Business Software for Syncro

Bitdefender GravityZone offers comprehensive insight into an organization's security status, global threats, and management of security services safeguarding virtual and physical desktops, servers, and mobile devices. All of Bitdefender's Enterprise Security solutions can be overseen from the GravityZone's centralized console, known as Control Center, which facilitates control, reporting, and alert notifications tailored for different roles in the organization. This integrated approach not only enhances security management but also streamlines operational efficiency across various departments.

OpenText Core Endpoint Protection provides real-time defense against today’s most common cyberattacks by combining behavioral analytics, machine learning, and global threat intelligence. It continuously monitors endpoint activity to detect anomalies, block malicious files, and stop ransomware before it spreads. With a cloud-native management console, security teams can enforce policies and oversee device health from any location, supporting both in-office and remote environments. Preconfigured templates and RMM integrations reduce administrative effort, helping IT teams respond faster without manual configuration. The platform streamlines regulatory compliance initiatives by automating security policy enforcement. When paired with OpenText Core EDR, organizations gain granular visibility, device isolation capabilities, and powerful investigation tools. End users remain protected without experiencing slowdowns or intrusive alerts. By reducing infections, improving response times, and ensuring security readiness, OpenText Core Endpoint Protection strengthens overall business continuity.

MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

Create intricate automations at lightning speed, eliminating the hassle of dealing with APIs. The tedious hours spent navigating through a tangled web of scripts are now behind you. Utilize JavaScript for enhanced flexibility while relying on the intuitive UI for everything else. n8n empowers you to establish adaptable workflows that prioritize comprehensive data integration. Additionally, with shareable templates and an easy-to-navigate interface, team members with less technical expertise can also contribute and collaborate effectively. Unlike many other tools, complexity won’t hinder your creativity, allowing you to construct anything your imagination conjures—without worrying about expenses. Effortlessly connect APIs using no-code solutions for simple task automation, or delve into vanilla JavaScript for sophisticated data manipulation. You can set up multiple triggers, branch out, merge workflows, and even pause processes to await external events. Seamlessly interact with any API or service through custom HTTP requests, and safeguard live workflows by maintaining distinct development and production environments with separate authentication credentials. Embrace the freedom to innovate without limits.

They can turn your computer into a remote-controlled, zombie. Your computing power can be sold on the black marketplace to send spam, attack other people or store illegal content. Potentially Unwanted programs that slow down your computer by displaying useless browser toolbars, commercials, and other bulk. Emsisoft Anti-Malware Home detects more malware because it uses two major anti-malware and antivirus technologies. It also scans faster because it uses the combination of these scanners. Any duplicates are avoided, which allows for a minimal impact on memory and overall hardware resources. Emsisoft Anti-Malware Home will block any attempt to access malicious websites and stop access. Emsisoft Anti-Malware Home is the best privacy-conscious filtering system without SSL exploitation.

The term "Free" in FreePBX signifies Freedom, highlighting that FreePBX, the leading open-source IP PBX solution globally, empowers users to create a customized phone system that meets their specific requirements. Explore the potential of open-source communication and examine the extensive range of features that FreePBX provides to help you construct your ideal phone system. By integrating commercial modules from Sangoma and various other add-ons, you can elevate your FreePBX installation into a powerful Unified Communications platform. Don't forget to check the Knowledge Base on the FreePBX Wiki for additional resources! Alternatively, you can reach out to FreePBX professionals for assistance with installation, updates, troubleshooting, and more. Available for free download and use, FreePBX's strength is supported by a worldwide community of developers dedicated to maintaining its high compatibility and customizable nature, ensuring it delivers all the essential functions needed to create a scalable business phone system that accommodates any budget. This collaborative effort fosters innovation and continuous improvement, making FreePBX a reliable choice for communication needs.

Consumers today are constantly connected, and so should your business be. Whether it's through point-of-sale systems, integrated card services, or international transactions, there's a pressing need for secure and straightforward solutions that enhance both customer satisfaction and business operations. By leveraging the latest payment solutions from a single global provider, you can eliminate the hassles of disjointed payment systems. Our cloud-powered offerings can seamlessly integrate with any enterprise payment infrastructure, ensuring smooth interactions across diverse channels and platforms. Embrace new payment methods, boost your sales conversion rates, lower operational costs, and stay ahead of customer inquiries and market fluctuations. By streamlining payment acceptance, you can enhance your competitive edge and positively impact your financial performance, allowing you to process customer payments anytime, anywhere, on any device, and through multiple avenues. In doing so, your business can thrive in an ever-evolving marketplace.

Descartes ShipRush is the smart shipping solution for small and medium ecommerce companies. ShipRush helps businesses streamline their shipping processes to save time, money, and better serve customers. You can instantly compare carrier rates and delivery times, set automation rules to improve operations, email customers, and update orders. The solution integrates seamlessly with more than 90 ecommerce marketplaces, carts, and major US and international carriers.

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

TechSuite is a Windows + cloud SaaS that wraps bench-repair tools (BSOD analysis, HDD testing, malware scanning, Windows update repair, network diagnostics, registry cleanup) behind a unified runner with branded reporting. The CLI is invokable from any RMM script engine (Syncro, NinjaOne, ConnectWise, Atera, Kaseya/Datto, HaloPSA), making TechSuite a prebuilt scripts library for MSPs running periodic maintenance on managed endpoints. The cloud dashboard handles shop-wide settings, report storage, and webhook events. v2 integrations with Syncro and RepairShopr push reports to tickets. Reacquired by its original developers in August 2025; since then: AI report summaries, dashboard redesign, infrastructure modernization, 15+ rewritten core tools. Weekly releases. Per-tech subscription: $25 Basic, $49 Plus (3 techs), $179 Pro (10 techs). 14-day free trial.

In 2013, Flowroute emerged as the pioneering software-centric carrier, introducing the Flowroute HyperNetwork™ to meet the rigorous demands of carrier-grade services while leveraging the flexibility, automation, and scalable nature of cloud technology. The Flowroute SIP Trunking solution allows for seamless integration with existing PBX systems or analog/digital telephone adapters in just a few steps. Customers enjoy the freedom to adjust their call capacity as needed, paying solely for the minutes they consume, which means there are no limits on concurrent calls with Flowroute’s inbound SIP trunking. This eliminates the hassle of capacity planning, as the system automatically generates new instances to accommodate increasing call volumes, ensuring that voice services can expand effortlessly. Additionally, Flowroute optimizes outbound call audio transmission through the most efficient routing path available, enhancing call quality while reducing costs for both local and international calls. Overall, Flowroute's innovative solutions provide unparalleled flexibility and efficiency in telecommunications services.

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

UNIFIED vCIO MANAGEMENT PLATFORM. Simplify Technology Business Reviews by integrating vCIO functions, technology alignment strategies, and network documentation into a single platform. Document. Capture your clients' network information within our comprehensive documentation system. Review. Conduct Technology Audits using pre-built templates for efficiency. Present. Share the findings and grant clients access to their personalized QBR dashboard. Features Highlights. Access all necessary tools within one user-friendly solution. vCIO Dashboard. A unified interface offers quick insights into critical aspects of clients' network and security operations. Consolidate data from various sources into an intuitive dashboard. Provide clients with limited access to the information that matters most to them. Technology & Security Review Frameworks. Utilize straightforward QBR frameworks. Benefit from ready-to-use QBR templates that adhere to industry standards such as NIST CSF, ISO27001, PCI, HIPAA, and more. Additionally, our platform ensures that both accountability and transparency are maintained throughout the review process.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Equip your business with essential tools to enhance efficiency and gain valuable insights for growth, all available through QuickBooks Online Advanced. Access the critical data you require with reports that are not only customizable but also ready for presentation, while ensuring that your spreadsheets are synchronized for precise business information and tailored insights. Reduce the burden of manual tasks by effortlessly importing and dispatching numerous invoices and expenses simultaneously, and streamline the process of entering and modifying multiple bills and checks within a few simple steps. We prioritize your security by safeguarding your financial details with advanced encryption and robust protective measures. Personalize your workflow by selecting from a range of seamless app integrations specifically designed for QuickBooks Online Advanced, and enhance its capabilities by connecting with top-tier applications like DocuSign, Bill.com, HubSpot, and Salesforce, among others. With these features, you can significantly improve your business operations and drive success more effectively.

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

vCIO Hero is an innovative virtual CIO platform specifically designed for managed service providers (MSPs) that prioritizes quarterly business reviews (QBR) by enhancing strategy evaluations with advanced ICT audit tools, traffic-light risk assessments, and structured recommendations categorized as “Good/Better/Best” through a user-friendly visual solution builder. The platform features critical components such as an ICT overview, detailed audits with commentary, multi-option recommendation modules, and a Kanban-style roadmap to facilitate strategic planning. It seamlessly integrates with PSA and RMM tools to synchronize data and offers branded client portals to ensure transparency during quarterly business reviews. Distinctively, vCIO Hero not only emphasizes compliance reporting but also focuses on boosting sales conversion, enabling MSPs to simplify complex technology stacks, cut down on expenses, and accelerate decision-making through established sales psychology principles. Additionally, it is available as a standalone product or within Invarosoft’s Stack Saver bundles, making it a viable alternative to individual tools like ScalePad Lifecycle Insights and vCIO ToolBox. With its comprehensive features, vCIO Hero is positioned to significantly enhance the efficiency and effectiveness of MSPs in managing their clients' IT needs.

Warranty Wizard is a comprehensive platform designed for managed service providers (MSPs) that focuses on the management of IT assets and warranty lifecycles, providing detailed warranty reports for both desktops and servers at the click of a button. It effortlessly integrates with professional services automation (PSA) and remote monitoring and management (RMM) tools, allowing for automatic synchronization of asset information while generating branded PDF reports that emphasize both lifecycle management and sales. The platform includes customizable device rules to highlight hardware that is nearing the end of its life, along with a unified dashboard that offers a pipeline view for both workstations and servers, as well as sales insights that aid MSPs in pinpointing and prioritizing devices that need attention or replacement. Users can set it up in less than ten minutes, enabling clients to effectively evaluate the health of their assets and their procurement needs through visual audits and tailored replacement suggestions. Designed to rival ScalePad Lifecycle Manager, Warranty Wizard not only streamlines asset management but also fosters vendor integrations, enhancing proactive service delivery and creating new revenue prospects, all within a user-friendly, one-click reporting framework. This platform ultimately empowers MSPs by facilitating better decision-making through its intuitive features and comprehensive reporting capabilities.

HappySat is a feedback collection platform designed specifically for Managed Service Providers (MSPs), effectively simplifying the process of conducting both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through seamless integration with Professional Services Automation (PSA) tools. The system utilizes a four-smiley-face scale to gather client feedback for everyday tasks, projects, and onboarding processes, while NPS surveys assess overall client satisfaction levels. With real-time reporting and notifications, MSPs can easily celebrate achievements and quickly respond to any negative feedback received. The platform features an embedded survey option that integrates smoothly with leading PSA systems like ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, ensuring a rapid setup process and centralizing feedback management within current workflows. HappySat can be employed either as a standalone solution or as part of Invarosoft’s Stack Saver bundles, providing a comprehensive tool for collecting and analyzing client feedback in one convenient platform. Furthermore, this versatility enhances the ability of MSPs to improve their services continually based on the insights gained from client responses.

The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.

TurboDocx is an innovative platform that leverages artificial intelligence to streamline document automation and templating, allowing businesses to swiftly produce, tailor, and oversee professional documents and presentations through the use of reusable templates, centralized content, and smart automation features. Users can effortlessly extract data from various sources, including customer relationship management systems, meeting notes, and project management tools, to fill templates with precise and current information, thereby minimizing manual data entry and mitigating the risk of errors. The platform accommodates both AI-driven and manual processes, giving users the flexibility to auto-fill fields, create personalized content sections, and modify tone and style, or compile documents by selecting approved materials from a communal knowledge base to maintain brand coherence. With seamless integration into applications like Microsoft Word, PowerPoint, Google Docs, and various cloud storage solutions, teams can operate within their preferred environments while benefiting from automated document creation, making the overall process more efficient and organized. This adaptability not only enhances productivity but also fosters collaboration among team members.

Huntress offers a robust set of endpoint protection, detection, and response tools, supported by a dedicated team of threat hunters available around the clock to shield your organization from the relentless efforts of modern cybercriminals. By securing your business against various threats such as ransomware and malicious footholds, Huntress addresses the entire attack lifecycle effectively. Our security professionals handle the demanding tasks of threat hunting, providing exceptional support and detailed guidance to thwart sophisticated attacks. We meticulously examine all suspicious activities and only issue alerts when a threat is confirmed or requires action, thereby reducing the noise and false alarms typical of other security platforms. With features like one-click remediation, personalized incident reports, and seamless integrations, even those without a security background can efficiently manage cyber incidents using Huntress. This ensures that your organization remains resilient in the face of evolving cyber threats.

Eliminate the hassle of logging into separate accounts by using a central dashboard that provides visibility into traffic for all your clients. This approach allows you to conduct advanced searches swiftly, thus enhancing your ability to address support tickets efficiently. With just two clicks, you can instantly remove harmful elements and block the sender across your entire customer network. Instead of managing each customer individually, you can establish global rules applicable to all or selected clients in mere seconds. Our solution empowers you to identify and neutralize a wide range of email threats, including business email compromise, spear-phishing, and ransomware, all while being user-friendly and ready to use immediately. Additionally, Mesh ensures seamless synchronization of both your mailboxes and licensing details from Microsoft 365, maintaining alignment between the Mesh billing number and the Microsoft billing number each month. Transitioning email security providers can pose challenges, particularly for larger Managed Service Providers, but our concierge service significantly simplifies the process by handling most of the setup tasks for you. This efficient support not only saves time but also enhances your operational effectiveness, allowing you to focus on what truly matters in your business.

An integrated solution for automated discovery, documentation, password rotation, and diagram creation. Rely on us to handle site assessments. The Network Glue collector identifies every device on your clients' networks, regardless of the manufacturer. It also uncovers Active Directory setups, detailing the AD role for each workstation and server while seamlessly importing AD users from both on-premises and hybrid infrastructures. No more overlooked devices or missing user data. All network devices, alongside user information from Azure AD and Active Directory—be it cloud, hybrid, or on-premises—are systematically documented and refreshed in IT Glue. This also encompasses virtual network components for Hyper-V and VMware environments. Recognizing that not everyone has a knack for design, let Network Glue create intricate network diagrams on your behalf. With distinctive icons that facilitate quick understanding of network layouts, these diagrams are fully synchronized with IT Glue, ensuring that relevant information is readily accessible when a device icon is selected. Moreover, our solution significantly enhances operational efficiency, allowing IT teams to focus on other critical tasks while maintaining accurate network documentation.