Business Software in Africa

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

You can convert Microsoft Word documents and Excel spreadsheets directly from Java applications without any user intervention. jOfficeConvert is a Java library which can read and convert MS Word and Excel documents natively. It can also convert to images or print the documents automatically. The library is 100% Java and can be used on any platform that supports Java (Windows, Linux, Unix, Solaris Sparks, Solaris Intel. HP-UX). The library doesn't use any third-party software or native calls. It can be run in a server environment, or integrated into a desktop program. Main Features Convert Word documents to PDF (.doc,.docx) Convert Excel documents to PDF (when combined with JPDFWeb) Merge multiple Word and Excel files into one PDF document. Set permissions and passwords for the resulting PDF documents.

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

CAST Highlight is a rapid software intelligence platform that delivers portfolio-level insights in minutes, helping organizations understand the true condition and modernization readiness of their applications. It evaluates every codebase for technical debt, fragility, resiliency gaps, cloud blockers, open-source vulnerabilities, and IP risk using automated code scanning and industry benchmarks. The platform distinguishes between structural issues that require remediation and low-impact debt that can be safely tolerated, enabling smarter investment decisions. CAST Highlight automatically identifies ideal migration paths to cloud-native services, complete with estimated effort and blockers to address. It also evaluates software sustainability by tracing code inefficiencies and estimating related CO₂ impact, allowing teams to prioritize greener development choices. Security, compliance, and third-party component risks are surfaced within minutes, not months. With clear dashboards and board-ready reporting, executives can instantly quantify progress, validate architectures, and track transformation KPIs. CAST Highlight empowers enterprises to modernize faster, cut risk, and strategically steer their software portfolios with evidence—not assumptions.

Recrutador is an AI-powered hiring platform designed to help small businesses improve how they evaluate candidates. The platform structures the hiring process from the first role plan through resumes, live interviews, and final candidate reports. Users can turn a job opening into an evaluation blueprint with role-specific criteria, key points to listen for, and red flags to watch. Recrutador helps employers avoid inconsistent interviews by giving every candidate the same ruler for comparison. During interviews, the app runs on top of the call or in the room, supporting Google Meet, Zoom, Microsoft Teams, and in-person conversations. It captures answers as text so hiring managers do not have to rely on memory after the interview. The platform emphasizes privacy by keeping the screen invisible to candidates, discarding audio after transcription, and storing only text in the user’s account. Recrutador supports Portuguese and English and is available as a native app for Mac, Windows, and Linux. By combining structured role planning, resume analysis, interview support, evidence capture, and reports, Recrutador helps businesses make hiring decisions with more confidence.

Triple Whale consolidates all metrics from all your tools and puts them in your pocket. We simplify, inform, and save you time. We integrate eCommerce and marketing data from all your favorite apps so you don't have to switch between tabs and apps. All your data can be tracked, tested, and interpreted. Data backing your decisions makes it easier to make informed decisions. AI is being developed to reduce errors and improve your operations across all your tools. You can quickly gain insight into what is working and what isn't, so that you can strategize, optimize, and maximize growth. Get to know all about your customers' spending habits. Forecast and track your most important D2C metrics. You can send daily, weekly, or monthly reports to everyone in the company. You can choose from a template or create your own metrics. Wondering how a 0.5% increase in your conversion rate could affect your profit? Our calculator uses your data for real insight. You can adjust your dashboard to make it work for you and your team. Moby by Triple Whale is an innovative AI-driven data platform designed to help brands and agencies unlock deep marketing insights quickly and efficiently. Its AI agents automatically analyze performance data across marketing channels, identifying trends in creative effectiveness, customer retention, and acquisition strategies. These agents provide precise recommendations on budget allocation to maximize return on investment and offer actionable fixes to increase website conversion rates. Trusted by brands like LSKD, Dixxon Flannel Company, and Porter Media, Moby has demonstrated success in detecting affiliate fraud, slashing reporting time, and boosting ROAS without increasing ad spend.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

MangoProxy is a robust residential proxy service designed specifically for developers, web scraping professionals, and traffic arbitrage users who require reliable and high-quality IP addresses. With a pool of over 90 million residential IPs spanning 190+ countries, it provides precise geo-targeting at city and regional levels, ideal for location-specific tasks. The service supports multiple protocols, including HTTP, HTTPS, and SOCKS5, and offers seamless API integration with popular programming languages like Python, JavaScript, and Go. Automatic IP rotation helps users avoid blocks and detection, while sticky sessions allow for longer browsing durations when necessary. MangoProxy guarantees 99.9% uptime with high-speed connectivity, ensuring consistent performance. Security features such as IP whitelisting enhance safety during use. The platform is particularly effective for web scraping, competitor price monitoring, traffic arbitrage, and web app testing across different geographies. By providing real residential IPs, MangoProxy enables undetectable data collection and overcomes geo-restrictions with ease.

Werd is an innovative writing assistant powered by artificial intelligence, crafted to assist both individuals and businesses in producing professional, impactful, and clear content with minimal effort. Whether users are composing emails, reports, articles, or marketing materials, Werd.ai utilizes sophisticated AI models to generate, enhance, and refine written communication seamlessly. The user-friendly platform allows individuals to enter their ideas or preliminary drafts, which the AI can swiftly convert into coherent, polished, and grammatically accurate text. Particularly beneficial for those looking to save time on writing tasks, Werd.ai helps enhance tone and clarity while ensuring that messages resonate effectively with their intended audience. Moreover, it provides customizable output options, enabling users to tailor their tone—be it formal, casual, or persuasive—to align with their unique requirements. Werd.ai is perfect for professionals, marketers, entrepreneurs, and students alike, simplifying the writing process and alleviating the burden of creating high-quality content. By employing Werd.ai, users can focus more on what they want to convey, rather than getting bogged down in the intricacies of writing.

Axerto is a specialized Conversion Engine designed specifically for performance marketers and agencies, aimed at reducing Google Ads cost per acquisition (CPA) while enhancing Quality Scores. In contrast to standard page builders, Axerto connects seamlessly with your Google Ads API, enabling the creation of high-converting funnels that leverage your most successful ad assets to achieve an ideal message match. Key Features: • Dynamic Text Replacement (DTR): This feature automatically tailors landing page content to align with the user’s specific search phrases and ad intent. • Zero-GTM Tracking: It allows for immediate implementation of server-side conversion tracking, Enhanced Conversions, and precise iOS attribution without any involvement with Google Tag Manager. • Native Lead Routing: You can either capture leads within a built-in CRM or quickly route them using native Webhooks and Zapier integrations. • Agency Workspaces: Manage multiple client accounts from a single dashboard, keeping tracking pixels separate and controlling team permissions efficiently. Designed for media buyers who prioritize accurate tracking and higher returns on investment, Axerto eliminates technical hurdles that can hinder performance. This platform empowers agencies to streamline their processes and drive better results for their clients.

Sleek Analytics is a modern, privacy-focused web analytics solution built to help businesses, creators, developers, and startups track website performance and visitor behavior without the complexity and invasive tracking practices commonly associated with traditional analytics platforms. Designed as a simple Google Analytics alternative, Sleek provides real-time insights into traffic sources, visitor activity, engagement metrics, user journeys, and website performance while operating entirely without cookies or consent popups. The platform enables users to monitor live visitors, analyze page performance, track Core Web Vitals, identify top-performing content, and connect revenue attribution directly to marketing channels and referral sources. Features such as live visitor dashboards, interactive globe visualizations, AI-powered analytics queries, visitor-level data analysis, public analytics sharing, and real-time reporting help teams better understand how users interact with their websites. Sleek Analytics also emphasizes ease of setup with lightweight script installation, fast deployment, minimal configuration requirements, and support for multiple websites within a single dashboard. By combining privacy compliance, simplified analytics workflows, and modern real-time reporting capabilities, Sleek Analytics helps businesses gain meaningful product and marketing insights without sacrificing visitor privacy or website performance.

TwinPhone is browser-based international calling: a WebRTC softphone that terminates on the PSTN, so you dial real E.164 numbers and the person you are calling answers on an ordinary phone. Nothing has to be installed on their side — no app, no account, no invitation. On your side it runs in Chrome, Edge and Brave, or as a native iPhone app. How it works: sign up for free, top up a balance with a card, and dial. The exact rate for the number you dialled is shown before the call connects, so there is no guessing between a landline range and a mobile range inside the same country. Rates start at $0.02/min across 145+ destinations. Pricing is prepaid and per-call. No subscription, no contract, no monthly minimum, no connection fees, no per-seat licence — an account that sits idle costs nothing. Every call lands in a call log with destination, duration and cost, exportable as CSV. Contacts are stored for quick dialling, and balance, history and account settings live in one dashboard. Virtual second numbers start at $3.19/mo for US and Canada. Inbound calls and SMS are delivered straight to the browser, which makes them useful for keeping a personal number out of marketplace listings, sign-up forms and verification flows. On the transport side, media is encrypted with TLS and SRTP, and adaptive audio holds calls together on congested hotel, cafe and airport Wi-Fi instead of dropping them. For teams, a single shared prepaid wallet covers everyone, with owner and member roles controlling who can invite teammates and who can spend, plus per-member call logs for internal billing. TwinPhone is operated by a registered company in the Czech Republic.

Swiftproxy provides a range of proxy solutions including residential proxy and static residential proxy, along with scraping tools for diverse applications. We offer access to over 70 million IPs, featuring complimentary advanced targeting options ideal for social media management, market research, and gather public data. Try Swiftproxy today! Plan starting at $0.7 per GB.

Restaurant's All-in-One Digital Solutions! Manages all your restaurant operations efficiently so that you can focus on growing your brand! We provide perfect online ordering system for take-out and restaurant orders. Free installation. No hidden charges. There is no setup fee. We’re built for restaurants by restaurateurs. Get all the tools you need to take your business to the next level & join the 5000+ merchants using FusionPOS. AI-Powered POS to Accelerate Efficiency: The new-age POS for your restaurant. Manage billing, inventory, online orders, customer relationships & much more, all from a centralized dashboard. Branded Website & Mobile App: Your own branded e-shop is built to help you sell more and power up your online presence. Seamless In-Store Payments: Accept swipe, dip, tap, or QR code payments. Accept payments quickly, easily & securely. Let shoppers pay their way with multiple payment options. Manage reservations & turn more tables: See all your reservations, waiting lists, and seated guests from one view. Manage reservations in one place. Improve table turn-times. Delivery Management: Smartly manage all your deliveries with our seamless 3rd party integrations.

Global-Z enriches, standardizes, and cleanses customer address data for 240+ countries. The market leader in global address quality for over 30 years, global brands can rely on us to provide the data quality they require to deliver exceptional customer experiences. Global-Z's address verification software supports all major alphabets and writing systems. Global-Z's address verification product can verify global addresses, correct or insert missing components, format the address based upon local rules, and break down the address into its individual parts for searching, sorting, or analytics. Increase customer contactability, eliminate fraud, and reduce waste from undeliverable email. Verify email addresses, fix common errors, and improve mail delivery. Fraudulent and undeliverable emails can be a waste of time and money.

American EMR, a cloud-based software for electronic medical records and practice management, is designed for healthcare providers. The software provides customizable templates, appointment schedulers, inventory management, portals for patients, and financial reports to streamline clinical workflows. Its intuitive interface is designed to increase efficiency, reduce mistakes, and provide a tailored medical experience across specialties.

KraitosX by Auvoria Prime is a powerful trading solution tailored specifically for the gold (XAUUSD) market. The platform utilizes advanced algorithms to accurately predict gold market reversals and swing trades, optimizing trading decisions for maximum profits. It offers customization options that allow users to adjust risk management and entry strategies, ensuring a personalized trading experience. With a focus on ease of use, KraitosX features a comprehensive educational program, live coaching, and real-time performance tracking, making it accessible to traders of all skill levels. Additionally, its high win ratio and effective risk management make it a reliable tool for anyone serious about trading gold.

ARI (Auto Repair Software) is a cloud-based, cross-platform shop management system for auto repair shops, mobile mechanics, independent technicians, dealerships, and specialty shops (motorcycle, truck, heavy-duty, auto body, and marine). It consolidates the full repair workflow, from booking and diagnostics to inspection, invoicing, and payment, into one app that is often 5-10x cheaper than competitors such as Shopmonkey, Mitchell, and AutoLeap. Core capabilities: - Unlimited invoices, estimates & work orders with 7 customizable templates - Digital vehicle inspections with image attachments and AI damage detection - OBD scanner, VIN decoder, and license plate reader for fast vehicle lookup - AI labor guides plus M1/MOTOR labor times and estimates - Client, vehicle, and inventory management with complete service history - Accounting, expense tracking, purchase orders, reporting, and payment tracking - Online appointments, service reminders, and a client portal - Multi-user accounts with role-based permissions Integrations include Stripe, Square, PayPal, 360Payments, Helcim, QuickBooks Online, CarFax, CarMD, PartsTech, Nexpart, and Wisetack financing. ARI runs natively on Web, iOS, Android, and Windows, with cloud sync keeping every device up to date and data secure. Founded in 2020 and serving 4,000+ shops in 50+ countries, ARI is rated 4.7/5 by 2,500+ users. Pricing is transparent: two plans from $39.99/month, a free trial, no setup fees, and no contracts.

Hirestream is an AI-powered ATS that's perfect for modern SME. Hirestream is the result of years of HR experience and the painful first-hand experience with existing ATS tools that are too expensive, inflexible and, sometimes, not pleasing to one's eye. Our motto is Keep Recruitment Flowing. This means that we place a high value on simplicity and flexibility in the way our ATS works so that you can focus more on strategic initiatives than on mundane tasks such as recruitment.

PloCompAuto superimposes several drawing files, such as printed boards, into a single drawing, and converts them automatically to PDF, TIFF etc. High speed. PloCompAuto is also able to compare the drawing area between two files and automatically calculate the change area. You can use all the functions for free for 30 days after installation.

Unlock the full potential of your enterprise's time-series data with the dataPARC Historian. This solution elevates data management, facilitating smooth and secure data flow across your organization. Its design ensures easy integration with AI, ML, and cloud technologies, paving the way for innovative adaptability and deeper insights. Rapid access to data, advanced manufacturing intelligence, and scalability make dataPARC Historian the optimal choice for businesses striving for excellence in their operations. It's not just about storing data; it's about transforming data into actionable insights with speed and precision. The dataPARC Historian stands out as more than just a repository for data. It empowers enterprises with the agility to use time-series data more effectively, ensuring decisions are informed and impactful, backed by a platform known for its reliability and ease of use.

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Pilot onboarding service w/ portal design support and workforce training - Internal & external knowledge base options - Create multiple workspaces - Portal analytics & feedback with Docsie Vocally - Custom domain on free tier - Markdown compatible - Docsie Editor with rich formatting and content embeds - iFrame - SwaggerAPI import - Built-in and custom document templates - Help center deployment & in-app help sidebar - Share guided tours & create with our builder Chrome extension - Manage multiple versions, languages, and view change history - Webhook support in Mattermost, Slack, and more - Ghost AI language translation (available) & generative AI (in-progress) - Project management with kanban and task creation - RBAC/JWT/SSO for security, user management, and data protection

Evalufy AI Assessment is a cutting-edge automated hiring solution that surpasses the limitations of conventional testing methods. By integrating AI-powered evaluations with assessments in psychometrics, cognitive abilities (IQ), aptitude, language skills (including both English and Arabic), and technical competencies, it empowers hiring teams in the MENA region to efficiently screen, rank, and comprehend candidates. With the help of Evalufy’s AI technology, recruiters receive more than just numerical scores; they gain automated insights regarding the candidates' suitability, potential, and communication styles, along with automated shortlists that enhance time management and decision-making accuracy. This innovative tool is applicable for various purposes including pre-employment hiring, onboarding evaluations, internal promotions, and training assessments, thus providing HR teams with a sophisticated layer of decision support. Moreover, the platform ensures a fully bilingual, mobile-friendly, and secure experience, making it accessible to a wider audience. Consequently, Evalufy not only streamlines the hiring process but also enhances the overall effectiveness of human resource management.

MailMail offers a suite of email marketing tools designed to compete with big names like Mailchimp and SendGrid. Its key features include a sophisticated campaign scheduler that automates the creation and sending of email newsletters, and a powerful template builder that supports drag-and-drop functionality for easy customisation. The platform stands out with its MagicSend feature, powered by Autoscrape, which automates the gathering of email leads for targeted campaigns. MailMail aims to streamline the email marketing process, making it more efficient and cost-effective for businesses of all sizes.

Protect your users. Make their journey easier. MIRACL Trust provides a safer and smoother authentication experience. Only one step. No passwords. No problem. Multi-factor authentication is slow and cumbersome. MIRACL is a safer and more efficient alternative to traditional MFA. Logging in takes only 2 seconds and error rates as low at 1/10th of passwords. No passwords necessary. All you need is a PIN and you are in. Our cryptographic technology ensures that users' information is always safe. MIRACL Trust provides a simple login experience that puts users first and makes it easy to roll out your data quickly.