Business Software for Oracle Siebel CRM

Based on your interests, history, and role, you will receive personalized and recommended results. QuaerisAI provides near-real-time data access for all data. QuaerisAI enhances your data and document workload with AI. To increase knowledge sharing and track performance, teams can share insights and pinboards. Our advanced AI engine transforms your inquiry to a database-ready language within micro-seconds. Data is nothing without context, just like life. Our cognitive AI engine interprets search terms, interests, roles, and past history to provide ranks results that allow further exploration. You can easily add filters to search results to dig into the details and explore relevant questions.

Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Incorporating personalized videos that autoplay in emails can significantly boost your sales figures. By utilizing this innovative approach, you can enhance your results across all email platforms and clients. Stand out as a leader in your field by delivering real-time personalized videos directly into your email communications. These customized videos, which leverage real-time data, can substantially improve your marketing outcomes. Given that video content achieves a click-through rate that is 65% higher than other formats, it's no surprise that it has become the preferred choice for advertisers. Moreover, email marketing channels yield a return on investment that is 40% greater than that of social media or display ads. Our suite of cutting-edge tools combines the power of video, email, and personalization to drive increased traffic, conversions, and customer loyalty throughout every stage of the customer journey. Additionally, our platform seamlessly integrates with numerous Email Service Providers and Customer Relationship Management systems, including Mailchimp, SendGrid, and Hubspot, among others. With our Autoplay Video in Email SaaS Platform, you can effectively attract new qualified customers from external databases while enhancing cross-selling and loyalty campaigns directed at your current contacts, ultimately setting your strategy apart from the competition.

Airbyte is a data integration platform that operates on an open-source model, aimed at assisting organizations in unifying data from diverse sources into their data lakes, warehouses, or databases. With an extensive library of over 550 ready-made connectors, it allows users to craft custom connectors with minimal coding through low-code or no-code solutions. The platform is specifically designed to facilitate the movement of large volumes of data, thereby improving artificial intelligence processes by efficiently incorporating unstructured data into vector databases such as Pinecone and Weaviate. Furthermore, Airbyte provides adaptable deployment options, which help maintain security, compliance, and governance across various data models, making it a versatile choice for modern data integration needs. This capability is essential for businesses looking to enhance their data-driven decision-making processes.

Embark on your DevOps journey and streamline application delivery with a cohesive and robust workflow. The path to continuous delivery begins here. Clarive stands out as the pioneering tool that offers an integrated experience for both Development and Operations teams. Establish and plan your milestones, quality checkpoints, and releases in alignment with your product vision and objectives. Package your source code or any related artifacts into changesets that facilitate various review, testing, or deployment workflows. Track your release journey through various stages and environments, while fostering collaboration and iterative improvements using kanban boards and discussions. Automate your release pipelines to set up infrastructure, manage dependencies, and deploy components seamlessly. This solution is perfect for Development teams eager to adopt lean delivery practices and optimize their workflows. It also serves Operations teams aiming to unify all delivery processes, break down silos, and effectively manage application dependencies. By consolidating tools, you can save both time and resources, paving the way for a more efficient and productive DevOps environment. Embrace this opportunity to enhance your collaborative efforts and achieve your goals with greater efficiency.

With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency. Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.

When you have the expertise of an enterprise partner combined with a scalable, easy-to-use data management suite, you can take back control of your data, access it from anywhere, ensure security and compliance, and unlock its power to grow your business. Why Use Sesame Software? Relational Junction builds, populates, and incrementally refreshes your data automatically. Enhance Data Quality - Convert data from multiple sources into a consistent format – leading to more accurate data, which provides the basis for solid decisions. Gain Insights - Automate the update of information into a central location, you can use your in-house BI tools to build useful reports to avoid costly mistakes. Fixed Price - Avoid high consumption costs with yearly fixed prices and multi-year discounts no matter your data volume.

Mask, generate, subset, virtualize, and automate your test data with the DATPROF Test Data Management Suite. Our solution helps managing Personally Identifiable Information and/or too large databases. Long waiting times for test data refreshes are a thing of the past.

Transform your existing infrastructure into an asset for the entire company with a platform that makes identity a business enabler. RadiantOne is a cornerstone for complex identity infrastructures. Using intelligent integration, you can improve your business outcomes, security and compliance posture, speed-to-market and more. RadiantOne allows companies to avoid custom coding, rework and ongoing maintenance in order to integrate new initiatives with existing environments. The deployment of expensive solutions is not on time or within budget, which negatively impacts ROI and causes employee frustration. Identity frameworks which cannot scale are a waste of time and resources. Employees struggle to provide new solutions for users. Rigid and static systems cannot meet changing requirements. This leads to duplication of efforts and repeated processes.

HintEd makes it easy to quickly onboard new employees into digital platforms. It does this without the need for them to leave their workplaces. HintEd is a no-code tool. It includes plugins, standalone windows applications, and SDKs to create interactive in-app walksthroughs (hints popups, tooltips), for enterprise applications: desktop and web. Our services help companies reduce training costs by up to 2x, increase employee onboarding, and reduce support costs by 70%. HintEd replaces User handbooks, face to face training, and video guides. It is the ideal solution for SMBs as well as Enterprises looking to automate customer/software support and software training.

SafePaaS provides reliable solutions tailored to address Governance, Risk, and Compliance (GRC) challenges specific to various industries. By utilizing SafePaaS Industry Controls Solutions, organizations can enhance their profit margins while reducing the risks associated with operational losses across sectors such as Consumer Goods, Education, Energy, Financial Services, Health Care, High Tech, Life Sciences, Manufacturing, Media & Entertainment, Public Sector, Retail, Transportation, Construction, and Banking. This platform enables companies to transition from a reactive or informal GRC management style to a more proactive and predictive approach by embedding controls within key business processes. Additionally, SafePaaS Process Controls Solutions cater to vital business domains, including Financial Management, Order Management, Procure-to-Pay Management, and Supply Chain Management. Furthermore, SafePaaS stands out as a comprehensive GRC platform that integrates ERP Application Controls Management across all major ERP systems, ensuring a holistic approach to governance and compliance. This integration not only streamlines operations but also fortifies risk management strategies across the enterprise.

Safyr® significantly minimizes the time, expenses, and resources associated with discovering ERP metadata, achieving an impressive reduction of up to 90%. Before effectively utilizing metadata from prominent ERP and CRM solutions like SAP, Salesforce, Oracle, and Microsoft, users face three key obstacles that must be surmounted. Failing to address these challenges swiftly can lead to delays, increased costs, failures in delivery, and in severe situations, the cancellation of projects altogether. Once the necessary metadata is pinpointed for your initiative, it becomes crucial to leverage it for setting up additional environments, which may include data cataloging, governance platforms, enterprise metadata management, data warehouses, ETL processes, or data modeling tools. The primary goal of developing Safyr® was to empower users to significantly accelerate the value they derive from their projects, which incorporate data from major ERP and CRM systems, by providing efficient and cost-effective solutions to these challenges. By streamlining the metadata discovery process, Safyr® ensures that organizations can focus more on their core objectives rather than getting bogged down by technical issues.

Developed by CENTRL, BNM360 is an innovative AI-driven platform aimed at automating and improving the risk monitoring and management of agent banks for network managers. It includes an extensive array of features such as automation of Due Diligence Questionnaires (DDQs) utilizing industry-standard templates, a centralized database for managing agents and accounts, customizable workflows for account operations, and sophisticated solutions for invoice management and reconciliation. By harnessing the power of AI, BNM360 significantly boosts efficiency, achieving more than a 70% enhancement through digitized DDQs and automated workflows, while also ensuring a remarkable accuracy rate of over 95% in the automatic completion of questionnaires. Furthermore, the platform guarantees complete transparency with thorough audit trails and collaboration tools, which empower network managers to optimize their operations, uphold compliance, and make well-informed strategic choices. Ultimately, BNM360 represents a transformative solution that streamlines the processes involved in risk management within the banking network ecosystem.

BOSCO™ leverages your data alongside our innovative AI technology to pinpoint the most effective areas for allocating your marketing budget, ensuring optimal results. By integrating your internal marketing information with sophisticated algorithmic models, BOSCO™ generates customized reporting dashboards. The platform's user-friendly interface acts as a consolidated source of truth, empowering marketing professionals to enhance their digital spending strategies through data-informed insights. With our distinctive BOSCO™ Index feature, we assess your domain's performance relative to key competitors within your sector. The BOSCO Index™ quantifies your online presence and evaluates how well you are performing in both organic and paid media investments. Built upon reliable data sourced from reputable third-party domains and historical digital interactions, BOSCO™ focuses not on the size of your marketing budget but on your ability to optimize online visibility through paid and organic search strategies. Additionally, BOSCO™ identifies and ranks ten competitors in your market, providing valuable insights into competitive positioning. Ultimately, this comprehensive analysis helps marketers adapt their strategies to achieve superior results in a dynamic digital landscape.

CorralData is an AI-powered, full service platform that radically streamlines analyzing and unifying data from multiple sources. With CorralData, you can access an on-call human data team and industry-leading AI tools to fuel remarkable, data-driven results easily and cost-effectively. No coding, SQL, or engineering resources required. Looking to streamline your data sources? With over 450 pre-built data connectors, we help you unify your datasets easily. Our top-tier, U.S.-based support team will guide you every step of the way. Then, chat with your data using natural language AI queries to begin instantly and securely unlocking powerful data insights. Or work directly with our human data team to generate the insight you need. The platform includes everything you need to start using data to drive results in one simple, month-to-month subscription—stunning data visualization tools, built-in chat, custom reporting, and access to human experts. Schedule a free demo or start a free trial and see how simple and easy AI-powered data analysis can be.

Oracle Cloud Infrastructure not only accommodates traditional workloads but also provides advanced cloud development tools for modern needs. It is designed with the capability to identify and counteract contemporary threats, empowering innovation at a faster pace. By merging affordability with exceptional performance, it effectively reduces total cost of ownership. As a Generation 2 enterprise cloud, Oracle Cloud boasts impressive compute and networking capabilities while offering an extensive range of infrastructure and platform cloud services. Specifically engineered to fulfill the requirements of mission-critical applications, Oracle Cloud seamlessly supports all legacy workloads, allowing businesses to transition from their past while crafting their future. Notably, our Generation 2 Cloud is uniquely equipped to operate Oracle Autonomous Database, recognized as the industry's first and only self-driving database. Furthermore, Oracle Cloud encompasses a wide-ranging portfolio of cloud computing solutions, spanning application development, business analytics, data management, integration, security, artificial intelligence, and blockchain technology, ensuring that businesses have all the tools they need to thrive in a digital landscape. This comprehensive approach positions Oracle Cloud as a leader in the evolving cloud marketplace.

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

Businesses are taking proactive measures to improve their Customer Experience strategy by monitoring, managing, and coordinating every touchpoint between customers and the organization throughout their journey. The primary objective is to enhance these interactions from the customer's viewpoint, thereby promoting loyalty among clients. With customer support now spanning various platforms such as web chat, SMS, and social media, it has become essential to provide a unified and consistent experience across all channels. The Consilium customer experience management (CEM) solution, known as UniAgent™, creates an ideal framework for effectively overseeing each interaction while delivering a seamless Omni-channel experience to customers. UniAgent™ enables you to choose the most appropriate channel at the right moment, utilizing all pertinent information and context to create a distinctive and tailored experience throughout the customer’s journey. By integrating these capabilities, organizations can not only meet but exceed customer expectations, ultimately leading to stronger relationships and increased satisfaction.

Identity solutions extend beyond mere verification; they must be woven into the fabric of business operations in our increasingly digital landscape. To stay competitive, companies must adopt identity strategies that enhance their processes. IDmission excels in delivering seamless and comprehensive customer experiences through the use of passive liveness biometrics, Identity-as-a-Service, and multi-factor authentication, all supported by our extensive industry knowledge. Our offerings are designed to facilitate digital transformation for organizations that depend on identity verification and authentication. By employing security measures that comply with established standards, alongside advanced AI technologies, we assist businesses in crafting smooth, end-to-end customer journeys. IDmission's solutions cater to the needs of high-demand applications that require robust identity and document verification seamlessly integrated throughout the user experience. We not only provide top-tier biometric technologies and AI but also empower our clients to navigate and implement their entire digital transformation journey effectively. Ultimately, our mission is to enable businesses to thrive in a digital-first world by optimizing their identity management processes.

Experience collaborative and scalable email production tailored for both brand and agency teams. Revolutionize the way your team designs marketing emails by developing a customizable, modular Email Design System with our intuitive yet robust syntax. Empower your copywriters and editors, who are most familiar with your content, to take charge of the email creation process. Our user-friendly drag-and-drop visual editor enables them to construct emails effortlessly without any prior knowledge of HTML. You have the option to download the HTML for integration into your platform, or seamlessly connect Taxi to your Email Service Provider (ESP). Allow your team members to excel by managing access and permissions effectively. By streamlining the email campaign creation process, you can respond more swiftly to market dynamics and competitive pressures. Enjoy the ability to send test emails in real-time while editing, and utilize integrations like Litmus to preview your designs across more than 90 email applications and devices. Set up intricate campaigns that support multiple languages and segmentation with just a few clicks, ensuring that you reach your audience effectively. Establishing an Email Design System not only defines your formatting and layouts but also guarantees that your campaigns remain consistently aligned with your brand identity. Ultimately, this approach not only enhances efficiency but also cultivates creativity within your marketing efforts.

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

Identify, assess, and address data privacy threats to swiftly align with an increasing array of privacy laws, including GDPR, CCPA, and others, using a unified, enterprise-level platform. Ensure compliance with various regulations such as GDPR, CCPA, LGPD, and PDPA, as well as the numerous globally evolving privacy standards. Streamline the collection and processing of consumer and data subject access rights (DSAR) requests through automation. Utilize advanced risk management strategies to identify and resolve potential risks more efficiently and thoroughly. Integrate customized request forms on your website or within your applications. Employ smart templates to handle request timelines and extensions according to specific regulations like GDPR and CCPA. Efficiently locate data with connectors and collaborate with data process owners for swift resolution. Oversee the entire workflow with a comprehensive dashboard that highlights trends in requests and identifies optimization opportunities. Ultimately, gain a thorough understanding of all your privacy-related data, including its locations and processing activities, ensuring your organization is well-prepared to navigate the complexities of data privacy compliance. By adopting these practices, businesses can not only comply with regulations but also build trust with consumers regarding their privacy.

CLEAN_Data offers a comprehensive suite of enterprise data quality solutions aimed at effectively managing the dynamic and complex profiles of contact information for employees, customers, vendors, students, and alumni. These solutions are essential for maintaining the integrity of your organization's data. Regardless of whether your data processing occurs in real-time, through batch methods, or by linking different data systems, Runner EDQ provides a trustworthy integrated solution that meets your needs. Specifically, CLEAN_Address serves as the integrated address verification tool that standardizes and corrects postal addresses across various enterprise systems, including Oracle® and Ellucian®, as well as ERP, SIS, HCM, CRM, and MDM platforms. Our integration ensures that addresses are verified in real-time during data entry and also allows for the correction of existing records through batch processing and change of address updates. This real-time verification capability enhances the accuracy of address entries on all relevant pages within your SIS or CRM, while the integrated batch processing feature helps in rectifying and formatting your current address database effectively. Through these capabilities, organizations can significantly enhance their data quality and operational efficiency.

Effortlessly enhance customer profiles by utilizing a comprehensive, multi-tiered database. Create impactful email templates and embed dynamic elements through our user-friendly Drag-and-drop or HTML Editor. Establish triggers and follow-up actions to develop completely automated email campaigns tailored to data and user behavior. We will offer you insights, training, and guidance to guarantee your emails reach the intended inbox. At the beginning of your journey, you will be paired with a dedicated specialist who will assist you in launching your efforts immediately. This support ensures that you have the resources you need to maximize your email effectiveness from the very start.