Best AI Chatbot Support Alternatives in 2024

Find the top alternatives to AI Chatbot Support currently available. Compare ratings, reviews, pricing, and features of AI Chatbot Support alternatives in 2024. Slashdot lists the best AI Chatbot Support alternatives on the market that offer competing products that are similar to AI Chatbot Support. Sort through AI Chatbot Support alternatives below to make the best choice for your needs

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    IBM watsonx Assistant Reviews
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    IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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    Social Intents Reviews
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    Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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    kama DEI Reviews
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    kama.ai's Designed Emotional Intelligence, kama DEI, truly understands the meaning and human impact behind your client or user's situation or inquiry the way we as people understand each other. Our Natural Language Understanding (NLU) technology, combined with our proprietary knowledge base, and our human value guidance algorithm supports true human-like understanding and inference behind the interactions with users. Our knowledge base content is easily 'programmed' in natural language, rated by human values, that we all understand, creating an ever expanding Virtual Agent that can answer questions for your clients, employees or other stakeholders. Conversation journeys deliver prioritized product and service information, directly the way your product or service experts or client practitioners want to communicate it. No data scientists or programmers are required. kama DEI Agents can 'speak' over our website chat interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we help you get the right information, to the right people, at the right time, providing any-time client engagement, increasing your marketing ROI and building your brand's loyalty
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    Pylon Reviews
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    Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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    Freshchat Reviews
    With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
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    Freshdesk Reviews
    Top Pick
    1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
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    Userlike Reviews
    Top Pick
    Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution
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    CM.com Reviews
    Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions
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    Ada Reviews
    Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).
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    WotNot Reviews
    Top Pick
    WotNot automates customer interactions at scale using chatbots. Chatbots are a great way to solve business problems like booking more appointments and scaling customer support. WotNot is used by customers to offer a personalized customer experience to current and future customers. It is available 24/7, responds instantly and speaks the customer's language. WotNot's No code Bot Builder makes it easy to build bots with an intuitive visual builder. You can manage multiple bots for different activities using the triggers and conditions you have defined. WotNot also offers a service that does the job for you. Our team of conversation design experts can help you understand your business needs and create a conversation flow that suits your business. Then, we review the results and continue to optimize the flow. Join over 3000+ businesses around the globe who trust WotNot with customer interactions.
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    Engati Reviews
    Top Pick
    The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.
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    Zendesk Reviews
    Top Pick

    Zendesk

    Zendesk

    $5 per month per user
    20 Ratings
    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
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    OMQ Chatbot Reviews
    Your support team will be able to work more efficiently and your customers will be happier. Easily integrate OMQ Chatbot to your website, WhatsApp Messenger, Facebook Messenger, Telegram, or as a plugin in Userlike.
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    Watermelon Reviews

    Watermelon

    Watermelon

    €19 per month
    Chatbots can be created to manage conversations and work with your team to provide exceptional customer service. Automate customer contact and ensure 24/7 availability by centralizing and automating it. In five easy steps, you can create your chatbot and make it available 24/7. Your chatbot can be published to your website, Facebook Messenger and WhatsApp. The powerful AI will take care of the rest. You can centralize conversations across channels in a single dashboard, and your chatbot and live agents can work together. Reduce the need to switch between browser tabs or apps, and increase productivity. Your chatbot doesn't know the answer to a question? The intelligent handover automatically transfers the conversation from the chatbot to the appropriate team member, so your customer will always be taken care of. Website visitors are no longer anonymous.
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    LINK Messaging Reviews
    Messenger Marketing: Mobile customer communication Chatbots. Messaging. We send your messages directly to the smartphone of your target audience. Multichannel messaging is our specialty. Communication is essential. We specialize in solutions that allow our partners to communicate with customers, fans and employees as well as applicants and other interested parties. The smartphone is the best device for this task. NEW: Multichannel live chat to support customer service. Live chat support can be provided via your customers' preferred channels. Live chat is great for: Customer support and Conversational Commerce, Conversational marketing, Presales customer engagement, up- and cross-selling. Crisis communication via the cell phone Send SMS alerts and warnings for customers or employees. More information about crisis communication via SMS. Alerts and warnings. Passwords, mTAN Appointments, and Reminders. Mobile coupons and individual deals. Reservations
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    Helpfruit Reviews

    Helpfruit

    Helpfruit

    $199 per month
    All-in-one chatbots (web, social media, and knowledge base). Brands that are crazy about customer service. Brand trust is essential. Helpfruit has extra checks and balances built in so that you don't have to worry. Never have any hallucinations or anything leaked onto public GPT models. ISO27001 certified. All content is aligned with a single knowledge base that runs all chatbots, help pages and more. Only content that has been approved is published. Businesses use email, ticketing and call center systems to provide support for customers. The problem is that customers are not getting the answers they need when they want them. Helpfruit is the first-line self service solution that answers 80% customer questions via the channels they prefer: social (Instagram and Facebook), web chat and web help pages. Helpfruit provides your customers with the answers they require, when and where they are needed.
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    Whelp Reviews
    Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support
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    Chat360 Reviews
    Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.
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    Sagicc Reviews
    You can build a relationship with your customers using the various channels and devices they use to communicate with you company. Let them have the same amazing experience through all of them. All calls, chats and emails from all your company's service channels can be managed through one interface. Integrate telephony, CRM and ERP systems to give your company complete attention. Our chat-bots, voice-bots and other tools allow you to provide automated experiences to clients across multiple channels. All communication channels can be managed by your company. Each interaction will become a success story.
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    Quiq Reviews

    Quiq

    Quiq

    $250 per month
    Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.
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    SwiftSupport Reviews
    SwiftSupport is the solution you need to enhance customer interactions using the best live chat software. SwiftSupport is designed for both websites and mobile apps. It boosts engagement through real-time assistance. Businesses can then respond to customer queries quickly. Experience seamless communication to drive customer satisfaction and accelerate your business growth.
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    Netomi Reviews
    Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.
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    WebAgent Reviews
    WebAgent.ai is a platform that allows you to create AI-powered chatbots without coding, improving website customer service and engagement. Users can train chatbots using uploaded documents or website data to ensure accurate responses to unique questions. The platform allows customization of the appearance to match company branding. Chatbots are programmable with specific instructions for tailoring interactions to customer support, sales or onboarding. Conversations are recorded for future insights that can be used to refine strategies and improve product development. The chatbot also facilitates lead generation, by collecting contact information and providing context to the conversation. WebAgent is also a knowledge base that streamlines access to company information.
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    Crisp Reviews
    Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.
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    Instabot Reviews
    Conversations that increase conversions Chatbots for your website. Instabot is the most intuitive and powerful conversion chatbot platform for businesses. It understands your users and then curates information, answers queries, captures contacts and books meetings immediately. Our conversational marketing platform and experience platform has been proven to increase conversions as well as reduce costs. Instabot can be built, integrated, and launched on your website or landing page in less than 20 minutes. You can quickly leverage the data collected by Instabot and port it to your CRM, marketing automation platforms, or internal portals. Live chat with customers, rich bot analytics, optimization suggestions, and the ability to edit your bot as needed are all available once it is deployed. Instabot is a smart chatbot. Instabot uses AI functionality and natural language processing to quickly gain knowledge and answer hundreds of questions in a short time. Book Meetings in a Matter of seconds
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    InsertChat Reviews
    No coding is required to create the best AI Chatbots. Our AI models and prebuilt agents use your data for accurate answers in any industry. This ensures excellent performance and satisfaction. With a simple JavaScript code, you can quickly set up your AI Chatbot on any website to assist visitors. Create your account, receive your unique code and add it to your website. Your AI chatbot is ready to assist. AI chatbots can be used to talk with your customers. Our chatbots can help them if necessary. So, each customer gets the help they require and feels taken care of. Retrain the chatbot models using new data to ensure it is always up-to-date. Review and access all previous interactions to better understand the customer's needs and improve your service. Use AI models that are contextually relevant and accurate to respond to user queries.
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    AIChatbot Reviews

    AIChatbot

    Pelrio SRL

    $19 per month
    AIChatbot is a conversational chatbot built with AI for customer service. AIChatbot allows you to create your own GPT chatbot that is trained using your data. You can upload your website URL, PDF file, or sitemap. The AIChatbot is able to respond in multiple languages, and you can embed the chatbot widget on your website. The best part? AIChatbot can handle up to 75% common customer questions. This allows your real agents to focus on solving complex tickets. You can automate email support responses up to 10x faster. AIChatbot can answer questions in less than 5 seconds, compared to the 2 minutes average response time for human agents. AIChatbot is able to tell your customers all about your products and services, capture leads, give you insights into the geolocation of your prospects and make recommendations. It is important to remember that it learns from your customer interactions and stays within the knowledge base.
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    Supportzeal Reviews

    Supportzeal

    Brandscalez Digitial Enterprise

    $37/month
    Supportzeal is an AI chatbot platform that provides businesses with 24/7 customer service, lead generation and growth. It addresses issues such as long wait times, inefficient support training, lead tracking and ticket volume. ChatGPT, an advanced AI, powers its AI chatbot to answer 90% of queries instantly and in 80+ languages. Multilingual support, lead collection, live monitoring and team collaboration are just some of the features. Use cases include customer service, ecommerce, knowledge management and event registration. They also include feedback collection, appointment setting, tutoring, and appointment scheduling. Supportzeal improves customer experience, team productivity and reduces costs when compared with hiring staff. AI chatbots are now affordable for businesses of all sizes thanks to competitive pricing, including a free plan as well as a 3-month discount on annual subscriptions.
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    Sonar Reviews
    Get more sales with business text messaging. Artificial intelligence and human-powered mobile messaging platform. Reaching consumers on the mobile channels that they use the most to communicate with you will increase your revenue. You can guide actions by having personal conversations with customers. Our bots will handle lead qualification, meeting scheduling, following up, and follow-up, so your team can concentrate on the meaningful interactions that drive revenue. Our flexible solution integrates seamlessly with the most popular sales and marketing technologies. Our customer success team is a top-notch resource that will assist you every step of the way. Sonar's chatbots are able to provide automated responses. They are built with the most recent technology in natural language processing, artificial intelligence, and other technologies. You can schedule meetings with prospects, guide them through the qualification process, and answer common questions without any human interaction. This allows your sales team the ability to address multiple clients simultaneously, resulting in a better customer engagement from the beginning.
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    Zoom Virtual Agent Reviews
    Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human
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    Trengo Reviews

    Trengo

    Trengo

    $22 per agent per month
    Software for customer service. All your communication channels can be consolidated into one powerful email. Work with your team to automate conversations and create amazing customer experiences. All your problems solved in one email. The key to creating amazing experiences is frictionless communication. Unifying all channels, unlocking team collaboration, and creating productive workflows – all in one organized mailbox - will help you power up your work. It's a thing of the past to switch screens and log into multiple inboxes. Trengo combines all your favorite communication channels in one inbox. We have a live chat, voice and email solutions. All communication channels in one email. Trengo makes it easy to assign conversations to the right person or team. You can easily @tag a colleague to leave comments and collaborate on a problem. You can switch to your team chat in one click for 1-on-1 or group communication. Our powerful live chat solution was built to deliver.
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    Chaterimo Reviews
    By leveraging the advanced features of ChatGPT or Claude, we can provide ecommerce and websites with a transformative AI experience that reduces customer service costs while saving time. Create your knowledge base according to your exact needs. We provide four main methods to quickly and efficiently populate your database. Copy and paste your text content into our system. Our web scraping tool allows you to transfer content directly from your website, including your sitemap. Upload your Google Shopping XML feed to integrate your products into the knowledgebase. This flexibility allows you to create your knowledge base exactly how you want it. Utilize all of the tools that we provide to simplify data management. Our platform provides a user-friendly interface that allows you to easily integrate LiveChat Chatbot with ChatGPT in your website.
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    Inforobo Reviews

    Inforobo

    Brainasoft

    $19.00/month
    Inforobo is the first voice-enabled automated information assistant bot platform platform. It also offers an artificially intelligent response system in Software as a Service mode. This provides all in one solutions for customer service, sales, website assistance, and natural language interfaces for knowledge-base. Your website visitors can engage in automated conversations via the Inforobo bot platform. This allows them to chat or simply talk to the virtual assistant using speech to text and speech to speech features. The bot, or virtual agent, acts as a guide and provides answers to customers, helping them make shopping decisions and seamlessly increasing your sales. Inforobo's artificial Intelligence provides front-line support, so your customer service staff can focus on more difficult tasks.
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    FrontDesk Reviews

    FrontDesk

    FrontDesk

    $27 per month
    FrontDesk, a chat widget that you can add to your website, uses AI-powered text and voice calls to help and answer your customers. It uses ElevenLabs conversational AI, and securely stores all your data as an agent's knowledge base. AI agents can assist your customers in a variety of ways, including answering questions, assisting with bookings, and more. FrontDesk automates your customer service. AI conversation in real-time allows you to efficiently handle customers. A widget that allows you to chat with an AI agent and make voice calls from your website. Hire super-intelligence agents to be your frontline business. Automate your customer service with AI. AI agent that is fully customizable and controlled. You can customize the system prompts, upload your knowledge base, collect data and more according to your needs. Easy to use & secure. All uploaded data will be stored securely. Install the widget on landing pages and manage your knowledge base in minutes.
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    eGain Virtual Assistant Reviews
    An airtual assistant is a chatbot that can answer questions and provide assistance to users on their website. It is interactive and human-like and can be used 24 hours a days, 7 days a semaine. The virtual assistant (also known as VA, virtual agent or chatbot) can be contacted by customers just like any other human agent. Thanks to a variety of AI technologies, including machine learning and reasoning, the chatbot not only understands what the customer is saying but also what their intent is. eGain's chatbot is a frontline support tool that allows customer service staff to focus on more difficult tasks. The VA acts as a guide and helps customers navigate the website. Virtual assistants can answer any questions and even help with shopping decisions. If necessary, the virtual assistant can escalate seamlessly to agent-assisted channels such as chat.
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    PrimeCX Reviews

    PrimeCX

    PrimeCX

    $29 per month
    PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.
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    Bigsib Reviews

    Bigsib

    Bigsib Technologies

    $49/month up to 3 listings
    Bigsib, an Artificial Intelligence Chatbot, is designed to provide rental hosts with continuous customer service. Its advanced artificial-intelligence and natural language processing capabilities integrate the host's support material and property specifics in order to provide tailored and accurate answers to guest inquiries. The platform is designed to facilitate communication, encourage personalized interactions, and include functionalities such as response scheduling, manual response approval, and automated follow up for enhanced efficiency.
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    DeepConverse Reviews
    Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.
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    Spryngtime Reviews

    Spryngtime

    Spryngtime

    $400 a month
    A chatbot that knows all about your business. Answer customer questions, do tasks like refunds/cancellations, and resolve tickets. 1-click automatically ingests your documentation, help desk and other knowledge. Perform Tasks, like getting customer-specific data from your system, automating refunds/cancellations, and more. We use your chat and support history to find answers which may not be in your documentation. You have a question but it's not answered in your documentation? No problem, we will auto-document your answer.
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    maaiiconnect Reviews
    maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.
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    OneChat Reviews

    OneChat

    OneHash

    $27 per month
    OneChat is an omnichannel customer service tool. One can integrate it to their website and offer real-time support to their customers. Shared Inbox allows businesses to manage all communication activities from one platform. Interactive Chatbots makes it easy to have smooth conversations with your potential leads. It can be integrated with websites, WhatsApp, Slack and Facebook Messenger, email accounts, API's, and many other services. All this is possible for as low as $27 per month. You can reach us via our chat support portal if you have any questions.
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    Engagely.ai Reviews
    73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.
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    Ultimate Reviews
    Generative AI will help you scale your support more intelligently. With the next generation AI-powered bots, automate +80% of all your support requests across digital channels. Ultimate's AI agents will elevate your CX, empower agents, and increase efficiency. With Ultimate's AI agents, you can achieve scalable success in support. We are a part Zendesk and we have the tools, team and tactics to take you from 0 automation to +80% across digital support channels including chat, email and messaging. Welcome to the easiest and fastest way to start with support automation. Connect UltimateGPT with your help center to create a bot capable of resolving requests, escalating to an agent when needed, and requiring no training or maintenance.
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    Heyday AI Reviews
    Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.
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    AiChat Reviews
    AiChat provides a suite A.I-powered software to help with customer service, marketing, and sales across multiple chat channels. You can create a support environment that allows you to have automated conversations, human and A.I collaborative conversations, as well 360-degree views of your customer, which will help you build better relationships with them. Our easy-to-use design, personalization, and automation tools allow for 1:1 conversations. Our solution includes everything you need to increase marketing KPIs, including smart segments and personalized customer journeys. You can create a personalized shopping experience by using an automated virtual sales assistant. Also, learn your customers' preferences and maximize your revenue with journey-aware product recommendations across multiple chat channels. Online visitors can get instant answers to frequently asked questions, educate them about products and services 24 hours a day, and even gamify the chat experience in order to increase their prospects.
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    Hippo Reviews
    Hippo is a complete tech suite that will help you improve your marketing efforts as well as customer experience. Hippo offers two offerings: - Conversational support allows you to provide top-of-the-line customer service with Chatbots that can address customers' questions and solve their problems 24 hours a day. Chatbots can help you solve complex problems and give you a personalized experience. Customers can also be reached via phone or audio/video call. Customer Engagement Automation helps you provide a great customer experience through all marketing aspects. You can broadcast messages or campaigns in a ma From one dashboard, Hippo allows you to provide proactive support to your customers across all channels and platforms. You can interact with customers on the channel they prefer and offer them a personalized, delightful experience.
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    Algomo Reviews
    In less than four minutes, automate and optimize customer support using a ChatGPT bot. Your bot will answer questions, escalate them to an agent, if necessary, and require no training or maintenance. You offer the best online shopping experience. Upgrade customer convenience to ensure that no cart is abandoned. You can easily guide customers through complex workflows such as returns and refunds or changes to delivery details. Our technology allows customers to self-serve and frees up support agents to handle more complex cases. Our AI technology can quickly solve simple cases, such as shipping and ordering status, product inventory, and warranty information, giving customers the information they need.
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    Giosg Reviews

    Giosg

    giosg.com

    €45 per user per month
    Giosg is a Sales Acceleration platform that is trusted by more than 1200 companies around the world. Our conversational marketing, sales, and support solutions will help you increase conversions and speed up the lead to deal process.
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    SuperSupport Reviews
    SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.
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    Brainwave Reviews

    Brainwave

    Brainwave AI Technologies

    $49/month
    In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings