Best Communications Software for Oracle Siebel CRM

To dramatically increase your sales, play in-email personalized video. Autoplay video in email works with all email platforms and clients to increase your results. Create personalized videos that can be embedded in emails. Personalized videos that are based on real-time data that can be embedded in emails to improve your marketing results. Because video has a higher average CTR than other formats, it is preferred by advertisers. Email has a 40% higher ROI than display or social advertising. We combine the best of email, video and personalization to provide a range of innovative tools that increase traffic, conversions, and loyalty throughout the customer journey. It can also be integrated with many CRMs and ESPs like Mailchimp, SendGrid and Hubspot. Autoplay Video can be used in Email SaaS Platform to attract new qualified customers via external databases or cross-selling loyalty campaigns to existing contacts.

Lead activation is the ability maximize revenue from visitors who have already visited your website, app, or landing pages. It allows you to focus on lead quality, and improve ROI. We believe in technology-driven business, not technology-driven businesses. Our platform is a unique combination marketing and customer experience. Both should be at the centre of the business. Scalable and performance-oriented, our solution was born out of the need to unify web and contact centre experiences, transforming them into personal, coherent journeys. A flexible, end-to-end digital marketing toolbox designed with flexibility in view. Score and qualify leads, build audiences and personalise and optimize experiences on the web. We don't believe that one-size-fits all approaches are the best. Our partnership with customers begins with an assessment of the company’s digital maturity using BySide Lead Activation Diagnostic.

Switching between multiple applications is no longer an option. Chirp was designed to allow customer support executives to manage calls, emails, and social media interactions using one application. The Chirp JavaScript SDK allows you to easily subscribe to Chirp events, and then act on them. The SDK allows you to make calls or change your state on a web event. Because it is faster, live chat is preferred by most young customers. TxChat is a flexible and powerful chat module that you can easily integrate into your websites. Engage your customers in real-time. Increase customer satisfaction by offering targeted offers, increasing sales conversion rates. Click-to-chat allows you to engage with potential customers. Customers support professionals have additional features such as transfer, canned reply, and send attachments that help them provide fast and reliable customer service.

Your sales and support teams can work from anywhere, serving customers via chat or voice. There is no need to have infrastructures like servers or phones. Our contact center software is available on a monthly basis. We use cloud services from the major cloud providers in Europe and the Middle East and South Africa. We also have local POP numbers and numbers with partners in Morocco and Egypt, Pakistan, India and Kenya. This means that your clients will not experience a round trip delay to servers in the UK and the US, contrary to other cloud providers. If international fibers to Europe or America are affected, the local POP will continue operating without any impact on customer service. The cloud version does not require you to purchase phones sets or install servers. All you need is a web browser.