Business Software for Mews

Resengo is a state-of-the-art communication and reservation system for restaurants. Resengo allows you to maximize the occupancy in and between your restaurants, reduce no-shows risks and provide personal communication to your guests. Resengo is used by more than 4000 restaurants, from small bistros to high-volume restaurants to three-star restaurants. Your restaurant will be listed on our consumer resengo platform, which allows users to search restaurants based upon real-time availability and a objective, restaurant-centric review system powered only by real guests.

Boost your revenue and enhance productivity using our generative AI while simplifying operations and minimizing costs through various messaging platforms like WhatsApp, SMS, and email. Facilitate early check-ins via weblink, allowing guests to upload documents and provide their preferences even before they arrive. Present opportunities for upgrades, food and beverage options, and other amenities ahead of their arrival and throughout their entire stay. Share a personalized hotel web app with guests, containing all the necessary information at their fingertips. Notify guests about checkout, provide invoices, and enable them to pay and check out directly from their rooms. Implement highly tailored and segmented promotions to maximize rebookings and marketing revenue. Efficiently track guest requests and ensure prompt delivery of services while keeping all departmental staff informed about ongoing activities. This streamlined communication fosters a cohesive environment that enhances the overall guest experience.

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

Introducing a comprehensive guest experience platform that encompasses the entire guest journey, from the initial planning stage to the conclusion of their stay, all accessible through a single web application. This versatile platform seamlessly integrates various services, including restaurants, transportation options, food delivery, attractions, bike rentals, and other booking systems, making everything easily available in one location. As a result, guests will have all the resources they need at their fingertips throughout their visit. They can check in ahead of time and obtain essential information about their stay even before they set foot on the property, allowing them to eagerly anticipate their experience. For managing restaurant reservations and various enjoyable activities, you can utilize different software solutions that can be effortlessly connected to your DigitalGuest platform by simply adding the software's link behind the relevant buttons. To ensure the integration of a wide array of services and to extend the utility of DigitalGuest into other sectors, we have implemented an open API. Regardless of the point in the guest journey, guests can easily access all pertinent information related to their stay, ensuring a smooth and enjoyable experience from start to finish. This innovative approach not only enhances guest satisfaction but also streamlines the management process for hospitality providers.

Juyo Analytics is a cloud-centric platform for business intelligence and data visualization tailored specifically for the hospitality sector, integrating various internal systems like PMS, accounting, and F&B with external data sources such as market intelligence and competitive pricing into a cohesive analytics ecosystem. It features several modules, including Canvas for customizable dashboards, Constellations with ready-made templates, Pulse for monitoring key performance indicators, Exploration for thorough filtering, and Launchpad for budgeting and forecasting, allowing hoteliers and hotel chains to assess their performance across multiple aspects such as room category, customer segment, distribution channel, lead time, stay dates, and geographical location. Among its notable functionalities are net-revenue analytics that take into account acquisition and distribution expenses, total-revenue management encompassing food and beverage as well as ancillary revenue streams, segmentation and detailed analysis at the portfolio level, and integrated learning and collaboration tools designed to convert data into actionable insights rather than merely presenting raw figures. This comprehensive approach ensures that users are equipped to make informed decisions that positively impact their business outcomes.

We are a new approach to the POS industry. We provide you with the latest POS technology trends, but they are still simple to use. Our goal is to empower you and your business growth. We are all about speed and accuracy. A quick and efficient Point of Sale increases business revenues, lowers costs, and provides customers with a satisfying customer experience that makes them happy and your company popular. Speed allows for faster service which opens up opportunities to upsell and allow additional items to be added to the customer's cart or bill. Customers don't have to wait long for speedy service. An innovative POS ensures orders are sent out quickly. Point of Sale innovation that is easy to use makes it difficult to make mistakes when placing orders. Correct orders will only result in happy customers returning to you and a business that is focused on profit and not loss.

Infraspeak, an Intelligent Maintenance Management Platform (IMMP), brings exceptional connectivity, flexibility, and intelligence to your operations. Infraspeak allows you to create your own maintenance management solution that can address your unique operational challenges. You also gain the intelligence that you need to move your operations into the future. Talk to our specialists to enter a world full of data, intelligence, and automation.

Revolutionize your omnichannel marketing approach with the innovative CanopyDeploy platform. User-friendly and designed for efficiency, CanopyDeploy caters to both global campaigns and small enterprises alike. Featuring an intuitive drag-and-drop interface, instantaneous segmentation, and the capability to connect with any secure data source, it enables the creation of fully integrated customer experiences across various channels on a unified CRM platform. Unlock critical insights and enjoy real-time reporting to enhance the performance of all your marketing efforts. Experience the transformative power of this marketing automation tool. Effortlessly coordinate customer journeys that encompass all touchpoints, such as email, SMS, landing pages, social media, WhatsApp, and more, thanks to CanopyDeploy's easy-to-use features. With the ability to craft specific segments within the platform, you can engage in personalized conversations with your customers. No matter if you're a small business or a large global entity, CanopyDeploy is fully adaptable to meet your evolving needs. Furthermore, its versatility ensures that you can scale your marketing strategies as your business grows.

Revolutionizing hotel revenue management worldwide across more than 100 markets, LodgIQ RM is transforming the approach that hoteliers take towards maximizing their revenue. Utilizing advanced data science and machine learning techniques, our technology provides real-time optimized pricing suggestions that enhance decision-making. This leads to improved forecasting accuracy, more strategic room pricing, and a significant return on investment. Additionally, RM Droid functions as an automated revenue management assistant that operates seamlessly in the background, employing sophisticated machine learning algorithms to make informed, data-driven decisions continuously. The integration of these technologies not only streamlines operations but also empowers hoteliers to stay competitive in a dynamic market.

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Provides a quick overview of all relevant hotel key figures of the current booking situation, the changes of today and rolling for the next 3 years. With just one click, important hotel KPIs including occupancy, ADR, RevPAR, and accompanying graphs, are all available at a glance. It is a time and cost-effective alternative to complex spreadsheet solutions. You can quickly spot deviations from the budget & forecast & validate current planning vs the pickup pace of the past. PickupTracking integrates easily with a large number of interfaces available from various PMS and RateShoppers. We are always happy to add more integrations.

Flexkeeping serves as a comprehensive communication and housekeeping platform specifically designed for hotels. By transforming disorganized daily operations into efficient, transparent, and automated teamwork, it allows you to oversee all aspects of your hotel management while simultaneously reducing costs and enhancing guest reviews. This software seamlessly integrates all departments, empowering you to manage hotel tasks effortlessly. With the capability to organize and monitor all housekeeping efforts, it enhances communication, fosters productivity, and provides instant access to essential information. Additionally, the maintenance module of Flexkeeping equips maintenance personnel to perform their duties more efficiently and effectively. By automating and digitizing the responsibilities of housekeepers, more time can be dedicated to ensuring quality service. The system allows for the automation, scheduling, and supervision of both preventive and reactive maintenance tasks. It also enables you to identify major challenges through insightful data analysis, allowing you to remove bottlenecks and ensure a continuous workflow. Furthermore, Flexkeeping helps maximize minibar profits, ensures timely room service delivery, and consistently exceeds guest expectations, ultimately leading to a superior hospitality experience.

FairPlanner is a 360° Hospitality Financial Planning & Analysis Software. It is designed for efficient revenue & profitability planning for all departments based on hotel-specific P&L charts of accounts. It is your go-to hotel budget and forecast planning software. With interfaces to all major data integration systems (PMS, ERP, etc.), it is an intuitive planning & controlling solution with a dashboard of relevant KPIs; 360° insights at a glance.

Ireckonu facilitates connections with your guests, ensuring that every interaction is smooth and impactful, extending from the moments leading up to check-in all the way through to after they check out. This is the reason our interconnected ecosystem is meticulously crafted to oversee your operations and systems while empowering your staff, enabling you to tailor experiences that cater to the specific preferences of each guest in every room. With features ranging from guest profiling and analytics to on-the-spot assistance for hotel staff, our ecosystem revolves around the CORE, delivering genuinely unique experiences for your guests. The CORE middleware integrates your systems seamlessly as you adopt new technologies, creating an environment that collaborates effectively to not only meet but exceed guests' expectations. You will gain deep insights into what drives your guests, ensuring they return for more stays in the future. Additionally, our robust integration with Auth0 has allowed us to decouple identity management from a guest’s profile, which empowers hoteliers to implement single sign-on (SSO) and multi-factor authentication, enhancing security while simplifying access for guests. As a result, both the guest experience and operational efficiency are significantly enhanced.

GuestTraction stands as the premier authority in guest interaction, offering a comprehensive array of online solutions designed to help your establishment effectively connect with its visitors. Our services cater to a diverse spectrum of properties, ranging from expansive hotel chains to single motels. Each of our products is user-friendly, robust, and tailored to align seamlessly with your operational needs. Discover today why patrons across the globe appreciate the benefits that GuestTraction brings and how we can enhance your business's value. Recognizing that technology solutions should not be one-size-fits-all, we adopt a thoughtful approach to identify the ideal products for you, ensuring that you only invest in features that truly enhance your operations. In a rapidly evolving world, having the assurance that you can reach out to a real person when needed is invaluable. We take pride in providing exceptional customer support, making sure you feel more like a friend than just a number in our system. This dedication to personalization is what sets us apart in the industry.

Boost your revenue and enhance profitability while elevating guest satisfaction, all while conserving both time and resources by automating your complete registration process. Our leading online check-in solution is meticulously crafted to ensure a swift, seamless, and enjoyable experience for your guests from the very beginning. Utilizing advanced biometric comparison technology, we confirm the identity of each guest, guaranteeing that the documentation they present matches the individual entering your property. The rental agreement can be tailored to include any clauses you desire, allowing your guests to read and sign it electronically during their online check-in. Elevate the guest experience by offering personalized options like early check-in and late check-out, as well as additional services, transportation, and leisure activities, ultimately resulting in increased revenue per booking and more direct reservations. Both you and your guests can enjoy peace of mind; during the online check-in process, you have the option to request that guests pay for insurance or provide a deposit, which will be held until after their stay concludes. This comprehensive approach not only streamlines operations but also fosters a more rewarding experience for all parties involved.

Installing a self-check-in kiosk will provide round-the-clock automated reception, thanks to its digital access control system. The entire check-in process can be completed in under a minute without any assistance, and it features an intuitive interface available in multiple languages. With Roommatik's automated access control, guests no longer have to wait at the front desk, ensuring that social distancing measures can be easily observed. By digitizing access control with Roommatik's self-check-in solutions, your establishment can boost its profitability by lowering operational expenses. This system enables a 24/7 reception service while keeping staffing costs to a minimum. Additionally, Roommatik kiosks are equipped with remote capabilities to issue keys from a distance. They seamlessly integrate with electronic locks and property management systems (PMS), enhancing operational efficiency. Drawing from our extensive experience, we have formed robust partnerships with key industry players, allowing Roommatik self-service kiosks to be compatible with leading PMS platforms. This integration not only simplifies the check-in process but also significantly improves guest satisfaction. Ultimately, adopting Roommatik solutions positions your establishment for greater success in a competitive market.

Revenue Control Data seamlessly aggregates information from your hotel, competitors, and the broader environment into a unified dashboard, enabling you to make strategic decisions in real-time without needing to switch screens. By utilizing our automated data collection, you can reclaim over 60 hours each month that would otherwise be spent on manual data entry, allowing you to focus more on enhancing your decision-making process. Additionally, you will gain access to unique insights generated by our system that are not available through PowerBI, offering a comprehensive view that ranges from an overarching perspective to intricate details. With just a single click, you can access specific information at any point within the matrix, and even the minutiae can be found in downloadable automated reports. Our platform is designed to be dynamic, featuring ongoing updates and customization options that evolve in alignment with market demands and client needs. Moreover, our proprietary technology allows for tailored adjustments to the platform, ensuring it meets your specific preferences and requirements. This flexibility enhances not only usability but also the overall effectiveness of your revenue management strategies.

HotelPartner utilizes a distinctive revenue synergy approach that combines expert knowledge, advanced technology, and top-notch professionals, enabling you to boost your hotel’s revenue regardless of market conditions while ensuring long-term security for your establishment. As the competitive landscape within the hospitality sector continues to intensify, hoteliers must adopt innovative strategies to effectively manage their revenue and maximize room rates. Achieving high occupancy rates and commanding desirable prices necessitates a blend of cutting-edge technology, skilled personnel, and extensive industry experience. By crafting a personalized and forward-thinking revenue strategy tailored specifically to your hotel’s unique requirements, you can maintain comprehensive oversight of your revenue management efforts. This holistic approach will empower you to enhance your performance and thrive in even the most challenging market scenarios, ensuring that your establishment remains competitive and profitable over time.

Wave combines cutting-edge AI with a personal touch, enabling modern revenue managers to escape the confines of traditional 'black box' revenue management systems. This innovative platform offers an unprecedented level of ease and control not typically available in existing RMS solutions. With its distinctive strategy builder tool, Wave equips revenue managers with customizable AI models tailored to their hotel's specific strategy, enhancing transparency in pricing suggestions and allowing hoteliers to focus on managing their establishments effectively. Additionally, Wave caters to those hotels that may not currently utilize an RMS but require a robust revenue management framework. It is designed for hotels of all sizes that struggle with the capacity and resources needed to analyze and act on their data effectively. Furthermore, the system automates demand forecasting through non-linear calculations, improving price elasticity assessments and promoting smarter decision-making in revenue strategies. Ultimately, Wave empowers hotels to optimize their revenue management processes like never before.

Discover the ultimate solution for unparalleled revenue management that demands impeccable accuracy in revenue analysis, which can ultimately influence your business's trajectory. With smart automation and tailored screenshots, you can effortlessly compare data across three consecutive years. Stop wasting your resources on revenue tasks that can be automated, and you'll appreciate our innovative price helper. Activate strategies instantly across all channels, featuring over 50 integrated Property Management Systems (PMS) and Channel Managers (CM), both nationally and internationally. Continuously evaluate performance metrics and budgets to uncover new revenue possibilities, all within just a few clicks. Enjoy absolute precision, eliminating errors commonly found in Excel formulas, data gathering, or incorrect integrations. Create and assess every conceivable scenario to capitalize on emerging market opportunities promptly. Our forecasting tool equips you with the essential data needed to navigate your business's direction and make informed, strategic choices. Additionally, the Price Helper efficiently manages revenue through the MyForecast algorithm, which monitors your specified dates and intervals daily, adjusting revenue automatically or requesting your approval as necessary, ensuring you are always in control.

Transform your reception into a virtual experience while enhancing your guests' stay with seamless contactless check-in and entry using a virtual key. With Vikey4 domotics, you can minimize waste and reduce energy expenses by implementing automatic settings that deactivate heating and cooling systems when guests vacate the premises. This advanced automation system not only boosts safety in hotels, B&Bs, or apartments but also ensures that both you and your guests receive real-time alerts to address situations such as smoke, flooding, or excessive noise that may disrupt the surrounding area. Each reservation triggers the creation of a unique, time-sensitive access code through Vikey, eliminating the need for physical keys and streamlining the access process. Additionally, you can keep a close watch on noise levels, receiving notifications whenever they surpass your predetermined thresholds, thus maintaining a peaceful environment for everyone involved. This innovative approach not only enhances guest convenience but also fosters a more responsible relationship with your neighborhood.

Hudini has introduced a contactless check-in and mobile key solution for hotels worldwide. This innovative service enables guests to conveniently upload necessary documents, enter their payment information, and receive a digital key via a mobile application. By bypassing the front desk, guests can enjoy a smooth and efficient check-in process without waiting in line, minimizing unnecessary personal interactions. Our commitment to enhancing guest experiences is evident as we leverage intelligent automation and smart interactions. Furthermore, we manage guest bookings by anticipating their preferences even before their arrival at the hotel. Hudini develops tailored profiles for each returning guest, analyzing previous behaviors to customize services, including hotel transfers and room selections, ensuring a personalized stay that meets their unique needs. As we continue to refine our approach, we aim to elevate hospitality standards across the industry.