Best Network Management Software for Jira

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Cloudflare is the foundation of your infrastructure, applications, teams, and software. Cloudflare protects and ensures the reliability and security of your external-facing resources like websites, APIs, applications, and other web services. It protects your internal resources, such as behind-the firewall applications, teams, devices, and devices. It is also your platform to develop globally scalable applications. Your website, APIs, applications, and other channels are key to doing business with customers and suppliers. It is essential that these resources are reliable, secure, and performant as the world shifts online. Cloudflare for Infrastructure provides a complete solution that enables this for everything connected to the Internet. Your internal teams can rely on behind-the-firewall apps and devices to support their work. Remote work is increasing rapidly and is putting a strain on many organizations' VPNs and other hardware solutions.

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools and an intuitive interface for traditional diagramming like flowcharts and organizational charts, SmartDraw delivers enterprise-ready power without unnecessary complexity. Key features: - Large collection of symbols and templates - Ability to create custom shapes - Import PDFs, images, Google Maps, Visio files, Visio stencils - Draw to any scale - Enrich drawings with data - Generate manifest and bills of materials - Generate diagrams from data automatically like org charts, AWS, Azure, PI Boards, and more - Use natural language text prompts to generate diagrams with AI - Save files directly to OneDrive, SharePoint, or Google Drive, or other preferred provider - Integrations with the Microsoft and Google enterprise stack plus Confluence and Jira SmartDraw supports a wide range of industries and real-world use cases, helping teams plan, document, and communicate more effectively. Construction professionals use it to create scaled floor plans, site layouts, and electrical and plumbing drawings. Fire departments rely on it for fire pre-planning and incident documentation, while police departments use it for accident reconstruction and crime scene diagrams. IT teams build network diagrams and cloud architectures, HR leaders create organizational charts, and product managers map out processes and workflows. From physical layouts to business processes, SmartDraw provides a single platform that adapts to the needs of each role and industry.

NetCrunch is a next-gen, agentless infrastructure and traffic network monitoring system designed for hybrid, multi-site, and fast changing infrastructures. It combines real-time observability with alert automation and intelligent escalation to eliminate the overhead and limitations of legacy tools like PRTG or SolarWinds. NetCrunch supports agentless monitoring of thousands of nodes from a single server-covering physical devices, virtual machines, servers, traffic flows, cloud services (AWS, Azure, GCP), SNMP, syslogs, Windows Events, IoT, telemetry, and more. Unlike sensor-based tools, NetCrunch uses node-based licensing and policy-driven configuration to streamline monitoring, reduce costs, and eliminate sensor micromanagement. 670+ built-in monitoring packs apply instantly based on device type, ensuring consistency across the network. NetCrunch delivers real-time, dynamic maps and dashboards that update without manual refreshes, giving users immediate visibility into issues and performance. Its smart alerting engine features root cause correlation, suppression, predictive triggers, and over 40 response actions including scripts, API calls, notifications, and integrations with Jira, Teams, Slack, Amazon SNS, MQTT, PagerDuty, and more. Its powerful REST API makes NetCrunch perfect for flow automation, including integration with asset management, production/IoT/operations monitoring and other IT systems with ease. Whether replacing an aging platform or modernizing enterprise observability, NetCrunch offers full-stack coverage with unmatched flexibility. Fast to deploy, simple to manage, and built to scale-NetCrunch is the smarter, faster, and future-ready monitoring system. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks.

SysAid is an AI-first ITSM and Help Desk platform designed to make IT teams more efficient. Powered by Agentic AI, it accelerates issue resolution, automates repetitive tasks, and helps IT shift from firefighting to driving strategic impact. With no-code workflows, AI-powered ticket handling, and a modern self-service portal, SysAid lets your team focus on what matters most—delivering business value. At the core is Agentic AI: a powerful operational layer where AI Agents take the first action—boosting efficiency and speeding up resolutions. SysAid is built with enterprise-grade security, governance, and responsible AI—complete with customizable guardrails and controls. Go live in weeks with fast, code-free onboarding—no complex migrations or steep learning curves. Flexible, scalable, and supported by award-winning service, SysAid is ITSM run by AI—and by you.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

ManageEngine OpManager Nexus is an enterprise-grade full-stack observability and IT operations management platform built to help organizations monitor, manage, and optimize modern IT infrastructure environments. The platform combines application performance monitoring, network monitoring, infrastructure management, traffic analysis, security analytics, and configuration management into one centralized observability solution. OpManager Nexus leverages AI and machine learning technologies to provide intelligent event correlation, anomaly detection, performance analytics, and automated operational insights that help IT teams reduce downtime and improve system reliability. The platform delivers real-time visibility across applications, servers, databases, networks, cloud environments, virtualization systems, and distributed infrastructure through unified dashboards and advanced monitoring tools. OpManager Nexus supports NetOps, DevOps, Site Reliability Engineering (SRE), and IT operations teams by helping them automate incident response, optimize resource allocation, monitor user experience, and identify performance bottlenecks proactively. The platform also includes advanced capabilities such as distributed transaction tracing, digital experience monitoring, root cause analysis, vulnerability remediation, IP address management, and firewall management. Enterprise features provide support for distributed network monitoring, high availability, scalability, real-time multi-site alerts, and centralized observability for large-scale IT environments. OpManager Nexus integrates with major technology ecosystems including AWS, Azure, Google Cloud, Kubernetes, Jenkins, Grafana, Splunk, Datadog, Prometheus, GitHub, VMware, and ServiceNow.

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations. Seamlessly integrates into your workflow with 100+ integrations.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

StatusGator delivers timely information about critical dependencies so that DevOps, IT Help Desk, and Education teams can stay on top of downtime and react proactively. Features: Aggregated status pages with data from all your cloud vendors. Notifications on any status changes to Slack, Teams, SMS, and more.

Application Performance Management Get complete visibility into the health and performance of applications. Detect and resolve performance issues no matter where they occur in the entire stack. No sampling. No blindspots. Log Analytics Search and analyze event data across your applications, infrastructure, security, or business without worrying about indexing, data tiers, retention policies, or cost. Keep all log data always hot. Infrastructure Monitoring Capture metrics across your infrastructure – cloud, Kubernetes, serverless, applications or from over 400 pre-built integrations. Visualize the entire stack and troubleshoot performance issues in real-time. O11y AI Investigate and resolve incidents faster with O11y Investigator. Use natural language to explore observability data with O11y Copilot, generate Regular Expressions effortlessly with O11y Regex, and obtain precise answers with O11y GPT. Observe for Snowflake Comprehensive observability into Snowflake workloads. Optimize performance and resource utilization. Deliver secure and compliant operations.

Edge Delta is a new way to do observability. We are the only provider that processes your data as it's created and gives DevOps, platform engineers and SRE teams the freedom to route it anywhere. As a result, customers can make observability costs predictable, surface the most useful insights, and shape your data however they need. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. Data processing includes: * Shaping, enriching, and filtering data * Creating log analytics * Distilling metrics libraries into the most useful data * Detecting anomalies and triggering alerts We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.

Empirix, a global provider of service automation automation that protects brand quality, is an Empirix solution provider. Cloud-native, flexible, open, and cloud-native by design best in class network visibility software and test automation software. Empirix is a trusted name in the field of service providers, equipment manufacturers, and enterprises around the globe. The most reliable and thorough vendor of IP communications services quality in the market They readily accepted Empirix results for solving inter-vendor issues.

Enhance your metrics and alerting capabilities using a top-tier open-source monitoring tool. Prometheus inherently organizes all data as time series, which consist of sequences of timestamped values associated with the same metric and a specific set of labeled dimensions. In addition to the stored time series, Prometheus has the capability to create temporary derived time series based on query outcomes. The tool features a powerful query language known as PromQL (Prometheus Query Language), allowing users to select and aggregate time series data in real time. The output from an expression can be displayed as a graph, viewed in tabular format through Prometheus’s expression browser, or accessed by external systems through the HTTP API. Configuration of Prometheus is achieved through a combination of command-line flags and a configuration file, where the flags are used to set immutable system parameters like storage locations and retention limits for both disk and memory. This dual method of configuration ensures a flexible and tailored monitoring setup that can adapt to various user needs. For those interested in exploring this robust tool, further details can be found at: https://sourceforge.net/projects/prometheus.mirror/

Leverage the most extensively utilized observability platform, founded on the reliable Elastic Stack (commonly referred to as the ELK Stack), to integrate disparate data sources, providing cohesive visibility and actionable insights. To truly monitor and extract insights from your distributed systems, it is essential to consolidate all your observability data within a single framework. Eliminate data silos by merging application, infrastructure, and user information into a holistic solution that facilitates comprehensive observability and alerting. By integrating limitless telemetry data collection with search-driven problem-solving capabilities, you can achieve superior operational and business outcomes. Unify your data silos by assimilating all telemetry data, including metrics, logs, and traces, from any source into a platform that is open, extensible, and scalable. Enhance the speed of problem resolution through automatic anomaly detection that leverages machine learning and sophisticated data analytics, ensuring you stay ahead in today's fast-paced environment. This integrated approach not only streamlines processes but also empowers teams to make informed decisions swiftly.

Eliminate delays, pinpoint inefficiencies, and troubleshoot problems effectively. Become a part of a swiftly growing network of global businesses that are realizing up to 20 times the value and return on investment by utilizing KloudMate, far exceeding other observability platforms. Effortlessly track essential metrics, relationships, and identify irregularities through alerts and tracking issues. Swiftly find critical 'break-points' in your application development process to address problems proactively. Examine service maps for each component within your application while revealing complex connections and dependencies. Monitor every request and operation to gain comprehensive insights into execution pathways and performance indicators. Regardless of whether you are operating in a multi-cloud, hybrid, or private environment, take advantage of consolidated Infrastructure monitoring features to assess metrics and extract valuable insights. Enhance your debugging accuracy and speed with a holistic view of your system, ensuring that you can detect and remedy issues more quickly. This approach allows your team to maintain high performance and reliability in your applications.

Icinga is an internet monitoring system that checks the availability of your network resources and notifies users when there are outages. It also generates performance data for reporting. Icinga is flexible and extensible. It can monitor complex environments in multiple locations. Icinga 2 is the monitoring server and requires Icinga Web 2 on top in your Icinga Stack. You can manage the configuration with the Icinga Director or config management tools. Plain text is also available within the Icinga DSL. Find solutions, take action and become a problem-solver. Flexibility is key. Keep curious, stay passionate, and stay in the loop. Tackle your monitoring challenge. The Icinga stack consists of six core strengths that cover all aspects related to monitoring. You can get valuable insights, on-time notifications and eye-opening visuals as well as analytics. Icinga integrates easily into your systems and gives you the power of automating your tasks.

We hold the view that the contemporary IT landscape has become overly intricate, disjointed, and costly. Netreo offers unparalleled network monitoring, analytical, and intelligence solutions in a user-friendly and low-maintenance format. The significance of great design diminishes if it is not embraced by users; thus, true excellence is defined by how well a product is utilized. Our goal is to enhance engagement, drive adoption, and ensure complete utilization of our tools. We achieve this by strategically packaging and pricing our offerings for easy access, engaging with our customers to align with their usage patterns, and continuously refining our products based on their feedback. This iterative process is aimed at establishing ourselves as an essential part of their operations. In today's environment, IT teams face the daunting task of incorporating new technologies into their existing systems while managing their longstanding legacy requirements. The complexity and diversity of business technology stacks have reached unprecedented levels, making them harder to oversee than ever before, which is why we remain committed to simplifying the experience for our clients.

Enhance team efficiency by directing alerts to the appropriate individuals, facilitating swift collaboration and resolution of issues. By ensuring that alerts reach the right recipients, you can minimize the time taken to acknowledge and rectify incidents. Our complete ChatOps experience seamlessly integrates with your existing tools, offering incident timelines and reporting functionalities that support blameless post-incident analysis. Foster engagement by meeting individuals in their work environments; our mobile-first solutions utilize machine learning to provide on-call accessibility from any location. Splunk On-Call streamlines incident management processes, alleviating alert fatigue and promoting higher uptime rates. Utilize Splunk On-Call to optimize your on-call schedules and escalation frameworks, automating everything from rotations to overrides. Our platform delivers contextual alert details, machine learning-based suggestions, and enhances collaboration to efficiently tackle issues, all while meticulously documenting crucial remediation information for future reference. This allows teams to not only resolve incidents promptly but also to learn from them to improve future responses.

Panopta's infrastructure monitoring solution gives you a 360-degree view of your global network. Keep an eye on server, network, and application performance both on-premise and in the cloud. You can get the information you need about network activity through custom alerts and reporting. Using CounterMeasures, an industry-leading automated remediation tool, you can eliminate problems before they become a problem for your business. Monitor - Get all the information you need about your public and private infrastructure using our industry-standard four-dimensional oversight. This includes your servers, your network firewall, and more than 50 global viewpoints. Learn how to customize the alerts and reports you need from our extensive, customizable selection. No more false positives or alert fatigue. React - Automated remediation of CounterMeasures incidents. You will save time, money, and have peace of mind. For a 30-day trial and competitive pricing, contact us.

Sensu is the future-proof platform for multi-cloud monitoring at large scale. Sensu's monitoring event pipeline allows businesses to automate their monitoring workflows, and gain deep insight into multi-cloud environments. Sensu is trusted by companies like Sony, Box.com and Activision to deliver more value to their customers. Sensu was founded in 2017 and provides a comprehensive monitoring solution to enterprises. It gives complete visibility across all systems, every protocol, at all times -- from Kubernetes through bare metal. Open source was created by operators for operators. The company is supported by a vibrant community of contributors.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.