Alternatives to BigPanda

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

Statseeker is a powerful network performance monitor solution. It's fast, scalable, and cost-effective. Statseeker requires only one server or virtual machine to be up and running in minutes. It can also discover your entire network in under an hour without any significant impact on your bandwidth availability. It can monitor networks of all sizes, polling upto one million interfaces every sixty second, and collecting network data like SNMP, ping, NetFlow (sFlow, and J-Flow), sylog and trap messages, SDN configuration, and health metrics. Statseeker performance data are never averaged or rolled up. This eliminates the guesswork when it comes to identifying over- and underestimated infrastructure, root cause analysis, capacity planning, and other tasks. Statseeker's complete data retention means the in-built analytic engine can accurately detect anomalies in performance and forecast network behaviour months in advance. This allows network admins to plan and perform cost-effective, preventative maintenance, instead of fire-fighting problems as they occur. Statseeker's dashboards and out-of-the box reports allow you to troubleshoot and fix problems in your network before users are aware.

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

IBM Instana sets the benchmark for incident prevention, offering comprehensive full-stack visibility with one-second precision and a notification time of just three seconds. In the current landscape of rapidly evolving and intricate cloud infrastructures, the financial repercussions of an hour of downtime can soar into the six-figure range or more. Conventional application performance monitoring (APM) tools often fall short, lacking the speed and depth required to effectively address and contextualize technical issues, and they usually necessitate extensive training for super users before they can be utilized effectively. In contrast, IBM Instana Observability transcends the limitations of standard APM tools by making observability accessible to a wider audience, enabling individuals from DevOps, SRE, platform engineering, ITOps, and development teams to obtain the necessary data and context without barriers. The Instana Dynamic APM functions through a specialized agent architecture, utilizing sensors—automated, lightweight programs specifically designed to monitor particular entities and ensure optimal performance. As a result, organizations can respond to incidents proactively and maintain a higher level of service continuity.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Do you struggle to manage all those alerts and tickets that come in? Dell APEX AIOps can reduce noise, detect incidents sooner, and fix issues faster. Do not let a flood alerts slow you. We remove these annoying alerts automatically so that you can enjoy your day without distraction. Never look at a ticket again. We send you "Situations" instead of tickets so you can fix problems faster before your customers complain. Stop wasting your time switching between tools. We bring all the tools together in one place, so you can manage any incident regardless of its origin. Use AI and ML to identify patterns and prevent them from happening again. Continuous delivery means continuous changes. Dell APEX AIOps automates the incident management workflow to provide continuous improvement. This gives you more time for other important and enjoyable tasks.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Callgoose SQIBS – Revolutionizing IT Automation and Incident Management Callgoose SQIBS stands as an advanced automation platform designed to enhance IT operations, streamline incident response, and boost system reliability. It features instant alerts, on-call scheduling, automatic incident remediation, and smooth integrations to reduce downtime and increase operational efficiency. 🔹 Use Cases: Automatic incident remediation, scheduling for on-call personnel, automation of processes, management of IT requests, event-driven automation, and integrations with cloud services. 🔹 Target Users: Corporations, DevOps teams, managed service providers (MSPs), and IT departments across various sectors, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare. 🔹 Notable Features: Alerts through multiple channels, automation of runbooks, absence of per-user charges, and complete customization options. 🔹 Pricing: Subscriptions range from a Freemium option ($0) to a Dedicated plan ($1000/month), with automation capabilities included in all paid tiers. Compatible with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS is designed to be scalable and cost-efficient while providing seamless IT automation. Additionally, users can expect ongoing updates and improvements to enhance their experience further. 🚀

The Dynatrace software intelligence platform revolutionizes the way organizations operate by offering a unique combination of observability, automation, and intelligence all within a single framework. Say goodbye to cumbersome toolkits and embrace a unified platform that enhances automation across your dynamic multicloud environments while facilitating collaboration among various teams. This platform fosters synergy between business, development, and operations through a comprehensive array of tailored use cases centralized in one location. It enables you to effectively manage and integrate even the most intricate multicloud scenarios, boasting seamless compatibility with all leading cloud platforms and technologies. Gain an expansive understanding of your environment that encompasses metrics, logs, and traces, complemented by a detailed topological model that includes distributed tracing, code-level insights, entity relationships, and user experience data—all presented in context. By integrating Dynatrace’s open API into your current ecosystem, you can streamline automation across all aspects, from development and deployment to cloud operations and business workflows, ultimately leading to increased efficiency and innovation. This cohesive approach not only simplifies management but also drives measurable improvements in performance and responsiveness across the board.

Embark on your AIOps journey and revolutionize your IT operations using IBM Cloud Pak for Watson AIOps. This advanced platform integrates sophisticated, explainable AI throughout the ITOps toolchain, enabling you to effectively evaluate, diagnose, and address incidents affecting critical workloads. For those seeking IBM Netcool Operations Insight or earlier IBM IT management solutions, IBM Cloud Pak for Watson AIOps represents the next step in your current entitlements. It allows you to correlate data from all pertinent sources, uncover hidden anomalies, predict potential issues, and expedite resolutions. By proactively mitigating risks and automating runbooks, workflows become significantly more efficient. AIOps tools facilitate the real-time correlation of extensive unstructured and structured data, ensuring that teams can remain focused while gaining valuable insights and recommendations integrated into their existing processes. Additionally, you can create policies at the microservice level, allowing for seamless automation across various application components, ultimately enhancing overall operational efficiency even further. This comprehensive approach ensures that your IT operations are not just reactive but also strategically proactive.

Service assurance is a key goal for digital-first businesses. It has become the lifeblood of their business applications. These applications are becoming more complex due to the advent of 5G, edge, and containerized cloud-native infrastructures. RDAF consolidates disparate data sources and converges on the root cause using dynamic AI/ML pipelines. Then, intelligent automation is used to remediate. Data-driven companies should evaluate, assess, and implement RDAF to speed innovation, reduce time to value, meet SLAs, and provide exceptional customer experiences.

Utilize AIOps to foresee problems, minimize the impact on users, and streamline resolution processes. Transition from a reactive approach in IT operations to one that leverages insights and automation for better efficiency. Detect unusual patterns and address potential issues proactively through collaborative automation workflows. Enhance digital operations with AIOps by focusing on proactive measures rather than merely responding to incidents. Eliminate the burden of chasing after false positives as you pinpoint anomalies with greater accuracy. Gather and scrutinize telemetry data to achieve improved visibility while minimizing unnecessary distractions. Identify the underlying causes of incidents and provide teams with actionable insights for better collaboration. Take preemptive steps to reduce outages by following guided recommendations, ensuring a more resilient infrastructure. Accelerate recovery efforts by swiftly implementing solutions derived from analytical insights. Streamline repetitive processes using pre-crafted playbooks and resources from your knowledge base. Foster a culture centered on performance across all teams involved. Equip DevOps and Site Reliability Engineers (SREs) with the necessary visibility into microservices to enhance observability and expedite responses to incidents. Expand your focus beyond just IT operations to effectively oversee the entire digital lifecycle and ensure seamless digital experiences. Ultimately, adopting AIOps empowers your organization to stay ahead of challenges and maintain operational excellence.

Revolutionize your operations across various sectors by leveraging AI and Automation to establish an Autonomous Enterprise that enhances resilience, assures quality, and elevates the customer experience. Digitate’s ignio addresses your operational challenges, enabling the transition to an Agile, Resilient, and Autonomous Enterprise. Organizations can swiftly adapt to changes, embark on digital transformations, and foster innovation to thrive in competitive landscapes. By utilizing ignio, you can shift your IT and business operations from a reactive stance to a proactive one, propelling you toward the ability to ‘Predict, Prescribe, and Prevent.’ Discover how enterprises can enhance their business and IT operational strategies to forge a path into an Autonomous Enterprise. Begin your transformation journey from Traditional to Automated and ultimately to Autonomous Operations. With the power of AI and Machine Learning, Autonomous Operations empower businesses to minimize manual intervention, seamlessly adapt to both business and IT shifts with lower costs, and prioritize innovation as a core focus. This strategic shift not only optimizes efficiency but also positions organizations to thrive in an ever-evolving landscape.

According to the Ponemon Institute's 2020 report on the financial impact of data center outages, the average cost of an unexpected data center failure exceeds $8,662 for each passing minute. The greatest potential for minimizing both the duration of outages and the costs incurred lies in enhancing communication regarding IT incidents. Everbridge’s Workflow Designer facilitates a faster operational response to urgent situations by automating the necessary actions tied to relevant business processes. It features a user-friendly, self-service graphical interface that employs a drag-and-drop method for defining and monitoring workflows effectively. Users benefit from a diverse set of readily available workflow components, including computer processes, conditional nodes, and tasks performed by humans. Additionally, it comes equipped with pre-packaged best practices comprising incident templates, communication strategies, runbooks, and batch tasks for immediate use. Furthermore, built-in connectors are compatible with a wide array of IT applications, including system monitoring tools, SIEM, APM, NPM, DevOps utilities, event correlation platforms, BCM, and ITSM systems such as ServiceNow, ensuring seamless integration and enhancing overall operational efficiency.

BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.

Enhance your efficiency by shifting away from the conventional bottom-up method of managing IT infrastructure. Monitor business operations and manage events by identifying and evaluating incidents that influence the organization, then respond appropriately. Establish and execute telemetry from the perspective of the end user to effectively troubleshoot business challenges instead of merely reacting to changes in infrastructure components. By exploring the fundamental metrics, events, and logs of the infrastructure, TrueSight empowers you to tackle the root causes of application performance degradation. Utilizing predictive analytics, it can alert IT teams when a metric falls outside acceptable ranges up to three hours before it breaches the established baseline. Furthermore, it is crucial to pinpoint and rank the most critical business challenges, regardless of their origins, to significantly streamline subsequent event and impact management tasks. This proactive approach ultimately fosters a more resilient IT environment, ensuring smoother operations and better alignment with business objectives.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Zenoss Cloud stands out as a pioneering SaaS-based intelligent platform for IT operations management, capable of streaming and normalizing all machine data, which fosters the development of context essential for averting service disruptions in intricate and contemporary IT settings. By utilizing Zenoss, enterprises can redirect their focus towards business growth, alleviating the burdens that hinder their architecture and operations teams. Organizations leveraging Zenoss are empowered to eradicate infrastructure blind spots, anticipate the repercussions on business services prior to outages, and expedite incident resolution, all while scaling to meet the demands of their operations. Designed specifically for today's IT infrastructures, Zenoss Cloud transforms the way businesses manage their systems and services. Together, we can explore potential collaborations to enhance operational efficiency and resilience.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Full-stack platform for monitoring your hardware and software. InsightCat, a full-stack monitoring solution for infrastructure monitoring, allows you to search, analyze, aggregate and summarize system metrics from one place. The solution was designed to be simple and address the most pressing requests of DevOps and SecOps (System administrators, SecOps and IT specialists) related to infrastructure monitoring, security log management, log management, log management, and other issues. This solution allows you to: Perform infrastructure monitoring. Identify anomalies in your infrastructure and eliminate them as quickly possible. This will also prevent similar problems from happening again. Synthetic monitoring. Monitoring your web services 24 hours a day. Be aware of any critical downtimes in advance. Log management. Log management. Smart alerting and escalation. To keep your team informed of any unusual behavior, spikes or errors, set up the flexible alarming system.

InsightFinder Unified Intelligence Engine platform (UIE) provides human-centered AI solutions to identify root causes of incidents and prevent them from happening. InsightFinder uses patented self-tuning, unsupervised machine learning to continuously learn from logs, traces and triage threads of DevOps Engineers and SREs to identify root causes and predict future incidents. Companies of all sizes have adopted the platform and found that they can predict business-impacting incidents hours ahead of time with clearly identified root causes. You can get a complete overview of your IT Ops environment, including trends and patterns as well as team activities. You can also view calculations that show overall downtime savings, cost-of-labor savings, and the number of incidents solved.

Enhance team efficiency by directing alerts to the appropriate individuals, facilitating swift collaboration and resolution of issues. By ensuring that alerts reach the right recipients, you can minimize the time taken to acknowledge and rectify incidents. Our complete ChatOps experience seamlessly integrates with your existing tools, offering incident timelines and reporting functionalities that support blameless post-incident analysis. Foster engagement by meeting individuals in their work environments; our mobile-first solutions utilize machine learning to provide on-call accessibility from any location. Splunk On-Call streamlines incident management processes, alleviating alert fatigue and promoting higher uptime rates. Utilize Splunk On-Call to optimize your on-call schedules and escalation frameworks, automating everything from rotations to overrides. Our platform delivers contextual alert details, machine learning-based suggestions, and enhances collaboration to efficiently tackle issues, all while meticulously documenting crucial remediation information for future reference. This allows teams to not only resolve incidents promptly but also to learn from them to improve future responses.

Nagios Core, the monitoring and alerting engine, is the core application that powers hundreds of Nagios project development. Nagios Core is the event scheduler, event processor, alert manager, and monitor for elements. It has several APIs that can be used to extend its capabilities to do additional tasks. It is implemented in C for performance reasons and is designed to run natively under Linux/*nix systems.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Meet the Galileo Suite: a better way to monitor and measure the health of your environment. It automatically visualizes your asset relationships, analyzes your device health, and displays it in a single view so you can quickly remediate issues and get on with your day. Join the smart IT teams that rely on the Galileo Suite to make smarter, faster decisions to keep their systems running optimally and their business growing. Full-Stack Monitoring and Visibility. Reimagined. From basic monitoring to immersive 3D exploration, identify and resolve your IT issues faster than ever with the Galileo Suite. Try Galileo for 🆓 FREE 🆓 today.

Enhance your cloud operation workflow through a unified platform that encompasses all production events, governance of runbooks, automation, operational processes, and in-depth analytics. Designed to elevate productivity, it empowers every team member to attain greater outcomes. Whether you're managing on-premises infrastructure or leveraging cloud-native solutions, whether you are a scaling startup or a large multinational corporation, XiteiT alleviates the challenges associated with the daily intricacies of your cloud operations team. It serves as a comprehensive CloudOps orchestration and automation solution that consolidates all monitoring, productivity tools, and associated automation systems within an organization. By centralizing all cloud operational tasks, you achieve complete observability and operational uniformity, leveraging current personnel and processes to enhance incident response and production management effectiveness. Furthermore, it fosters operational transparency, allowing for prioritized decision-making and significantly shortening remediation times, thus streamlining your cloud operations for optimal efficiency.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

Checkmk is an IT monitoring system that allows system administrators, IT managers and DevOps teams, to quickly identify and resolve issues across their entire IT infrastructure (servers and applications, networks, storage and databases, containers, etc. Checkmk is used daily by more than 2,000 commercial customers worldwide and many other open-source users. Key product features * Service state monitoring with nearly 2,000 checks 'outside the box' * Event-based and log-based monitoring * Metrics, dynamic Graphing, and Long-Term Storage * Comprehensive reporting incl. Accessibility and SLAs * Flexible notifications and automated alert handling * Monitoring business processes and complex systems * Software and hardware inventory * Graphical, rule-based configuration and automated service discovery These are the top use cases * Server Monitoring * Network Monitoring * Application Monitoring * Database Monitoring * Storage Monitoring * Cloud Monitoring * Container Monitoring

FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

Doctor Droid is an innovative AI-powered platform aimed at transforming how engineering teams monitor and resolve issues. It streamlines intricate investigations by adhering to established procedures, analyzing data from various integrations, pinpointing root causes, and implementing standardized runbooks for automated recovery. By actively monitoring alerts, Doctor Droid equips teams with pertinent data and insights, thereby cutting down on-call time by as much as 80% and enabling quick responses from engineers. Additionally, it enhances the onboarding experience for new engineers by automating document searches, familiarizing them with new tools, and helping them understand data, which allows them to take on primary on-call responsibilities right from the start. Furthermore, Doctor Droid is capable of conducting spontaneous investigations, such as scrutinizing Kubernetes clusters or reviewing recent deployments, while also adapting to create new strategies based on user recommendations and existing documentation. It boasts seamless integration with over 40 different tools throughout the technology stack, which significantly enhances its functionality and versatility. As a result, engineering teams can operate more efficiently and effectively in a rapidly evolving environment.

SolarWinds®, AppOptics™, is a SaaS-based infrastructure and application monitoring tool for custom-built on-premises, hybrid, and cloud systems. AppOptics reduces MTTR by allowing quick identification of performance issues across the stack, from the application to the underlying infrastructure down to the line code. AppOptics was designed to be easy to use and set up by IT professionals. It has powerful features that quickly and automatically identify performance issues, eliminating the guesswork and reducing the time spent on troubleshooting. AppOptics allows you to align infrastructure and performance objectives with business objectives.