ARI (Auto Repair Software) Reviews

Summary: Over all everything seems to work really well for me.

Positive: Inventory control, Invoicing, Estimates, Service reminders, Accounting, Reports, Job cards

Negative: Sometimes some of the stuff gets to be a little confusing

Summary: Amazing program, great price for all that you recieve

Positive: Beautiful program with ease of use... quick and easy love it

Negative: Some vins cant be decoded but all in all I like the software

Summary: It solves three huge issues-

1. it provides each customer with a clear and easily understandable estimate and invoice

2. it provides our staff with a clear picture of what each car needs

3. The information in ARI is transferable to similar estimates, saving us dozens of hours each week.

Positive: ARI allows me to give my customers and my staff a clear picture of what each car needs to be excellent. It has saved me countless hours with its easy to use inventory and estimating system. it also alleviates the pressure of communicating with each customer about details i can easily incorporate into each estimate.

Negative: Not much...referring to models without a superlative in their model subtype as "base" when you are working on a Mercedes S600 or similar expensive car would be nice.
I also wish the program was compliant with Florida's right to an estimate law. i have bene told it does not meet the state's criteria, so I have to get each customer to sign a form that the state of Florida requires.

Summary: Just basic shop management and service intervals. Also helps with invoice and revenue numbers. I definitely am a lot more productive. Business increased.

Positive: The software is user friendly. Easy to navigate. The clock in feature and vin decoder are amazing but what I really love is the online payment option and the fact that a client can electronically sign estimates is great.

Negative: To be honest. There isn’t anything I dislike about it. I’ve used other shop management systems in the past but I truly enjoy this platform and that’s why I stay a subscriber

Summary: Overall I’m pleased with it, but time will tell! The two hundred dollar cost for pro version is a bit steep but if it all works with Quick books and has reasonable customer support it’s worth the price.

Positive: So far I love the versatility . I am not using nearly all the functions! Invoicing off my phone is kind of a pain (iPhone SE iOS 12.3.1) . Tablet or desktop version is better... I also like the ease of emailing invoices!

Negative: I install a lot of used parts ( junk yard vehicles/ salvage auction stuff). Some of my customers own the vehicles I pull parts from so I just charge labor. So on the parts list I can’t just initially add a part without putting in a price. I have to add part, hit save then go to parts list and tap item and edit it to zero and then hit back. It’s really kind of a trite beef but a real pain some times. I also don’t like that if I give a discount it still shows up as income/profit.