Best IT Management Software for ServiceNow - Page 12

In recent years, the realm of IT-related activities has significantly expanded, creating challenges in monitoring expenses across numerous mobile, telecom, and cloud service providers. Our versatile platform efficiently consolidates information from various systems and presents it through user-friendly dashboards that drive actionable insights. Brightfin simplifies the process for organizations to grasp how IT expenditures influence business results and helps them redefine IT costs as essential investments. We aim to empower IT and Finance professionals by offering intuitive solutions that enhance operational efficiency, cut down expenses, and deliver comprehensive insights that optimize technology investments. By effectively tracking expenses, teams can work smarter and make the most of their IT resources. As organizations increasingly depend on technology, they face ongoing challenges to shrink IT budgets while managing a growing number of mobile devices, fixed line costs, and cloud-related expenses. This complexity underscores the necessity for innovative financial management tools in the IT landscape.

It is a Unified Reporting & Predictive Analytics Software. It empowers decision-makers with the clarity they need to drive continuous operational improvements, optimize costs, and minimize risk.

Establish a robust and scalable cloud infrastructure that enables you to exert control and maintain clear organizational structures within your cloud ecosystem. Achieve this by creating distinct organizations, outlining the relationships between users, tenants, and projects, while effectively managing quotas and services. Utilize cloud and virtualization platforms such as Red Hat Enterprise Virtualization, Amazon, and Microsoft Azure for system provisioning, set retirement dates for resources, and scale your environment according to your specific needs. By taking your current operational environment and running various what-if scenarios, you can proactively plan resources and gain ongoing insights into consumption patterns, facilitating detailed chargeback, quotas, and policy development. Enhance your understanding of performance, capacity, and workloads by utilizing SmartState's historical and trend analytics, which provide valuable insights into different facets of your cloud infrastructure. Establish the policy framework for your environment and implement automatic alerts and responses to adapt to changes in your cloud landscape, ensuring continuous optimization and agility. This comprehensive approach not only improves resource management but also fosters a proactive culture of monitoring and adaptability within your organization.

IBM Verify Governance empowers organizations to manage, audit, and report on user access and activities with its lifecycle, compliance, and analytical features. It is essential for businesses to comprehend the extent of user access and the manner in which this access is utilized. Is your identity governance system functioning effectively? IBM is dedicated to gathering and evaluating identity data to enhance enterprise IT operations and ensure adherence to regulatory standards. By utilizing IBM Verify Governance, organizations can gain insights into access usage, prioritize compliance initiatives through risk-based analysis, and make informed decisions based on actionable intelligence. This solution's unique approach to risk modeling, which is centered around business activities, sets IBM apart and simplifies the process for auditors and compliance officers. Additionally, it facilitates streamlined provisioning and self-service requests, allowing for efficient onboarding, offboarding, and management of personnel. Overall, IBM Verify Governance serves as a comprehensive tool that not only enhances security but also improves operational efficiency within organizations.

Organizations need to understand and manage who has access to what across their entire IT ecosystem: cloud and on-premises application stack, infrastructure, DevOps pipelines. This is important for both external (regulatory compliance) and internal (security and risk management, employee experience and productivity) reasons. Legacy identity solutions have not met the needs of modern organizations with over 50% of Identity Governance programs being in distress and more than 75% looking to replace their current solution (Source: Gartner). They are unable to keep pace with shifts in business due to digital transformation and the rise of the business platform. Clear Skye, the only identity governance and security solution built natively on ServiceNow, optimizes enterprise identity and risk management with a platform-first approach. The company provides workflow management, access requests, access review, and identity lifecycle management tools to a broad set of vertical markets. By leveraging an existing ​business platform, Clear Skye enables customers to ​reduce friction and IT hurdles, while improving workflows and user experience.

Our Qsome automated testing solution is designed specifically for the digital landscape. Whether your application environment is going through a digital overhaul or has always existed within web browsers and mobile platforms, we are here to assist you in delivering superior quality software more efficiently and with reduced stress. Unlike many testing solutions that were originally created for the mainframe era, Qsome seamlessly executes automated functional tests on applications that utilize technologies often deemed challenging for testers. The Qsome test automation platform offers a substantial edge over other software testing solutions, particularly when dealing with intricate and interconnected application ecosystems. For instance, our platform simplifies the testing of an end-to-end process that initiates in one application and navigates through multiple others before completion. A typical scenario involves digital applications interacting with CRM or ERP systems, showcasing our tool's versatility. Additionally, our innovative approach ensures that users can easily adapt to evolving technology requirements, making software testing a more manageable task.

Companies that develop security products face a significant demand to create integrations with various third-party applications. This necessity arises from several factors, including customer expectations and the desire to enhance the functionality of their offerings. The target systems for these integrations can exist in diverse environments such as cloud, on-premise, or hybrid setups. The complexity increases due to the wide array of integration options provided by these target systems, including various interfaces like REST API, SOAP, SFTP, Message Queue, and SDKs. Additionally, the different data formats, such as JSON, XML, and Syslog, further complicate matters. Authentication and authorization methods also vary, with options including OAuth, API Tokens, and multi-factor authentication. Furthermore, challenges like rate limits, pagination options, latency issues, concurrency control, and data volume requirements must be addressed. As a result, security product companies frequently resort to developing customized, non-standard connectors for these target systems. This practice not only escalates development and support costs but also results in connectors that may underperform in terms of scalability, efficiency, and adaptability to future needs. Ultimately, the lack of standardization can hinder the overall integration process and impact customer satisfaction negatively.

Utilize Kovair's VSMP DevOps solution, which features CI/CD capabilities, to effectively deploy applications across any platform and scale. In the current software landscape, the speed of delivery is reaching unprecedented levels, intensifying competition. IT teams within organizations face ongoing pressures from both market demands and internal business needs. This situation has amplified the necessity for adopting Continuous Delivery (CD) and DevOps methodologies. To meet these challenges, organizations must implement strategies that enable quicker and more reliable delivery while enhancing scalability and productivity through the automation of their release processes. Achieving complete visibility at every stage of the release cycle is essential for fostering collaboration, and organizations should aim to establish an end-to-end Continuous Delivery process that eliminates silos by integrating their existing tools. Ultimately, embracing these practices will empower teams to respond swiftly to changing requirements and ensure successful deployments.

Utilize a single platform to ensure that your asset, operational, and business data can seamlessly interact. We enable organizations across diverse sectors to simplify processes, eliminate obstacles, and enhance the speed of value realization through integrated solutions that effectively merge Physical (IoT/IIoT/OT) and Application (IT) data. With our platform, you can securely handle the ingestion of OT, IoT, IIoT, and business application data from a variety of disconnected systems, protocols, networks, and formats. Moreover, you can enrich contextual information, manage metadata, conduct transformations, and employ data mapping to work with standardized data models and schemas. This integration allows for the flow of data to various endpoints, supporting application and process logic, storage, data analysis, and both physical and digital automation efforts. Reekoh Accelerate™ stands out as a hybrid integration platform that treats data from both physical and digital assets with utmost importance. It equips users with a robust and flexible toolset for managing devices and data, as well as streamlining business workflows and automation processes to drive efficiency. By leveraging these capabilities, organizations can unlock the full potential of their data assets.

Ozone platform allows enterprises to quickly and securely ship modern applications. Ozone eliminates the need to manage too many DevOps tools, making it easy to deploy applications on Kubernetes. Integrate all your existing DevOps tools to automate your application delivery process. Automated pipeline workflows make deployments faster and allow for on-demand infrastructure management. Enforce compliance policies and governance for app deployments at scale to prevent business losses. One pane of glass, where engineering, DevOps, and security teams can collaborate on app releases in realtime.

BlueCat Gateway provides a flexible automation layer that unifies DNS operations and integrates seamlessly with the broader Integrity platform. Its Python-based framework gives NetOps, CloudOps, and DevOps teams the freedom to automate everything from routine provisioning to highly complex workflows. Gateway connects easily to platforms like ServiceNow, enabling compliant self-service IP provisioning based on predefined logic and organizational policies. Through Terraform integration and a broad catalog of applications, teams can deeply customize their environments without being locked into proprietary tools. The platform’s intuitive UI allows authorized users to build, edit, and reuse automation workflows quickly, accelerating iteration while reducing operational overhead. Gateway enhances visibility by synchronizing cloud-based resources and providing detailed logs, reports, and health metrics. Its adaptive ecosystem—including open-source scripts from the BlueCat Labs GitHub—gives organizations endless customization potential. Altogether, Gateway empowers IT teams to automate faster, operate more efficiently, and deliver consistent network services across distributed environments.

The concept of the "office-less office" has become standard, largely due to a workforce that is familiar with seamless connectivity and the recent rise in remote work prompted by a crisis. Employees now expect the flexibility to perform their tasks from any location, at any time, on any device, while also enjoying a consistent and high-quality End-User Experience (EUX). However, alongside this demand for flexibility, organizations are challenged to maintain security and governance across their cloud, on-premise, and hybrid infrastructures. It's critical that enhancing the workplace experience does not lead to greater risk exposure. Unisys addresses these challenges by providing a hybrid Virtual Desktop Infrastructure (VDI) solution that meets the essential needs of agility, scalability, and security. This solution allows organizations to rapidly deploy virtual desktops for users through cloud resources while establishing an on-premise VDI setup that is tailored to ensure cost-effectiveness, control, and regulatory compliance. Ultimately, the balance between flexibility and security is key to fostering a productive digital workplace.

In today's ever-evolving digital landscape, organizations are increasingly turning to the cloud as a key driver of transformation. It is essential to evaluate your current cloud strategy to determine if you are maximizing the benefits of cloud technology. What additional advantages can you harness from its capabilities? Furthermore, is it possible to achieve this while ensuring security and maintaining compliance standards? The answer lies with Unisys Cloud and Infrastructure Solutions. With a completely vendor-agnostic approach, we provide access to the finest features available from a diverse range of platforms and providers, facilitating a cloud transformation that is both cost-effective and secure. The cloud offers remarkable benefits such as agility, scalability, and innovation, but leveraging these advantages requires a well-crafted roadmap and a capable team to implement it effectively. Unisys is equipped to assist you in this journey, drawing from our extensive global cloud experience that spans across 110 countries and various industries, allowing us to deploy the right expertise and scale to achieve the desired outcomes for our clients. By partnering with us, organizations can navigate the complexities of cloud adoption and fully realize the potential of their digital transformation initiatives.

Panaseer's continuous control monitoring platform is a powerful tool that can monitor and monitor all aspects of your organization. It provides trusted, automated insight into the organisation's security and risk posture. We create an inventory of all entities in your organization (devices and apps, people, accounts, and databases). The inventory identifies assets that are missing from different sources and identifies security risks. The platform provides metrics and measures that will help you understand your compliance and security status at all levels. The platform can ingest data from any source, cloud or on-premises. Data can be accessed across security, IT, and business domains using out-of-the box data connectors. It uses entity resolution to clean and normalise, aggregate and de-duplicate this data. This creates a continuous feed with unified assets and controls insights across devices and applications, people, database and accounts.

Phosphorus serves as an essential tool for safeguarding the rapidly expanding and frequently overlooked enterprise IoT environment. It offers comprehensive visibility down to specific device models and firmware versions, ensuring complete awareness of all embedded devices within your network. With its patented technology, Phosphorus enables seamless firmware updates and credential rotation for all your IoT devices with just a single click. Unlike conventional scanners that focus solely on identifying vulnerabilities or necessitate costly Spanports, Phosphorus's scanner efficiently detects all IP-enabled IoT devices on your network without disrupting their operations. Achieve robust protection for your enterprise with our innovative solutions, which also facilitate IoT inventory audits. Ensure compliance with necessary regulations and industry standards while automating crucial processes such as policy enforcement and patch management, all while significantly reducing expenses. By integrating these capabilities, Phosphorus not only enhances security but also streamlines IoT management.

Contemporary graphical solutions are available for the management of NonStop SQL and Enscribe databases. SQLXPress serves as a user-friendly Windows-based graphical interface that allows for the thorough oversight of HPE NonStop SQL databases. With its modular structure, it can be tailored to accommodate either SQL/MX, SQL/MP, or both types of databases. This tool is indispensable for effectively managing extensive and intricate database environments. Acting as a vital complement to NonStop SQL, SQLXPress encompasses an integrated suite of tools crafted for compatibility with SQL/MX version 2.3 or higher and SQL/MP version 350. Its modular framework equips database administrators, software developers, quality assurance analysts, and technical support teams with specialized tools. Additionally, SQLXPress features a SQL "whiteboard" that enhances user experience through syntax highlighting, code completion, command history, and other functionalities. Users can import and export data seamlessly between NonStop SQL and various other database systems, while also maintaining oversight of plans for programs, modules, and independent queries. Overall, SQLXPress streamlines the management process, providing robust solutions for complex database tasks.

Organizations are now adopting a novel approach to managing their Software as a Service (SaaS) environments, aiming to reduce risks, enhance budget efficiency, and establish comprehensive governance. The proliferation of SaaS applications has become ubiquitous, rapidly surpassing the control of IT departments. This evolving scenario reflects a complex environment characterized by decentralized IT operations driven by individual business units, resulting in what can be described as 'underground digitalization'—the unauthorized implementation of various IT solutions to boost operational efficiency. Such decentralized IT represents a fundamental shift that remains largely unrecognized and poorly managed, posing significant risks related to compliance with regulations like GDPR, security vulnerabilities, and potential underperformance, all of which require careful oversight. As large organizations navigate this wave of decentralization, they must embrace it to accelerate their digital transformation efforts. Beamy offers a solution by continuously identifying and monitoring all SaaS applications utilized within your organization, empowering stakeholders to maximize the value of their SaaS portfolio by visualizing usage patterns, comprehending the risks associated with shadow IT, and facilitating more informed decision-making processes. By leveraging tools like Beamy, companies can better navigate the complexities of their SaaS ecosystems and turn potential challenges into opportunities for growth.

Lumos serves as a company's internal AppStore, streamlining access requests, reviews, and license management through a self-service platform. By automating access requests, approvals, and provisioning, organizations can significantly reduce the number of support tickets they receive. This not only enhances visibility into all SaaS applications and associated spending but also facilitates the removal of unused licenses through automated workflows. As businesses expand their workforce and adapt to remote working conditions, the influx of help desk tickets related to app access and permission requests can become overwhelming. With Lumos, you can manage permissions and approve access durations directly within Slack, ensuring a smoother process. Prior to a new hire's start date, Lumos will alert their manager and assist in setting up all necessary applications for them. It’s important to recognize that not all employees require access to every application; therefore, Lumos allows you to customize the AppStore according to specific employee roles, helping to streamline operations and minimize potential complications. By implementing Lumos, organizations can enhance efficiency and focus on what truly matters—driving success.

Pathlock has transformed the market through a series strategic mergers and acquisitions. Pathlock is changing the way enterprises protect their customer and financial data. Pathlock's access orchestration software supports companies in their quest to Zero Trust by alerting them to violations and taking steps to prevent loss. Pathlock allows enterprises to manage all aspects related to access governance from one platform. This includes user provisioning and temporary elevation, ongoing User Access Review, internal control testing, continuous monitoring, audit preparation and reporting, as well as user testing and continuous controls monitoring. Pathlock monitors and synthesizes real user activity across all enterprise apps where sensitive activities or data are concentrated, unlike traditional security, risk, and audit systems. It identifies actual violations and not theoretical possibilities. All lines of defense work together to make informed decision with Pathlock as their hub.

You require a hardware asset management system that provides clear insight into your inventory, its location, and effective management strategies. This system should offer details on the assets you possess, their origins, current locations, and the individuals accountable for their upkeep. Automating inconsistent manual processes is crucial for minimizing time lost and reducing the likelihood of errors daily. Leadership can leverage this solution to ensure compliance with audits, identify security vulnerabilities, mitigate theft, and address unexpected challenges such as a pandemic. The focus should be on utilizing analytics to foster ongoing improvements in personnel, procedures, and technology to drive tangible outcomes. By implementing AssetTrack, you can establish a standardized method for regularly updating hardware asset data that users must adhere to. The absence of an automated asset tracking system is a primary factor contributing to the failure of hardware asset management initiatives. While spreadsheets are handy, achieving IT asset management success necessitates an automated solution that accommodates real-time updates, ensuring that your asset information remains accurate and accessible. Ultimately, the right system not only streamlines operations but also empowers your organization to respond swiftly to evolving needs and challenges.

Overseeing the requirements of a large workforce, whether in the office or remote, presents a significant challenge for IT departments. This responsibility is becoming increasingly difficult due to budget constraints, staffing reductions, an influx of necessary applications, and evolving workplace trends like remote work and personal device usage. The Thrive Platform, driven by ServiceNow, empowers IT teams to enhance service delivery while minimizing time and effort. By facilitating self-service options and automating routine tasks, such as password resets and onboarding processes, the Thrive Platform revolutionizes IT operations. It offers personalized experiences based on job roles, simplifying daily tasks for IT professionals while making technology self-service intuitive for all users. Supported by a committed team of experts at Thrive, the platform enhances overall efficiency through customized workflows and straightforward guidance, ultimately improving the work experience for everyone involved. This innovative approach not only streamlines IT processes but also fosters a more productive and satisfying work environment.

Enhance your business's agility and competitive edge through quicker, safer, and more frequent SAP change deliveries. In today's fast-paced market, industry frontrunners must leverage innovation to outpace rivals and respond swiftly to evolving conditions. However, for organizations operating complex SAP infrastructures, achieving rapid and low-risk changes can present significant hurdles. ActiveControl addresses these challenges with its innovative automation, offering a fresh perspective on change and release management that facilitates the adoption of agile methodologies, DevOps practices, and continuous delivery within SAP environments. With customizable workflows, you can seamlessly deploy SAP transports, alongside non-SAP modifications, following the necessary approvals. Whether you establish specific import schedules for systems or implement a continuous delivery approach, the deployment of changes and associated manual tasks are synchronized effortlessly across all your SAP landscapes. To unlock the full potential of DevOps, it is essential that your SAP systems are integrated within your broader IT framework and aligned with best-practice delivery methodologies, ultimately fostering a more cohesive operational environment. This strategic integration not only enhances efficiency but also positions your organization for sustained growth and innovation.

Vityl IT & Business Monitoring goes beyond being merely an IT solution; it serves as a vital partner in ensuring your business operations are seamless and efficient. This innovative system tracks the technical elements that underpin both your company's activities and those of external partners. Are you finding that a plethora of disconnected monitoring tools hinders your ability to gain a comprehensive understanding of what truly matters? With Vityl IT & Business Monitoring, you can quickly define a service and consolidate data from all your technical resources, including Infrastructure, Security (SIEM), application performance, databases, log files, help desk, and CRM—essentially everything you need! As a result, you can achieve a complete overview of your service status within just hours or a few days. This solution not only offers a robust, multi-platform alternative but also outperforms other costly and labor-intensive monitoring options. Furthermore, Vityl IT & Business Monitoring is designed for swift and straightforward deployment, allowing you to realize benefits in record time while simplifying your monitoring process.

Entitle integrates a security-centric strategy for provisioning and governance while also prioritizing business facilitation across all departments, including R&D, sales, HR, and finance. Accelerate the provisioning process to enable security policies that adapt automatically to the evolving infrastructure and the varying needs of employees. Assign permissions to designated resources such as Google Drive directories, database tables, Git repositories, and more to maintain control. Protect sensitive resources and roles by allowing access only when necessary and revoking it when it is no longer needed. Empower colleagues, managers, and resource owners to authorize access requests, ensuring that the permissions granted are reliable. With automated access requests and a zero-touch provisioning approach, DevOps, IT, and other teams can significantly enhance efficiency and resource management. Users have the convenience of requesting access through platforms like Slack, Teams, Jira, or email, facilitating a smooth approval experience. Additionally, quickly grant bulk permissions to streamline the onboarding and offboarding processes, effectively adapting to the dynamics of the organization. This comprehensive approach not only safeguards data but also fosters a collaborative environment where teams can thrive.

A single solution for certificate management, which helps automate and manage all certificates across Cloud Environments, On Premises, Hybrid IT Environments, and Kubernetes Clusters. It manages certificates throughout their entire lifecycle, including certificate issuance and monitoring, renewal, and revocation.