Alternatives to BigPanda

SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Statseeker is a powerful network performance monitor solution. It's fast, scalable, and cost-effective. Statseeker requires only one server or virtual machine to be up and running in minutes. It can also discover your entire network in under an hour without any significant impact on your bandwidth availability. It can monitor networks of all sizes, polling upto one million interfaces every sixty second, and collecting network data like SNMP, ping, NetFlow (sFlow, and J-Flow), sylog and trap messages, SDN configuration, and health metrics. Statseeker performance data are never averaged or rolled up. This eliminates the guesswork when it comes to identifying over- and underestimated infrastructure, root cause analysis, capacity planning, and other tasks. Statseeker's complete data retention means the in-built analytic engine can accurately detect anomalies in performance and forecast network behaviour months in advance. This allows network admins to plan and perform cost-effective, preventative maintenance, instead of fire-fighting problems as they occur. Statseeker's dashboards and out-of-the box reports allow you to troubleshoot and fix problems in your network before users are aware.

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

The Dynatrace software intelligence platform. Transform faster with unmatched observability, automation, intelligence, and efficiency in one platform. You don't need a bunch of tools to automate your multicloud dynamic and align multiple teams. You can spark collaboration between biz and dev with the most purpose-built use cases in one location. Unify complex multiclouds with out-of the box support for all major platforms and technologies. Get a wider view of your environment. One that includes metrics and logs, and trace data, as well as a complete topological model with distributed traceing, code-level detail and entity relationships. It also includes user experience and behavioral information. To automate everything, from development and releases to cloud operations and business processes, integrate Dynatrace's API into your existing ecosystem.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

MetricFire provides cloud-based server and application monitoring which scales from hundreds of unique metrics right up to millions of metrics at the Enterprise level. With Hosted Graphite, view your metrics on beautiful dashboards in real-time with built-in alerting that integrates with your existing tools, such as Amazon Web Services, Ops Genie, Heroku, Slack, and much more. Data is displayed on dashboards with customisable metrics and alerts so that you can quickly resolve issues, track your data, and share insights with your team.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Do you struggle to manage all those alerts and tickets that come in? Dell APEX AIOps can reduce noise, detect incidents sooner, and fix issues faster. Do not let a flood alerts slow you. We remove these annoying alerts automatically so that you can enjoy your day without distraction. Never look at a ticket again. We send you "Situations" instead of tickets so you can fix problems faster before your customers complain. Stop wasting your time switching between tools. We bring all the tools together in one place, so you can manage any incident regardless of its origin. Use AI and ML to identify patterns and prevent them from happening again. Continuous delivery means continuous changes. Dell APEX AIOps automates the incident management workflow to provide continuous improvement. This gives you more time for other important and enjoyable tasks.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Service assurance is a key goal for digital-first businesses. It has become the lifeblood of their business applications. These applications are becoming more complex due to the advent of 5G, edge, and containerized cloud-native infrastructures. RDAF consolidates disparate data sources and converges on the root cause using dynamic AI/ML pipelines. Then, intelligent automation is used to remediate. Data-driven companies should evaluate, assess, and implement RDAF to speed innovation, reduce time to value, meet SLAs, and provide exceptional customer experiences.

Transform your domain operations using AI and automation to create an autonomous enterprise for greater resilience, assurance, customer satisfaction, and increased customer satisfaction. Digitate's ignio solves your operational problems for an agile, resilient and autonomous enterprise. Businesses can quickly adapt to change, evolve digitally, and unleash innovation to sustain their growth. ignio can transform your IT and business operations from reactive to proactive. Learn how enterprises can improve their IT operations strategy and business strategy to become an autonomous enterprise. Start your journey from traditional to automated to autonomous operations. Autonomous Operations, powered by AI and Machine Learning, allows enterprises to reduce manual effort, adapt to business and IT changes efficiently, and focus on innovation.

AIOps allows you to predict issues, reduce user impact and automate resolutions. Automate and automate IT operations that are reactive. Cross-team automation workflows can help you identify anomalies and fix them before they happen. AIOps enables proactive digital operations. Stop chasing false positives, and identify anomalies faster. Telemetry data can be collected and analyzed for improved visibility and lower noise. Share actionable insights with other teams and identify the root cause of incidents. You can reduce outages by following guided recommendations. Rapidly implementing insights-based solutions can reduce recovery times. Pre-built playbooks and knowledge bases make repetitive tasks easier. Establish a culture that is performance-driven across all teams. DevOps and Site Reliability Engineers, (SREs), should have access to microservices in order to increase observability and speed up incident resolution. Manage the digital lifecycle beyond IT operations.

Learn how to get started on your AIOps journey with IBM Cloud Pak® for Watson AIOps. IBM Cloud Pak®, for Watson AIOps, is an AIOps platform that deploys advanced AI across the ITOps toolchain. This allows you to confidently assess, diagnose, and resolve incidents across mission critical workloads. IBM Cloud Pak® for Watson AIOps will allow you to continue your entitlements for IBM Netcool®, Operations Insight, or any other IBM IT management offerings. All relevant data sources can be correlated. Detect hidden anomalies, anticipate problems and resolve them faster. Automate runbooks to reduce risk and improve efficiency. AIOps tools allow you to connect a large amount of structured and unstructured data in real-time. Keep teams focused by incorporating insights and recommendations into existing workflows to keep them on track. Automate across applications components by creating policy at the microservice level.

Moving away from the traditional bottom-up approach for IT infrastructure management will increase efficiency. Business monitoring and event management: Identify and analyze events that impact the business and take appropriate action. Telemetry can be used to identify and resolve business problems. Telemetry is not blindly applied to infrastructure changes. TrueSight allows you to identify the root cause of application performance problems by looking at the underlying infrastructure metrics and logs. Predictive analytics allows you to alert IT when a metric goes out of band, up to three hours before it reaches baseline. To simplify the management of downstream events and impacts, identify and prioritize the most critical business issues regardless of their source.

BMC Helix Operations Management, a cloud-native, fully integrated, observability, and AIOps system, is designed to address hybrid-cloud environments. For truly effective AIOps, adopt a service-centric approach for observability data. Combine third-party observability data, such as metrics, events logs, incidents and changes, into a central IT storage data store. Service health can be viewed and root cause isolation can be achieved using dynamic business service models that are auto-generated. Increase signal-to-noise ratio through AI event suppression, deduplication and correlation to create actionable circumstances. With data and service models, AI probability assignments to causal nosdes using data and models allow for root cause isolation. Business Service Health monitoring and AI outage prediction can help you prevent problems from ever happening. Log enrichment and analytics make it easy to troubleshoot quickly. Automate your tasks with BMC or third-party tools.

Zenoss Cloud, the first SaaS-based intelligent IT operation management platform, streams and normalizes all machine information. This unique feature allows for the creation of context to prevent service disruptions in complex, modern IT environments. Zenoss allows enterprises to focus on their business growth by removing the burden of managing operations and architecture. Zenoss helps organizations eliminate infrastructure blindspots, predict business service impacts before they cause outages, and respond faster to incidents -- whatever size the business requires.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Full-stack platform for monitoring your hardware and software. InsightCat, a full-stack monitoring solution for infrastructure monitoring, allows you to search, analyze, aggregate and summarize system metrics from one place. The solution was designed to be simple and address the most pressing requests of DevOps and SecOps (System administrators, SecOps and IT specialists) related to infrastructure monitoring, security log management, log management, log management, and other issues. This solution allows you to: Perform infrastructure monitoring. Identify anomalies in your infrastructure and eliminate them as quickly possible. This will also prevent similar problems from happening again. Synthetic monitoring. Monitoring your web services 24 hours a day. Be aware of any critical downtimes in advance. Log management. Log management. Smart alerting and escalation. To keep your team informed of any unusual behavior, spikes or errors, set up the flexible alarming system.

InsightFinder Unified Intelligence Engine platform (UIE) provides human-centered AI solutions to identify root causes of incidents and prevent them from happening. InsightFinder uses patented self-tuning, unsupervised machine learning to continuously learn from logs, traces and triage threads of DevOps Engineers and SREs to identify root causes and predict future incidents. Companies of all sizes have adopted the platform and found that they can predict business-impacting incidents hours ahead of time with clearly identified root causes. You can get a complete overview of your IT Ops environment, including trends and patterns as well as team activities. You can also view calculations that show overall downtime savings, cost-of-labor savings, and the number of incidents solved.

Nagios Core, the monitoring and alerting engine, is the core application that powers hundreds of Nagios project development. Nagios Core is the event scheduler, event processor, alert manager, and monitor for elements. It has several APIs that can be used to extend its capabilities to do additional tasks. It is implemented in C for performance reasons and is designed to run natively under Linux/*nix systems.

Ponemon Institute's 2020 Cost of Data Center Outages Report estimates that an unplanned outage costs slightly more than $8662 per minute. Optimizing IT incident communications is the best way to reduce outage duration and associated costs. Everbridge's Workflow Designer automates the actions and activities that are associated with critical incidents. This allows for faster operational response. An intuitive, drag-and-drop-based graphical user interface that allows you to create and monitor workflows. There are many ready-to-use components for workflows such as conditional nodes and human activities, as well as computer processes. Best practice packs that include incident templates, communication plans and runbooks, as well as batch tasks. Connectors built-in for a wide range of IT applications system monitoring, SIEM. APM. NPM. DevOps. Event correlation tools, BCM. ITSM systems like ServiceNow.

Meet the Galileo Suite: a better way to monitor and measure the health of your environment. It automatically visualizes your asset relationships, analyzes your device health, and displays it in a single view so you can quickly remediate issues and get on with your day. Join the smart IT teams that rely on the Galileo Suite to make smarter, faster decisions to keep their systems running optimally and their business growing. Full-Stack Monitoring and Visibility. Reimagined. From basic monitoring to immersive 3D exploration, identify and resolve your IT issues faster than ever with the Galileo Suite. Try Galileo for 🆓 FREE 🆓 today.

You can empower teams by routing alerts the right people to facilitate fast collaboration and issue resolution. You can reduce the time it takes to resolve incidents by delivering the right alerts to people. ChatOps integration with your existing tools, incident timelines, and reporting for post-incident reviews are all part of the complete ChatOps experience. Engage people wherever they work. Mobile-first experiences use machine learning to make it easy to get on-call wherever you are. Splunk OnCall automates incident handling, reducing alert fatigue, and increasing uptime. Splunk OnCall streamlines your on-call schedules, escalation policies, and more We automate everything, from rotations to overrides. Our software captures all the necessary remediation data and provides contextual alert information.

Enterprise observability for all of your teams at scale Traditional tools only detect simple threshold-based anomalies. This makes it difficult to distinguish between real issues and false alarms. VMware Tanzu Observability from Wavefront allows you to create smart alerts that dynamically filter out noise and capture true anomalies. It is difficult to troubleshoot distributed cloud applications because of many moving parts, dependencies on other applications, and frequent code changes. Wavefront tracks all metrics from your cloud applications, infrastructure, and clouds. It can be difficult to find the right needle when dealing with thousands of metrics from containerized microservices and distributed cloud applications. AI Genie™, which automatically identifies "unknown unknowns", allows you to quickly find the root cause of an incident - isolate applications, infrastructure, and cloud.

IBM Instana sets the gold standard for incident prevention, offering automated full-stack visibility, 1-second data granularity, and 3-second notifications. In today’s complex and ever-changing cloud environments, even an hour of downtime can lead to six-figure losses or more. Traditional application performance monitoring (APM) tools often fall short—they’re too slow to keep up, lack the breadth to provide actionable context, and are typically reserved for super users who require extensive training to operate them. IBM Instana Observability goes beyond traditional APM by democratizing access to observability. Teams across DevOps, SRE, Platform Engineering, ITOps, and Development can seamlessly access the data they need, enriched with contextual insights. Instana delivers high-fidelity data with 1-second granularity, end-to-end tracing, and comprehensive visibility into logical, physical, and mobile dependencies spanning applications, web services, and infrastructure. At its core, Instana Dynamic APM leverages an agent-based architecture that uses sensors—lightweight, automated programs designed to monitor specific entities. A single agent per host, deployed either as a standalone process or a container.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

Checkmk is an IT monitoring system that allows system administrators, IT managers and DevOps teams, to quickly identify and resolve issues across their entire IT infrastructure (servers and applications, networks, storage and databases, containers, etc. Checkmk is used daily by more than 2,000 commercial customers worldwide and many other open-source users. Key product features * Service state monitoring with nearly 2,000 checks 'outside the box' * Event-based and log-based monitoring * Metrics, dynamic Graphing, and Long-Term Storage * Comprehensive reporting incl. Accessibility and SLAs * Flexible notifications and automated alert handling * Monitoring business processes and complex systems * Software and hardware inventory * Graphical, rule-based configuration and automated service discovery These are the top use cases * Server Monitoring * Network Monitoring * Application Monitoring * Database Monitoring * Storage Monitoring * Cloud Monitoring * Container Monitoring

FireScope's Service Performance Manager, (SPM), discovers and monitors critical IT infrastructure and services. It gathers both asset and service performance information that you can use to ensure critical applications and services are running at their best. Monitor asset performance and capacity, and avoid service disruptions. Align ITAM with business goals and identify risks and impacts to the business. Monitoring of network device, performance, and response times. FireScope Collector is a virtual FireScope Collector that listens to network flows and monitors all assets. FireScope's lightweight agents can be used to monitor Operating Systems or agentless. You can visualize your service performance using customizable dashboards and SLA reporting. You can manage availability and performance alerts. Integrate with your CMDB or IT Service Management solutions.

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.

The Uila virtual architecture is built around a big data store, which is also an analytics engine. It is designed to scale out, to accommodate large data centers with thousands of servers and to scale in, to record data at high resolution and to maintain historical data, while maintaining real-time responsiveness. The built-in redundancy provides high availability, reduces downtime and reduces maintenance costs. UMAS can run in the SaaS, Public, or Private Cloud. The analytics engine is a brain that correlates infrastructure to application performance metrics by providing the intelligence to pinpoint the root cause of application performance degradation. The trending reports based on historical data help identify infrastructure hotspots and maintain optimal application performance. uObserve offers Application Dependency Maps.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

BindPlane is a unique IT operations data management platform which can deliver a relationship-aware stream real-time logs and metrics. This is the best way to ensure that your performance monitoring platform always has the most accurate data across your entire stack. All your stack data in one place. More than 150 high-fidelity technology connections for apps, infrastructure, and cloud resources are instantly connectable to your favorite monitoring software. Dimensional data can help you identify the root cause of performance problems up to 33% quicker than traditional methods. It allows you to see the inter and intra relationships among different layers of your IT stack. Get immediate insight using our best-practice-based KPIs, data visualizations, and other tools. Share full-stack dashboards and standardize deployment automation using rich APIs. Access to the most popular enterprise technologies and a constantly updated library of plugins will improve analytics accuracy.

SolarWinds®, AppOptics™, is a SaaS-based infrastructure and application monitoring tool for custom-built on-premises, hybrid, and cloud systems. AppOptics reduces MTTR by allowing quick identification of performance issues across the stack, from the application to the underlying infrastructure down to the line code. AppOptics was designed to be easy to use and set up by IT professionals. It has powerful features that quickly and automatically identify performance issues, eliminating the guesswork and reducing the time spent on troubleshooting. AppOptics allows you to align infrastructure and performance objectives with business objectives.

Automate service catalogs and alert audits across all your observability tools. Temperstack gives visibility, surfaces issues proactively, and allows collaboration across teams - from CTOs to SRE Engineers. Control metrics, prevent system downtimes, fix issues, and improve the reliability of your system. Visualize dependencies and streamline SLOs to achieve goals. Automate alerts and reduce fatigue. Measure, streamline and accelerate incident resolution. Facilitate postmortems and optimize configurations to cultivate excellence. Temperstack integrates the most popular monitoring software, providing a unified interface for all observability. Operates on most cloud providers. Integrate tools into the entire development toolchain. Experts are available to help you at any time. No heavy lifting of infrastructure is required.

Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.

Reimagined observability in one place for context and performance, across all stacks at any scale. Monitor applications, infrastructure, databases and more on a single intuitive dashboard to gain comprehensive end-toend visibility. With just a few mouse clicks, you can easily track and analyze digital journeys from the browser to applications and infrastructure. Deep user analytics and real-user monitoring (RUM) can help you gain valuable insights about user journeys, identify dropouts and pinpoint critical business points. Real-time visibility, rapid root-cause analyses and quick adaptations will help you to optimize and innovate. You can reach our team of experts 24/7, 365 days per year to receive timely assistance.

StackState's Topology & Relationship-Based Observability platform allows you to manage your dynamic IT environment more effectively. It unifies performance data from existing monitoring tools and creates a single topology. This platform allows you to: 1. 80% Reduced MTTR by identifying the root cause of the problem and alerting the appropriate teams with the correct information. 2. 65% Less Outages: Through real-time unified observation and more planned planning. 3. 3.3.2. 3x faster releases: Developers are given more time to implement the software. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.