in their customer interactions, ultimately driving growth and loyalty.

Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.

Enhance the overall dialogue to elevate customer satisfaction and boost agent efficiency through the integration of Conversational AI, Natural Language Processing (NLP), and Robotic Process Automation (RPA). An omnichannel, AI-powered intelligent virtual assistant (IVA) fosters customer interaction while promoting higher rates of self-service and automation across various platforms, including IVR, web, and mobile. The U-Self Serve feature effectively diverts routine inquiries from costly human agents by utilizing Conversational AI. Implement seamless and ongoing agent verification through voiceprints to enhance customer confidence and mitigate contact center fraud risks. Continuously track agent identification throughout the entirety of their shifts and provide real-time alerts to supervisors if any identification discrepancies arise. Employ AI-driven, real-time call transcription to facilitate in-call notifications, support, and automate the agent's after-call work (ACW) summaries and dispositions, leading to heightened agent productivity and a significant reduction in time dedicated to ACW tasks. This streamlined approach not only improves the accuracy of records but also fosters a more efficient and effective service environment.

SuperSupport revolutionizes customer service by swiftly addressing issues, equipping agents with advanced assistance, and deriving valuable insights from every interaction. The AI capabilities of SuperSupport allow customers to find answers, troubleshoot problems, and engage in a fluid, conversational manner. All communications, whether via email, phone, or web chat, are directed to your inbox for streamlined prioritization and resolution. By merging human skill with AI prowess, SuperSupport enhances your interactions, breaks down communication obstacles, and fosters exceptional productivity while ensuring high levels of customer satisfaction. Its intelligent and collaborative ticket management system enables effortless tracking, resolution, and analysis of customer concerns, guaranteeing that no important conversations or issues are overlooked. With SuperSupport, not only can customer issues be automatically resolved by AI agents, but the entire support process becomes more efficient and effective, leading to a significantly improved customer experience.

Transform your guest interactions into extraordinary experiences while boosting your earnings with minimal effort! SABA Host acts as your virtual assistant, addressing all inquiries from your guests, offering tailored suggestions, and extending support whenever needed. This means that whether you are resting, working, or spending quality time with loved ones, SABA Host is diligently managing your guests' needs to ensure they have a five-star experience that leads to glowing reviews. Guests can enjoy the convenience of not having to download any extra apps, which simplifies their experience. By ensuring satisfied guests leave exceptional feedback, you can significantly minimize the likelihood of negative reviews. Seamlessly provide additional services that your guests are already seeking, and leverage technology that is specifically crafted to enhance unique and memorable stays. Embracing digital solutions for your property unlocks a plethora of opportunities that traditional guidebooks and manuals simply can't offer, allowing guests to easily access host recommendations for a truly unforgettable experience. This innovative approach not only enriches guest satisfaction but also streamlines your operations, ultimately leading to greater success.

HaiVE is an AI-driven chat agent that engages with users to help address their questions and concerns. Its design focuses on delivering swift and tailored replies, making it a valuable asset for companies aiming to enhance their customer service experience. Utilizing natural language processing (NLP) technology, HaiVE comprehends the context and purpose behind user inquiries, enabling it to offer precise and relevant answers while minimizing the necessity for human assistance. Furthermore, it has the capacity to evolve and refine its performance by examining user interactions and assimilating feedback. HaiVE boasts compatibility with a diverse array of platforms, such as websites, messaging applications, and social media, ensuring users can access it through their preferred communication channels. A standout advantage of HaiVE is its capacity to manage numerous inquiries at once, empowering businesses to deliver round-the-clock support to their clientele. In this way, HaiVE not only streamlines communication but also fosters customer satisfaction by ensuring timely assistance.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.

EZStay™ is an innovative contactless management platform designed specifically for the hospitality sector. This comprehensive system includes a robust administrative dashboard paired with a guest application, allowing hotels to completely digitize the service experience, encompassing areas like concierge, housekeeping, room service, table reservations, in-room shopping, spa, salon services, and various upselling opportunities. As a result, hoteliers gain a cutting-edge technological solution that enhances guest satisfaction throughout their entire stay. Additionally, EZStay™ enables you to tailor the interface with your own branding while facilitating the digital customization of terms, conditions, and invoices, promoting eco-friendly practices in hospitality. Another significant advantage of EZStay™ is its capability to analyze data in detail, providing insightful analytics on essential performance metrics such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates for effective revenue management. Moreover, users can drill down into key performance indicators by property, geographical cluster, country, region, or any other criteria of interest, all thanks to the sophisticated AI engine that powers the system, ensuring that every hotel can optimize its operations to meet specific needs. Ultimately, EZStay™ represents a transformative approach to guest management that not only enhances the operational efficiency of hotels but also significantly enriches the overall guest experience.

Botsonic analyzes your website, documents, and help center to autonomously address 70% of customer inquiries and streamline engagement across support, sales, and other areas. By harnessing your data, you can promptly resolve a significant portion of user questions with accurate and trustworthy answers, while providing a genuine customer experience in more than 50 languages through multiple platforms. In addition, you can easily upload your data, tailor your AI agent’s personality to reflect your brand, and integrate it into your website in less than five minutes, enhancing your overall service efficiency. This quick setup not only improves responsiveness but also enriches the customer interaction journey.

Effortless check-in and check-out processes are facilitated through an interactive Tape Chart, allowing for effective management of bookings alongside flexible folio control and the ability to send automated, customized letters. A comprehensive suite of back-office reports is available, covering aspects such as Occupancy, Bookings, Revenue, and Batch data, among others. With MyCard©, which is PCI Compliant and features the latest EMV Payment Gateway and POS hardware, automatic authorizations are seamlessly handled. Payment options include Swipe, Tap, or Dip, which can be utilized through both ethernet and wireless devices. For complete property automation, the system can be employed unattended in a Kiosk setting. Additionally, you can design a personalized Booking Engine by leveraging industry-specific APIs. Our Concierge & Request System, augmented with APIs and Webhooks, enhances communication between staff and guests from pre-arrival to their in-house experience. The platform ensures seamless, two-way integration with all GDS and major OTAs, accommodating multiple rates, availability, and bookings, thereby enhancing operational efficiency significantly. This comprehensive system empowers your property to operate creatively and efficiently, adapting to the unique needs of your guests.

Surprise and satisfy your customers with every interaction, consistently. Our AI-powered workflows ensure this success rate reaches an impressive 99.9%. No more navigating through countless tabs to decipher your offerings or enduring sales pitches that miss the mark. Customers can stop endlessly combing through FAQs for solutions to their inquiries. They won’t waste precious time while waiting for your team to provide answers. With Alltius’ AI agents, you can create customer experiences that not only meet expectations but leave them truly impressed after each dialogue. Empower your clients to independently seek information, resolve issues, or take action through a simple and empathetic conversation. They will receive customized demonstrations tailored to their specific requirements, instant responses during discussions, and relevant follow-ups that convert hesitations into enthusiastic agreements. Ensure that every interaction leads to immediate solutions, delivering personalized and responsive assistance across all communication channels, thereby enhancing overall customer satisfaction. In this way, you create a seamless and engaging experience that builds long-lasting relationships.

We create, implement, and maintain tailored interactive digital solutions specifically for high-end hospitality establishments of all types. Our websites and mobile apps are designed to elevate the guest experience, prioritize health and safety measures, reduce printing expenses, streamline operations, enhance brand identity, empower management teams, and boost revenue streams. Notably, we offer the patented and award-winning SmartCellar, ideal for restaurants, bars, and private collections. Our newest innovations, SmartTouch and SmartCellar, are compatible with any platform. Each application is meticulously crafted to align with the unique specifications and branding visions of our clients. Our comprehensive three-part system includes modules for guests, staff, and administration, enabling clients to make real-time edits and updates to essential information independently. By optimizing operational efficiencies, we not only enhance service delivery but also contribute significantly to increasing your overall revenue. Ultimately, our commitment is to ensure that each client stands out in the competitive hospitality landscape.

Helpfruit combines chatbots across web and social media platforms, live chat, and a comprehensive knowledge base into a single solution for brands committed to delivering reliable customer service. Trust is essential for any brand, and Helpfruit incorporates numerous safeguards to ensure that your customer interactions are secure and dependable. With a robust ISO27001 certification, Helpfruit guarantees that there are no inaccuracies or data breaches related to public GPT models. All content is managed through a unified knowledge base, ensuring that only verified information is accessible to users. While businesses often rely on email, ticketing systems, and call centers for customer support, these methods can fall short when customers seek immediate answers. Helpfruit addresses this issue by serving as an effective self-service platform, capable of resolving 80% of customer inquiries across preferred channels such as social media (including Instagram, Facebook, and WhatsApp), web chat, and help pages. By streamlining customer support, Helpfruit empowers your customers to find the solutions they need quickly and conveniently, enhancing their overall experience. Ultimately, this not only boosts customer satisfaction but also fosters loyalty towards your brand.

FrontDesk is an innovative chat widget designed for your website that utilizes both text and voice calls powered by AI to assist your customers effectively. By harnessing ElevenLabs for conversational AI, it ensures that your data is securely stored, functioning as a comprehensive knowledge base for the agent. With FrontDesk, you can provide support for various customer inquiries, booking needs, and other tasks through AI agents. This solution automates your customer service, enabling real-time AI conversations that enhance customer interactions. The widget is user-friendly and integrates seamlessly into your site, allowing businesses to deploy intelligent agents as their primary interface with customers. Optimize your customer support with this autonomous AI solution, which is fully customizable and under your control. You have the flexibility to modify system prompts, upload relevant knowledge bases, and collect essential data tailored to your requirements. The system is designed with security in mind, ensuring that all uploaded information is protected. Plus, managing your knowledge base and installing the widget on your landing pages can be accomplished in just a few minutes, making it a practical choice for businesses looking to enhance their customer service capabilities. With FrontDesk, you'll be equipped to meet customer needs efficiently and effectively.

In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings

Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.

Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.

Enhance Your Website's Conversions with a Chatbot. The Most User-Friendly and Effective Conversion Chatbot Solution for Businesses Instabot is designed to engage with your visitors, providing tailored information, addressing inquiries, collecting leads, and scheduling appointments all in real-time. Our platform for conversational marketing not only boosts conversions but also helps in minimizing expenses. You can set up, connect, and deploy Instabot on your website or as a standalone landing page in under 20 minutes. Instantly utilize the data gathered by Instabot by transferring it to your CRM, marketing automation tools, email services, or internal systems. After launch, you can interact directly with customers while accessing comprehensive bot analytics, optimization recommendations, and make adjustments to your bot as needed. Instabot is an intelligent chatbot that employs AI and natural language processing (NLP) to rapidly acquire knowledge and respond to numerous inquiries over time, ensuring a seamless meeting booking experience for users. This versatility allows businesses to improve customer engagement and streamline processes effectively.