Best IT Management Software for ServiceNow - Page 10

Visualize your Infrastructure as Code (IaC) architecture and address any security design vulnerabilities prior to deployment. Oak9 effectively uncovers security flaws by analyzing Infrastructure as Code configurations such as Terraform, which allows it to comprehend the intended setup, and continuously monitors for any discrepancies while providing actionable recommendations for swift remediation. Integrate security into your application development process to prevent costly design oversights. Automatically identify and rectify design vulnerabilities before release, maintaining ongoing and adaptive oversight of your infrastructure as code. Oak9 enables you to customize security standards to fit your specific requirements and intelligently adapts as you develop, minimizing distractions from numerous false alerts or irrelevant exceptions. This allows you to concentrate on enhancing the functional aspects of your application while oak9 evaluates each modification made to your application architecture against your personalized security framework, alerting you in real-time to any emerging risks. You can effortlessly incorporate it into your CI/CD pipeline, benefiting from real-time alerts and integrations with the tools you currently utilize, ultimately ensuring a more secure deployment process. By proactively managing security considerations, you can streamline development without sacrificing safety.

An entirely automated DevOps platform designed for the seamless distribution of reliable software releases from development to production. Expedite the onboarding of DevOps initiatives by managing users, resources, and permissions to enhance deployment velocity. Confidently implement updates by proactively detecting open-source vulnerabilities and ensuring compliance with licensing regulations. Maintain uninterrupted operations throughout your DevOps process with High Availability and active/active clustering tailored for enterprises. Seamlessly manage your DevOps ecosystem using pre-built native integrations and those from third-party providers. Fully equipped for enterprise use, it offers flexibility in deployment options, including on-premises, cloud, multi-cloud, or hybrid solutions that can scale alongside your organization. Enhance the speed, dependability, and security of software updates and device management for IoT applications on a large scale. Initiate new DevOps projects within minutes while easily integrating team members, managing resources, and establishing storage limits, enabling quicker coding and collaboration. This comprehensive platform empowers your team to focus on innovation without the constraints of traditional deployment challenges.

Kion provides a comprehensive single-platform solution for setup and provisioning, financial oversight, and compliance across major cloud services including AWS, Azure, and Google Cloud. This unique approach elevates cloud management and governance by encompassing all essential elements required for complete cloud oversight. By enabling the provisioning of accounts and ensuring enterprise-wide visibility, Kion seamlessly integrates the cloud into your existing technology infrastructure, thereby automating the entire cloud lifecycle. From day one, Kion assists in setting up the cloud correctly by automating account provisioning with appropriate controls on permitted services and expenditures. Furthermore, it facilitates the prevention, detection, reporting, and remediation of issues to ensure adherence to industry regulations and internal policies. Users can efficiently allocate and monitor their spending, access real-time and predictive financial data, pinpoint opportunities for savings, and enforce strict budgetary constraints. Kion goes beyond merely providing tools for cloud management and governance, offering a holistic solution that enhances operational efficiency and strategic decision-making.

Power IQ® DCIM Monitoring Software empowers data center and facility managers to effectively monitor and optimize their current power infrastructure. With features such as health maps, power analytics, cooling charts, and detailed reports, the software alerts users to possible issues while providing insights into real-time power loads, trends, and overall capacity across the infrastructure. A customizable dashboard offers a comprehensive view of power capacity, environmental conditions, and energy usage, regardless of the vendor. Users can conveniently access essential metrics related to rack power, cooling, airflow, and events with just a single click. This all-encompassing environment management solution aids in identifying potential problem areas, reducing energy consumption, and ensuring a secure atmosphere for IT equipment. Additionally, it allows for the consolidation of information regarding the names, polling status, locations, models, and firmware of all rack power distribution units (PDUs) onto a single interface, significantly enhancing management efficiency and freeing up time for other critical tasks. Ultimately, this software not only streamlines operations but also contributes to more sustainable data center practices.

Rootly redefines incident management with a fully integrated, AI-powered platform designed to simplify and accelerate the entire reliability workflow. From intelligent on-call management to automated incident response and retrospectives, it eliminates repetitive tasks so engineers can focus on problem-solving. The platform’s AI SRE module performs real-time root cause analysis, suggests fixes, and predicts resolution steps based on millions of real-world incidents. Through seamless integrations with Slack, Microsoft Teams, Jira, and Zoom, Rootly embeds reliability directly into team workflows. Its automation engine streamlines communication, tracking, and reporting, cutting resolution times by up to 50%. Built for scalability, Rootly adapts to teams of any size—from startups to Fortune 500 enterprises—without sacrificing simplicity. Users can also publish automated status pages to keep customers informed and reduce inbound support. With award-winning support and reliability baked in, Rootly enables organizations to strengthen uptime, operational efficiency, and engineering wellness.

MSPs must purchase multiple solutions to enforce complete access governance. We have combined all required modules into a single unified solution to solve the most critical challenges faced by managed IT services providers. MSPs are able to generate recurring revenue streams in addition to deploying robust controls for access. Remote access based on JIT can be granted to third parties as well as employees. Track and record all activity for complete control. Reduce the attack surface of external and internal threats. Automate privileged-access provisioning to reduce the load on helpdesks and eliminate downtime. Implement robust privileged-access workflows to instantly increase efficiency.

Visual Storage Intelligence® consolidates and presents all data on a single dashboard, regardless of the decentralization of your infrastructure. It encompasses cloud, compute, on-premises, and more, providing a holistic view of your operational landscape. With Visual Storage Intelligence®, you can anticipate trends in capacity and performance, enhance cloud return on investment, and increase the accuracy of your budgeting while also preparing for data migrations. By streamlining reporting processes, you can impress your leadership with detailed capacity planning insights. Every week, you’ll be informed about critical changes, risks, and trends within your environment. Additionally, our virtual assistant delivers tailored efficiency reports directly to your inbox, automating discovery processes and enabling you to effectively organize your weekly tasks while enhancing productivity. This innovative approach allows you to stay ahead in a rapidly evolving technological landscape.

SaaShop offers a comprehensive solution for managing all of your subscription-based software needs in one convenient location, featuring a single bill and a user-friendly interface for virtually any SaaS product. The service comes at no additional cost to you, and in fact, it can help you save money on the software you already utilize. Eliminate the hassle of dealing with multiple credit cards by consolidating your subscription software payments into one bill. Our pricing remains consistent with that of the SaaS providers, and our team of SaaS experts is available to assist you without any extra charges. Acquiring new employee licenses is straightforward, requiring only a few clicks, while any modifications to your subscriptions will be reflected in the following month's billing cycle. We have partnered with leading companies to support larger projects if needed. SaaShop enables you to purchase all your software through a single combined invoice and an easy-to-manage interface for user license control. Additionally, we offer comprehensive support for deployment, configuration, integrations, and much more, making it simple to centralize and streamline the software you are already using effectively. By choosing SaaShop, you can focus on your core business while we handle your software management efficiently.

Monitorpack Discovery, a network discovery tool, allows you to discover all your devices, including routers, Windows PCs and servers, cameras, smart plugs and other devices with IP addresses. It also identifies their manufacturer.

Snow Commander serves as a robust hybrid cloud management solution that harnesses automation to enhance business responsiveness, control, and operational effectiveness. This innovative tool allows IT departments to remove tedious manual approval workflows, granting end users a rapid self-service option for accessing both public and private cloud resources, which is essential for maintaining the pace of agile development teams. By streamlining hybrid cloud management, organizations can significantly boost their agility and efficiency. Snow Commander facilitates a seamless experience for end users seeking quick access to cloud resources while providing IT with crucial visibility for monitoring resource utilization. The self-service portal, complemented by automation for provisioning, ensures that development teams remain uninterrupted in their workflow. Additionally, its advanced workload engine supports change orchestration, integrating cost analysis, governance frameworks, and automation features. With its adaptable capabilities, Snow Commander not only enhances operational processes but also encourages innovation across the organization.

Experience lightning-fast monitoring of all your WAN connections with LinkEye, a cloud-based platform for WAN observability and AIOps. With a vast network of hundreds of Points of Presence (PoPs) worldwide, LinkEye enhances network operations by delivering real-time insights, automated troubleshooting, and in-depth analytics tailored for wide-area networks. This advanced system allows organizations to swiftly oversee their WAN circuits, ensuring robust performance through its global coverage. Additionally, LinkEye's Digital Experience Monitoring (DeX) serves to identify potential issues before they affect end-users, thus maintaining optimal application performance. The LinkEye Co-pilot feature can completely automate the troubleshooting process, significantly reducing the fault response time from 30 minutes down to just 30 seconds. By utilizing DeX, you can effectively detect issues before they disrupt user experience, as even a faulty last-mile fiber can lead to WAN circuit instability and degrade application interactions. LinkEye empowers users to proactively identify and resolve such issues, ensuring a seamless network experience for all. With its comprehensive approach, LinkEye not only enhances operational efficiency but also strengthens user satisfaction across the board.

Kelverion's Runbook Studio is an intuitive design tool that allows both technical and non-technical users to leverage Azure Automation effectively. This platform includes a variety of integrations and ready-made solutions, ensuring that the creation, management, and support of automation runbooks is within reach for all members of an organization. With its drag-and-drop interface and code-free graphical authoring, users can develop runbooks by employing low-code or no-code techniques. This innovative method enables the conversion of manual tasks into automated workflows, eliminating the necessity for programming knowledge by using shapes, diagrams, and dropdown menus. Runbook Studio boasts over 800 integrations, which encompass multi-vendor, cloud, and on-premise connectivity, facilitating seamless API interactions among enterprise IT systems. Additionally, it provides comprehensive Runbook Solutions, specifically designed for frequent automation scenarios, which are fully configured and ready for large-scale deployment in production environments with complete logging capabilities. Overall, this empowers organizations to optimize their operations and drive efficiency through automation.

ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.

Support Fusion is an integration platform that requires no coding, specifically designed for Managed Service Providers (MSPs) catering to enterprise clients. Our application streamlines the synchronization of tickets between ITSM systems like ServiceNow, Jira, and Zendesk, and MSP PSA tools such as ConnectWise, Autotask, and HaloPSA. It allows for seamless bi-directional syncing of tickets, statuses, comments, and attachments, ensuring that both parties remain informed without the hassle of redundant tasks. This solution helps MSPs save significant time each week, prevent SLA violations, and achieve precise reporting with minimal manual input. Targeted at mid-to-large MSPs that support enterprise accounts, Support Fusion reduces unnecessary duplication of work and fosters growth by transforming support data into actionable service intelligence. Users can quickly initiate the process using our prebuilt connectors and easy-to-follow setup, eliminating the need for custom scripts or extensive development work, making it an efficient choice for businesses looking to enhance their service delivery. Additionally, the platform's user-friendly interface helps teams get accustomed to the system in no time, further contributing to operational efficiency.

NetWatch.ai provides an all-encompassing, AI-powered monitoring and security platform aimed at unifying disparate tools into a cohesive solution tailored for contemporary IT settings. The platform features three main product categories: NetWatch OPS, which delivers real-time monitoring, proactive alerts, and efficient resource management for servers and networks; Secure OPS, a hybrid SIEM that facilitates comprehensive security oversight and compliance for both cloud-based and on-premises systems; and AI OPS, which harnesses machine learning to foresee potential issues, automate resolution processes, and enhance operational efficacy. A unique “AI System Administrator” functions as a virtual operator that oversees customer infrastructures, integrates seamlessly through API with existing workflows, and provides thorough visibility and automation. Additionally, for organizations in need of expert support, NetWatch.ai offers Hive OPS SOC, a tiered Security Operations Center service that includes round-the-clock monitoring, incident response, and various other critical services. This integrated approach not only simplifies management but also significantly strengthens the overall security posture of businesses in an increasingly complex digital landscape.

Serval is a cutting-edge platform for IT service management that leverages artificial intelligence to streamline processes such as help-desk requests, access management, and workflow creation for contemporary teams. Users can input tasks in natural language, allowing Serval to automatically create and implement workflows, offering both a user-friendly no-code interface and customizable code for developers to review. This platform efficiently manages help-desk issues across various channels, including Slack, Teams, email, and web portals, while also automating access requests—including just-in-time access and role provisioning—through integrations with identity management and SSO solutions. Additionally, it provides valuable analytics regarding ticket volume, automation success rates, SLA adherence, and team performance metrics. Serval also features synchronization with existing ticketing systems, ready-made workflows for expedited implementation, and a public API that facilitates seamless data integration, enhancing overall operational efficiency. Furthermore, its comprehensive capabilities make it an indispensable tool for any modern organization seeking to optimize their IT service processes.

Certero for Enterprise Software Asset Management is the Certero product. It combines live data from Certero's advanced inventory and discovery with intelligent software recognition and license reconciliation tools, removing the need for manual labor from the SAM process. The result is an ELP in real-time and a solution that provides clarity across all IT hardware and software. Certero handles the complex data "heavy lifting" so that you can concentrate on optimizing & managing your IT value & cost. This is part Certero's unified platform for technology management, which can manage IT assets holistically from desktop to datacenter, mobile, SaaS & Cloud. Unifying ITAM/SAM reduces costs and consolidates your asset information; it allows automation, vastly superior insight and BI. Certero provides exceptional support for modern solution architectures. Customers report the fastest implementation times, highest satisfaction levels and best overall service from Certero according to Gartner's Peer Insights.

Enterprise notifications facilitate swift communication of vital information, enable response monitoring, and ensure employee safety. AlertFind from Aurea Messaging Solutions (AMS) equips you with essential communication tools for emergencies and unexpected disruptions. You can reach employees through various channels such as email, landline, mobile phone, and text message, while also allowing for their feedback. With our extensive collection of free API connectors, you can seamlessly link to numerous data sources within your organization. The proprietary platform of AlertFind ensures quick and straightforward integration with your HR systems, including Workday, Peoplesoft, Active Directory, and several others. The newly designed user interface (UI) for AlertFind offers a modern web-based experience, enhancing convenience for users. Additionally, you can benefit from improved speed, as the system is now more efficient and lightweight, providing enhanced compatibility and security for your emergency notification needs. This streamlined approach not only simplifies communication but also fosters a safer work environment.

AlertSite serves as a reliable 'Early Warning System' designed to keep an eye on your websites, web applications, and APIs from diverse global locations as well as within your private networks. You deserve peace of mind, free from the stress of distinguishing between genuine alerts and false positives. With AlertSite, you can oversee your UI and API layers for availability, performance, and functionality, all while avoiding the alert fatigue that often comes with other monitoring solutions. The process of establishing Web and API monitors on AlertSite is straightforward and user-friendly. You can effortlessly create new web monitors using DejaClick, a point-and-click web recorder, or set up API monitors in just a few clicks by entering an API Endpoint URL or utilizing an OpenAPI Specification file. Additionally, you have the option to repurpose existing test cases, such as Selenium Scripts or SoapUI tests, for creating new monitors. By using AlertSite, you can maintain clear visibility into your application's health without being misled by false alerts and inaccurate data. This comprehensive approach ensures that your monitoring experience is both effective and efficient.

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.

IT administrators can use Uptime Infrastructure Monitor to consolidate performance monitoring and optimize their IT infrastructure. It is unlike its competitors and provides monitoring of a wide range of platforms and apps, the ability to set service-level arrangements, and support for both agent and non-agent monitoring.

NetZoom DCIM Solutions is a data center software company that helps professionals model, monitor, manage and access physical, virtual, and cloud IT infrastructure.

Spend more time doing what is important. OneView®, automates your Technology Expense Management. This gives you complete visibility and control over your entire technology environment. You can predict costs and eliminate bill shock by analyzing your mobile, fixed-line and WAN cloud usage, spend, and performance.

Delphix is the industry leader for DataOps. It provides an intelligent data platform that accelerates digital change for leading companies around world. The Delphix DataOps Platform supports many systems, including mainframes, Oracle databases, ERP apps, and Kubernetes container. Delphix supports a wide range of data operations that enable modern CI/CD workflows. It also automates data compliance with privacy regulations such as GDPR, CCPA and the New York Privacy Act. Delphix also helps companies to sync data between private and public clouds, accelerating cloud migrations and customer experience transformations, as well as the adoption of disruptive AI technologies.