Best Help Authoring Tools in New Zealand

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

MadCap Flare lets you create and manage technical documentation for online Help, API documentation, policy and procedure manuals, knowledge bases, or user guides.

FastHelp is a Windows Help File Generator which produces online and offline documentation. All formats can be compiled from one source editor. This means that you only need to type once and then compile to the format you require. FastHelp is intuitive. See the video below. Below is a list containing the compile formats FastHelp produces. FastHelp has been chosen over other competitors time and again because it is intuitive and productive. Fast-Help makes it easy to create a functional help file in less than one minute. All you need to do is enter the help text. Our loyal customers range from individual developers to large companies like Motorola, General Motors, 3M, and NASA.

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

FlowShare runs in the background, records every step you take in any software, then delivers a detailed guide on how to complete your task. You can focus on what really matters instead of wasting time with documentation. And get your staff trained in on complex tasks and processes in hours, instead of days or weeks. You get easy to distribute accurate information with all of your guides looking great - no matter who creates them! FlowShare AI-Powered assistant provides 24/7 instant help, ready to guide your end-users through troubleshooting and problem-solving independently. FlowShare Portal provides a Central Knwoledge Hub, making the solutions and step-by-step guides readily accessible, fostering an environment of continuous learning and collaboration.

Follow - A fast tool to create step-by-step tutorials, guides, and documentation. It's a desktop tool that allows you to capture steps with every click, customize screenshots, make annotations, and create the final guide in HTML or Word Document, PDF, PowerPoint slides and more. This app is ideal for anyone who wants others to be able to navigate products, applications and training. It's as simple as that: - Take screenshots from apps, any area on your desktop, or fullscreen. You can pause, adjust, or resume. Screenshots are available with every click - Give each step an appropriate name and description. You can reorder them, hide them and add new ones as you go. Guides can be organized in projects. Add shapes, lines, arrows and text to enhance your screenshots. Don't include sensitive information. Multi-step instructions can be facilitated by adding step icons. Export with just one click to simple HTML. Ready to be published to your help desk rich HTML, PDF, or other formats

Archbee is a lightweight, flexible docs tool. Build product documentation, internal wikis, knowledge bases, API references, developer guides, changelogs, diagrams — in one app. Archbee helps your team communicate asynchronously. This makes you effective and remote-ready—one of the fastest & smartest editors ever strapped on a documentation tool. If you have a complex product or your users are developers, you need product docs. We make it mega easy to set up branded docs on your domain with all the bells and whistles.

LockStep is a fast authoring interface that can be used with the same integrated editors as WinSequence Enterprise. LockStep supports direct image capture using supported cameras just like WinSequence enterprise. LockStep is intended for smaller companies that only need a single-user desktop solution to author and export PDF instructions. LockStep and enterprise products share the same data model. LockStep can be easily upgraded to the enterprise suite when it is convenient. The transition occurs when authors require a networkable multi-user solution, when electronic work instructions via a web browser are required in production, or when integration is desired with other IT solutions. WinSequence Enterprise will look and feel the same as LockStep authoring software. This means that only minimal training is required to access additional functionality in WinSequence.

Your users can create effective help documentation by next week. Dr.Explain is a help authoring tool that allows you to create help files, user documentation, and online help manuals in HTML, PDF, WORD, WORD, and CHM formats. Your product is great, but users continue asking the same questions every day. Your support team is overwhelmed and your email inbox is full. You have to spend all of your time calling customers, even though your product is flawless. You receive constant requests for online demos. You can create user-friendly help documents for your customers using Dr.Explain in just two days. This will cut down on your support team's workload up to half. Your customers can make the most out of your product without you having to help. This saves you time, money, effort, and effort. You can create help documentation once with Dr.Explain, and then publish it in many formats, including a help center integrated into your mobile app or desktop, or an online repository integrated with your website.

HintEd makes it easy to quickly onboard new employees into digital platforms. It does this without the need for them to leave their workplaces. HintEd is a no-code tool. It includes plugins, standalone windows applications, and SDKs to create interactive in-app walksthroughs (hints popups, tooltips), for enterprise applications: desktop and web. Our services help companies reduce training costs by up to 2x, increase employee onboarding, and reduce support costs by 70%. HintEd replaces User handbooks, face to face training, and video guides. It is the ideal solution for SMBs as well as Enterprises looking to automate customer/software support and software training.

The Help Generator is a tool that allows you to create help files, browser-based help, and printed documentation. The modern Office-style help editing environment features many features that will make you more productive and ensure quality output. Edit with WYSIWYG Help Editor (HTML). The modern Windows fluent ribbon makes it easy to use. The Help Generator help authoring program can be used to create standard windows help files. Also known as chm files, compiled html help files, or chm files, as well as browser-based help for any Windows application. The Help Generator addin creates a descriptive topic page for each form in your application. This page includes a title, screenshot and image map as well as sections for all controls. The pages created by the add-in have been integrated into your application automatically so you can get instant F1 support for context-sensitive help. Visual Studio.NET, Visual Basic 6 or Microsoft Access add-ins are available.

HelpScribble is an easy-to-use, full-featured tool that allows you to create help files from the beginning to the end. From the same HelpScribble project, you can create WinHelp (.hlp), HTML Help (.chm), and a printed manual as well as online documentation (on a website). You can reuse work from another help authoring tool by importing HPJ+RTF files or using a help decompiler. No matter what development tool you use, you can use the HelpScribble help files to provide context-sensitive assistance with Windows applications. HelpScribble can also be used to create standalone portable documents. HelpScribble is compatible with Windows 98, ME and NT4, 2000. XP, Vista. 7, 8, 8.1, 10 and 7. HelpScribble can create help files for all versions of Windows. It also supports Windows 3.1 and 95. Download the free trial version to see HelpScribble in action.

WinCHM is an easy-to-use, powerful help authoring tool. You don't need to be a pro at creating professional looking HTML help (CHM), Web help, Web help, PDF manual, and Word documents. This powerful tool can create a chm files from scratch and convert existing HTML files into a chm. You can also open an existing chm files and edit the chm files. You can also create a chm file. Template support, create uniform style HTML help files easily. Web help creation with full-function. (Contents and Index, Search, and Bookmark). Integrated full-function WYSIWYG HTML editor. No external word processor required. Edit CHM files and convert a set HTML file into a CHM. Editor for super table of contents. Multi-select moving and changing icons. Also supports Visual CHM designer. WinCHM Pro is an easy to use help authoring tool. It is easy to use without having to lean too much.

The cloud's fastest markdown editor. Technical writers created it to improve the UX and simplify the writing process. Team draft links and same-page authoring. This tool was designed from the ground up to improve collaboration between developers, writers, and the entire organization. You can store your content in a dedicated repository that allows for powerful search and tagging, as well as full version control. You won't have to worry about duplicate files or confusing version names. Modular content publishing lets you choose your preferred topic-based authoring style and single sourcing to maximize content reuse. No more dead-end wikis. Your internal documentation is now more accessible and dynamic than ever. In just a few clicks, you can create company-wide private documentation or role-specific guides to new hires or reporting. Unlimited documentation hosting available with the option to host on a custom domain, integrate publishing to external services, or self-hosting.

Doc-O-Matic allows you to quickly and easily create source code and API documentation. It also allows you to author general purpose documentation in many formats and styles in a short time. Doc-O-Matic can take source code and comments and add conceptual topics and external input to create documentation. Doc-O-Matic's single-source approach allows it to generate many types of output from one documentation base. Doc-O-Matic creates HTML-based Help files, including HTML Help, Help Viewer 2.x, and browser-based Web Help. Doc-O-Matic can also create printable documentation in RTF and PDF formats. XML output is ideal for post-processing. Doc-O-Matic documentation is rich in features. It automatically cross-links all documentation, including source code, and provides tabbed and collapsible sections. Your Help bridges this gap by seamlessly integrating into existing library documentation.

You can create documentation that is easy to host and technical-free. Write as you are used to. Your text should be formatted and styled exactly like a word processor. No need to use complicated syntax if it's not what you want. You can publish your document instantly by clicking one button. Easily structure chapters, sections, and pages. Focus on your product. You don't need any programming experience to delegate writing. Easy hosting of documentation software. You can either create your own domain or use ours. You can choose a theme, add your logo and customize it to match your brand. Ask for help from other members of your team. You can restrict access and assign roles to users. You can easily make documents private and password-protected for personal or internal use. You can publish confidently knowing that your previous work is protected and backed-up. You can download or restore any time. Documentation software that makes it easier to create documents.

WebWorks can help you increase product value by reducing time it takes to publish and increasing time spent building value in the documentation that is sent to your customers. One-Click Publishing is the fastest and most accurate way to publish documentation. One-Click Publishing is a publishing workflow that allows you to create, generate, and deliver. It's a simple workflow that is flexible, intelligent, and agile so you can spend more time creating your message and less on publishing. ePublisher offers One-Click publishing via a customizable template we call ePublisher stationery. ePublisher Stationery contains instructions that guide you through the publishing process. A stationery design can be saved once it is completed. This allows for sharing with other department members to reduce the work load. ePublisher Designer allows you to customize your stationery to meet your publishing needs. This makes it the most scalable workflow to deliver product-ready document sets quickly and efficiently.

HelpNDoc includes all the tools needed to create complete help files and documentations. Everything is included in HelpNDoc, from the table of contents to final documentation layout. HelpNDoc's user interface is designed to be easy-to-use and clear. The various tools are grouped using the Microsoft Office ribbon design. Contextual elements such as picture or table edit operations will only appear when they are needed, greatly simplifying the overall experience. HelpNDoc has all the tools you need to create great documentations. The table of contents editor (WYSIWYG topic editors, keywords editor, and library) are all part of the HelpNDoc environment. HelpNDoc comes with a word processor that makes you feel immediately at home.

HelpStudio makes it easy to create, publish, and integrate procedures, documentation, and help systems with your desktop, mobile, or web applications. You can generate output in cross-platform Browser Help. It is responsive for tablet and phone, HTML Help (CHM), Help 2.0, Microsoft Help Viewer (the Visual Studio Help Format), or printable PDF. Localization support is built in so that your help system can be distributed to a global audience. HelpStudio seamlessly integrates a WYSIWYG authoring platform, Html-based layout templates, and customizable Content Widgets. This makes it easy to create consistent, professional-looking help systems and localize them with minimal effort. There are no dependencies on Word or other editors. Source Control integrates with HelpStudio for Team Working and Collaboration. HelpStudio supports Unicode in all languages, including Japanese, Chinese, and Korean. Unicode support does not come at a high price.

Secure cloud-based authoring, collaboration and workflow management for technical writers and documentation groups. It's now easier to manage content and projects. MadCap Central, the only cloud-based solution, allows your team to track and manage tasks, schedule and automate workflows, host and publish content and expand your authoring capabilities by integrating subject matter expert (SME), review and contribution. MadCap Central offers a secure cloud-based content management system that integrates with powerful on-premises authoring, publishing, and review. MadCap Central's user interface allows you to easily organize your content, projects and users. You can personalize your dashboard to make it easy and efficient to work. You can upload projects, import files from other users, assign users and set project statuses. You can also receive notifications about activities.

A complete help authoring tool to create CHM HTML Help documents, Web Help systems and printed manuals. HelpSmith is a powerful help authoring tool that can create a CHM HTML help file, online Web Help system, and PDF manual. It also has a built-in screenshot tool that allows you to automatically create help dialog windows. HelpSmith allows you to create a CHM Help file, a fully responsive Web Help System compatible with desktop computers as well as mobile devices, Printed Manual and PDF documents, ePub eBooks, and Microsoft Word documents from a single source project. A built-in word processor allows you to create topic content. It also includes a spellchecker and dictionaries for many languages.

Your favorite software for creating Help, policy and knowledgebase content. Now available on Mac. You can quickly get started with intuitive authoring using HTML5 and CSS3. Microcontent can be used to power next-generation media such as AI-powered chatbot engines or other advanced media. You can effortlessly ingest Markdown and legacy formats such as Word and HTML5. Create immersive content using rich media. Online review makes it easy to streamline your review cycles. Use the most popular collaboration and source control platforms to manage multiple document versions. Single-source publishing to any device, screen, or format you choose. Frameless Responsive HTML5 output delivers dynamic and exceptional content experiences. Adobe RoboHelp is now available for Mac. Create and deliver exceptional Help, procedure and policy content. Microcontent can be used to fuel chatbots and featured snippets in search engine results.

Help+Manual is a fully featured documentation tool. It is as simple as a word processor but much more powerful. It gives you the power and flexibility of an XML editor. This tool also includes powerful features to generate and edit help and documentation files, including full support of multimedia and complex modular projects. It doesn't matter if you want to publish documentation for desktop, mobile, iOS, Android, Windows help, or PDF user manuals. Help+Manual makes it easy! Single source documentation is more than simply putting the same information in different formats. Conditional tags can be used to mark content and create different outputs for each publication channel. No post-processing is necessary. Help+Manual takes care of the complicated aspects of documentation generation. However, power users can access the code to modify topic and layout templates, and much more. Help+Manual offers the best of both worlds.

Multi-step procedures are often needed in Technical Documentation. We use bullet lists, and we also add screenshots and text. We add more information, and readers are more likely to lose track. An Xplain, or as we call it, a series of slides that are freely arranged on a large canvas to spark your imagination. HelpXplain is ideal for embedding slideshows into web pages or technical documentation. You can create animated tutorials and quick instructions in minutes, instead of hours. HelpXplain creates animated screenshots that can be edited and replaced at any time. HelpXplain can also record multiple-page screencasts of programs that are running in autoplay mode, just like a video. It is much easier to record and edit them than creating a video. All Xplains comply with HTML5 and Javascript standards.