Best Network Troubleshooting Software in Africa

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

NetBrain's no-code automation platform for hybrid network observability empowers organizations to streamline operations by automating three critical workflows: troubleshooting, change management, and assessment. The platform features a high-level summary dashboard for hybrid network observability, providing instant insights into network health. The no-code technology, powered by a digital twin, allows for easy capture, replication, and enforcement of network intents at scale. This innovative approach enhances operational efficiency at scale, reduces downtime, and fortifies cybersecurity, making it an essential tool for modern network operations. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

TotalView offers network monitoring as well as root-cause troubleshooting of problems in plain-English. The solution monitors every device as well as every interface on every device. In addition, TotalView goes deep, collecting 19 error counters, performance, configuration, and connectedness so nothing is outside of it’s view. A built-in heuristics engine analyzes this information to produce plain-English answers to problems. Complex problems can now be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

IBM NS1 Connect offers premium, authoritative DNS & advanced traffic steering to deliver the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations through our: Global anycast network: Providing massive capacity & scale needed to keep users reliably connected across the world. API-first Architecture: Easily integrate & automate all NS1 Connect function. HTTPS Redirects: Manage every element of your HTTPS redirects from one platform. GSLB and RUM-based traffic steering: Balance loads at a global scale & reduce latency with near-real-time device performance data DDoS Attack Protection: Ensuring sufficient capacity to absorb traffic spikes & controls in place to guard against automated “junk” queries. NS1 Connect offers add-on options to suite your business needs including: DNS Insights: Providing the data you need to quickly identify & deal with misconfigurations impacting application performance. Dedicated DNS: Stay up & running with a native secondary DNS resolution infrastructure for seamless continuity of operations. DNS Traffic Steering: Optimize connections to applications, services & content based on geography, RUM data, load and more.

FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

ManageEngine OpManager is an all-in-one network troubleshooting tool that facilitates the rapid identification and resolution of network issues. It offers real-time monitoring and alerts for network devices, enabling IT teams to detect faults, bottlenecks, and performance irregularities. Featuring root cause analysis, comprehensive performance reports, and customizable dashboards, OpManager enhances troubleshooting efficiency by delivering in-depth insights into network health and performance. Its user-friendly interface allows for straightforward navigation and analysis, ensuring that network problems are promptly addressed to minimize downtime and ensure optimal performance.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. Obkio identifies the cause of intermittent network problems, VoIP, video, and applications slowdown in seconds so you can troubleshoot before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio continuously tests and measures network metrics, such as latency, jitter, packet loss, quality of service and customer experience via QoE (Quality of Experience). The app alerts you as soon as a problem occurs or even if there are signs that a failure is about to happen. Not only does it alert you and pinpoint the source of the issue, but it also allows you to go back in time to complete a diagnosis.

Video quality control tool. Software solution for UDP stream quality control and measurement of QoS in all segments of distributed networks. Probes available 24/7. You have complete control over your network. It takes less than 30 minutes to start monitoring your streams. You can save on equipment and network maintenance costs. Web interface offers all the benefits of web interface, including a user-friendly data layout. Continual quality control and rapid correction of violations ensure a stable customer base. It is available as a cloud-based service or as a standalone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. This solution allows for fast and economical monitoring of content delivery networks, and localization of most common violations.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Lansweeper can help you discover your IT and build your central IT Asset System of Record. You can easily audit all assets within your company's network using the Lansweeper Deepscan IP scanner engine. You can create a network inventory that includes all hardware, software, and users. Scan Windows, Linux, or Mac devices. Keep track of all your licenses, serial numbers, and warranties from major brands such as Dell, IBM and HP. Detect Unauthorized Local Admins and unify Office 365/AD User Data. Get the netbios domain, check for Windows Updates and more. You can discover all assets in your IT environment you didn't know about and take full control over your network. Get your free trial to get started with IT asset management.

Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Splunk makes it easy to go from data to business results faster than ever before. Splunk Enterprise makes it easy to collect, analyze, and take action on the untapped value of big data generated by technology infrastructures, security systems, and business applications. This will give you the insight to drive operational performance, and business results. You can collect and index logs and machine data from any source. Combine your machine data with data stored in relational databases, data warehouses, Hadoop and NoSQL data storages. Multi-site clustering and automatic loads balancing scale can support hundreds of terabytes per day, optimize response time and ensure continuous availability. Splunk Enterprise can be customized easily using the Splunk platform. Developers can create custom Splunk apps or integrate Splunk data in other applications. Splunk, our community and partners can create apps that enhance and extend the power and capabilities of the Splunk platform.

N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

Acrylic Wi-Fi Professional is the best Wi-Fi analysis tool to find access points and Wi-Fi channels and resolve incidents in 802.11a/b/g/n/ac Wi-Fi networks. This program is essential for Wi-Fi professionals, advanced users, and network administrators. It can analyze your Wi-Fi network performance, identify who is connected, optimize Wi-Fi channel performance, and identify transmission speeds to maximize Wi-Fi network performance. You can obtain detailed Wi-Fi network information, including hidden Wi Fi networks. Take advantage of unique functionalities like monitor mode to capture and analyse all Wi Fi network traffic, visualize devices and keep an inventory of Wi-Fi devices at your reach. The Acrylic WiFi analyzer will automatically make recommendations to optimize and improve your Wi-Fi network.

OpUtils is an IP address and switch port management tool that engineers can use to efficiently monitor, diagnose and troubleshoot IT resources. OpUtils is a complement to existing management tools, providing real-time monitoring and troubleshooting capabilities. It makes it easy for network engineers to manage their switches and IP addresses. This switch port management tool includes over 20 tools that can be used to monitor network performance, such as monitoring bandwidth usage, monitoring the availability of critical devices, and backing up Cisco configuration files. Advanced IP scanning of IPv4 or IPv6 subnets within your network is possible to identify available and used IP addresses. You can scan all switches in your network, map ports, run port scans, and view details such user, physical location, and more. Block access to rogue devices and identify rogue device intrusions.

PingPlotter monitors and visualizes objective internet performance metrics over time to make network troubleshooting easy. Chart objective metrics like latency, packet loss, and jitter over time and show ISPs, IT teams, or other users exactly when and where issues occur. Get notified of network problems automatically with customizable alerts and REST API capabilities. Get real-time feedback on connection problems to find hard-to-notice patterns other solutions can't detect. Quickly find and diagnose the source of internet lag, server disconnects, and other downtime. Save the IT team’s time with remote monitoring, an automated troubleshooting assistant and connection quality dashboard (PingPlotter Cloud only), or test connections from a single computer with PingPlotter for Desktop.

UVexplorer PRO automatically and quickly discovers all of the information about the devices on your network and the connections between them. The network maps are created for documentation, meetings, presentations, sharing with your boss, or hanging on the wall. UVexplorer PRO also backups and provides change notifications for configurations of your network devices, such as routers, switches, and firewalls. Track how device configurations change over time. UVexplorer Server is the WebUI of UVX PRO and provides silo'ed network maps for MSPs and large networks. The WebUI allows you to view each network and provide role-based access control to each technician. UVX Server is used across large networks with multiple agents. UVexplorer integrates directly into PRTG and LucidChart providing the maps directly into those systems. UVexplorer also exports the automated network maps in Microsoft Visio™, PDF, and SVG file types. Analyze and solve network and device problems with UVexplorer's suite of diagnostic tools. Find rogue IP/MAC addresses on your network, run Layer-2 traces, analyze real-time network interface performance, and much more.

CySight’s revolutionary Actionable Intelligence, trusted by Fortune 500 globally, enables organizations with the most cost-effective and secure way to tackle the increasing density, complexity, and expanse of modern physical and cloud networking. Deploying cyber network intelligence, CySight empowers network and security teams to substantially accelerate incident response by eliminating blindspots, analyzing network telemetry to discover anomalies, uncover cyber-threats, and quantifying asset usage and performance. CySight’s Dropless Collection method enables unsurpassed visibility of network Big-Data which is retained in the smallest footprint, accelerating machine learning, artificial intelligence and automation to fully utilize all metadata no matter the amount, size, or type.