Best Incident Management Software for Enterprise

New Relic offers a robust Incident Management software tailored for enterprises, delivering an all-encompassing approach to swiftly identify, address, and resolve incidents. Specifically created for extensive operations, our integrated data platform aggregates telemetry data from your entire software ecosystem, equipping you with potent full-stack analysis tools to quickly pinpoint problems and their underlying causes. Featuring real-time monitoring, automated notifications, and personalized workflows, New Relic empowers teams to optimize their incident response strategies, reduce downtime, and maintain high service reliability. Enhance your incident resolution efficiency, foster team collaboration, and elevate customer experiences with New Relic's cutting-edge Incident Management solutions.

Accelerate your response to incidents with HSI Donesafe’s Incident Management Software. This innovative tool streamlines the entire incident handling process, allowing you to efficiently capture, monitor, and resolve occurrences. Whether addressing minor issues or significant incidents, HSI Donesafe empowers you to effectively manage every scenario, minimizing downtime and safeguarding your employees. Utilizing real-time analytics and automated processes, you can enhance response efficiency, improve communication, and promote accountability throughout your organization. For administrators, enjoy unparalleled configurability with our no-code platform—make necessary adjustments effortlessly using our user-friendly drag-and-drop interface. For team members, the intuitive design enables quick, informed actions, promoting a culture where safety and proactive incident management are prioritized. Enhance safety for your workforce and mitigate operational risks with a solution crafted for effective incident management and ongoing development.

Intelex delivers a unified software system for overseeing Environmental, Health, Safety, and Quality (EHSQ) initiatives. Its expandable platform is crafted to consolidate, oversee, and scrutinize EHS and Quality data comprehensively. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: Elevate your EHSQ program outcomes by supervising workflows for superior performance and command. Discern patterns and propensities through goal-setting to deepen understanding and improve decision-making in your EHSQ program. Diminish occurrences and cut down on administrative tasks by efficiently supervising, managing, refining, and extracting insights from your safety data via our intuitive safety software. Simplify the management and reporting of air, water, and waste emissions, and oversee environmental outputs to fulfill sustainability objectives. Foster ongoing improvements in quality by seamlessly logging and monitoring all instances of nonconformity within a unified, web-based system. Investigate trends across various departments, sites, or locations. Intelex can help you manage compliance with international standards and regulations such as: OSHA, WCB, ISO 45001, EPA, ISO

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.

The ultimate uptime monitoring service. Get 50 monitors with 5-minute checks completely free. Set up in seconds and stay informed about your website’s health at all times. Website monitoring: Get instant alerts when your website goes down. Reliable and accurate monitoring helps you fix issues before they affect users and prevent revenue loss. SSL certificate monitoring: Avoid losing visitors due to expired SSL certificates. Get notified 30 days before expiration so you can renew in time. Ping and port monitoring: Check if your server is online or if your email service is running on port 465. Monitor any port you need with real-time alerts. Cron job monitoring: Track scheduled tasks with heartbeat monitoring. We verify if the request arrives on time, making sure server-side jobs and internet-connected devices are running properly. Status pages: Create up to 100 branded status pages, protect them with a password, and allow subscribers to receive updates. Stay informed with email, SMS, voice calls, push notifications, or integrations with Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, Google Chat, and more. Maintenance windows: Pause monitoring when you schedule downtime to avoid unnecessary alerts

APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events. Cloud Claims by APP Tech is a top-rated risk management and claims software solution. IMS is a purpose-built software solution for self-insureds, TPAs, and companies who want to track their claims and losses. It helps users manage the entire claim lifecycle, from the initial incident report to issuing payments and collections. It offers a variety of features that allow users to have complete control over their claims, as well as risk information. These include incident management and claims management, workgroup tools as well as reporting, insurance tracking, and many other features. We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them.

You can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Kroll's top-tier security experts respond swiftly to more than 3,000 incidents annually, equipped with the knowledge and tools to manage every phase of an incident, from legal obligations to breach alerts. Rest assured during emergencies with our dedicated support.

GRC is in our DNA: Our unique ability to link risk to business objectives in a single platform empowers your organisation to reliably achieve objectives, navigate uncertainty and demonstrate integrity. Effective GRC management demands software capabilities to facilitate the sharing of data and insights across your wider governance, risk and compliance landscape to drive agility and decision making. We understand that every organisation will have different pain points, be at varying stages of maturity and have different objectives. We deliver solutions for those struggling with spreadsheets or at an Enterprise level, and all in between. Our experience, coupled with our comprehensive, flexible cloud-based offering, allows you to focus on your immediate needs, deliver, and scale as you grow.

The GRC software you've been looking for: Onspring. A flexible, no-code, cloud-based platform, ranked #1 in GRC delivery for 5 years running. Easily manage and share information for risk-based decision-making, monitor risk evaluations and remediation results in real-time, and create reports with with KPIs and single-clicks into details. Whether leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency, and service-minded approach you need to achieve your goals rapidly. Our ready-made product products are designed to get you going as fast as 30 days. SOC, SOX, NIST, ISO, CMMC, NERC, HIPAA, PCI, GDPR, CCPA - name any regulation, framework, or standard, and you can capture, test, and report on controls and then activate remediation of risk findings. Onspring customers love the no-code platform because they can make changes on the fly and build new workflows or reports in minutes, all on their own without the need for IT or developers. When you need nimble, flexible, and fast, Onspring is the best software option on the market.

Simplify compliance management and get everyone on board with your EHSQ goals! SafetyAmp is a cloud-based, mobile-friendly, cloud-based software that increases engagement, reduces risk, connects your workforce, and improves EHSQ workflows. SafetyAmp is the modern, configurable EHSQ software you've been searching for. It's trusted across industries by today’s workforce.

SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to work. What started as a digital checklist app has evolved into a platform for conducting inspections, raising and resolving issues, managing assets, and training teams on the go.

EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

Tired of juggling multiple tools for server and website monitoring? Meet Xitoring , the modern SaaS platform designed to streamline your infrastructure oversight. With just one CLI command, you can set up comprehensive monitoring for countless servers and websites in minutes—no complex configurations required. At its core, Xitoring uses Xitogent , a lightweight agent that collects critical performance data directly from your servers. This ensures real-time insights into system health, helping you identify potential issues before they become problems. By automating routine tasks, Xitoring saves you time and effort, allowing you to focus on innovation. Our global network of probing nodes keeps your systems under constant surveillance. From network outages to resource overloads, we detect anomalies instantly and notify the right person via customizable alerts. This proactive approach minimizes downtime, enhances reliability, and boosts customer satisfaction.

Konexus is a mobile app that provides emergency notification and crisis management solutions. It has a simple and easy-to-use user interface. Konexus allows organizations and enterprises to securely send alerts anywhere via mobile app. Critical event management features can help you increase the response time and recovery process, keeping your business and people safe and protected.

Regroup Mass Notification (MNS) is an award-winning mass notification system that allows for instant messaging, emergency alerts, and daily communications. Its cloud-based platform connects people from business, education, government, and many other industries with one-click messaging to mobile phones, email, websites and signage. Through a wide variety of integrations, we provide a reliable, trusted platform that is simple to use and flexible. Regroup is a part of an emergency response plan that keeps people and organizations safe. It also ensures continuity during critical events such as fire, active shooter situations, severe weather, and other emergencies.

Sofvie is the only Operations Performance Platform built for the unique needs of today’s most demanding mining operations. Our goal is to help leaders at the forefront of the mining industry create safer work environments, happier engaged teams and more rewarding work cultures to unlock new levels of performance. Sofvie gives your teams the platform that helps unlock new levels of safe production and create better visibility to and from the face. Sofvie will help you create an environment where workers feel safe, supported, included and informed, driving increased engagement and empowering everyone to operate at their best. Our progressive web application functions on all modern devices, operating systems, and browsers, and has been designed for ease of use, resulting in a rich experience and quick adoption. Reduce risk to property, equipment, and people. Closes the circle of communication, reducing the gaps between teams. Identifies health and safety trends and facilitates predictive models.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.

Cyberthreats are eradicated Restores confidence. Traditional antivirus is no longer sufficient. Malwarebytes eliminates all new threats before other antivirus systems even know they exist. Malwarebytes blocks viruses, malware, malicious sites, ransomware, hackers, and other threats that traditional antivirus can't stop. Organizations of all sizes use our cutting-edge protection and response strategies. Traditional antivirus is slow to respond to new threats. It's also "dumb". We use layers like anomaly detection (an artificial intelligence type), behavior matching, application hardening, and behavior matching to destroy malware that has never been seen before. It's not like traditional antivirus.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.