Business Software for Mews

Superbutler is an innovative AI-driven digital concierge solution tailored for the hospitality sector, offering vital ecommerce functionalities such as room service, dining options, spa reservations, minibar management, laundry services, limousine bookings, and travel packages. By leveraging advanced AI tools, Superbutler.ai significantly enhances the quality of hotel offerings. The platform delivers customized guest interactions, including personalized meal selections and efficient laundry services while minimizing human error, cutting labor costs, and boosting operational efficiency. This results in increased hotel revenues and higher customer satisfaction ratings, making it an invaluable tool for hospitality professionals. By integrating Superbutler's essential features, businesses can elevate their standards and set a new benchmark for service excellence. The voice-enabled AI interface simplifies guest interactions and streamlines hotel operations, while QR scanning technology allows guests easy access to digital services. With robust insights and analytics capabilities, the platform provides in-depth reporting for better decision-making. Additionally, Superbutler facilitates hassle-free delivery ordering for guests, and hotel managers can oversee live orders and adjust pricing as needed. Ultimately, this comprehensive approach transforms the guest experience and supports hotel growth in a competitive market.

We present incentives through customized messages tailored for each user, which enhances the chances of securing a booking directly on the hotel's website. Clients experience revenue boosts of 30% or more as a result of our efforts. By leveraging our services, hotels can effectively increase their revenue and optimize occupancy directly through their websites. Sometimes, achieving significant results can be surprisingly straightforward. Our dedicated team manages the entire installation process, allowing you to simply observe as your hotel’s direct bookings rise rapidly. Our intelligent notifications system is designed to help hotels enhance their online revenue by converting a greater number of visitors into guests. Utilizing AI technology, it aligns a user's booking intentions with the specific inventory priorities of the hotel. This innovative tool automatically synchronizes the booking intentions of your website visitors with your hotel's inventory needs, ensuring a personalized experience while maximizing occupancy rates. Moreover, our smart tool comprehensively grasps the unique booking intentions of each visitor arriving at your site, allowing for tailored engagement strategies that drive conversion.

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

TakeUp is a cutting-edge revenue management platform powered by AI, specifically designed for independent hotels, boutique accommodations, bed & breakfasts, glamping sites, and the revenue managers who oversee these properties. Utilizing reinforcement learning, it constantly adapts to guest reactions to various pricing strategies, meticulously analyzing the effects of every price change to find the ideal equilibrium between occupancy and pricing. By incorporating real-time signals of market demand, competitor pricing, and booking trends, TakeUp continuously fine-tunes room rates without the need for guesswork or tedious manual spreadsheets. This platform integrates effortlessly with top property management systems, allows users to set rate limits and strategic parameters, and features an AI engine complemented by a revenue strategist for expert human oversight. Additional functionalities like Boost enable users to measure revenue increases against historical pricing strategies, while intuitive visual dashboards provide insights into performance relative to the market. Overall, TakeUp empowers hotels to optimize their revenue strategies efficiently and effectively.

BI Book is a comprehensive business intelligence and reporting platform that operates on Microsoft Power BI, enabling organizations to aggregate data from various systems into a single, cohesive environment for efficient reporting, analysis, planning, budgeting, forecasting, and visualization through clear dashboards and real-time updates. It comes equipped with ready-made integrations and templates to connect to various data sources, allowing users to create, modify, share, and automate Power BI reports in just minutes, all without the need for intricate data warehouses or advanced technical expertise. This software not only centralizes and organizes business data for reliable analytics but also fosters automated workflows that significantly minimize manual tasks, while offering essential tools for in-depth analysis and scenario planning. Users enjoy the ability to securely distribute reports with role-based access, enhancing collaboration across different teams, and effectively breaking down data silos, all while benefiting from robust enterprise-grade security and compliance measures. Furthermore, BI Book's user-friendly interface ensures that individuals at any skill level can leverage its powerful features to drive informed decision-making.

INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.

Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your business, using rules-based automation with the right level of control revenue managers crave. Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on a multitude of factors. Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost, and total profitability while on-property. Forecast accurately, price with certainty, and make quick, agile decisions. Synchronize your PMS data with Guestrev in real time so you can look at the most accurate picture of your data.

Revintel offers 55 out-of-the-box reports and Revintel’s BI solution, Compose, to create your own custom brand-matched interactive visualizations in a variety of formats using drag and drop functionality. These allow you to spend more time on strategy and analysis than on acquiring data. You can understand the booking pace and identify issues that are affecting performance while you still have time. Find trends and opportunities in property, market, brand, or portfolio-wide areas. Make faster, better-informed, revenue decisions. You can save time and maximize your profitability by having a uniform portfolio view at your fingertips. You can quickly drill down into details by creating personalized dashboards that give you a comprehensive overview of the most important aspects of your business. To guide your marketing efforts, compare YOY economic conditions and market conditions. Deeper more actionable insights enable faster, more informed revenue decisions.

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.

Canary Digital Tipping enhances employee earnings without negatively impacting a hotel's financial performance. This versatile and customizable solution operates without an app, allowing guests to conveniently leave cashless tips while ensuring prompt payment for staff. Craft the perfect digital tipping processes tailored to your hotel's needs. With a straightforward platform, you can swiftly design the most effective digital tipping strategies for your establishment. Promote digital tipping at various points during the guest experience through text messages, emails, and strategically placed QR codes throughout the hotel, encouraging more frequent gratuities. Guests can provide digital tips by department or to specific individuals, and multiple staff members can receive tips simultaneously via a single mobile device. The automated features simplify the distribution of tips to employees. Additionally, Canary takes care of all the administrative aspects related to cashless digital tipping, including payroll integration and automation of tax forms, ensuring a seamless experience for both guests and hotel operators. This innovative approach not only incentivizes staff but also enhances the overall guest experience.

Cendyn's CMS is specifically designed for the hospitality industry. It manages content and scales with you growth. You can increase website engagement and urgency by utilizing robust personalization features, simple administrative functionality, and promotion of live rates to convert lookers to bookers.