Best HIPAA Compliant Messaging Software in Canada

HIPAA compliant faxing and email, SMS and forms with seamless EHR integration. Medsender is a complete automation system for healthcare that uses the latest artificial intelligence. HIPAA compliant faxing and email, SMS, forms, signatures, and forms embedded seamlessly into your EMR. Our secure cloud platform makes it easy to process all your incoming faxes. All incoming faxes can be automatically sorted to the correct staff and patient charts. Patients can easily fill out forms and send notes. It integrates seamlessly with your EMR. It's easy to set up in one click and there is no need for fax machines! We integrate with all the most popular EMRs, with more integrations in the works. Medsender can be used with or without an EMR. We assist you in using the most recent AI technology to eliminate repetitive tasks and busy work. You can rest assured. Medsender currently processes over 5m pages patient data at 99.9%+ uptime.

Introducing Upvio, the ultimate practice experience platform designed to optimize workflows, minimize repetitive administrative tasks, and thrive in today's digital-centric healthcare landscape. Tailored to meet the needs of healthcare providers across diverse specialties and organizations, Upvio offers a comprehensive set of tools to streamline and automate various operations, including appointment scheduling, telehealth, messaging, patient monitoring, and payments. Ensuring compliance with industry standards such as HIPAA and GDPR, Upvio tackles common challenges in the healthcare industry, such as complex interfaces, technical issues, communication problems, patient engagement, data management, revenue generation, scalability, customization, and reporting. Upvio stands out with its specialized features catering to the healthcare sector, including automated reminders, customizable forms, extensive telehealth capabilities, a virtual waiting room, and remote vital signs assessment. This cost-effective solution offers seamless integration and caters to users with varying levels of technical expertise, providing dedicated account managers for smooth setup and continuous support.

Avochato is an intuitive text messaging platform designed specifically for sales, support, and operations teams. This software provides companies with a seamless way to engage their customers, increase response rates, and boost conversion rates. Among its features are a lead-generation chat widget, a live inbox, broadcasting capabilities, automated surveys, customizable APIs, message templates, and status tracking tools. Additionally, Avochato boasts compatibility with prominent business services like Slack, Office 365, Salesforce, and Desk.com, enhancing its utility in various operational contexts. By utilizing Avochato, businesses can streamline their communication processes and improve customer interactions significantly.

Solutionreach is 100% focused on providing the technology and the expertise to use it to improve patient care and create a more profitable practice. We were the first to do it, and we continue to be the leader in this field, almost 20 years later. We help practices improve their patient experience and connect with patients the way they want. The result? Patients are more likely to schedule appointments and show up for appointments. Patients leave glowing reviews for their providers, which is then shared with others. All patients receive regular communications, which keep them connected to the practice. We bring all the experience that we have gained from 52,000 other practices to every practice when they agree to work with us. We are the right partner if a practice is ready for growth and increased revenue.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

Rocket.Chat is a communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.

VSee is the telehealth platform used by NASA Space Station and McKesson. Telehealth is a way to simplify the delivery of distance healthcare. We believe it is crucial to increase access, lower costs, improve patient outcomes, and reduce physician burnout. VSee has over 250 configuration points that can be used without any coding in the last 10 years. This allows you to quickly deploy and scale an online experience that is warm and efficient for patients, providers and other staff. VSee's workflows can be configured for urgent care, ER diversion and telepsychiatry. They can also be used for concierge care, second opinions and group therapy. The HIPAA-Compliant platform features key features such as scheduling/walk-in visits and asynchronous & video chat/video visits. You can also customize intake, consent, consent, consent, epayment, eRx, RPM, and many more.

Trillian offers a contemporary and secure solution for instant messaging tailored for businesses. Enhance your team's communication with Trillian's decentralized and federated messaging system, allowing you to send both private and group messages, monitor colleagues' activities, share files seamlessly, and so much more that fosters collaboration and productivity.

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

SimplePractice provides an all-in-one EHR and practice management solution for health and wellness professionals, including therapists, dietitians, and counselors. The platform includes tools for scheduling, billing, documentation, and telehealth services, all within a HIPAA-compliant framework. With a focus on user-friendly design and comprehensive support, SimplePractice aims to simplify the operational aspects of private practices, allowing professionals to focus more on client care. ​

Owl Practice is a powerful and comprehensive Electronic Health Record (EHR) and practice management platform specifically designed for mental health professionals. This innovative solution is more than just an administrative tool; it’s a partner in your practice, enabling you to deliver top-notch care while effectively managing your business. Owl Practice offers a robust suite of features that streamline every aspect of running a mental health practice. From simplifying scheduling and automating billing processes to enhancing clinical workflows and ensuring compliance, this platform helps you focus on what matters most—your clients. Owl Practice also facilitates seamless client engagement through secure telehealth video sessions, automated reminders, and secure messaging, making it easier to connect with clients whether in person or virtually. In a competitive and ever-evolving mental health landscape, Owl Practice provides the comprehensive support you need to thrive. With its intuitive design, commitment to compliance, and focus on enhancing both client care and business efficiency, Owl Practice is the ultimate solution for mental health professionals looking to elevate their practice.

Celo connects healthcare Our mission is to connect healthcare professionals all over the globe and save lives. Ineffective communication between healthcare professionals is one the main causes of patient harm and medical errors. It can also lead to increased hospital stay and increased resource consumption. Celo was developed by healthcare professionals and is a communication tool for healthcare. It has been specifically designed to be easy to use in a variety of healthcare settings. Celo helps ensure patient information is safe and secure. It also improves workflow and delivers better patient care. Celo always puts the patient first and keeps them at the centre. Celo connects healthcare professionals across the patient's care network to ensure that the patient receives the best care, no matter where they may be.

WeCounsel is a comprehensive software solution designed for telemental health, client management, and engagement tailored for contemporary behavioral health practices. This platform acts as an all-inclusive resource for mental health professionals, featuring essential tools like a HIPAA-compliant online video conferencing system, client management features, messaging capabilities, scheduling options, document management, and additional functionalities. Ideal for both individual and group practices, WeCounsel also accommodates multi-location mental health group practices, service providers, clinics, Employee Assistance Programs (EAPs), and resellers that provide remote care services. By streamlining various administrative tasks, it enhances the efficiency and effectiveness of mental health service delivery.

We built CarePaths EHR for psychiatrists, psychologists, social workers, and counselors to affordably manage practices of all sizes. We are a HIPAA Compliant and ONC-Certified, fully integrated cloud-based behavioral electronic health record and practice management platform. Our system also includes online therapy with secure texting, teletherapy, and outcomes monitoring. With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments.

NetSfere stands out as the premier mobile messaging solution for enterprises, offering an all-in-one encrypted platform that encompasses text, video, and voice communication. With top-notch security and exceptional message delivery features, NetSfere ensures global service availability through a cloud-based infrastructure, employs device-to-device encryption, and offers location-based functionalities along with robust administrative controls. Moreover, it adheres to important regulatory standards such as the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and Sarbanes-Oxley, among others. Tailored to address the specific challenges faced by various industries, NetSfere empowers employees to exchange sensitive business information securely in real-time, utilizing an intuitive web interface or its mobile messaging application. This comprehensive approach not only enhances communication but also fosters a more secure work environment for organizations.

No matter if you run a specialized coaching agency, a corporate wellness provider, or a consulting business, you can access all the resources necessary for managing and expanding your operations. As your strategic technology ally, we allow you to concentrate on serving your clients while delivering an exceptional experience that sets you apart. Position yourself as the leading coaching organization that stands out, secures more contracts, and enhances customer retention, all while empowering your coaches to maximize their productivity, resulting in increased satisfaction for your clients. Furthermore, you'll have the capability to introduce new products and services to your primary offerings, enabling rapid business growth. Our expertise will guide you as you transition from an entrepreneur to a fully-fledged agency and beyond. To successfully expand, it's essential to have robust operations, efficient systems, and scaling strategies in place. We are committed to helping you develop a smarter approach to your business growth, serving as your strategic partner to enhance your competitive edge and ensure long-term success. With our partnership, you will not only navigate the complexities of growth but also solidify your market position effectively.

Eliminate the frustration of phone tag and dedicate more time to your patients with our comprehensive clinical communication and coordination platform, designed to be fully compliant for your entire team. This tool integrates clinical messaging, a self-service switchboard, escalations, and on-call management, embodying the best aspects of instant messaging while adhering to HIPAA regulations tailored specifically for healthcare workflows. You can establish escalation protocols that automatically alert other providers if messages are not acknowledged within a set timeframe, thus enhancing responsiveness. Forget about juggling the team pager; our platform allows messages and callback numbers to be delivered directly to the on-call provider's smartphone for convenience. Additionally, you can create, manage, and delegate tasks to yourself and your colleagues effectively, with options to set reminders and due dates to ensure no important details are overlooked. Navigating change management in healthcare can be challenging, but with Hypercare, you will have the support necessary to facilitate a successful transition and make a significant, lasting impact within your organization. This innovative approach not only streamlines communication but also fosters a collaborative environment that enhances patient care.

In the realm of healthcare IT and clinical leadership, it is crucial to strike a balance between effective communication and the protection of patient health information (PHI). However, many healthcare professionals still depend on outdated technology, which hampers both clinical productivity and job satisfaction. A study conducted by the Ponemon Institute revealed that healthcare providers lose an average of 35 minutes during each shift due to these inefficiencies, resulting in an estimated annual financial impact exceeding $11 billion across the industry. Transitioning from pagers to a comprehensive communication solution allows for the secure and seamless exchange of patient information among care teams and organizations. Furthermore, empowering providers to utilize secure messaging on their personal or corporate devices ensures adherence to regulatory standards. By replacing ineffective communication technologies, healthcare organizations can significantly enhance productivity and streamline workflows, ultimately improving the quality of patient care. Continuous improvement in communication methods is essential for adapting to the evolving demands of the healthcare landscape.

Vaporstream provides a secure platform for confidential conversations, allowing users to send messages that disappear while ensuring compliance with regulations. You retain full authority over who can view your sensitive corporate data, including when it can be shared, copied, or saved, both within your organization and after it has been delivered to recipients. Enjoy the ease of standard mobile applications combined with the privacy, reliability, and functionality that your business needs. With our cutting-edge content controls and robust security measures, you can engage in private communications that vanish, all while adhering to necessary compliance standards. Experience disappearing messages without sacrificing regulatory compliance. You can manage your records effectively and seamlessly incorporate them into your existing workflows. Ensure secure communications even with external partners through our mobile application, which is complemented by a desktop client. We prioritize your privacy by enabling you to erase entire conversations, not just individual messages, ensuring that your communications remain confidential.

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

RMail®, the e-security platform from RPost®, is a global leader in 2000. RMail is a specialist in elegantly simple email encryption for privacy, compliance, legal e–delivery proof secure file sharing, email rights management, email impostor protection and email encryption. RMail's transmission security services are often used by businesspeople and business systems that need to send sensitive or consumer-regulated information. These RMail services can be used for messages that require additional functionality beyond standard email. They include (a) an easier-to-use and more automated email encryption to ensure privacy compliance; (b) a verifiable proof record of who sent what email to whom; (c) assurance and peaceof mind in relation to delivery and open status email of important and time-deadline emails, (d) need to have a timestamped proof that content was delivered; (f) the need to securely share large files.

Effortlessly manage access to crucial information that moves in and out of your organization through email, file-sharing platforms, and various other applications. This is made possible by the Trusted Data Format and Virtru’s top-tier Zero Trust Data Control platform. Virtru seamlessly integrates within the tools your teams rely on, securing operations in Google, Microsoft 365, Salesforce, Zendesk, and beyond. We democratize military-grade encryption, making it available to all. You can implement Virtru throughout your organization in under a day, helping you achieve your compliance objectives. With precise access controls, we protect your most important asset — your data — at every stage of its lifecycle, no matter where it goes. Collaborate securely within Docs, Sheets, and Slides, share and store files in Drive, communicate through Gmail and Google Meet, and ensure the security of messages sent via enterprise and custom applications. Additionally, you can effortlessly safeguard emails and documents shared through Outlook, reinforcing the protection of your sensitive information. This holistic approach not only enhances security but also streamlines your workflow across different platforms.

Improve Workflows with One Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement See how hospitals, physician groups, home health, and other healthcare organizations of all sizes are modernizing clinical collaboration, physician scheduling, and/or patient communication using one, scalable solution. Cloud-based, TigerConnect enables clinical teams and staff to communicate with each other by role or name from anywhere via secure text, voice, and video chat. Integrations with EHRs, staff rostering, physician scheduling, and/or nurse call systems ensure the right message gets to the right person or group to rapidly coordinate care and expedite workflows. Secure text and video communication with patients and families reduces appointment no-shows while accelerating throughput with pre-visit document sharing and more. Stay in touch post-visit by sending care instructions and reminders, while enabling patients to ask questions, share photos, or request virtual care. Ensure care plan adherence, reduce readmissions, and improve the patient experience. One platform with an intuitive smartphone and desktop app does it all, reducing the need for multiple vendors or tools.

Experience tailored patient communication software that enhances personal interactions. Seamlessly engage with your patients using customizable and automated features for appointment confirmations, recall reminders, booking requests, and managing your reputation. Personalize text, email, and voice reminders to reflect specific appointment types, catering to the unique needs of your dental practice. Communicate effectively in multiple languages, ensuring inclusivity for all patients. Intiveo is adaptable for a variety of settings, whether you're a solo dentist, part of a multi-location clinic, an academic institution, or a DSO operating numerous offices, making it a versatile solution for all your communication requirements. Moreover, Intiveo’s after-care services foster a sense of connection and trust, reassuring patients of their choice in endodontic care while helping to mitigate negative online feedback and boost referrals. By offering enhanced support, it strengthens the relationship between practitioners and patients.

miSecureMessages is a secure mobile messaging application designed specifically for the healthcare sector, ensuring HIPAA compliance while allowing care teams to share secure texts, images, videos, and audio files with confidence. Effective mobile communication plays a vital role in optimizing hospital operations and safeguarding electronically protected health information (ePHI). As a key component of 1Call’s suite of secure healthcare solutions, miSecureMessages serves as a user-friendly messaging platform that adheres to stringent HIPAA security requirements essential for healthcare organizations. This stand-alone application also offers seamless integration with 1Call’s software, as well as compatibility with other hospital technologies and electronic medical record (EMR) systems from various vendors, facilitating the sharing of sensitive information. Moreover, non-clinical personnel can leverage the encrypted messaging service for various tasks, such as submitting maintenance requests, enhancing communication for efficient patient room turnover, and improving operations within the hospital call center. Ultimately, miSecureMessages empowers all staff members to engage in secure and efficient communication, further supporting overall patient care and operational success.