Best Marketing Software for WeChat

Marketo Engage is part of Adobe Experience Cloud and is a complete solution that allows B2B marketers to manage leads and transform customer experiences through engaging with customers at every stage of complex buying journeys. Marketo Engage supports both account-based and demand-based marketing strategies. It combines sales and marketing to create personalized experiences, optimize content and measure business impact across all channels, from acquisition to advocacy. Rich behavioral data, built in intelligence, and sophisticated flow flows can be used to identify, engage, & accelerate your best opportunities. To deliver consistent and relevant experiences every time, you can use A/B testing, predictive content, and personalization. Reach buyers and prospects across all channels, including email, display and mobile, social media, search and offline. Deliver timely and engaging experiences. Optimize your marketing impact by understanding, proving, and optimizing it.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

G-data analyzes every angle of your Online Business, across every e-commerce and Social Networking platforms. Customers gain access to real-time data on Sales, Performance, Consumer Behavior, Engagement and Competitor Data, giving them the intelligence they need to succeed when and where it counts. Everything customers need is in one place, so they can track instantly any of their metrics: KPI, Purchase behavior and ROI on each of their e-commerce shops and Social Media accounts. It is now easier than ever for them to check their content engagement, traffic and sales to their competitors pricing. With G-data no need anymore to wait until the end of the month for unreliable reports that show only pieces of the puzzle: it gives customers Fast and Comprehensive Insights from across their business. You can finally enjoy being in control of your Online Business!

tyntec allows brands to authenticate, verify, and engage mobile customers through contact validation, user authentication, and conversational commerce. Personalize customer service by integrating support assistants and customized messages to chat with customers on their preferred channel. To target your customer group, check your database for invalid numbers. Live feedback is a great way to improve your ROI, make transactions safer and make decisions based on real-time feedback. Our multi-factor authentication products set the industry standard in 2FA and security. Keep your customers and business protected from fraud attempts. tyntec is an authorized WhatsApp Business solution provider. This allows businesses to communicate with customers on WhatsApp. All with the same security and privacy that 1.5 million WhatsApp users trust every day. Enterprises can use tyntec's Chat API to send support messages and conversational notifications.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Zoho CRM offers a simple and clean interface layout with a variety unique features that increase lead conversion rates. The CRM has an intuitive dashboard that allows you to run'macros' that will streamline the way a lead is contacted. This will also allow you to track the progress of a sale. Administrators can monitor missed opportunities, best performing agents, and make business-impacting decision using the sales report function.

SleekFlow is the Omnichannel Conversational AI Suite for customer engagement. The platform allows for seamless and personalized customer experiences across popular messaging channels like WhatsApp, Instagram, live chat, and more. SleekFlow's mission is to revolutionize the way companies communicate by focusing on meaningful conversations that drive business success. With cutting-edge conversational AI capabilities, SleekFlow streamlines business operations for marketing, sales, and support teams. By automating routine tasks, optimizing customer interactions, and delivering unparalleled support, SleekFlow empowers businesses to achieve unprecedented scalability and growth. SleekFlow has a presence in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. In Aug 2024, the startup secured an $7M USD Series A+ funding round led by Atinum Investment, with participation from existing investors (AEF Greater Bay Area Fund, managed by Gobi Partners GBA and Transcend Capital Partners) and a new investor, Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC). The company has raised a total of US$15 million to date..

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

We provide a single solution that combines sales, marketing, customer service, and sales teams with a focus to the customer experience. Our mission is to offer equal growth opportunities for all businesses and help them achieve greater output. Features * Growth Hacking allows you to leverage growth marketing and scale your company with it * Convert prospects into customers with SMS & Email Marketing * Never miss a lead with customizable Pop-ups and Forms * Drive leads to a successful conclusion with our Kanban-style boards within the Sales Pipeline * Manage all customer interactions through the Contact Management * Lead Scoring helps you identify qualified leads and improve sales effectiveness Team Inbox allows you to stay in touch with your customers and employees. Messenger enables you to connect with your customers continuously via omnichannel communication * Use Knowledge Base to educate your customers and employees

Sinorbis, the recipient of multiple awards, aids clients in the Education, B2B, and Technology sectors in connecting with Asian consumers. Our platform, the first of its kind, enables Western businesses to establish, assess, and enhance their digital footprint in Asia. With Sinorbis, you can: Quickly establish a digital presence in just a few weeks, without facing the hassle of navigating complex bureaucracy. Streamline digital marketing expenses, as our platform provides cost-effective solutions for setting up and managing initiatives. Gain comprehensive control of all your digital endeavours in Asia through our integrated platform, providing you with a clear overview of your efforts.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

Chatbots, AI-powered calls, actions for voice assistants and chatbots can be built to understand the intents of your customers. More leads can be collected from your existing channels, such as social media, websites and messengers. Chatbots can process up to 80% routine requests independently. The chatbot can transfer the conversation to a specialist if necessary. The chatbot can accept payment and grow the sales funnel. The chatbot gathers feedback from users to improve the user experience. The chatbot reminds users about abandoned carts and informs them about special offers or the arrival of new products. Chatbots can use intents to help them understand a problem. They can identify the problem of the customer and then respond according to the logic of that scenario. The chatbot, developed by Aimylogic, can recognize greetings, goodbyes and consent, rejections, gratitude, and curses. Simply insert the block that you desire into the scenario.

Take your social commerce to the next step. Gesprek is a conversational-marketing tool that will transform your social media and messaging channels into a well-oiled selling machine. Sell smarter and collaborate faster Gesprek is a messaging platform that enables you to capture, qualify, and convert leads into loyal customers. Live chat helps you close more deals. Get instant support via automation to activate and retain customers. Gesprek provides everything you need for a human touch to your customer experience. Gesprek allows your customer engagement and sales teams to respond to messages on multiple platforms. Engage customers on their preferred channel, such as Facebook Messenger, WhatsApp Messenger, WeChat SMS, WeChat or SMS. You can also email or visit your website. Gesprek allows you to manage your customers seamlessly and qualify leads all in one easy-to read and user-friendly dashboard.

LeapXpert's Federated Architecture allows seamless integration with powerful, critical applications. Users can use a mobile-first approach to text and voice conversations with customers through their preferred channels. All of this is done in a secure and unified environment. Federation allows for the addition of features and functions beyond messaging and voice. This includes deep links with voice applications, media transcoding, message transformations and media transcoding. Chatbots can also be added to augment and amplify professional conversations. As instant messaging and communication become more intertwined with daily life, it becomes increasingly difficult to maintain a separate business persona for business communications. LeapXpert provides businesses with a complete view and full visibility to employee-customer communications without capturing private or personal messages.

Parllay is a personal marketing platform that creates a unique experience for WeChat users. Parllay allows you to automatically identify sales opportunities among your followers, continue to nurture customers at different lifecycle stages, reduce conversion time, and increase conversion rates from followers to customers. Parllay-WeChat CRM helps companies manage WeChat Official Accounts, identify customers among WeChat followers, increase purchase conversion rates through personalized engagement, optimize marketing decisions with in-depth data analysis, and integrate HubSpot CRM to achieve a "follower-lead-customer" one stop management. Parllay and HubSpot's Omni-channel Marketing Automation allows potential customers to discover the purchase path and complete more transactions. You can use each potential customer's behavioral data with HubSpot workflow and Parllay WeChat marketing automation tools.

To find the best marketing channel, track visitors' behavior. Analyze the exposure, access, user acquisition, and effectiveness of marketing activities across channels to monitor their effectiveness. All touch points data from different user paths should be merged. (e.g. Cross-channel attribution can be achieved by using official websites, WeChats, email, content marketing, and exhibitions. It allows you to compare customer acquisition and conversion rates of each channel. This allows you to optimize your marketing strategies in a timely fashion. Online form - Automatically collects the customer's information when they complete an online form. The customer can then be added to the contact list. Knight supports many forms to suit different marketing scenarios such as an advertising landing page, official website registration, or event registration. Identifiable QR Code - embed a QR code into emails, articles, and other materials. Monitor call-to-action activity.

Blinkfire Analytics, a sponsorship data platform, uses computer vision to accurately measure media value in real time. This allows rights holders and brands to better engage fans and sponsors. Measure your social content engagement beyond followers and likes. Track the amplification, applause and conversion rate for each post over a customized time period. BrandSpotter™ allows you to track the value of each image or video. Our brand detection technology, which is patent-pending, finds brands and scenes in images, videos, and other media such as YouTube, Facebook, Instagram and YouTube. You can instantly value your social media inventory to sell sponsorships or to report to current sponsors the ROI of previous engagements. Brands and rights holders use our data to reimagine how they negotiate sponsorship deals. Are you looking to hire a research company to value your social and digital inventory? You can generate a report with just a click that includes the social inventory's value over any period.

AI seamlessly adds data-driven actionable insights to their digital and online assets to help them understand, predict and influence how billions of people shop offline. This technology is only limited to ecommerce, which represents 20% of retail. Cosmose empowers the remaining 20% of stores so that they have a fair chance of success. Cosmose AI is able to analyze offline behavior and make highly targeted recommendations for advertising and marketing. Cosmose AI can help offline stores predict, predict, and influence shoppers. All this seamless (no hardware required, no installation), precise (2m accuracy), and everywhere (1B smartphones, 360K stores). Cosmose is available to consumers through partnerships with over 400,000 apps. They don't need to do any additional actions to reap the benefits of Cosmose. Cosmose AI is compatible with all online media platforms. WeChat, Weibo and Line, as well as Google and Facebook.

OpenMessage is a platform that allows enterprise brands to reach their customers using personalized, branded text messages called OMs. OMs are smarter, more engaging, and consistently drive higher conversion rates than any other available. Marketing emails are not deleted. They sit in inboxes. OpenMessage allows you to create rich, text messages for your brand that will be read and seen by others. You can easily customize templates to suit your data, content, and experiences. Personality-driven conversations that delight will make your brand come alive. Use conversational interactions to bring customers closer towards your products and services. 90% of customers read messages within three minutes, from personal devices to personal interactions. This results in conversion rates 8X higher that standard texts. You can create customizable canvasses to communicate directly with your audience.

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

Chat-based marketing and apps are the solution. Chat-apps like WhatsApp, WeChat, and Facebook Messenger have become the new way for brands to market their products and services. It's a combination of message dissemination, customer support, and O2O applications. Your followers will open 80% of chat-app messages. Chat-apps offer a more interactive way to market than email marketing. The interaction of your followers can be captured for sales and customer journey optimization. WAMP stands for "WeMine Analytics & Management Platform", which is an analysis platform and management platform that WeMine developed for instant messaging apps (Chat-apps such as Messenger or WeChat). WAMP allows companies to connect to Chat-apps and to easily manage their customer relationships (SCRM), data collection and marketing automation to enhance brand image.

JINGsocial is a complete tool for marketing automation. JINGsocial is a marketing automation tool that can be used by CRM managers and marketers to support customer engagement efforts at all stages of a customer's lifecycle, from acquisition to conversion. JINGsocial can connect your members or customers to WeChat and create personalized engagement via your social channels. Our marketing suite allows you to create campaigns, create customized chatbots and journeys, and track and analyze customer behaviour. The JINGdigital platform offers a range of powerful tools that are tailored for high-ATV brands and B2B businesses. You can now measure channel ROI with greater accuracy than ever before to make sure you invest in the most efficient channels and provide personalized lead nurturing. JINGsales is a social-selling platform that was built within the WeChat Work and WeChat Chat ecosystems. JINGconnect connects your existing systems with your WeChat. JINGtrack is a web- and mini-program solution that tracks customer behavior.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.