Best MSP Software for NinjaOne

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

Professional service companies around the globe love Accelo to manage client work profitably. The cloud-based platform handles all aspects of client work delivery from prospect to payment. It also manages tickets, retainers and timesheets. The client work management platform puts an emphasis on money and time. It gives you a complete view of your most recent business data and financial performance. Client communications, activities, and work are all centralized on a single platform so you can always see where things are without needing to ask for status updates. Accelo improves efficiency and streamlines workflows across the business. It also helps teams and leaders coordinate better and increase visibility. This allows professionals to concentrate on the most important work while leaders can run the business. Managers can deliver projects on time and within budget by harnessing the power of automation.

PSA Software simplified Computicate makes managing IT services easy with its exclusive PSA software for MSPs. Gain greater insight, increase efficiency, and grow your profits. Automate your back-end business In just a few clicks, automate tasks such as time tracking, invoicing, following up with clients. Optimize your service delivery Complete helpdesk ticketing solution. It makes IT service delivery simple and accurate. Your bottom line will improve Never miss an incoming ticket or alert again. Maximize productivity and monitor productivity. All the tools you need for managing your MSP business successfully. Computicate PSA integrates all aspects of IT Services Management System. Exclusively for MSPs

Datto's Autotask Professional Services Automation is a cloud-based PSA platform that provides a single view of the entire business. It allows MSPs to centralize their business operations and make data-driven business decisions to improve service, productivity, and profitability. Autotask PSA allows MSPs manage all aspects of their business with maximum efficiency. It integrates all the essential tools needed to run a managed service business. Autotask PSA centralizes operations, provides instant understanding via customizable dashboards and widgets that allow you to make data-driven business decisions. Autotask PSA doesn't require any maintenance or testing. It has a proven track record of consistently delivering unmatched security and 99.99% uptime. PSA is the central hub of any MSP, providing a single view of the business and increasing efficiency by automating workflows.

Standardize, secure and scale your IT managed service. Liongard is the only automation platform that gives complete visibility across the stack. This allows you to unleash your team and operate at 10x speed. Logging in manually to manage Internet Domains, SQL servers and all other systems is a tedious task. Unify systems in Liongard for auditing historical data, monitoring critical changes, setting proactive alerts, and reporting across the IT stack. With Liongard's unified platform for automation, you can quickly onboard customers and monitor system changes every day. Liongard's unified platform for automation makes it easier to onboard customers and track system changes daily. Liongard's unified automation platform allows you to access data for business reviews, scoping new project opportunities, and converting customers into Managed Services. Your MSP can be more profitable, efficient, and secure. This includes everything from how you evaluate potential customers to how they protect their systems. Liongard automates the process, minimizing human errors.

UNIFIED vCIO MANAGEMENT SYSTEM. Streamline Technology Business Reviews with the Combination of vCIO Activities and Technology Alignment Frameworks in One Platform. Document. Our integrated documentation platform allows you to document the network of your clients. Review. Perform technology audit based on built-in templates Present. Present the report and give clients access to their QBR dashboard. Highlights All the tools you need in one simple solution. vCIO Dashboard. A single pane of glass gives quick insight into the most important areas of client's network and security operations. A dashboard that displays data from multiple sources in a simple to use format. Your clients will have limited access to the information that is most important to them. Technology & Security Review Frameworks. Use easy-to-use QBR frameworks. You can use our QBR templates, which include industry-specific standards such as NIST CSF, ISO27001 and PCI, HIPAA, and many more.

Most PSA software has been over-engineered and is a hodgepodge of capabilities. It often requires complex configuration by specialists before it can be used. Zest was designed with the idea that a PSA must be tailored to meet the needs of MSP technicians and managers, and should work from the first day. Zest was designed to be ready for use right out of the box. The days of complicated configurations that took months to complete are over. Zest will help you stand out from the competition and keep your customers. Zest was designed to optimize technicians' workload and workflow, and we are the PSA that technicians enjoy using. It is important to ensure that clients are satisfied when running an MSP. Zest lets you know how each account is doing. Zest was designed to be the antithesis of large, complex MSP systems. We removed unnecessary customizations, time consuming configuration and expensive additional hires to give you only what you need.

You need to be on top of cybersecurity. Our SaaS-based security platform is designed for this purpose. We use cutting edge technology to detect and stop unauthorized activities in your clients' apps, automatically. This level of protection is not available anywhere else. MSPs are a high-risk target for bad actors. Protect your business by alerting your executive staff when any unusual or high-risk behavior occurs in your MSP tool stack. Customize SaaS event thresholds for a variety of applications and be alerted instantly to unusual user behavior.

PSA software is not all created equal. Harmony is an intelligent contract system. One that can understand the revenue and costs associated to each action. This will make your business run more smoothly and allow you to analyze your business performance automatically and continuously. In real-time. Harmony, the next generation of PSA tools, was created in the cloud with a responsive user interface, and a commercial model that will help you future-proof your company.