Business Software for Mews

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.

Transform your costly, repetitive hotel operations into an efficient digital guest experience in under five minutes! With Hotelbird, you can sustainably and economically digitize your routine check-in and check-out processes. Seamlessly integrated into your existing technology infrastructure, both you and your guests will enjoy a contemporary hotel experience, allowing for room access with a single click through a smartphone. Experience automated digital check-ins that include identity verification and a guest directory at no cost. This offer is available now in the complimentary package from Hotelbird, accessible to every hotel. Numerous international hotel chains, along with independent hotels, are already reaping the benefits of the Hotelbird platform. Thanks to its adaptable application options, any hotel can embark on its digitization journey. Additionally, our specialists will provide a no-obligation, approximately 30-minute walkthrough of our platform to explore the potential advantages tailored for your hotel. This is an opportunity for hotels to embrace innovation and enhance guest satisfaction.

A cloud-based authentication solution provides Captive Portal and RADIUS as a service, allowing you to identify users of your Wi-Fi. Leverage your wireless networks not only to enhance visitor experiences but also to generate income and gather important data. You can manage the devices and methods your employees utilize to connect to your company’s network efficiently. IronWiFi presents a sophisticated Captive Portal designed to transform your Wi-Fi into a lucrative asset while accumulating significant visitor insights. The portal is highly customizable, enabling you to align it with your brand identity and specific requirements. Subscription options vary according to the number of users or access points, with no hidden fees involved. This platform offers seamless monitoring and management for both guest and employee networks, simplifying access control through one interface. Additionally, you can personalize the portal with your logo, adjust color schemes, and host splash pages on your own domain, enhancing your brand presence even further. Ultimately, this comprehensive solution empowers businesses to maximize their Wi-Fi potential while ensuring security and visitor engagement.

Our comprehensive hotel management software provides all the essential tools needed to enhance your return on investment, including increased direct bookings free from commission fees, elimination of double bookings, reduced administrative tasks, and an exceptional experience for guests. Choose the features that best suit your accommodation’s growth strategy. The channel manager simplifies the management of your rates and availability while simultaneously enhancing your visibility across various online booking platforms. Ensure you capture every direct booking and cut down on commission costs with a secure and intuitive booking engine integrated into your own website. Daily front desk operations become effortless with our Cloud PMS, making check-ins, check-outs, report generation, and billing smoother than ever before. If you aim to further elevate your business growth, consider our upgrade options that offer heightened professionalism, improved user experience, and an even greater return on investment for your establishment. With such a wide array of features, our software is designed to adapt to your needs and support your long-term success.

KeyNest provides Airbnb hosts and property manager with secure key exchange solutions. KeyNest's KeyNest Points makes it easy to handle keys remotely. Over 5,000 Points are available to store and exchange keys with friends, contractors, or guests. KeyNest Points works as follows: KeyNest operates an extensive network of secure drop off locations, which are often referred to by the term "KeyNest points." These can include local businesses, such as cafes or convenience stores. These locations are secure hubs for storing and exchanging keys. Create a Booking. To use KeyNest Points, you must log a key via the KeyNest app or website. This booking allows you specify the key drop off location and the details for your guests' arrivals and departures. Secure Key Storage: After you have made a reservation, you will securely store your keys before passing them on to the guest.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

Introducing a dependable and highly secure digital key solution specifically designed for both independent and branded hotels, tailored to enhance guest satisfaction while simplifying operations for your staff. This innovative technology not only elevates the guest experience but also reduces the burden on your team. Our thorough automated testing conducted in our robotics lab guarantees that our digital key technology stands out as the most efficient and trustworthy in the market, resulting in delighted guests and a more manageable workload for your employees. Whether you prefer utilizing our app or your existing application, we are equipped to meet your digital key solution requirements. Although integration with your property management system is optional, OpenKey functions optimally when combined with it. As the leading independent provider of digital key solutions in the hospitality sector, OpenKey is committed to excellence. Our dedicated team possesses vast expertise in delivering technological advancements to the hotel industry, consistently aiming to provide the latest, user-friendly, and reliable solutions that not only enhance the experience for your guests but also simplify your operational processes. By choosing OpenKey, you can ensure a seamless transition into the future of hotel technology, making your establishment a prime choice for discerning travelers.

Our innovative smart devices seamlessly connect with your reservation platform, streamlining access and reducing the workload for your staff, all while enhancing the experience for your guests. We would love to demonstrate how our solutions can elevate your guest services and boost your operational efficiency. To facilitate this, we can send a device to your hotel for you to test out, allowing you to explore various guest scenarios and address any potential installation challenges in advance. By integrating your property management system, check-in application, or guest communication tools, you can tailor a unique guest experience. Please inform us of your current setup so we can provide the appropriate accessories and ensure you have all you need for a straightforward self-installation, or we can offer our expert assistance if preferred. Goki's user-friendly solutions not only exceed what competitors offer but do so at a more attractive price point. With our SmartDisc, you can connect to any electronic lock, enabling mobile and door code access, while our SmartLock replaces outdated locking systems, providing a completely contactless experience for your guests. Ultimately, adopting our technology will not only enhance security but also elevate the overall satisfaction of your guests during their stay.

4SUITES is an integrated system of advanced hardware and software, utilizing the Internet of Things to provide smart access solutions tailored for the hospitality industry. By enhancing the guest experience and simplifying processes, it eliminates wait times, increases convenience, ensures full control, and allows guests to manage their entire journey effortlessly. Embrace a more intelligent hotel environment; enhance your operational efficiency, reduce expenses, improve guest experiences, drive revenue growth, and gather essential data and insights. Incorporate intelligent access features into your cutting-edge software or hardware offerings. Collaborate with our teams and utilize our API, SDK, or hardware reference designs to expedite your market entry. At the core of hotel operations and guest services lie PMS systems, and 4SUITES integrates seamlessly with these systems while partnering with various guest journey applications to provide fully automated workflows, enhancing efficiency and creating remarkable guest experiences. With 4SUITES, you can access a comprehensive suite of cloud-connected hotel door locks, lock upgrades, mobile key solutions, and a centralized cloud management platform, all designed to revolutionize the way hotels operate. Additionally, our innovative approach ensures that every aspect of guest interaction is not only streamlined but also enriched, setting a new standard for the hospitality experience.

We assist hospitality providers in optimizing their operations and increasing profits through innovative keyless entry solutions. Streamline the arrival process for guests by allowing them to access their rooms using their smartphones, along with features such as online check-in, chat options, surveys, and more. This leads to a more satisfied clientele, improved staff morale, and heightened revenue with each door that opens. Every access point enhances the guest experience, creating memorable stays. Additionally, our platform offers optional guest services through partnerships with over 50 providers. Choose from leading brands like ASSA ABLOY Global Solutions, Dormakaba, or Salto Systems for a smooth and integrated experience. Allow us to assist in implementing your keyless entry system while connecting you with essential technology partners, ultimately saving you precious time. FLEXIPASS is a global leader in supplying keyless door-opening technologies tailored for the hospitality sector. With every door unlocking, guests gain easy access to your services, ensuring that your property management system and guest communication tools truly shine. This approach not only maximizes efficiency but also fosters lasting relationships with your guests.

Experience seamless contactless check-in, temperature regulation, and guest communication through a unified dashboard that also showcases your brand on the guest app. With the ability to unlock doors, call elevators, monitor room occupancy, adjust temperatures, enhance indoor air quality, intervene in noisy situations, and facilitate self-check-in—all while integrating with 300 device vendors through a single API—Lynx simplifies operations. It can intelligently manage temperature settings across popular thermostats like Nest, Ecobee, and Honeywell. Additionally, mitigate risks for your business by providing owners with software that respects their unique preferences. Lynx's features include automated messaging, advanced workflow automation that can lower operating costs by up to 30%, real-time updates on guest check-outs, and task completions by housekeepers. By implementing gap day automation and offering options for early check-in and check-out, revenue potential can increase by as much as 11%. Notably, guests aren’t required to download the white-label guest app, and Lynx captures genuine email addresses from all group members, fostering direct bookings for the future. This comprehensive system not only enhances guest experience but also streamlines management tasks for property owners.

Enso Connect is an innovative platform that leverages artificial intelligence to enhance the guest experience for vacation rentals and boutique hotels. This all-encompassing solution provides a range of tools aimed at transforming and monetizing every phase of the guest journey. One of its standout features, the "Boarding Pass," is a customizable web application that integrates digital check-in and check-out processes, smart lock functionality, guest verification, personalized upselling options, and digital guidebooks within a single user-friendly interface. Additionally, EnsoAI improves communication by offering features such as sentiment analysis, automated messaging, and support for multiple languages across various platforms, including SMS, email, WhatsApp, and OTA messaging. The integrated inbox simplifies guest communication, while the CRM facilitates targeted marketing campaigns to encourage repeat and direct bookings. Moreover, custom automations based on "If This, Then That" logic enable personalized workflows, allowing specific messages to be sent in response to guest interactions or booking sources. Overall, Enso Connect effectively enhances the operational efficiency of hospitality businesses while elevating the overall guest experience.

SuiteOp is a comprehensive cloud-based platform that streamlines and automates guest operations for short-term rentals, vacation homes, and boutique hotels, effectively eliminating the reliance on various disconnected tools by consolidating operations, guest experiences, and smart device oversight into a singular platform. It facilitates essential guest workflows, including automated check-in and check-out processes, branded self-service portals, upselling opportunities, and dynamic communication, while seamlessly integrating with property management systems and IoT technology like smart locks, thermostats, and sensors for enhanced access control, unit monitoring, and security management. In addition to these features, SuiteOp offers AI-powered guest verification, as well as task and staff management tools tailored for housekeeping and maintenance teams, complemented by real-time analytics and reporting capabilities that enable operators to monitor performance, improve operational efficiency, increase guest engagement, and identify revenue opportunities. This all-in-one solution not only simplifies the management process but also enhances the overall guest experience, ensuring a smoother operation for hospitality providers.

Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack. The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands. It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.

Bloomreach transforms the e-commerce landscape through personalization. Its innovative data engine consolidates real-time information about customers and products, enabling businesses to gain insights into true customer desires. By linking this insight across various channels, the e-commerce experience becomes boundless, adapting to customers’ evolving preferences as they shop. Powered by Loomi, Bloomreach's AI platform for e-commerce, this approach opens up countless new avenues for making purchases. The suite of Bloomreach products encompasses Engagement, a marketing automation tool; Discovery, an advanced e-commerce search solution; Content, a headless content management system; and Clarity, which offers AI-driven conversational shopping experiences. With numerous AI patents to its name, the company caters to a diverse array of global brands, including Williams-Sonoma, Bosch, Puma, and Marks & Spencer, illustrating its broad market impact. This comprehensive approach ensures that businesses remain competitive in a rapidly changing digital marketplace.

RoomPriceGenie makes it easy to ensure your rooms are priced correctly every night. RoomPriceGenie was designed for independent hoteliers. It is easy to use, intuitive, transparent, and simple to understand. You can choose to let the platform manage your pricing or you can control your price yourself. RoomPriceGenie can help you save time and compare your rates to other competitors. It will also ensure that you don't lose any money. It's revenue you can count on in an uncertain world.

The Dutch revenue management system, built by hospitality experts. Revenue Management Software for hotels and hostels. We are leading innovators in automated and data-driven Revenue Optimization. Don't trust us, trust our results. No revenue management without your BOB. We use a direct connection with your PMS so you can see and manage your data within RevControl. Easily compare your data with historical results and your budget. Get notified when there is an unexpected high pickup in the future so you never miss an opportunity to increase your rates. Compare your current performance with historical data in one quick and easy-to-read overview. RevControl makes it easy to compare your data with historical results and your budget. Rates are sent to your PMS or Channel Manager for onward distribution. Manually accept our rate recommendations, or switch to automatic or hybrid mode. Everything is possible, you are in control!

Now, more than ever, travelers are seeking seamless and contactless experiences when staying at hotels. It’s the perfect opportunity to introduce Whistle to your establishment. Recognized as the leading contactless hospitality software by HotelTechReport, Whistle is already trusted by over 10,000 hoteliers globally. Its user-friendly dashboard not only increases bookings and digitizes check-ins but also elevates guest experiences, improves service ratings, and encourages positive feedback. With the capability to streamline operations and integrate with more than 50 property management systems, Whistle is an essential tool for modern hotels. Additionally, its innovative artificial intelligence chatbot personalizes interactions to further enhance guest satisfaction and drive additional reservations. Embrace the future of hospitality by trying Whistle for free today!

This platform is an excellent means to enhance your revenue. Just by attracting two guests daily, you can achieve a solid return on investment from this service. Opting for EasyWay ranks as the most advantageous decision I’ve made for my business. It consistently surpasses my expectations, significantly enhancing our revenue, improving staff productivity, and elevating guest satisfaction. EasyWay has demonstrated its value in our ongoing mission to enhance the seamless experience we offer our guests and to provide genuine hospitality. By utilizing a customizable web chat, you can actively engage with visitors on your website and boost direct bookings. Furthermore, our analytics provide valuable insights into your operations and guest experiences, allowing for continuous improvement. This comprehensive approach not only drives results but also fosters a deeper connection with your clientele.

Hotellistat presents a comprehensive All.In.One. RMB (Revenue Market & Business Intelligence) solution tailored to meet all your revenue management, business intelligence, reputation management, and social media needs, eliminating the hassle of juggling multiple systems. With Hotellistat, you can utilize a single platform that encompasses all aspects of digital market positioning and revenue management, streamlining your operations. Our cutting-edge RMB system not only saves you time but also reduces costs, aligning perfectly with our vision of a unified system designed to oversee every facet of hotel management and analytics. By offering an all-in-one solution, we ensure that each component is tightly integrated, making your experience as smooth as possible. Bid farewell to fragmented management systems as you transition to our centralized solution, which keeps you consistently ahead in the industry. This innovative approach to revenue management, directly sourced from the rate-shopper, optimizes efficiency by minimizing extra tasks in the PMS. The future of hotel management is here, promising to revolutionize the way you operate.

Boost your income through adaptable pricing strategies. Our advanced algorithm generates daily price recommendations that are highly profitable, utilizing the most pertinent data available. You will also gain from our smart alert system, designed to save you significant amounts of time. No longer will you need to sift through countless Excel spreadsheets, as our software simplifies the vast array of data for you. Our robust pricing algorithm considers various factors, including historical and current booking trends, competitor pricing, market demand, weather conditions, guest feedback, special events, and holidays. By streamlining your workflow and seamlessly integrating with your current systems, you can reduce the likelihood of errors in data management and free up valuable time. An effective pricing strategy is essential for any hotel or resort aiming for success. We will guide you through the fundamentals of revenue management within the hospitality sector, illustrating how to implement pricing and length-of-stay strategies, and how to assess your revenue performance to maximize your profits. Together, we can help you unlock the full potential of your pricing approach.

Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.

Facilitate a completely touchless experience for guests with features such as mobile keys, ID verification, seamless payments, and remote support. Additionally, boost your revenue by making amenities readily accessible to guests. Whether you operate a tech-savvy, reception-less establishment or are looking to empower your staff, we provide the tools to create the experience you desire. Offer a sophisticated in-lobby atmosphere that satisfies all check-in requirements, including physical key cards, ID checks, room upgrades, and remote help. By integrating both Kiosk and Mobile options, you can cater to every guest and all aspects of their stay, allowing your team to dedicate more time to enhancing the overall guest experience. The ID verification process is both quick and straightforward, easily completed via Mobile or Kiosk just like other check-in steps. Mobile wallets and credit cards are fully supported, with the design of the payment terminal linked to the property's chosen payment provider. If using Mobile, simply input the card details, making transactions easy for guests as they enjoy a modern and efficient stay. This level of convenience not only improves guest satisfaction but also elevates the overall operational efficiency of your property.