Best IT Management Software for ServiceNow - Page 14

Apica offers a unified platform for efficient data management, addressing complexity and cost challenges. The Apica Ascent platform enables users to collect, control, store, and observe data while swiftly identifying and resolving performance issues. Key features include: *Real-time telemetry data analysis *Automated root cause analysis using machine learning *Fleet tool for automated agent management *Flow tool for AI/ML-powered pipeline optimization *Store for unlimited, cost-effective data storage *Observe for modern observability management, including MELT data handling and dashboard creation This comprehensive solution streamlines troubleshooting in complex distributed systems and integrates synthetic and real data seamlessly

Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.

Opsview provides comprehensive monitoring for a variety of systems, including operating systems, networks, cloud environments, virtual machines, containers, databases, and applications. With Business Service Monitoring (BSM), users gain a significantly improved perspective of their IT infrastructure, moving beyond the traditional Host by Host approach. This advanced monitoring solution is adept at understanding factors like resiliency and service availability metrics (SLA/OLA). Featuring over 200 supported Opspacks and more than 4,500 plugins available through the Nagios Exchange, Opsview enables businesses to efficiently oversee their IT assets, including both public and private cloud services, VMs, containers, and applications. Moreover, for organizations with established ticketing, notification, and analytics systems, the Opsview API facilitates seamless two-way communication and workflow integration. Exceptional customer support is essential for effective monitoring software, and the Opsview Customer Success Team is dedicated to enhancing customer value through their extensive monitoring knowledge and assistance. Their commitment ensures that clients can fully leverage the capabilities of their monitoring solutions.

CloudFX empowers IT departments to provide a seamless, platform-centric IT-as-a-Service experience for end-users. In order to boost employee efficiency and enhance customer satisfaction, organizations must ensure a cohesive experience for both staff and clients. This approach fosters business agility and innovation, underscoring the necessity for IT to adopt a platform-based model that avoids the constraints of vendor lock-in. The CloudFX platform is designed with open standards and state-of-the-art technologies, offering self-service catalogs to minimize cloud sprawl and shadow IT issues. It features advanced billing and analytics capabilities that analyze, aggregate, and optimize costs while ensuring better governance and compliance through improved policies. Additionally, it streamlines the procurement process for IT products and services, provides diverse options for vendor-neutral IT solutions, and automates the management and tracking of orders. Furthermore, the platform supports unified SaaS personalization and management, along with SaaSOps for effective SaaS service oversight. Ultimately, CloudFX equips organizations with the tools necessary to thrive in a rapidly evolving digital landscape.

Experience the benefits of a fully-managed and highly available cloud infrastructure. Harness the capabilities of the Mule runtime engine, which is securely hosted and managed in the cloud. CloudHub serves as the platform-as-a-service (PaaS) element of Anypoint Platform™, offering a global, multi-tenant, secure, and reliable environment for APIs and integrations. Eliminate the need for hardware acquisition, virtual image management, or cloud infrastructure oversight. Achieve optimal performance and availability through a platform that processes over 60 billion transactions each month. Benefit from enhanced efficiency and streamlined management thanks to true multi-tenancy at the application and cloud worker levels. Scale your cloud capacity effortlessly during peak demand periods with the platform's inherent scalability features. Rely on a resilient architecture supported by data centers located across North America, South America, Europe, Asia, and Australia. With CloudHub, you can also enjoy service-level agreements (SLAs) guaranteeing an uptime of 99.99%. This ensures that your applications remain accessible and performant at all times.

The OpCon workload automation platform empowers teams by streamlining mundane tasks, allowing them to focus on more essential projects. By consolidating all systems and applications into a unified control interface, OpCon simplifies enterprise-wide automation like never before. Serving as an automation framework across all layers of technology and business, OpCon offers a comprehensive solution that boasts both strong security measures and user-friendly design. Its seamless functionality ensures that various processes can be managed efficiently, ranging from simple manual tasks to complex infrastructure and technology workflows, ultimately enhancing the delivery of business services. By embracing DevOps principles of continuous improvement, organizations can drive meaningful transformations on an enterprise scale. With just a click from any device with internet access, businesses can implement self-service capabilities for their services. Furthermore, OpCon facilitates the integration of individuals, systems, and applications into consistent, dependable workflows, ensuring uninterrupted global operations around the clock without the need for additional operational staff. This level of efficiency not only improves productivity but also fosters a culture of innovation and agility within the organization.

StackState's Topology & Relationship-Based Observability platform allows you to manage your dynamic IT environment more effectively. It unifies performance data from existing monitoring tools and creates a single topology. This platform allows you to: 1. 80% Reduced MTTR by identifying the root cause of the problem and alerting the appropriate teams with the correct information. 2. 65% Less Outages: Through real-time unified observation and more planned planning. 3. 3.3.2. 3x faster releases: Developers are given more time to implement the software. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo

The experience of employees is paramount—ensure success by implementing an innovative workspace. Foster a more intelligent and adaptable work environment. You brought on top talent; now allow them to thrive. Transform the concept of enhanced work through Citrix Workspace. Boost employee productivity and involvement by streamlining IT processes. Make it easier to oversee and protect applications, devices, users, and networks, thereby providing an exceptional employee experience. Facilitate a smooth return to the office for your staff. Unlock the complete capabilities of your cloud strategy. Move away from conventional VPNs and adopt a zero trust model for better security. Embrace the future of work with solutions that empower every individual in your organization.

Celigo stands out as the most reliable iPaaS for managing essential business operations. Its Integration Apps provide comprehensive, ready-to-use software integrations that enable users to easily link enterprise applications and streamline processes, thereby minimizing both the time and expenses associated with integration upkeep. These Integration Apps function as independent SaaS solutions on an iPaaS, facilitating the connection between two enterprise applications. By delivering fully developed integrations tailored for common scenarios—such as Lead-to-Cash and Order-to-Fulfillment—Integration Apps serve as off-the-shelf solutions that seamlessly connect applications immediately while also lowering the costs of ongoing maintenance. Previously referred to as SmartConnectors, these Integration Apps are exclusive to Celigo’s platform, distinguishing themselves as the sole SaaS applications created and operated within a comprehensive iPaaS environment. This uniqueness not only enhances their utility but also positions Celigo as a leader in the integration landscape.

Fastpath's cloud based access orchestration allows organizations to manage, automate, and streamline identity, access governance and data and configuration updates - efficiently and effectively. Our intuitive cloud platform integrates GRC and identity governance into a sophisticated, yet easy-to use solution. Automate, control and monitor access to applications, data records and individual data records, all without effort. Fastpath's platform has been designed by auditors, who understand the complexity involved in securing access to business applications. We created a solution to reduce the time, costs and complexity of audit processes and reporting in order to prove compliance.

Cutover stands at the forefront of work orchestration and observability, uniquely offering complete visibility across the ever-changing workflows within an organization, thereby illuminating aspects previously hidden and allowing teams to act swiftly and with assurance. By moving away from outdated methods such as static spreadsheets and last-minute calls, Cutover empowers teams to execute tasks more efficiently and effectively, all while reducing unnecessary stress. The platform facilitates better planning, orchestration, and auditing of both human and automated processes that are crucial for significant activities like technology launches, resilience assessments, operational readiness, and major incident management. It introduces a new paradigm where human effort and machine automation work in perfect harmony. With its comprehensive platform for planning, orchestration, and real-time analysis, Cutover ensures that all stakeholders have access to the same up-to-date information. Ultimately, we advocate for a collaborative approach between people and technology, as this synergy is essential for driving innovation, achieving success, and fostering growth in today’s dynamic environment. This collaboration not only enhances productivity but also cultivates a culture of continuous improvement within organizations.

Certero Enterprise ITAM is the fastest, most efficient and resource-efficient way to find, inventory, and manage your IT assets. It can be used on any device, mobile, desktop, datacenter, or cloud. It is easier to set up and configure, which allows you to deliver more value to your organization faster. It is easier to use, which means that your total cost of ownership will be lower. It's also more efficient at capturing and analysing inventory data across all hardware and software. This allows you to take advantage of the Certero Enterprise ITAM insights. You can collect inventory data from all platforms, including Windows desktops and servers, Linux and Unix, on premises and in the cloud, and Android and iOS mobile devices. You can also find and inventory assets such as printers, routers and infrastructure. Includes Software Distribution, Patching and Reporting. Can be integrated with any Service Desk CMDB. Certero is fully ISO27001 Certified for Information Management Security Peace of Mind.

It is a hybrid cloud lifecycle management product empowering organizations to optimally govern, provision, monitor, and manage cloud infrastructure. HCL BigFix Cloud Lifecycle Management integrates data visualization and data exploration in an easy-to-use application, enables effective analysis and actionable insights for IaaS and PaaS resources. The data-driven recommendations and advisories from this product ensure that enterprise cloud ecosystems are constantly optimized in areas like utilization, efficiency, automation, and security

The world is in a constant state of flux, with customer expectations and user needs intensifying alongside evolving regulatory frameworks. As technology advances and new competitors disrupt established markets, it is essential to respond swiftly to these emerging challenges. To maintain a competitive edge, you must leverage technical know-how that supports your ClearPath Forward® ecosystem. Partnering with Unisys allows you to uphold your reliable ClearPath Forward environment while modernizing your applications to incorporate cutting-edge digital and cloud-native functionalities, all without disrupting your operations. You will have a variety of deployment options available, ranging from integrated systems to public cloud solutions, complete with services that mitigate migration, staffing, and operational challenges. For organizations prioritizing mission-critical elements like security, resilience, availability, and scalability, Unisys is the ideal partner. Additionally, by subscribing to ClearPath Forward Connection, you'll stay informed about the latest advancements in ClearPath Forward platforms and much more, ensuring your business remains at the forefront of innovation.

Cohesion enables real estate owners to enhance the value of their assets and portfolios securely by integrating all building systems, workflows, and personnel into a single, intelligent platform. With its seamless and advanced capabilities, the Cohesion Experience provides an exceptional living environment for tenants, promoting their health, well-being, and overall efficiency. It facilitates communication with tenants, fosters community engagement, boosts in-building retail opportunities, and offers transportation solutions. By implementing smart controls throughout the property, efficiency and productivity can be significantly improved. The platform also streamlines manual processes and minimizes the reliance on spreadsheets for operations teams, while equipping tenants with useful digital tools. Cohesion Intelligence interacts directly with your building systems to unveil previously inaccessible data, providing you with valuable insights for optimizing your return on investment and ensuring operations are driven by demand. Additionally, you can access actionable insights that assist in strategic planning and informed decision-making through various query tools and custom dashboards that enhance the overall management experience.

Investing in the appropriate technology at the optimal moments and on the suitable platforms is essential for fostering innovation, enhancing customer loyalty, and expanding your business. Achieve the results you desire by harnessing cloud technology the right way, which can yield up to three times the return on investment while delivering quicker outcomes at lower costs, risks, and disruptions. DXC is here to guide you in making informed choices regarding application migration to the cloud and the timing for these transitions. With DXC Cloud services, you can fully leverage your data while maintaining a secure environment. Our expertise in managing hybrid IT systems for some of the largest corporations globally demonstrates our understanding of the critical role cloud computing plays in essential IT operations. Annually, our cloud migration services facilitate the transition of 65,000 workloads to the cloud, and we have successfully modernized numerous mainframe systems and transitioned over 15,000 applications. Let us support you in defining, executing, and overseeing your cloud strategy effectively. Collaborate with DXC to ensure your cloud journey is executed flawlessly and to its full potential. Together, we can create a robust digital foundation that propels your business forward.

Increase DevOps success throughout the enterprise. Reduce friction and take the risk out of moving fast to bring together IT operations and development. Scale enterprise DevOps while minimizing risks associated with moving at speed. Connect teams to ServiceNow to speed up software development. Automate administrative tasks and connect ops and development teams. To quickly achieve your business goals, extend DevOps' value. Integrate to increase visibility, connectivity, and traceability of existing toolchains and encourage collaboration. Automate approvals and change creation so that you can deliver innovation at your business's pace without compromising quality. You can develop and deploy quickly while reducing risk. Automately gather and connect information from DevOps toolchain to app and infrastructure changes. Also, maintain an audit trail. All in one place. Automatic ticketing and approval can be achieved by connecting development tools to change management.

CloudVision represents a sophisticated, multi-faceted network management system that adheres to cloud networking principles, focusing on telemetry, analytics, and automation. It is tailored for diverse environments such as data centers, wired and wireless campuses, multi-cloud infrastructures, and routing scenarios, offering a uniform operational framework that aids enterprises in streamlining network management by dismantling conventional silos. By abstracting the physical network into a comprehensive, network-wide viewpoint, CloudVision enhances the efficiency of various operational tasks and telemetry functions. The platform features turn-key automation capabilities through CloudVision Studios for both initial setup and ongoing management, including Zero Touch Provisioning (ZTP) as-a-Service, configuration oversight, and holistic change control processes, which encompass automated updates, network rollbacks, and snapshots. Additionally, it facilitates real-time state streaming for telemetry and analytics, presenting a contemporary alternative to outdated polling methods that operate on a per-device basis. This modernized approach not only improves operational efficiency but also empowers organizations to respond more dynamically to network conditions.

By implementing Shift Left, organizations can expedite incident resolution earlier in the support process. This approach empowers Level 1, Level 2, and field support technicians to efficiently address common issues related to users and devices directly from the ServiceNow incident form. By eliminating the necessity for privileged access across various systems such as Active Directory, Microsoft Configuration Manager, LAPS, and MBAM, first-call resolution rates can see a substantial boost. Rather than escalating issues to higher levels of support, Shift Left equips help desk teams with the tools to perform actions like resetting user passwords and unlocking accounts, all within the incident form. This capability allows for a marked increase in the number of tickets diagnosed and resolved during the initial call. Moreover, technicians can access a record of troubleshooting steps already taken for an incident, which significantly reduces the likelihood of redundant efforts. Ultimately, this streamlined approach enhances the overall efficiency and effectiveness of support operations.

Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required. Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise. Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications. Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.

Your Governance, Risk, and Compliance (GRC) program must align with the specific needs of your business. The Compyl platform empowers your organization to effectively scale and enhance its GRC processes in a way that best suits the operational methods of your team. This comprehensive and adaptable GRC solution aids in minimizing risk, ensuring compliance, and fostering growth within your organization. Compliance teams often find themselves overwhelmed and unable to keep pace with demands. By automating tedious and error-prone manual tasks, your team can reclaim valuable time to concentrate on high-priority responsibilities. However, focusing solely on compliance is not enough to mitigate organizational risks. It is essential to have clear insight into your risk posture to take proactive measures and illustrate risk reduction progress over time. Additionally, functional and application silos can lead to significant risk gaps and blind spots. Thus, having a singular, integrated view of risk is crucial for communicating risk impacts and facilitating improved decision-making. Centralizing all compliance and risk activities within one cohesive platform can lead to more effective management of these critical areas. Ultimately, the right approach can transform your risk management strategy and enhance overall organizational resilience.

The AWS DevOps Agent is a solution provided by Amazon Web Services (AWS) that functions as a self-sufficient, continuously operating operations engineer, tasked with identifying and preventing issues within your infrastructure, applications, and deployment processes. This tool autonomously analyzes your application assets and their interconnections, encompassing infrastructure, code repositories, deployment workflows, monitoring tools, and telemetry data, to synthesize information from logs, metrics, traces, deployment activities, and recent code modifications. In the event of an alert, unexpected error surge, or a help request, the DevOps Agent promptly initiates an automated analysis; it conducts incident triage around the clock, performs root-cause examinations, and offers detailed remediation strategies that can seamlessly integrate into team workflows (for instance, through Slack, ServiceNow, or PagerDuty) or directly generate support tickets with AWS. Moreover, this proactive approach ensures that potential issues are addressed before they escalate, enhancing the overall reliability of your systems.

Oomnitza is the most flexible Enterprise Technology Management platform in the industry. It automates key business processes for IT. Our SaaS solution features agentless integrations, best practice workflows and low-code workflows. It enables enterprises to achieve operational, security, and financial efficiency quickly leveraging their existing endpoints, applications, network infrastructure, and cloud infrastructure systems. We work with some of the most innovative and well-known companies to optimize their resources, reduce cyber risk, expedite audits, and enhance digital experience. Learn more at Oomnitza.com.

We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.

HCL iAutomate belongs to the Infrastructure Automation and Orchestration ecosystem of HCLSoftware AI & Intelligent Operations. It is an Intelligent Runbook Automation that combines Artificial Intelligence and Automation to simplify and automate the enterprise IT operation lifecycle. It uses Machine Learning (ML), Natural Language Processing (NLP), and other technologies to understand issues, recommend corrective action, and initiate automated resolution. This allows for zero-touch automation. It provides robust end to end incident remediation and task automaton across the infrastructure landscape and applications by leveraging over 3400 configurable and reusable Runbooks.