Alternatives to AutomatePro

StackAI is an enterprise AI automation platform that allows organizations to build end-to-end internal tools and processes with AI agents. It ensures every workflow is secure, compliant, and governed, so teams can automate complex processes without heavy engineering. With a visual workflow builder and multi-agent orchestration, StackAI enables full automation from knowledge retrieval to approvals and reporting. Enterprise data sources like SharePoint, Confluence, Notion, Google Drive, and internal databases can be connected with versioning, citations, and access controls to protect sensitive information. AI agents can be deployed as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, ServiceNow, or custom apps. Security is built in with SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, and data residency. Analytics and cost governance let teams track performance, while evaluations and guardrails ensure reliability before production. StackAI also offers model flexibility, routing tasks across OpenAI, Anthropic, Google, or local LLMs with fine-grained controls for accuracy. A template library accelerates adoption with ready-to-use workflows like Contract Analyzer, Support Desk AI Assistant, RFP Response Builder, and Investment Memo Generator. By consolidating fragmented processes into secure, AI-powered workflows, StackAI reduces manual work, speeds decision-making, and empowers teams to build trusted automation at scale.

Apty serves as a Digital Adoption Platform designed to enhance business processes for enterprises. Achieving effective digital adoption necessitates not only guiding users through essential new software applications but also actively encouraging them to engage with new workflows. Apty uniquely merges on-screen guidance with the efficiency of proactive process compliance automation. IT operations managers, application owners, VPs of HR and Sales, as well as prominent CIOs all rely on Apty to maximize their employees' utilization of web-based applications in their daily tasks. Each month, nearly one million users leverage Apty to master web-based applications and excel in their roles at renowned companies such as Delta Airlines, Boeing, Agile CRM, and many others. It’s essential to recognize that the challenge lies not in the software itself, but in the way it is employed by users. By facilitating a more effective onboarding experience, Apty empowers organizations to harness the full potential of their digital tools.

ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.

Cutting the time required for ServiceNow upgrades by 50% is achievable with DotWalk's AI-driven solutions that handle tasks better suited for automation. No other provider addresses the challenges of lengthy ServiceNow upgrade testing quite like DotWalk. Established by experts in ServiceNow and Automated Testing Framework (ATF), DotWalk aims to eliminate the difficulties associated with complex upgrades. Their unique AI-powered solutions operate seamlessly within ServiceNow, allowing businesses to concentrate on their core priorities while automating what should not be left to human effort. With a wealth of experience in the ServiceNow landscape, the DotWalk team collaborates with large enterprises to streamline labor-intensive upgrades, cut costs, and allocate more time to critical business projects. As companies implementing ServiceNow increasingly turn to automated testing, they enhance the efficiency of their upgrade and update set processes, ultimately paving the way for smoother transitions and better outcomes. The commitment to innovation and excellence positions DotWalk as a leader in the realm of ServiceNow upgrades.

ServiceNow Cloud Observability provides real-time visibility and monitoring of cloud infrastructure, applications and services. It allows organizations to identify and resolve performance problems by integrating data from different cloud environments into a single dashboard. ServiceNow Cloud Observability's advanced analytics and alerting features help IT and DevOps departments detect anomalies, troubleshoot issues, and ensure optimal performance. The platform supports AI-driven insights and automation, allowing teams the ability to respond quickly to incidents. Overall, the platform improves operational efficiency while ensuring a seamless user-experience across cloud environments.

ServiceNow can automate data extraction and workflow connectivity for IT service professionals. Perhaps you are pulling data from the business into a data warehouse or your users want to use their preferred BI tools to run analytics. You may be looking for a simplified way to pass work to external service providers or departments without duplicating effort. This will allow you to keep track of progress and provide visibility into service levels. Perspectium solutions enable ServiceNow customers to move tens or millions of records every single day for a variety reasons. We offer the only way to do this, as a fully managed service (just as ServiceNow), with a minimal performance impact.

To effectively oversee and enhance your systems, it is essential to have a precise understanding of the assets present in your IT landscape along with up-to-date and reliable configuration data. By utilizing a well-maintained configuration management database (CMDB), gaining insights into your organization’s IT framework becomes straightforward, especially concerning service impact assessments, asset oversight, regulatory compliance, and configuration management processes. The ServiceNow® CMDB offers a unified record-keeping system for IT, and when integrated with ServiceNow Service Mapping, it transforms into a service-aware database, empowering your ServiceNow applications to also adopt a service-centric approach. With a robust CMDB in place, you achieve comprehensive visibility over your infrastructure and services, which enhances your governance of the environment and supports improved decision-making. Ultimately, this leads to a more streamlined and efficient IT operation, enabling your organization to respond swiftly to changes and challenges.

xtype enhances the capabilities of ServiceNow platform teams by enabling quicker innovation, managing multiple instances effectively, minimizing backlogs, ensuring compliance, and mitigating operational risks. This innovative product transforms the processes of backing up and restoring ServiceNow instances, significantly cutting down preparation time while boosting accuracy through its automatic identification of backup and restoration needs. With xtype, users gain exceptional visibility into their ServiceNow environment, as it offers a dynamic shared view of backup and restore plans that facilitates real-time collaboration and keeps everyone informed about ongoing tasks. This alignment among team members fosters a cooperative atmosphere and improves overall efficiency in managing responsibilities and tracking clone statuses. Additionally, xtype provides a specialized visibility tool for managing multiple instances of the ServiceNow landscape, enabling users to quickly detect and address any version discrepancies within just minutes. By streamlining these critical processes, xtype not only enhances operational effectiveness but also empowers teams to focus on more strategic initiatives.

newLab Cloud serves as a laboratory management platform optimized for AI and is constructed on the ServiceNow framework. It is specifically tailored to assist biotech, pharmaceutical, and research entities in optimizing their workflows, overseeing laboratory instruments, and automating compliance tasks. This platform is engineered for contemporary research and development settings, providing a comprehensive solution that includes equipment monitoring, document organization, workflow automation, and detailed audit trails, all within a secure cloud environment. Additionally, through its integrations with ServiceNow, newLab Cloud enhances the synergy between laboratory and IT operations, fostering better collaboration, safeguarding data integrity, and speeding up the pace of innovation across various sectors.

ServiceNow: ServiceNow makes it easier to manage RFPflow and Source-to-Pay Enterprise applications. Modernize procurement operations with AI and Digital Workflow. These tools automate manual work, increase productivity and improve visibility. Intelligent Source-toPay Applications for ServiceNow customers ServiceNow allows you to digitize sourcing, contracting and procurement processes. This will allow you to have greater control over costs and compliance. Request for Proposal Management. Accelerate vendor qualification using milestone-based RFX to-Award workflows and collaborative vendor scoring. Aavenir's simple-to-use Request for Proposal Management solution (RFP), streamlines the sourcing process and accelerates supplier qualification for strategic engagements. Streamlining Sourcing Is Critical to Success 63% of CPOs feel pressured to move quickly and skip market intelligence reviews.

ServiceNow Cloud Accelerate is an innovative solution aimed at enhancing and automating cloud operations, allowing organizations to effectively manage and optimize their cloud resources. By integrating seamlessly with multiple cloud platforms, it offers comprehensive visibility and control over cloud infrastructure, applications, and services. With its robust features, including automated workflows, governance capabilities, and cost management tools, ServiceNow Cloud Accelerate guarantees that cloud resources are utilized efficiently while adhering to company policies. The platform significantly boosts agility by facilitating quicker deployment of cloud services and minimizing the need for manual intervention. This results in enhanced operational efficiency and fosters a more proactive strategy for supervising cloud environments. Additionally, organizations leveraging this solution can expect to achieve greater scalability and improved resource allocation, ultimately driving better business outcomes.

Transform your Digital Workplace management with the Juriba Platform, a revolutionary Digital Platform Conductor (DPC) designed exclusively for the dynamic needs of enterprise-level Digital Workplace leaders. Embrace a comprehensive range of capabilities, from end-to-end Digital Workplace management to application testing and packaging, as well as driving complex IT transformations and Evergreen IT management initiatives. Integrating seamlessly with leading Hybrid Digital Infrastructure Management tools like Microsoft Endpoint Manager, Microsoft Intune, ServiceNow, NexThink, and Workspace ONE, the Juriba Platform ensures seamless data synchronization across your entire Digital Workplace, granting you unparalleled visibility and control. By harnessing intelligent workplace automation and orchestration, mundane tasks are automated, freeing up valuable time and reducing the risk of human error. Unlock the true potential of your IT environment with user-friendly dashboards and reports that offer in-depth insights, empowering you to make data-driven decisions that optimize infrastructure investments and drive business growth.

Organizations need to understand and manage who has access to what across their entire IT ecosystem: cloud and on-premises application stack, infrastructure, DevOps pipelines. This is important for both external (regulatory compliance) and internal (security and risk management, employee experience and productivity) reasons. Legacy identity solutions have not met the needs of modern organizations with over 50% of Identity Governance programs being in distress and more than 75% looking to replace their current solution (Source: Gartner). They are unable to keep pace with shifts in business due to digital transformation and the rise of the business platform. Clear Skye, the only identity governance and security solution built natively on ServiceNow, optimizes enterprise identity and risk management with a platform-first approach. The company provides workflow management, access requests, access review, and identity lifecycle management tools to a broad set of vertical markets. By leveraging an existing ​business platform, Clear Skye enables customers to ​reduce friction and IT hurdles, while improving workflows and user experience.

ServiceNow HR Service Delivery (HRSD) provides enterprises with a powerful, AI-enabled platform to transform employee support and workforce management. By consolidating HR services into a single employee portal, HRSD eliminates inefficiencies caused by scattered tools and manual processes. Employees can access resources, request help, and track their needs in real time through web, mobile, or virtual agent channels. With generative AI and automation built directly into the platform, HRSD can resolve routine inquiries instantly while escalating more complex issues to human agents when needed. Advanced tools like Employee Journey Management, Case & Knowledge Management, and Issue Auto Resolution support seamless workflows that adapt to changing employee needs. HR teams benefit from a dedicated agent workspace that centralizes data, tasks, and insights to resolve cases faster. Integration with the broader ServiceNow AI Platform ensures that HRSD connects with enterprise-wide processes, driving consistent and scalable employee experiences. Designed to enhance both productivity and employee satisfaction, ServiceNow HRSD helps organizations increase engagement while reducing costs and support overhead.

IBM DevOps Deploy, previously known as IBM UrbanCode Deploy, is an application-release platform that enables the continuous delivery of applications to various environments by integrating deployment automation with extensive visibility, traceability, and auditing features. It enhances the frequency of software releases through automated and repeatable deployment processes that span development, testing, and production phases. The solution streamlines the deployment of multichannel applications, ensuring consistency and repeatability across both on-premises and cloud environments. By utilizing a centralized server, organizations can efficiently manage thousands of endpoints across multiple clouds, data centers, or mainframes. The platform increases robustness and simplifies the design of processes through established integrations with a wide array of tools and technologies, such as Jira, Jenkins, Kubernetes, Microsoft, ServiceNow, and WebSphere, ultimately fostering a more agile development environment. This comprehensive approach not only accelerates delivery but also enhances overall operational efficiency.

Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required. Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise. Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications. Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.

By implementing Shift Left, organizations can expedite incident resolution earlier in the support process. This approach empowers Level 1, Level 2, and field support technicians to efficiently address common issues related to users and devices directly from the ServiceNow incident form. By eliminating the necessity for privileged access across various systems such as Active Directory, Microsoft Configuration Manager, LAPS, and MBAM, first-call resolution rates can see a substantial boost. Rather than escalating issues to higher levels of support, Shift Left equips help desk teams with the tools to perform actions like resetting user passwords and unlocking accounts, all within the incident form. This capability allows for a marked increase in the number of tickets diagnosed and resolved during the initial call. Moreover, technicians can access a record of troubleshooting steps already taken for an incident, which significantly reduces the likelihood of redundant efforts. Ultimately, this streamlined approach enhances the overall efficiency and effectiveness of support operations.

Manage risk and compliance enterprise-wide through change and disruption created by evolving global regulations including privacy and ESG, human error, cyberattacks, digital transformation, and more. By seamlessly embedding risk management and compliance into your daily workflows and familiar user experiences you can enable a common language to improve risk-informed decisions, reduce costs, gain real-time visibility into risk, and effectively communicate with stakeholders at all levels.

Engage and cooperate with a tailored enterprise work management solution designed specifically for marketers, by those who truly understand marketing. As the preeminent choice in Enterprise workflow management, ServiceNow enjoys the confidence of IT, HR, Finance, and Customer Service departments globally. By developing Tenon on the ServiceNow platform, integrating Marketing with the broader enterprise ecosystem has become remarkably straightforward. Establish a solid framework for repeatable work management that enhances communication, fosters collaboration, and ensures consistency — all within a robust system capable of empowering enterprise teams. Navigate the complexities of campaigns throughout the entire customer journey with a work view that offers clarity and insight from the initial planning stages to full execution. Additionally, maintain an accurate understanding of performance through strategic workload capacity planning and shared dashboards that consistently track essential performance metrics, ensuring that teams remain aligned and informed.

At last, you can create, manage, deliver, and assess your training program all from one platform. PlatCore LMS, designed specifically for ServiceNow, gives you the tools necessary to enhance the success of employees, customers, and partners alike. This learning management system provides the adaptability and strength required to offer a comprehensive, data-driven educational experience. Regardless of your specific training requirements, an LMS that operates on ServiceNow seamlessly integrates with your business data and workflows, ensuring that the right training reaches the right individuals at crucial moments. By doing so, you empower customers to achieve greater success. Additionally, you can strengthen relationships with customers and improve overall results through value-oriented, on-demand training options. Foster a culture of lifelong learning and tap into workforce potential with centralized, role-specific portals and advanced knowledge tools. Utilizing a single training platform not only saves time but also mitigates risks. Furthermore, by automating tasks like assignments and reporting, you can enhance efficiency and scale up your operations effectively. This unified approach to training ultimately leads to a more engaged and skilled workforce.

ServiceNow® Problem Management streamlines the process of restoring services, often enabling the prevention of future issues altogether. By utilizing a systematic workflow that identifies root causes and resolves problems, ServiceNow allows organizations to eradicate recurring incidents and lessen the effects of unforeseen disruptions. Through automated workflows, problem managers can conveniently document both workarounds and solutions, allowing IT teams to concentrate on their tasks and enhance productivity. With a unified perspective on incidents and related changes, IT professionals can provide quicker responses and effective resolutions. Accelerate the resolution process, reduce interruptions, and lessen the consequences by disseminating solutions and workarounds. Identify and tackle potential points of failure while assessing the impact of issues all in a single platform. By equipping IT with the tools to tackle problems at their origin, the likelihood of future disruptions from repeated incidents is significantly diminished. Furthermore, sharing updates with service subscribers fosters greater transparency and facilitates more effective collaboration among teams. As a result, organizations can work more cohesively and efficiently to improve overall service quality.

Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.

BlueCat Gateway provides a flexible automation layer that unifies DNS operations and integrates seamlessly with the broader Integrity platform. Its Python-based framework gives NetOps, CloudOps, and DevOps teams the freedom to automate everything from routine provisioning to highly complex workflows. Gateway connects easily to platforms like ServiceNow, enabling compliant self-service IP provisioning based on predefined logic and organizational policies. Through Terraform integration and a broad catalog of applications, teams can deeply customize their environments without being locked into proprietary tools. The platform’s intuitive UI allows authorized users to build, edit, and reuse automation workflows quickly, accelerating iteration while reducing operational overhead. Gateway enhances visibility by synchronizing cloud-based resources and providing detailed logs, reports, and health metrics. Its adaptive ecosystem—including open-source scripts from the BlueCat Labs GitHub—gives organizations endless customization potential. Altogether, Gateway empowers IT teams to automate faster, operate more efficiently, and deliver consistent network services across distributed environments.

Qbilon offers comprehensive visibility and real-time architectural insights into the IT environments of large enterprises through its seamless data integration capabilities. By leveraging a high level of automation alongside effective data management for both on-premises and cloud solutions, it significantly decreases the need for manual input while enhancing data accuracy and dependability. The platform consolidates information from various sources, including AWS, Azure, GCP, Darktrace, VMware, and PRTG, to provide a cohesive perspective on your IT assets, complete with precise dependency mapping that can be utilized to update systems like your ServiceNow CMDB. In addition, Qbilon's robust visualizations not only boost operational efficiency but also simplify IT architectures, thereby elevating visibility and minimizing the necessity for manual configuration tasks. This holistic approach ensures that organizations can stay agile and responsive in their IT management strategies.

According to the Ponemon Institute's 2020 report on the financial impact of data center outages, the average cost of an unexpected data center failure exceeds $8,662 for each passing minute. The greatest potential for minimizing both the duration of outages and the costs incurred lies in enhancing communication regarding IT incidents. Everbridge’s Workflow Designer facilitates a faster operational response to urgent situations by automating the necessary actions tied to relevant business processes. It features a user-friendly, self-service graphical interface that employs a drag-and-drop method for defining and monitoring workflows effectively. Users benefit from a diverse set of readily available workflow components, including computer processes, conditional nodes, and tasks performed by humans. Additionally, it comes equipped with pre-packaged best practices comprising incident templates, communication strategies, runbooks, and batch tasks for immediate use. Furthermore, built-in connectors are compatible with a wide array of IT applications, including system monitoring tools, SIEM, APM, NPM, DevOps utilities, event correlation platforms, BCM, and ITSM systems such as ServiceNow, ensuring seamless integration and enhancing overall operational efficiency.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

Fairmarkit is an intelligent sourcing platform that empowers companies to purchase the goods and services they require more efficiently. Fairmarkit empowers procurement and supply-chain teams to use automation and data to promote competitive bidding and reduce manual work in existing processes. Fairmarkit is a consortium of innovative procurement departments from a variety of industries such as Univision and ServiceNow. It aims to revolutionize how organizations purchase goods and services. Visit www.fairmarkit.com to learn more.

The AWS DevOps Agent is a solution provided by Amazon Web Services (AWS) that functions as a self-sufficient, continuously operating operations engineer, tasked with identifying and preventing issues within your infrastructure, applications, and deployment processes. This tool autonomously analyzes your application assets and their interconnections, encompassing infrastructure, code repositories, deployment workflows, monitoring tools, and telemetry data, to synthesize information from logs, metrics, traces, deployment activities, and recent code modifications. In the event of an alert, unexpected error surge, or a help request, the DevOps Agent promptly initiates an automated analysis; it conducts incident triage around the clock, performs root-cause examinations, and offers detailed remediation strategies that can seamlessly integrate into team workflows (for instance, through Slack, ServiceNow, or PagerDuty) or directly generate support tickets with AWS. Moreover, this proactive approach ensures that potential issues are addressed before they escalate, enhancing the overall reliability of your systems.

FLAS offers a straightforward, cost-effective solution for manual testing organizations to navigate the complexities of moving to a fully automated testing environment. It redefines the emerging trend towards lightweight infrastructure, showcasing Nexii's strategic use of open-source technologies, cloud solutions, and seamless integration methods. The platform empowers manual testers to create automation scripts without requiring any coding skills, enhancing the DevOps process by managing the entire testing workflow from planning to bug reporting and test case management. Furthermore, it facilitates easy integration with various applications through a comprehensive suite of APIs. With a strong emphasis on continuous testing at the core of CI/CD practices, the upcoming product roadmap also plans to incorporate configuration management features using Ansible, ensuring effective management of test setup deployments in the future. This forward-thinking approach positions FLAS as a leader in addressing the evolving needs of the testing landscape.

Slashdot users, get ready to revolutionize your team's collaboration and integration efforts with Exalate! This powerful tool offers the ultimate flexibility in synchronizing Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and more, providing seamless data flow and harmonized processes. Break down the barriers between different platforms and tools, eliminate data silos, and supercharge your team's productivity. With Exalate, your teams can work cohesively, regardless of their preferred work management systems, enabling unparalleled collaboration and efficiency.

Mobile Reach offers a versatile mobile enterprise application platform designed to enhance and streamline service delivery specifically for IT and field service teams. With our renowned mobile platform and comprehensive applications, field technicians can boost their productivity, improve customer interactions, and enable IT and field service leaders to enhance revenue streams and overall profitability. Organizations focused on service can swiftly implement customizable mobile applications that integrate smoothly with existing enterprise mobile systems to empower their field personnel. Technicians can access process-oriented enterprise mobile apps in the field rapidly, eliminating the need for any coding expertise. This capability allows for the seamless integration of ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs, and other back-end systems into the field operations, thereby optimizing efficiency and service quality. As a result, businesses can respond more effectively to customer needs and adapt to market changes with agility.

Automated tests can be managed with a test management system. Test automation integration capabilities allow for faster testing and improved delivery. You can speed up your testing results by using one software for manual testing and test automation management. Testomat.io provides instant access to import, introspection and test automation tools. With autocompletion, advanced steps database, and introspection, you can quickly and efficiently create gherkin scenarios. Spend more time testing than configurations and tool integration. Team efforts and collaboration can help you achieve greater testing coverage. Easy maintenance of test cases with built-in automatic sync and diff tools. Advanced editing tools and intelligent autocompletion make it easy to create test cases.

Automation, Cloud, AI driven Insights - these are more than "Dreams of the Future", they have become the "Demands of the Present", which will set the stage for businesses to become truly digital. This is Digital 2.0. We are paving the way with innovation, agile development and flexible engagements. Kanini is passionate about helping businesses transform through digital workflows. With ServiceNow implementations that are intuitive, we help you accelerate your transformation journey. Infected data from your security tools can be integrated into a structured response engine that uses intelligent workflows and automation to prioritize and resolve threats based upon their impact on your organization.

The System Asset Management System™ serves as a Configuration Management Database (CMDB) specifically designed for mid-market businesses. It includes Process Workflow modules that cover various areas such as Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For convenience, we refer to our product as Samantha™. Samantha™ is strategically developed to fulfill the 1) business requirements, 2) financial constraints, and 3) resource availability of mid-market organizations. By choosing Samantha™, you can save costs—there’s no need to overhaul your Help Desk unless you wish to do so. Samantha™ is designed to enhance your current Service/Help Desk solution, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also preserving your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This dual compatibility ensures that your organization can maximize existing resources while improving overall service management efficiency.

Increase DevOps success throughout the enterprise. Reduce friction and take the risk out of moving fast to bring together IT operations and development. Scale enterprise DevOps while minimizing risks associated with moving at speed. Connect teams to ServiceNow to speed up software development. Automate administrative tasks and connect ops and development teams. To quickly achieve your business goals, extend DevOps' value. Integrate to increase visibility, connectivity, and traceability of existing toolchains and encourage collaboration. Automate approvals and change creation so that you can deliver innovation at your business's pace without compromising quality. You can develop and deploy quickly while reducing risk. Automately gather and connect information from DevOps toolchain to app and infrastructure changes. Also, maintain an audit trail. All in one place. Automatic ticketing and approval can be achieved by connecting development tools to change management.

Assyst empowers your workforce by ensuring they have access to the necessary technology, support, and expertise to maintain high productivity levels. With web and mobile accessibility to services and assistance available anytime, anywhere, and on any device, it provides a seamless user experience. The digital service management tools are specifically designed to facilitate large-scale remote work. By utilizing an intelligent service desk chatbot, you can alleviate over 30% of your support capacity. Assyst serves as a ready-to-use application for overseeing IT Services without the complications and costs typically associated with ITSM solutions like ServiceNow and BMC Remedy. It offers complete transparency, governance, and oversight of IT investments and the corresponding business value they yield. Additionally, you can manage assets and automate processes to enhance business value in an increasingly complex physical and virtual IT environment. The advanced ITOM technology simplifies the management of a dynamic portfolio of IT services, allowing companies to adapt swiftly to rapid changes. This makes Assyst an indispensable tool for organizations aiming to optimize their IT operations efficiently.

Intelligent Automation: The Complete Solution Advanced conversational AI and intuitive process automatization workflows allow you to understand your customers' needs and determine the next steps. Ushur is designed for high-contact industries such as financial services, logistics, and insurance. It engages customers via email, apps, SMS, and other channels. Ushur uses conversational AI and intuitive business processes automation workflows to understand what customers are saying and what they want to do next. Our end-to-end platform for automation accelerates time-to-value with features such as a visual builder, powerful data extraction tools, and integrations to backend systems such as Salesforce, ServiceNow, and even legacy systems. It's easy to use and designed for engagement. It's the first truly intelligent platform for process automation that understands your needs and those of your customers.

Exaforce is an innovative SOC platform that significantly boosts the effectiveness and efficiency of security operations center teams by a factor of ten, leveraging the power of AI bots and sophisticated data analysis. By employing a semantic data model, it proficiently processes and scrutinizes vast amounts of logs, configurations, code, and threat intelligence, which enhances the reasoning capabilities of both human analysts and large language models. This semantic framework, when integrated with behavioral and knowledge models, allows Exaforce to autonomously triage alerts with the precision and reliability of a seasoned analyst, dramatically shortening the alert-to-decision timeline to mere minutes. Furthermore, Exabots streamline monotonous tasks such as obtaining confirmations from users and managers, probing into historical tickets, and cross-referencing with change management platforms like Jira and ServiceNow, which not only alleviates analyst workload but also minimizes burnout. In addition, Exaforce provides cutting-edge detection and response solutions tailored for essential cloud services, ensuring robust security across various platforms. Overall, its comprehensive approach positions Exaforce as a leader in optimizing security operations.

Load testing is easier for developers. Open source load testing tool and SaaS platform for engineering teams. The k6 API, CLI and other tools are flexible and powerful. Javascript allows you to create tests that simulate real-world scenarios. Automate your tests to make sure your infrastructure and application are always running smoothly. To test the health and availability of your services, you can add SLOs to your k6 script. Our browser recorder and converters (JMeter Postman, Swagger) make it easier to create tests. You will find extensive documentation, great community, and first-class support. No XML. No DSL. Only familiar scripting with ES6 JS.

tts facilitates corporate digital user adoption and learning solutions. This allows for rapid adoption of complex processes as well as supporting technologies such as SAP, Oracle, Salesforces and ServiceNow. This allows companies to stop stockpiling knowledge and instead rely on "learning as a demand" and performance support for the entire organization. It also reduces the time it takes to realize a return on technology investment.

TestMatch serves as a tool for comparing transaction content, enabling automated testing of mainframe OLTP applications, which are terminal-based systems for processing online transactions. It is particularly useful for aiding the transition of legacy applications to contemporary open systems, or it can be utilized to create an automated regression testing suite for existing applications. All user interactions are centrally recorded on an IBM or Siemens mainframe without the need for installing any client-side or server-side components of Astadia's software. This network-level recording method ensures compatibility across various development technologies. TestMatch effectively visualizes test scenarios and sessions, showcasing terminal content along with key attributes typical of terminal-based applications, such as protected/editable settings, MDT bits, reverse-video effects, and color schemes. Furthermore, TestMatch can replay these recorded scenarios, which can either be directed at the migrated application for testing purposes or the original application to verify functionality through regression testing. This versatility makes TestMatch an invaluable asset for organizations looking to streamline their testing processes while ensuring reliability during application transitions.

TestGrid has deployed Automated Testing Clouds at multiple locations around the globe. You can also host our Testing cloud on-premise. This will allow for the provision of a High Availability Service Network with load balancing, mirroring and mirroring. Software team members can have close access to the 24/7 service and receive their reports in a timely manner. Customers will be able to reduce their product development and testing costs by using the TestGrid platform. TestGrid is the only truly robust platform built with open-source software technologies. It was designed with every member of the team in mind, from the head engineer to the product tester.

netTerrain Logical combines both the power of a powerful drawing program and the automation of discovery software. Avoid headaches caused by outdated spreadsheets and scattered Vizio diagrams. Troubleshoot faster. You can prevent your infrastructure and assets from growing beyond control. Real-time and historical data can help you make smart network decisions. Integrate with everything and everyone (netTerrain comes with a robust suite pre-built connectors for third-party tools like ServiceNow, as well as an extensible and well documented API). Flexible licensing options are available (from on-premise to cloud) that can be tailored to all budgets.

Stay updated on new threats with our real-time, machine-curated threat intelligence. Identify and prioritize potential risks up to three months in advance compared to leading scanning solutions, eliminating the need for redundant scans or agents. Leverage Attenu8, our AI-driven platform, to focus on the most critical threats. Protect your DevOps pipeline from open source vulnerabilities, malware, code secrets, and configuration challenges. Safeguard your infrastructure, network, IoT devices, and other assets by representing them as virtual entities. Effortlessly discover and manage your assets through a straightforward open-source CLI. Decentralize your security functions with immediate alerts. Seamlessly integrate with MSTeams, Slack, JIRA, ServiceNow, and other platforms through our robust API and SDK. Maintain an edge over your adversaries by staying informed about emerging malware, vulnerabilities, exploits, patches, and remediation steps in real-time, powered by our advanced AI and machine-curated threat intelligence. With our solutions, your organization can ensure comprehensive security across all its digital assets.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.