Alternatives to Agentic Commerce Protocol (ACP)

Docket is the leading Agentic Marketing platform that turns inbound traffic into qualified pipeline for B2B marketing and revenue teams. Docket unifies and governs your organization's GTM knowledge in the Sales Knowledge Lake™ and activates it with powerful, always-on AI agents. Docket's AI Marketing Agent engages website visitors through real, human-like conversations, answering nuanced product questions from approved knowledge, qualifying intent through live discovery, and converting high-intent buyers into qualified leads and booked meetings. Autonomously. 24/7.

Triple Whale consolidates all metrics from all your tools and puts them in your pocket. We simplify, inform, and save you time. We integrate eCommerce and marketing data from all your favorite apps so you don't have to switch between tabs and apps. All your data can be tracked, tested, and interpreted. Data backing your decisions makes it easier to make informed decisions. AI is being developed to reduce errors and improve your operations across all your tools. You can quickly gain insight into what is working and what isn't, so that you can strategize, optimize, and maximize growth. Get to know all about your customers' spending habits. Forecast and track your most important D2C metrics. You can send daily, weekly, or monthly reports to everyone in the company. You can choose from a template or create your own metrics. Wondering how a 0.5% increase in your conversion rate could affect your profit? Our calculator uses your data for real insight. You can adjust your dashboard to make it work for you and your team. Moby by Triple Whale is an innovative AI-driven data platform designed to help brands and agencies unlock deep marketing insights quickly and efficiently. Its AI agents automatically analyze performance data across marketing channels, identifying trends in creative effectiveness, customer retention, and acquisition strategies. These agents provide precise recommendations on budget allocation to maximize return on investment and offer actionable fixes to increase website conversion rates. Trusted by brands like LSKD, Dixxon Flannel Company, and Porter Media, Moby has demonstrated success in detecting affiliate fraud, slashing reporting time, and boosting ROAS without increasing ad spend.

The new standard for online payments. Stripe is the best platform to run an internet business. For forward-thinking businesses all over the globe, we handle billions of dollars annually. Stripe creates the most flexible and powerful tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible product for your users. Stripe is helping millions of innovative technology companies scale faster and more efficiently than ever before. We believe that payments is a problem rooted in code and not finance. We are obsessed with finding elegant, modular abstractions that allow for robust, scalable and flexible integrations. Stripe is easy to use because we remove unnecessary complexity and extraneous detail.

Create a business that is equipped to handle any challenge. Discover the adaptable, open SaaS platform that is pioneering a fresh chapter in ecommerce. Unlock endless opportunities to Build, Innovate, and Expand. Begin with a sturdy foundation provided by a robust ecommerce platform. Ignite your imagination and design stunning store experiences using limitless design tools. Simplify operational challenges with a user-friendly, secure platform that remains reliable when you need it the most. Provide rapid commerce solutions that ensure your customers return time and again. Transform seemingly impossible commerce scenarios into reality with the versatility of open SaaS. Capture market opportunities and introduce new experiences at the pace that suits your business. Create rich content experiences wherever your audience may be found. Effortlessly unify your backend systems or enhance functionality with third-party applications. Progress and scale intelligently without being hindered by complexity, allowing your business to thrive in a dynamic environment. By embracing this innovative approach, you can truly redefine the possibilities of ecommerce.

The Model Context Protocol (MCP) is a flexible, open-source framework that streamlines the interaction between AI models and external data sources. It enables developers to create complex workflows by connecting LLMs with databases, files, and web services, offering a standardized approach for AI applications. MCP’s client-server architecture ensures seamless integration, while its growing list of integrations makes it easy to connect with different LLM providers. The protocol is ideal for those looking to build scalable AI agents with strong data security practices.

Ada is the omnichannel AI platform transforming customer service. Built to automate, scale, and elevate the customer experience, Ada’s generative AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion customer interactions since 2016. With Ada, organizations can eliminate long wait times through AI Voice, which provides natural, fast, and frustration-free phone support - no IVR menus required. AI Messaging powers personalized service across social, web, mobile, and SMS, while AI Email transforms inboxes by resolving 70% of customer emails automatically. Designed for enterprise use, Ada combines automation and intelligence with unmatched control, transparency, and security. The platform is HIPAA, SOC 2, and GDPR compliant, ensuring sensitive data is protected at every level. Through Ada Playbooks, businesses can automate complex SOP workflows - like refunds or trial extensions - with precision. Measure ROI with built-in analytics tracking CSAT, NPS, automation rates, and other KPIs that matter most. With robust APIs and out-of-the-box integrations, Ada fits seamlessly into any tech stack. Discover how Ada reduces costs, scales customer service, and delivers faster, higher-quality support - without compromising brand voice or experience.

fabric NEON is designed to prepare retail catalogs for the rise of agentic commerce and AI-powered shopping experiences. It helps brands understand how their products are interpreted and surfaced by AI search engines and shopping agents. Through continuous monitoring, the platform provides visibility into prompt performance, product coverage, and competitive benchmarks. Retailers can identify gaps in product content and optimize data to better capture shopper intent. fabric NEON streamlines SKU onboarding by enriching product attributes with insights derived from leading category prompts. Activation tools ensure optimized product data flows into multiple demand channels without disrupting existing systems. The platform integrates easily with tools like Shopify, product feeds, and emerging commerce protocols. By improving catalog clarity and relevance, brands can increase discoverability in AI-driven environments. fabric NEON supports faster merchandising decisions through actionable insights. It ultimately helps retailers stay competitive as commerce shifts toward intelligent agents.

Envive AI serves as a transformative revenue engine aimed at evolving traditional online retail platforms into adaptive and intelligent commerce environments by utilizing a collaborative network of specialized AI agents. These agents work in unison to assist shoppers, tailor search experiences, and enhance product discovery in real-time, all while preserving the integrity of brand messaging, ensuring safety, and adhering to compliance standards. The Sales Agent plays a crucial role by helping customers pinpoint exactly what they are looking for through natural language comprehension and an ongoing learning process based on actual shopper interactions, thus minimizing confusion and reducing the likelihood of cart abandonment. Meanwhile, the Search Agent adeptly handles intricate queries such as “durable under $100,” eliminating the uncertainty of keyword searches to quickly display relevant products. Additionally, Envive's data enrichment capabilities consistently refine, organize, and upgrade product catalogs, enabling agents to provide precise recommendations and enhance visibility in both search and generative fields, which ultimately bolsters shopper confidence and increases conversion rates. This holistic approach ensures a seamless shopping experience that adapts to the evolving preferences of consumers.

Visa Intelligent Commerce represents an AI-based commercial framework that allows intelligent agents to find, suggest, and finalize purchases securely on behalf of users within the Visa ecosystem. This system offers comprehensive functionalities that enhance tailored shopping experiences by incorporating secure payment features directly into AI-driven platforms. It also supplies specific payment tokens and management tools for agents, allowing authorized AI systems to conduct transactions safely in accordance with user-defined permissions and guidelines. Designed to expedite AI-driven commerce, it merges Visa's extensive payment capabilities with inherent safeguards against fraud, disputes, and unauthorized transactions, thus enabling merchants to provide smooth and reliable transactions. Furthermore, through a combination of integrated APIs and a secure infrastructure, developers are empowered to incorporate Visa payment information into AI applications, allowing for autonomous agents to explore, shop, and complete payments while ensuring clarity and transparency throughout the process. This innovation not only enhances the shopping experience but also builds trust between consumers and merchants in the digital marketplace.

Rezolve Ai is a comprehensive AI-powered commerce platform built to enhance every stage of the retail customer journey. Through Brain Commerce, it delivers conversational AI-driven search and personalized product discovery that guides shoppers from intent to purchase. Brain Checkout streamlines transactions with one-click checkout, conversational cart management, and support for advanced payment methods, including cryptocurrency. At its core is brainpowa, a proprietary large language model trained specifically on ecommerce datasets to eliminate hallucinations and ensure brand-aligned responses. The platform is designed to improve key metrics such as conversion rates, average order value, and in-store service efficiency. With flexible APIs and system-agnostic integrations, Rezolve Ai connects seamlessly to existing retail infrastructures. By combining personalization, automation, and end-to-end optimization, Rezolve Ai empowers retailers to deliver unified, revenue-focused shopping experiences across digital and physical channels.

SusTern AI-Commerce is a revolutionary AI-driven commerce platform designed specifically for independent retailers and small enterprises throughout Canada. Unlike traditional solutions that can exceed $700 monthly for various individual tools, SusTern offers 16 integrated AI-powered dashboards encompassing inventory management, marketing, SEO, shipping, fraud detection, customer relationship management, and more, all consolidated within a single, cost-effective platform. Tailored for merchants who prefer to leverage AI for efficiency, SusTern automates critical tasks such as product listings, storefront SEO, demand forecasting, customer engagement, and enhancing search visibility via its Agentic Commerce and Universal Commerce Protocol (UCP) layer, ensuring that your store is easily discoverable by search engines like Google and Bing, as well as voice assistants. Merchants utilizing Clover POS can easily synchronize their products, inventory, and orders, benefiting from plans that feature zero transaction fees coupled with comprehensive AI-driven commerce solutions, free from unexpected charges or the confusion of app marketplaces. Moreover, SusTern's foundation is strengthened by its association with Google for Startups, and it proudly operates out of Kitchener, Ontario, aiming to transform the retail landscape for small businesses across the nation. The platform epitomizes the future of commerce, making advanced technology accessible and affordable for all retailers.

The decentralized commerce layer of the agentic economy. Trade any asset between any agent, anywhere—from everyday commerce to high-value RWAs. We have solved the hard problems of decentralized commerce, so you can easily enable any agent to exchange any asset, verifiably, with low fees. Our no-code, low-cost tools make it easy to start decentralized agentic commerce in just a few clicks. With Boson dACP you can enable any agent to exchange any asset through the decentralized commerce layer of the agent stack—providing MCP-compatible infrastructure that integrates seamlessly with existing agent frameworks. Agents can autonomously handle everything from everyday purchases to high-value transactions, giving you full control of the commerce experience. Buyers can delegate purchasing to agents who benefit from secure, verifiable exchange guarantees. Agents can autonomously buy, transfer, or trade assets—ensuring buyers either receive the item or get their money back—all without needing to trust intermediaries or sellers, just code and independent dispute resolvers. Boson dACP is foundational infrastructure for decentralized agentic commerce and has been awarded Technology Pioneer status by the World Economic Forum. As a decentralized protocol, Boson is built for the benefit of and governed by its users. Consequently, Boson only charges minimal fees per transaction—designed to be minimally extractive.

Glance is an innovative commerce platform driven by generative AI, aimed at revolutionizing the way individuals find and purchase products by substituting conventional browsing methods with tailored, AI-crafted experiences. Acting as a smart shopping assistant, it comprehends user preferences, anticipates trends, and offers highly personalized suggestions through dynamically created visuals and content streams. Rather than necessitating users to sift through products or endlessly scroll, Glance employs generative AI to craft engaging, shoppable environments specifically aligned with each user's unique style, lifestyle, and context, thus transforming every interaction into a customized discovery journey. The platform operates by examining user behaviors, preferences, and inputs—such as selfies or chosen styles—and produces lifelike images that depict users wearing various outfits or engaging with products. By enabling users to visualize items in a context that reflects their individuality before making a purchase, Glance effectively merges the elements of inspiration and styling in a seamless manner. Ultimately, this approach not only enhances the shopping experience but also fosters a deeper connection between consumers and the products they choose.

Mirakl is an enterprise-grade commerce platform designed to help organizations build and scale online marketplaces and dropship ecosystems. It provides modular solutions that allow retailers and B2B companies to rapidly expand product assortment without carrying additional inventory. By connecting businesses to a vast network of sellers and suppliers, Mirakl enables scalable growth while maintaining operational control. The platform includes tools for catalog integration, payout management, retail media monetization, and unified inventory visibility. Mirakl Ads enhances revenue generation through AI-powered advertising capabilities that optimize onsite and marketplace media performance. With Mirakl Connect, brands and sellers can efficiently onboard, distribute catalogs, and access new sales channels from a centralized hub. Mirakl Nexus serves as a neutral infrastructure layer that connects commerce ecosystems to emerging AI agents and shopping platforms. It enables autonomous product discovery, transactions, and post-purchase workflows in the era of agentic commerce. The technology is built for reliability and scale, handling hundreds of millions of SKUs and API calls daily. As commerce shifts toward AI-driven decision-making, Mirakl delivers the data-rich marketplace foundation required for visibility, scalability, and long-term competitive advantage.

Alokai is a next-generation composable commerce frontend solution that empowers brands to modernize without replacing their backend systems. As a Frontend as a Service platform, it separates the presentation layer from core commerce operations. This allows businesses to innovate quickly while maintaining their trusted PIM, ERP, and ecommerce infrastructure. Alokai offers a production-ready storefront with plug-and-play integrations for leading technology providers. Development teams can launch new features faster using prebuilt components and flexible architecture. The platform supports gradual digital transformation by enabling component-by-component upgrades. Built-in performance monitoring and security alerts help maintain a high-performing storefront. Alokai reduces total cost of ownership by minimizing disruption during modernization. Its headless approach ensures scalability and adaptability for evolving market demands. With Alokai, enterprises gain speed, flexibility, and control over their digital commerce experience.

LiveX AI offers sophisticated AI assistants that mimic human interactions, aiming to enhance customer retention, stimulate revenue enhancement, and lower support costs for B2C and DTC brands. These AI agents, accessible through various channels such as chat, voice, email, search, QR codes, SMS, and in-app messaging, engage with users in a compassionate manner to address concerns, update their accounts, recover abandoned carts, facilitate purchases, and even take proactive measures to prevent customer churn through tailored, immediate interactions. By covering the entire customer journey—from initial sales support and onboarding to loyalty and ongoing assistance—these agents can result in as much as a 35% decline in churn rates and achieve over 90% in self-service resolution effectiveness, thus transforming customer experience into a powerful growth catalyst. The platform boasts omnichannel capabilities, rapid implementation, dependable enterprise-level performance, and compatibility with various tools including Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. Furthermore, LiveX AI enhances the capabilities of human agents by providing them with real-time support during customer interactions, ensuring a seamless blend of AI efficiency and human empathy. This innovative approach not only streamlines operations but also fosters a more engaging and supportive environment for customers.

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Visa CLI, created by Visa Crypto Labs, is an innovative command-line interface that empowers AI agents and automated systems to perform secure card payments straight from the terminal, marking the advent of a new concept known as "command line commerce." This tool enables developers to seamlessly incorporate payment functionalities within their coding environments, eliminating the need for conventional API keys or pre-funded accounts, which in turn simplifies the setup process and reduces the security vulnerabilities tied to managing credentials. Users, along with AI agents, engage through text commands rather than graphical interfaces, making the system inherently more suitable for machine-driven operations and automation. With Visa CLI, programmatic payments are supported, enabling agents to efficiently pay for services like APIs, datasets, or digital resources in real-time workflows. Furthermore, it employs advanced security measures such as tokenization and certificate-based access to ensure that transactions are secure while also streamlining the implementation process. This makes Visa CLI a powerful tool in the evolving landscape of digital payments, catering to the needs of developers and automated systems alike.

TradeOS is an innovative trading operating system powered by artificial intelligence, aimed at transforming the trading landscape on a global scale through Agentic Commerce. This platform boasts a comprehensive suite of professional technical analysis tools, including candlestick charts, and caters to a diverse range of assets such as stocks, gold, forex, and cryptocurrencies. With its robust integration of professional data sources and sophisticated analytics, TradeOS delivers real-time, dependable market insights alongside automated trading support available 24/7. By connecting intricate market data with smart analysis tools, it facilitates efficient and accurate trading decisions for its users. One of its standout features, “Vibe Code,” offers users extensive customization options, enabling them to tailor AI agents to fit their specific trading strategies, risk tolerance, asset preferences, and trading frequency, ultimately crafting a personalized trading assistant that enhances their trading experience. This degree of personalization can lead to more informed decisions and potentially improved trading outcomes.

Zowie is an enterprise-grade AI agent platform built to transform how businesses interact with customers through intelligent conversations. Instead of relying on static menus or rule-based bots, Zowie enables organizations to deploy conversational AI agents that execute real business processes end to end. These agents can manage refunds, answer inquiries, track orders, and complete complex operational tasks with speed and precision. The platform provides a no-heavy-code environment for building and orchestrating agents that operate consistently across voice, email, chat, and social channels. Powered by Zowie Intelligence, every interaction is deterministic and fully auditable, ensuring accuracy and eliminating unpredictable outputs. Teams can monitor conversations in real time, analyze performance metrics, and refine agent behavior to continuously improve outcomes. The system is built once and deployed everywhere, maintaining consistent tone and brand voice across more than 70 languages. Enterprise integrations connect seamlessly with CRM, ERP, and ecommerce systems to streamline operations. Security and compliance are core to the platform, with certifications such as GDPR, CCPA, and SOC 2. By combining automation, observability, and conversational precision, Zowie helps enterprises scale customer support while increasing satisfaction and loyalty.

Sellence operates as an AI-driven SMS sales agent specifically designed for ecommerce and B2C brands, effectively closing sales through tailored, one-on-one conversations while also managing abandoned carts, addressing browse abandonment, starting welcome sequences, re-engaging inactive customers, and automatically revitalizing leads. In contrast to conventional chatbots that merely respond to inquiries, Sellence's agents leverage machine learning and conversational AI to adapt to customer intentions, resulting in conversion rates that are five times higher, increased agent capacity by 1.5 times, and an impressive 5.5% boost in client engagement without any initial costs. The platform integrates effortlessly with prominent ecommerce solutions such as Shopify, WooCommerce, BigCommerce, and Magento, as well as custom storefronts through user-friendly API connectors, enabling brands to scale personalized SMS outreach effectively while avoiding mass messaging. Its innovative conversation flows and immediate personalization ensure interactions that mimic human communication, ultimately building trust with customers. By utilizing Sellence, brands can enhance their customer experience and drive sales growth in an increasingly competitive market.

Elevate customer interactions with cutting-edge commerce solutions. commercetools stands out as the premier commerce platform rooted in modern MACH principles—Microservices, API-first, Cloud-native, and Headless—enabling you to seamlessly integrate your commerce solutions and customize experiences to meet the specific requirements of your business and its clientele. Enjoy the flexibility to innovate using the foremost enterprise commerce platform available. Regain authority over the design, feel, and operation of your commerce experience. You have the liberty to select the tools, features, and capabilities that align with your operational workflow and business objectives. Its highly scalable architecture effortlessly accommodates even the most significant spikes in traffic. Endorsed by numerous Fortune 500 B2B and B2C brands, it offers a reliable solution for enhancing your commerce strategy. With commercetools, you are not just adopting a platform; you are embracing a transformative approach to commerce.

Experro is the ultimate Digital Experience Platform. It delivers personalized and lightning-fast ecommerce experiences to every visitor. A suite of cutting-edge tools including Visual Site Builder, Headless CMS, AI-powered search & merchandising, customer information platform, and upcoming automation allow eCommerce and marketing teams to create and launch new digital experiences quickly and easily without having to write a single line code. Experro takes care of the technical details so developers can concentrate on what they do best. Experro can help you build a lightning fast website or an eCommerce store. Experro can revolutionize how you do business online. You can deliver a unique experience to your customers, and stay ahead of the rest. Why wait? Experro is a powerful digital presence tool that will help you take your digital presence to the next step.

ConversionBox transforms the typical ecommerce search bar into an intelligent shopping guide that listens, understands, and responds like a top sales associate. Instead of forcing shoppers to navigate confusing filters or browse endlessly, the platform uses AI to interpret real-time intent and recommend the right products instantly. Its site search, product finder, AI shopping assistant, and smart merchandising engine work together to create a unified discovery experience that adapts to each visitor. The model learns from millions of shopping patterns to deliver results that reflect price sensitivity, style cues, previous purchases, and context across the entire journey. Retailers get revenue-linked analytics, transparent reporting, and precise attribution on every search-generated purchase. ConversionBox installs in minutes, works with all major ecommerce platforms, and updates itself without requiring teams to manage keywords or rule-based systems. With flat, predictable pricing and enterprise-ready accuracy, it removes the hidden fees and complexity common in legacy search vendors. The result is a modern shopping experience that feels personal, frictionless, and conversion-focused from first click to checkout.

Rufus is an AI-driven shopping assistant integrated into the Amazon Shopping app and the Amazon.com website, specifically created to help customers make better purchasing choices by answering a wide range of shopping-related inquiries. Users can easily access Rufus by clicking the designated icon or button, allowing them to ask about product specifications, receive side-by-side comparisons, and gain tailored recommendations that enhance their shopping journey. Utilizing data from Amazon's vast product inventory, customer feedback, community question-and-answer sections, and sources from across the internet, Rufus provides thorough and timely answers to user questions. Furthermore, the assistant includes features such as price history tracking, which enables users to examine the price fluctuations of products over time, thereby helping them spot authentic bargains during promotional events. By striving to create an interactive shopping experience, Rufus not only saves users time but also empowers them to make more informed choices when it comes to their purchases. Ultimately, Rufus exemplifies Amazon's commitment to leveraging technology for improving customer satisfaction and streamlining the online shopping process.

Enhancing the shopping experience for rapidly expanding online brands is a key focus for the leading brands that leverage Fast Simon (previously known as InstantSearch+). You can select from various e-commerce platforms such as Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce, Wix, or even a custom solution. Tailoring the shopping journey for your users is crucial to boost conversion rates. Enhance functionalities like search, merchandising, personalization, smart collections, and visual discovery to create a more engaging experience. Utilize cutting-edge AI to improve collections, sorting, product ranking, display, and imagery. Provide personalized shopping experiences in real-time for collections, search, and recommendations to help shoppers discover what they wish to purchase, whether they are searching or browsing. Features like Hyper Tagging, Visual Similarity, Visual Search, and tailored experiences will redefine how customers interact with your brand. By optimizing these elements, you can significantly elevate your e-commerce platform’s performance and customer satisfaction.

Enhance your customers' experience with an exceptional eCommerce Site Search engine that is recognized as the best in the industry. Enjoy seamless integration with leading eCommerce platforms to elevate your online presence. EasyAsk eCommerce Site Search stands out for its intuitive design, delivering intelligent search capabilities that grasp the intent and context behind shoppers' queries. Beyond search functionality, EasyAsk equips you with merchandising tools tailored for Merchandisers rather than I.T. specialists. In the realm of B2C, EasyAsk sets a high standard for Search and Navigation, while also prioritizing a user-friendly UX and UI. Meanwhile, B2B environments require similar adaptability and usability, albeit with unique challenges. EasyAsk uniquely addresses these needs with merchandising tools specifically crafted for the complexities of B2B operations. Noteworthy features such as part number expansion, extensive indexing, and customer-focused search capabilities are what distinguish EasyAsk from its competitors while ensuring a seamless shopping experience.

Find personalizes eCommerce search results based on a shopper’s intent behind the search query, and their behaviors and preferences.

GroupBy's headless eCommerce Search & Product Discovery Platform powered by Agent Search on Gemini Enterprise Agent Platform for Retail enhances some of the largest B2B & B2C brands. Built on AI fundamentals, GroupBy's AI-first composable platform is bringing next-generation search technology to retailers & wholesalers worldwide – supplying Google-Quality search results to their online shoppers. The platform consists of Data Enrichment, Search & Recommendations, Merchandising, Analytics & Reporting, providing eCommerce merchants with access to a powerhouse of products & services designed to enhance the digital customer experience. GroupBy platform is transforming eCommerce merchandising from rule-based to revenue-generating, optimizing productivity & efficiencies, & reducing time to market. This allows retailers, wholesalers & distributors to focus on business strategic initiatives that drive revenue. Learn more about how GroupBy is shaping the future of eCommerce by visiting our website and follow us on LinkedIn, Twitter and Instagram.

Fredhopper is an enterprise-grade AI product discovery engine built to help retailers and fashion brands elevate their digital commerce performance. As a Crownpeak solution, it blends powerful AI capabilities with merchandiser control, allowing brands to curate experiences while automation handles complexity at scale. The platform enhances online shopping through intent-driven AI search, advanced recommendation engines, and intelligent merchandising tools that adapt to global and local market dynamics. Retailers using Fredhopper report significant improvements in conversion rates, average order value, and operational efficiency. Its personalization technology delivers tailored shopping journeys across channels, transforming browsers into loyal customers. With a Shopify Marketplace app and enterprise integrations, Fredhopper brings advanced product discovery capabilities to modern storefronts without friction. Designed for brands expanding internationally, it supports localized experiences while maintaining brand identity and strategic objectives.

Link is a digital wallet created by Stripe aimed at simplifying online checkout processes by enabling users to safely store and reuse their payment information across various websites. This service allows customers to consolidate their credit or debit card details, billing information, and shipping addresses into a single account, which can be swiftly populated during transactions on any participating site, thus removing the hassle of repeatedly inputting payment information. Its main goal is to facilitate a quicker, seamless checkout experience that enhances user convenience while ensuring secure transaction management. In addition to conventional card payments, Link accommodates a variety of payment methods, such as bank transfers, buy-now-pay-later services, and select international payment options, depending on what's accessible. Furthermore, it offers account-level functionalities that include subscription management, enabling users to monitor existing subscriptions, adjust payment methods, and keep track of recurring payments, all from one centralized location. Ultimately, Link strives to revolutionize the online shopping experience with its user-friendly features.

Connect with shoppers digitally across all platforms, enhancing conversion rates through a more intelligent and personalized shopping experience. Eliminate barriers by centralizing your omnichannel business operations and experiences via a unified commerce platform. Equip your retail teams with essential mobile tools to seamlessly integrate online and physical customer interactions. Tailored for the demands of contemporary omnichannel retail, the Orckestra Commerce Cloud empowers you to innovate and create unique experiences. Develop new omnichannel commerce solutions rapidly with a flexible API-driven commerce platform and a comprehensive array of commerce services and business applications. Effectively launch online storefronts and merchandise products on a global scale, ensuring a consistent approach. Our commerce-oriented experience management system enables you to engage customers through customized web and mobile interactions. Sell in any location and fulfill orders from anywhere, while overseeing the complete order lifecycle with our API-first approach, which streamlines processes and enhances overall efficiency. This holistic solution positions your business for success in the ever-evolving digital marketplace.

Adobe Commerce is a flexible, composable ecommerce solution built to power global B2C and B2B experiences from a single cloud-native platform. It supports multi-site, multi-brand, and multi-market storefronts, allowing businesses to scale efficiently across regions and customer segments. High-speed storefront architecture is optimized for performance and search visibility, helping brands achieve strong Lighthouse scores and improved conversion rates. Marketers can use visual editing tools and generative AI features to create personalized content and experiment with new merchandising strategies. Built-in A/B testing tools make continuous optimization simple and accessible. The platform offers seamless integration with enterprise systems such as ERP, CRM, and PIM to streamline operations and maintain data consistency. B2B functionality includes self-service portals and account-based buying workflows to simplify complex purchasing processes. Its composable framework enables brands to extend capabilities through third-party integrations and modular services. Adobe Commerce empowers organizations to unify marketing, data, and commerce to deliver personalized, high-performing shopping experiences that drive measurable revenue growth.

GPT Spotlight is an innovative ecommerce app powered by ChatGPT that allows users to find products using natural language instead of traditional filters or menus. By utilizing cutting-edge technologies such as advanced embeddings, extensive model training, and retrieval-augmented generation (RAG) on a robust retrieval system, it effectively understands both vague and precise user intents, ranging from cultural references to implicit criteria, and provides tailored product suggestions in real time. This tool is integrated directly into online retail platforms, welcoming users with the prompt "What can I help you find?" and honing its recommendations based on follow-up interactions, thereby facilitating a smooth shopping experience by aligning suggestions with items already in the shopping cart. Furthermore, it gathers and assesses customer search behaviors, prompt frequencies, and request trends to uncover valuable merchandising insights and enhance the organization of product catalogs. This comprehensive approach not only improves user satisfaction but also contributes to a more efficient and intuitive online shopping environment.

Recomaze is a cutting-edge personalization platform that utilizes artificial intelligence to transform first-time visitors in the ecommerce space into devoted customers by providing real-time, cookieless product recommendations. In contrast to conventional methods that depend on past data, Recomaze offers personalized suggestions right from the initial interaction, which significantly enhances user engagement and drives sales growth. Among its standout features are a continuous AI agent that engages shoppers in real-time, a dynamic recommendation hub that adjusts product suggestions on the fly, and gamification aspects that create an interactive and enjoyable shopping experience. Furthermore, Recomaze effortlessly integrates with prominent ecommerce platforms such as Shopify, BigCommerce, and WooCommerce, eliminating the need for any coding during setup. With its commitment to privacy, Recomaze adheres to global standards by delivering tailored experiences while steering clear of cookie-based tracking, making it a future-forward choice for online retailers. This innovative platform not only prioritizes user privacy but also fosters a sense of trust and security among shoppers, ultimately contributing to a more satisfying ecommerce experience.

The SLI E-commerce Performance Indicators and Confidence (EPIC) Report offers up-to-date insights into e-commerce revenue trends, highlights the key initiatives of top online retailers, and explores significant technology trends impacting the industry. The primary objective of e-commerce merchandising is to help customers quickly find and select the right products to “Add to Cart.” Discover the most recent customer-centric e-commerce merchandising strategies in this informative e-book. The P.A.R. Checklist details 14 essential practices designed to enhance shopper experiences and drive impressive results. By streamlining the purchasing process, you can not only accelerate sales but also create a satisfying experience for your customers. SLI Systems is dedicated to equipping online retailers with analytics, metrics, and merchandising tools that provide valuable insights and actionable information to boost conversion rates and average order values. Retailers utilizing SLI’s product discovery solutions see an average conversion rate of 6.7% among their shoppers, significantly surpassing the industry norm of 3.9%. This data underscores the effectiveness of leveraging advanced tools for optimizing e-commerce performance.

Empathy.co has been a leader in the field of Commerce Search and Discovery. Empathy.co, with its 200 developers and engineers, is the ethical platform that helps retail brands create exceptional, trustworthy shopping experiences. Empathy Platform is used by leading companies to revolutionise the search experience. It allows them to offer fast and relevant results, but also agility and full control. Its microservices, which are extensible, are designed to convey closeness and transparency to customers. The language-agnostic architecture of the conversational search engine is enhanced by expressive UI elements. Empathy Platform is intuitive and appealing with its analytics and merchandising tools (Empathy Playboard), as well as interface components. Brands like Carrefour Kroger Inditex & Vodafone trust us.

Discover enables personalized browsing and navigation experiences. It improves product discovery to drive engagement and conversions.

Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.

The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

Pipe17 offers a versatile solution that addresses the challenges of ecommerce operations at every growth phase. You can begin with the services most relevant to your current needs and expand later as required. This platform empowers direct-to-consumer (DTC) merchants to scale their multi-channel businesses effectively while boosting revenue without complicating their operational processes. With Pipe17, you can effortlessly oversee both B2B and B2C channels, preventing stock shortages and ensuring seamless operations through a unified dashboard. The integration of your Point of Sale systems with ecommerce platforms and third-party logistics allows customers to enjoy the flexibility of ordering online for in-store pickup or making purchases in-store with online delivery options. Managing the integration of the necessary systems for your ecommerce enterprise can be time-consuming and expensive, which is precisely where we step in. Pipe17 provides the quickest, simplest, and most dependable method to link multiple applications for the synchronization of orders, inventory, and products, accommodating everything from thousands of orders each month to thousands every hour. Ultimately, Pipe17 streamlines your ecommerce operations, enhancing efficiency and customer satisfaction.

Kodif stands at the forefront of customer support AI, transforming the landscape of customer service by automating ticket resolutions and equipping agents with advanced tools. This innovative platform enhances support workflows, allowing for quicker and more effective problem-solving while maintaining an essential human element. By integrating with various customer service platforms, Kodif guarantees that inquiries are managed effortlessly across multiple channels. Its core mission is to provide custom support solutions that cater to the specific requirements of each client. The AI agent within Kodif aids in ticket resolution through various mediums including chat, SMS, social media, and email, ensuring smooth transitions and offering an AI copilot to bolster customer experience teams. Additionally, the platform boasts features like tracking capabilities, generating tailored responses, performing tasks such as refunds or cancellations, and aggregating data to deliver enhanced insights and analytics. Ultimately, Kodif is dedicated to revolutionizing customer support by combining automation with a personalized touch.

Iris Finance is an AI-native FP&A platform that replaces spreadsheet-based financial reporting for consumer brands and product-based businesses. The core problem it solves: by the time most brands get their monthly financials, the data is already 2–4 weeks stale. Decisions get made on gut feel or delayed reports that don't account for Amazon fees, ad spend, returns, or 3PL costs eating into margin. Iris fixes this by ingesting data in real time from Shopify, Amazon, QuickBooks, NetSuite, Xero, Meta Ads, Google Ads, TikTok Ads, payroll systems, and banking, then surfacing true profitability broken down by channel, SKU, and cost center. No manual exports. No reconciliation lag. Core capabilities: Live P&L tracking updated daily, not monthly Gross margin and contribution margin by SKU and sales channel AI-driven cash flow forecasting and scenario planning Automated reporting that replaces manual spreadsheet builds Benchmarking against comparable brands by revenue tier Built for operators at $1M–$500M consumer brands - founders, CEOs, and finance leads who need CFO-level visibility without the CFO headcount. Particularly useful for brands scaling across multiple channels simultaneously where blended reporting masks where money is actually being made or lost.

Convertopia helps e-commerce businesses enhance their sales by offering smart site search, personalized product recommendations, and merchandising capabilities. With its cutting-edge AI technology, the platform allows retailers to boost customer engagement and conversion rates while providing 99.99% uptime and fast search speeds. Convertopia also ensures peace of mind with its robust security measures, making it an essential tool for retailers seeking to optimize their online stores for greater success.