Best IT Management Software for Canopy

Optimize IT Management with New Relic: Empower strategic oversight and elevate operational excellence. Transform your IT management approach with New Relic’s advanced observability platform, offering unmatched visibility and control across your IT landscape. Designed for software engineering practitioners, our solution integrates data from all systems, providing a comprehensive view to streamline operations, support informed decision-making, and drive key business outcomes. Monitor performance in real-time, resolve issues proactively, and optimize resource allocation with actionable insights. Strengthen collaboration between IT and business units, align technology investments with strategic objectives, and confidently navigate the complexities of today’s IT environments. With New Relic, IT management becomes a strategic asset, enabling growth and innovation while sustaining operational efficiency.

HERE is the #1 Location Platform For Developers*, ranked above Google Mapbox and TomTom in terms of mapping quality. Switch to a higher-quality offering and take advantage more monetization opportunities. Rich location data, intelligent products, and powerful tools can all be combined to propel your business forward. HERE allows you to add location-aware capabilities into your apps and online services. You get free access to over 20 market-leading AAPs, including Mapping and Geocoding, Routing and Traffic, Weather, and many more. Sign up for HERE Freemium to get access to the HERE XYZ Map Builder, which offers 5GB of storage for all your geodata. No matter what your level of skill, you can get started with industry-leading mapping technology and location technology. *Counterpoint 2019 Report

Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.

Plytix offers Product Information Management (PIM) software designed for small and medium businesses. For those SMBs, Plytix stands out because of its easy-to-use interface, affordable price, and whiteglove customer support.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Cloudflare is the foundation of your infrastructure, applications, teams, and software. Cloudflare protects and ensures the reliability and security of your external-facing resources like websites, APIs, applications, and other web services. It protects your internal resources, such as behind-the firewall applications, teams, devices, and devices. It is also your platform to develop globally scalable applications. Your website, APIs, applications, and other channels are key to doing business with customers and suppliers. It is essential that these resources are reliable, secure, and performant as the world shifts online. Cloudflare for Infrastructure provides a complete solution that enables this for everything connected to the Internet. Your internal teams can rely on behind-the-firewall apps and devices to support their work. Remote work is increasing rapidly and is putting a strain on many organizations' VPNs and other hardware solutions.

Google Cloud is an online service that lets you create everything from simple websites to complex apps for businesses of any size. Customers who are new to the system will receive $300 in credits for testing, deploying, and running workloads. Customers can use up to 25+ products free of charge. Use Google's core data analytics and machine learning. All enterprises can use it. It is secure and fully featured. Use big data to build better products and find answers faster. You can grow from prototypes to production and even to planet-scale without worrying about reliability, capacity or performance. Virtual machines with proven performance/price advantages, to a fully-managed app development platform. High performance, scalable, resilient object storage and databases. Google's private fibre network offers the latest software-defined networking solutions. Fully managed data warehousing and data exploration, Hadoop/Spark and messaging.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs. With Contentful, you can bring your content anywhere using our APIs, completely customize your content structure all while using your preferred programming languages and frameworks.

Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. The Twilio SendGrid Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale, while maximizing inbox placement and protecting your reputation as a trusted sender. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.

Mailgun is an email automation tool that is suitable to developers. Mailgun allows users to access a cloud-based email service that can track, send, and receive emails via their websites and applications. Mailgun supports many programming languages, including Python, Ruby and PHP. Mailgun's tracking feature allows users to track all emails and reduce spam.

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management.

Bluestone PIM is the first MACH certified SaaS PIM platform. This solution is extremely flexible as it allows to connect and share your product information with other software, marketplaces or platforms. Take advantage of unique APIs connectivity and microservices architecture to integrate Bluestone PIM with e-commerce platforms, marketplaces such as Amazon, ERP and other IT systems for better flow and high quality of product data.  Recognitions: – The first PIM platform to become a member of the MACH Alliance – Recognized as "Major Player" by IDC and "Vendor of Assurance" by Ventana, – Listed in Gartner's "Market Guide for PIM Solutions" – AWS Technology Partner Bluestone PIM is trusted by multi-channel retailers, brands and suppliers around the globe thanks to its scalability, reliability, flexible pricing model and great possibilities the Apps in the growing Marketplace create. Packed with great features, our platform helps enterprises sell more products in the digital channels, grow faster and lower the costs at the same time. 

Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.

Commerce Layer is a composable ecommerce platform with native multi-market capability and works with any frontend - websites, mobile apps, IoT devices, voice-activated assistants, and more. Brands and agencies can either build world-class composable stores from the ground up with our API and developer tools, or they can embed our multi-market checkout and cart capabilities onto their existing stores.

LaunchDarkly is a feature management platform. You can dynamically control the availability of your application features to your customers. Modern operations and development teams use feature management to deliver more features and faster development cycles. This best practice allows engineering teams of all sizes to continuously deploy code and empowers business teams to manage features for their customers. LaunchDarkly Feature Management Platform allows leading teams to reduce risk and quickly launch their ideas. You can speed up software delivery by seperating code deployments and feature releases. You can deploy when you want and release when you are ready. Using feature flags to roll out new features and services, or migrate systems, can lower the risk of making a mistake. You can monitor and manage your features live. Instead of focusing on cosmetic changes, test robust functionality.

Simple API, imgix transforms and optimizes images for websites and apps that use simple URL parameters. We don't charge for creating variations of Master Images. The service is open to all creative ideas. There are over 100 image operations that can be done in real time. You also have client libraries and CMS plugins to make it easy to integrate with your product. With a global CDN optimized for visual content, you can quickly deliver optimized images to any device. Search, sort, and organize all your cloud storage images. Simple URL parameters allow you to resize, crop, or enhance your images. Intelligent, automated compression that removes unnecessary bytes Customers can see images quickly thanks to imgix’s global CDN and caching. Imgix Image Management. Transform your cloud bucket to a sophisticated platform that allows for you to see the potential of your images.

Feedonomics is the #1 full-service product feed platform. Easily publish optimized product listings on hundreds of ad channels and marketplaces, such as Google Shopping, Facebook, Amazon, eBay, Walmart, and more. As a leading product feed management platform, Feedonomics partners with agencies, brands, and retailers to optimize and list their products on the top ecommerce shopping destinations around the world. What makes us different from other SaaS companies in the space? We manage everything from integration and full-service onboarding to ongoing feed maintenance for our clients, enabling them to expand their ecommerce business more efficiently. Since its inception in 2014, Feedonomics has developed an incredible reputation for our full-service approach to feed management, our inclusive culture, and our industry-leading technology. With principles that go beyond optics, Feedonomics looks to deliver the same people-first strategy internally as we do externally.

Korea's leading Internet company, NAVER Corporation, operates the country's most popular search portal, Naver. It also operates the nation's largest children’s portal, Jr. Naver. Happybean is Korea's first online donation site. NAVER has developed a wide range innovative and convenient online services that allow people to live a happy life, starting with the search pillars. Numerous surveys show that the company is the undisputed leader of the online services sector worldwide. NAVER is Korea's largest Internet company by net profit. This remarkable growth can be attributed to the company's efforts in creating and introducing stable revenue streams within its core services, such as search-oriented advertising services or fee-based gaming. NAVER grew beyond the borders of its national borders. We not only built a strong reputation in Japan and China but also tried to establish branches abroad.

Syndigo's Content Experience Hub. The largest single-source network to manage and syndicate accurate and complete product information. CXH allows manufacturers, distributors, retailers, and recipients to seamlessly create, audit, manage, distribute and receive digital product content. This is for your supply chain, logistics, eCommerce, and in-store needs. Our clients have access to the most comprehensive global digital product information database. Our largest retailer network allows brands to reduce the number vendors they need to distribute their product information. There are thousands of product attributes that can be required or optional. You can also customize attributes to make products stand out in the retail environment. The Content Experience Hub is a SaaS-based content management system that provides an end-to-end solution.

Inriver was designed for end users and is secure enough to be used by IT teams. It is the core of great e-commerce experiences, both today and in the future. You can empower your buyers anywhere, anytime. Delivering stellar customer experiences across every channel, marketplace, and touchpoint is key to success in today's digital age. No matter whether you're B2B or B2C, all buyers want a personalized experience. These experiences are powered by product information management (PIM). It is easy to use, intuitive, secure, and simple. Inriver can help you increase sales, simplify product data syndication, scale, and increase your profits. There is no downtime and no software updates. You get better customer experiences and more revenue. Our flexible entity structure allows you to quickly adapt to changing customer and business behavior. Automate your processes with no friction for a quicker time to value. You can take control of your digital shelf and eliminate the guesswork. Find out what's working, and what's not.