
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
Learn more
Smart, efficient, anonymous People Counters & Analytics to the real world.
Our solution allows for easy deployment, capture, analysis, and reporting of the number people who enter a physical place. Optionally, we can also capture and report occupancy in real time.
We assist Retailers, Universities, Casinos, Places of Worship, Office Buildings, and other industries in analyzing and taking action on their people traffic trends.
We offer a special package for retailers to measure performance on traffic, including conversion rate and service levels. Our direct integrations make it easy to combine POS data with staff data. The Retail Equation simulator lets users run simulations to improve sales. It can also be used as a learning tool to understand how traffic, staffing, conversion rates, and quality service relate.
Learn more
EagleEye
EagleEye is a comprehensive solution designed for real-time detection and monitoring of threats within cloud environments, ensuring constant surveillance of an organization’s cloud systems while pinpointing unusual activities and initiating automated response protocols. Leveraging serverless technologies like AWS Lambda, Amazon EventBridge, and Amazon SQS, it effectively captures and analyzes cloud-trail logs from various services, including S3 and IAM, to identify policy violations or unauthorized modifications, subsequently notifying relevant teams or executing corrective measures. This platform seamlessly integrates with Cloudnosys's extensive cloud-security and compliance features, enhancing visibility, governance, and automation for remediation across multiple cloud accounts. EagleEye offers ongoing monitoring of cloud resource configurations, identity and access events, as well as changes to networks and storage, generating alerts that can be easily connected to external tools such as Slack, email, or SOAR workflows to facilitate swift incident responses. As a result, organizations can maintain a robust security posture while efficiently managing their cloud environments.
Learn more
Xovis
Xovis provides a robust range of solutions aimed at enhancing the movement of people in various settings. Their advanced technology combines 3D sensors with sophisticated software to deliver real-time insights into movement trends, allowing for the effective management of spaces such as airports, retail establishments, transit stations, and intelligent buildings. Within airports, the Passenger Flow Management System (PFMS) from Xovis meticulously monitors passengers' progress from the curb to the gate, offering critical metrics such as wait times and passenger counts. This information empowers airport management to oversee lines, pinpoint congestion points, and significantly improve the travel experience for passengers. In the retail sector, Xovis' offerings analyze customer movement and time spent in-store, providing valuable feedback that retailers can utilize to refine store designs and enhance customer satisfaction. Additionally, the system is capable of identifying group formations while excluding personnel from customer counts to guarantee the precision of the collected data, ensuring that businesses can make informed decisions based on accurate insights. Through these comprehensive solutions, Xovis supports organizations in creating more efficient and user-friendly environments.
Learn more